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iBex PMS Review

iBex PMS
Our score: 7.8 User satisfaction: 100%

What is iBex PMS?

iBex PMS is a cloud-based hotel management system that has powerful capabilities like certified credit card processing, website booking and a sales channel manager. The app comes in both single and multi-property packages, making it applicable to any property size. Payment and billing are also made easy as the software works well with such third-party systems. ibex PMS’s online booking system range includes full property management, payment processing, and secure credit card storage. The vendor also offers users highly-responsive websites to those who need them.

iBex PMS is a product of the company Seekom which is located in Wellington, New Zealand where it has a team of 17 staff including development and support. In Europe and UK the company is represented by oneUP. Seekom provides cloud-based systems on a leased software as a service model (SAAS). The company offers a one-month free trial for all its products.

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Overview of iBex PMS Benefits

iBex PMS’s online booking software is fully cloud based and offered on a leased software as a service model (SAAS). All solutions are affordable as there is no upfront capital cost. You can elect to pay monthly, quarterly, or annually.

The vendor provides initial individual training for all its products via web conference or you can visit the company for training. The cost is covered by a one-off setup charge. Thereafter, there are no additional charges outside the standard subscription unless you ask the company’s staff to complete maintenance that you could do yourself, or you need priority on development.

The benefits of iBex PMS are: no software to install, no capital outlay, access your system 24/7 from any internet connected device, you retain ownership of your data – export as required, the systems are regularly and independently audited, regular updates – you are always on the latest version each time you log in, the vendor takes care of backup, 6-day support (Monday through Saturday) provided from NZ or UK, no long term commitment – cancellation notice is current invoice term (monthly, quarterly, or annual), and continual product development – the vendor welcvomes your suggestions.

In the cloud

All iBex products are cloud based. There is no software to install and you can access your systems from any internet-connected device anywhere in the world 24/7.

Secure

Established in 2002, the vendor operates multiple servers across two data centers and takes care of backup. The iBex Vault (credit card storage) is PCI certified and booking screens are secure.

Highly scalable

iBex PMS’s customers range in size of operation from small B&Bs through to hotels, motels, and holiday parks exceeding 800 units.

Excellent support

Support is included free of charge 6 days per week during business hours. Premium and 24/7 support plans are also available.

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Overview of iBex PMS Features

  • Vacation Rental
  • Single Property
  • Reservations Management
  • Online Booking
  • Multi-Property
  • Housekeeping Management
  • Group Management
  • GDS/OTA Integration
  • Front Office Management

iBex PMS Position In Our Categories

Bearing in mind companies have their own business-related requirements, it is only rational that they avoid seeking a one-size-fits-all, “perfect” solution. Nevertheless, it is troublesome to stumble on such a software solution even among popular software systems. The reasonable thing to do is to spell out the different main functions that entail scrutiny such as important features, packages, technical skill capability of staff, business size, etc. Next, you should conduct your research through and through. Have a look at some iBex PMS analyses and scrutinize the other software systems in your list in detail. Such comprehensive product investigation ensures you avoid unfit applications and choose the system that has all the function your business requires.

Position of iBex PMS in our main categories:

TOP 100

iBex PMS is one of the top 100 Hotel Management Software products

If you are considering iBex PMS it could also be sensible to check out other subcategories of Hotel Management Software gathered in our database of SaaS software reviews.

Every organization has different wants and needs a system that can be customized for their size, kind of staff members and clients, and the specific industry they are in. For these reasons, no platform can provide perfect tools off-the-shelf. When you search a software app, first be sure what you require it for. Read some iBex PMS Hotel Management Software reviews and ask yourself do you desire basic tools or do you want advanced tools? Are there any industry-specific functionalities that you are seeking? Get the answers to these questions to assist your search. There are multiple elements that you need to mull over and these include your budget, particular business needs, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally select the app that presents all that you need to enhance your firm efficiency and productivity.

How Much Does iBex PMS Cost?

iBex PMS Pricing Plans:

Free Trial

iBex PMS

Starts from $63.15 per month

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What are iBex PMS pricing details?

iBex PMS Pricing Plans:

Free Trial

iBex PMS

Starts from $63.15 per month

iBex PMS’s enterprise pricing is quote-based, and starts from $63.15 per month. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We know that when you choose to purchase a Hotel Management Software it’s crucial not only to learn how experts score it in their reviews, but also to discover if the real users and enterprises that use this software are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iBex PMS reviews across a vast array of social media sites. The data is then featured in a simple to understand form revealing how many customers had positive and negative experience with iBex PMS. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for iBex PMS?

You can integrate iBex PMS with the other iBex products and with channels such as Expedia and Booking.com.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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