IBM MaaS360 Review

PROS: MaaS360 is an ideal solution for device management. I am in charge of around a hundred mobile devices and this tool makes my work a lot easier. I am able to come up with reports faster. I am also very satisfied with their customer support services.

CONS: It took some time for me to learn how to navigate and use this platform and I hope future version would be more user-friendly.

PROS: MaaS360 makes sure that their customer receives support during the first weeks of using their product. The software has several excellent features and policies. It is great for creating reports and managing contacts.

CONS: The software is not compatible with macOS devices. It takes a while for their support team to respond to our messages.

PROS: We communicate with our SME every week. He provides us with excellent training sessions and caters to the specific needs of our company.

CONS: It can take some time for them to respond to our tickets and usually it is only through our SME that we can reach them fast.

PROS: MaaS360's interface is easier to navigate and use compared with that of its competitors. Its enrollment settings are also easy to work with. We like its security policy and its tools for managing threats.

CONS: This software requires a strong Internet connection to work properly. The Kiosk mode needs to be improved in terms of stability and the security policy needs to be expanded to work for managing a wider range of devices. The Watson integration doesn't serve much purpose for our needs.

PROS: We love that this platform gives us easy access to IBM Support and is highly adaptable to changes.

CONS: It can be quite a challenge to configure MaaS360 but it is capable of matching our company's needs perfectly.

PROS: MaaS360 has great monitoring features which are easy to use. Its UI design is very friendly.

CONS: There are times when the features for monitoring applications do not function properly.

PROS: MaaS360 is an excellent software that supports various types of devices. It is equipped with features for location tracking.

CONS: It can be quite difficult to navigate at first.

PROS: Everything from their pricing plans to their support service is amazing. We love that the software has a well-designed UI and features and connects well with Azure AD. It enables us to work on policies and deployment processes with ease. We sure look forward to its further enhancements in the future.

CONS: There are some features on other similar software that cannot be found on this one. Despite that, MaaS360 is still advantageous because it is one of the most customizable options. It also makes deployment easy.

PROS: MaaS360 allows for efficient mobile management and ensures the security of our devices. It has great monitoring features. It also integrates well with Exchange.

CONS: We haven't encountered anything to dislike about this platform. It is great for managing devices and is equipped with an Exchange integration which we use for managing emails.

PROS: Their support service is top-notch. The software has a user-friendly interface.

CONS: I wish it's possible to have settings for turning off specific features of the device.

PROS: MaaS360 is a powerful tool for managing devices and keeping company data safe. It has excellent monitoring capabilities which come handy when providing technical support to employees.

CONS: Its UI design needs to improved to be more user-friendly and intuitive.

PROS: MaaS60 can be easily navigated and configured. I find its Extender integration very useful. It helps a lot with managing the user list and finding the information that I need fast.

CONS: There are some processes, like the initial set up of the Extender integration, that we wish would run more smoothly in the future versions of this platform. We sometimes experience minor difficulties on working with licenses as well.

PROS: MaaS360 is the only MDM solution that can provide all our needs. It provides more options for customization compared with its competitors.

CONS: I think the TeamViewer integration needs some improvements, especially its remote management features.

PROS: This platform can be set up with only a few minutes. It has many great features and can cater to all of our business needs. It also comes with an awesome support team and online community.

CONS: Some of its features do not have configuration settings.

PROS: We appreciate that it is easy to get started with using MaaS360. We benefit highly from using this software since, unlike most of its competitors, it is compatible with the old models of devices that we still use in our company.

CONS: The quality of their support service has been declining recently. Their rates are also less ideal for us.