Impel CRM Review

Impel CRM
Our score: 7.3 User satisfaction: 100%

What is Impel CRM?

Impel CRM is an integrated suite that enables users to focus on delivering services and solutions that satisfy their customers. The platform covers major facets of sales force automation, marketing automation, and customer service automation. Boasting of a very comprehensive platform, Impel CRM is easy to set up and fast to deploy, ensuring that you leverage the software’s features right from the get go and deliver services, forge long-term customer relationships, and boost business efficiency almost immediately.

Overview of Impel CRM Benefits

Impel CRM offers a string of benefits that will surely help you create and cultivate productive relationships with your clients. With Impel CRM, you can:

  • Manage your daily activities, schedule sales meetings and track activity status.
  • Increase your sales team’s productivity by decreasing the pain of data entry with Impel’s All-in-One sales automation page.
  • Report, track and manage employee expenses in one integrated system with enhanced visibility into spending by account, contact, etc
  • Get exactly the information that your team needs for those tactical and strategic decisions.
  • Connect with your customers in multiple ways.
  • Track and manage your inventory across locations with a multi-branch online inventory.

Overview of Impel CRM Features

  • Activity Planner
  • Advanced Reporting
  • All-in-One Sales Automation
  • Email Marketing
  • Expense Management
  • Customer Support across channels
  • E-coupon Management
  • Field Reporting via SMS
  • Integrated Email
  • Loyalty Management
  • Sales Order management
  • SMS Functions
  • Test Center
  • Rural Marketing
  • Inventory Management
  • JustDial Integration

Impel CRM Position In Our Categories

Since businesses have unique business demands, it is only practical that they avoid settling on a one-size-fits-all, “perfect” business program. At any rate, it would be almost impossible to chance on such a software system even among branded software systems. The best step to undertake is to make a list of the different chief factors that merit analysis like important features, plans, skill competence of staff members, company size, etc. The second step is, you must perform the research fully. Read these Impel CRM reviews and scrutinize each of the applications in your list in detail. Such detailed research can make sure you take out unfit apps and buy the system that includes all the benefits your business requires.

Position of Impel CRM in our main categories:

TOP 500

Impel CRM is one of the top 500 CRM Software products

If you are interested in Impel CRM it could also be a good idea to analyze other subcategories of CRM Software collected in our database of SaaS software reviews.

Every company is different, and can call for a specific CRM Software solution that will be designed for their business size, type of customers and staff and even particular niche they deal with. We advise you don't count on locating a perfect software that will work for each company regardless of their background is. It may be a good idea to read a few Impel CRM CRM Software reviews first and even then you should keep in mind what the solution is intended to do for your business and your staff. Do you require a simple and intuitive solution with only essential features? Will you actually use the complex functionalities required by pros and large enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to locate a trustworthy software that will fit your budget.

How Much Does Impel CRM Cost?

Impel CRM Pricing Plans:

Free Trial





Impel CRM offers two affordable plans that come with all the general features as well as other functionalities, including training, customer support, and platform functions. Users can also try Impel CRM for 15 days with no risk and no cost.

Corporate – $20/user/month

  • 5 web users (minimum)
  • 50MB per user

Enterprise – $35/user/month

  • 2 web users (minimum)
  • 100MB per user

User Satisfaction

Positive Social Media Mentions 106
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Impel CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Impel CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


Language Support

  • English
  • China
  • India

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Impel CRM pricing details?

Impel CRM Pricing Plans:

Free Trial





Impel CRM offers two affordable plans that come with all the general features as well as other functionalities, including training, customer support, and platform functions. Users can also try Impel CRM for 15 days with no risk and no cost.

Corporate – $20/user/month

  • 5 web users (minimum)
  • 50MB per user

Enterprise – $35/user/month

  • 2 web users (minimum)
  • 100MB per user

What integrations are available for Impel CRM?

Impel CRM supports integrations with the following business systems and applications:

  • Tally.ERP9
  • Impel Touch

Impel CRM also offers custom integrations with its comprehensive SOAP APIs.


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Reviewed By Jenny Chang
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