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Oracle CRM Review

Oracle CRM
Our score: 8.7 User satisfaction: 99%

What is Oracle CRM?

Oracle CRM is one of the leading players of today’s CRM market which can boast with a robust and intuitive interface, and a variety of product lines and deployment models. As diverse as it is, Oracle CRM makes customer relationship management easy for businesses of all scales and industries, allowing them to optimize their sales processes, and boost sales productivity.

The tool is enabled to regulate and manage customer relationship all the way from lead qualification and categorization to opportunity tracking/management, including in the meantime forecasting optimization, analytics & reporting, and a set of powerful historical analysis for smarter business decisions. Information is properly organized, and easily accessible by everyone in the team, from any device. On top of that, Oracle CRM is empowered with strong, integrated marketing campaign management features, lead nurturing, and ROI measurement tools.

This sold tool can help you stand out from today’s competitive CRM market, and build outstanding and memorable relationships with your customers. Thanks to the intuitive and user-friendly technology used to develop Oracle CRM, you will be able to address even most complex CRM issues in a fast and effective way, and to boost productivity more than you would with any other CRM program.

Overview of Oracle CRM Benefits

The best side of Oracle CRM is probably that it doesn’t require you to undergo complex installation procedure, or to purchase additional software in order to use it. The product recognizes your development environment, and uses its comprehensive set of APIs to access your business logic and service-related data, and to synchronize everything for you to access it and modify it easily.

At the same time, Oracle CRM created endless integration opportunities, and covers in such way all information gaps and inconsistencies caused by human errors. The program itself is fast in creating even the most demanding real-time integrations in your multi-software system to connect with your other applications, and to obtain a secure, holistic preview on contextual data. As a result, you will be able to navigate all of your systems without using or developing additional IT resources.

The single-occasion sign in is another advantage that has to be considered when discussing Oracle CRM. The system supports automated authentication within your networks and portals, and doesn’t require log in credentials every time you’re about to use it. This doesn’t compromise the security of your data because this company treats safety as its imperative feature and priority: everything that happens within Oracle CRM is configured and authenticated, together with safeguards such as user validation, Cross-Site requests, VPN, and advanced forgery protection.

Finally, Oracle CRM is a single vendor solution. Thanks to its powerful integrations, you won’t need any other CRM to respond to mission-critical business processes. The tool will support all of your vital business flows, such as lead-to-order and opportunity-to-quote, and will in this way increase your effectiveness and productivity.

Overview of Oracle CRM Features

  • Social CRM
  • Customer data integration
  • Quote and order capture
  • Partner relationship management
  • Business Intelligence (BI) applications
  • Price Management
  • CRM gadgets
  • Self-service and eBilling
  • Integration to Siebel CRM

Oracle CRM Position In Our Categories

Because businesses have their own business needs, it is practical they avoid subscribing to an all-in-one, ideal business application. Just the same, it is almost impossible to chance on such an app even among popular software systems. The logical step to undertake can be to narrow down the several vital functions that require deliberation such as key features, costing, skill competence of the users, business size, etc. Then, you should conduct your product research to a full extent. Go over these Oracle CRM evaluations and check out the other solutions in your list in detail. Such well-rounded product research makes sure you circumvent unfit software products and pay for the one which has all the features you require company requires.

Position of Oracle CRM in our main categories:

TOP 100

Oracle CRM is one of the top 100 CRM Software products

Oracle CRM is also listed in the following subcategories:

There are popular and widely used systems in each software group. But are they necessarily the best fit for your organization’s unique needs? A market-leading software solution may have thousands of customers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Oracle CRM CRM Software reviews and think about the factors that you desire in the software such as the fees, main functionality, available integrations etc. Then, choose a few solutions that fit your needs. Try out the free trials of these products, read online comments, get information from the seller, and do your research thoroughly. This in-depth homework is certain to help you choose the best software solution for your firm’s unique wants.

How Much Does Oracle CRM Cost?

Oracle CRM Pricing Plans:

Free Trial

Oracle CRM

Starting from $75/month

Standard Version

$90/user/month

Enterprise Version

$125/user/month

Self-Deployed Version

$110/user/month

Oracle CRM is sold on demand, starting from $75 per month, calculated on the basis of an annual subscription. There are two payment plans that don’t require annual commitment:

  • Standard Version $90/user/month – the maintenance and upgrading schedule is determined by Oracle.
  • Enterprise Version $125/user/month – the maintenance and upgrading schedule is determined by the customer.
  • Self-Deployed Version $110/user/month – the customer gets to deploy the CRM.

For more information on the pricing, please contact the company directly.

User Satisfaction

Positive Social Media Mentions 214
Negative Social Media Mentions 3

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Oracle CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Oracle CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Oracle CRM Comparisons

What are Oracle CRM pricing details?

Oracle CRM Pricing Plans:

Free Trial

Oracle CRM

Starting from $75/month

Standard Version

$90/user/month

Enterprise Version

$125/user/month

Self-Deployed Version

$110/user/month

Oracle CRM is sold on demand, starting from $75 per month, calculated on the basis of an annual subscription. There are two payment plans that don’t require annual commitment:

  • Standard Version $90/user/month – the maintenance and upgrading schedule is determined by Oracle.
  • Enterprise Version $125/user/month – the maintenance and upgrading schedule is determined by the customer.
  • Self-Deployed Version $110/user/month – the customer gets to deploy the CRM.

For more information on the pricing, please contact the company directly.

What integrations are available for Oracle CRM?

Oracle CRM integrates with the following systems and applications:

  • Siebel CRM
  • Oracle E-Business Suite
  • JD Edwards EnterpriseOne
  • Lotus Notes
  • Microsoft Office
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Reviewed By Nestor Gilbert
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