Palace Review

Our score: 7.0 User satisfaction: 98%

What is Palace?

Palace is a web-based property management solution that provides up-to-date business insights and a solid platform to manage financials. The system makes it easier to import financial information through APIs, and it also supports direct debit and bank statement import. Being a web-based solution, Palace is accessible from anywhere using any device, while native Android and iOS apps further boost productivity. Job scheduling features help automate routing tasks and enable team members to focus more on growing businesses instead of spending most of their time on repetitive tasks. Automatic emailing of supplier invoices saves a lot of time, while the owner portal makes it easier for owners to access important information and statements. Businesses can add as many users as they need to streamline operations and ensure timely maintenance and work order completion.

Overview of Palace Benefits

Palace is designed to help businesses gain better understanding through advanced analytics and benchmarking tools. These tools not only help them optimize processes, but also make it easier for them to benchmark themselves against the competition. The system keeps track of the keys and checks them automatically by sending email and SMS until property managers or tradespeople check them back. Access can be granted based on roles as the system allows assigning role-based access options to team members. The responsive design enables team members to access all the information while on the go, which improves productivity. Native Android and iOS apps are also available for on-the-go property management and allow accessing information from anywhere using a mobile device.

All documents and files related to properties, owners, suppliers and tenants can be uploaded online and accessed from anywhere, which helps property businesses go paperless. The APIs allow sending of scanned paper documents directly from the scanner to the system. The secure online portal helps businesses improve an owner’s experience, allowing them to access all the important information, documents and inspection videos from one place. The system supports receiving and sending SMS and email and takes care of ticketing by storing everything where it needs to be. Palace can also be seamlessly integrated with a variety of other platforms, including MyDesktop, Trademe, Maintenance Manager, Inspect Real Estate, Tenancy Practice Services, Konica, Xerox and Sharp.

Overview of Palace Features

  • Financial accounting
  • Bank statement import
  • Android and iOS app
  • Job scheduling
  • Maintenance and work orders
  • Supplier invoices
  • Owner statements
  • Insights and analytics
  • Benchmarking tools
  • Key tracking
  • Role-based security
  • Customized inspection reports
  • Property video publication
  • Customizable inspection reports
  • Secure online owner portal
  • Ticketing system
  • Data conversion
  • Printer-to-cloud document upload
  • Document management

Palace Position In Our Categories

Bearing in mind companies have particular business requirements, it is sensible that they steer clear of buying a one-size-fits-all, ideal software. Having said that, it would be almost impossible to discover such application even among popular software products.
The right step to undertake would be to list the various critical functions that entail scrutiny such as key features, plans, technical skill levels of staff, organizational size, etc. The second step is, you must double down on the product research exhaustively. Have a look at some of these Palace evaluations and scrutinize each of the solutions in your list more closely. Such well-rounded research ensures you weed out mismatched applications and subscribe to the system that meets all the aspects you require business requires in growing the business.

Position of Palace in our main categories:

TOP 100

Palace is one of the top 100 Property Management Software products

If you are interested in Palace it may also be beneficial to examine other subcategories of Property Management Software gathered in our base of B2B software reviews.

There are popular and widely used applications in each software group. But are they necessarily the best fit for your organization’s special needs? A market-leading software solution may have thousands of users, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few Palace Property Management Software reviews and think about the elements that you desire in the software such as the cost, main features, available integrations etc. Then, shortlist a few systems that fit your wants. Try out the free trials of these apps, read online opinions, get information from the seller, and do your investigation thoroughly. This profound homework is certain to assist you find the best software application for your organization’s special requirements.

How Much Does Palace Cost?

Palace Pricing Plans:

Free Trial

Per property per month


Palace has a simple pricing plan per month and comes with all features:

  • Per property per month: $1.75 (Accounting, web access for owners, mobile apps, support)


User Satisfaction

Positive Social Media Mentions 256
Negative Social Media Mentions 3

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Palace reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Palace. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Palace pricing details?

Palace Pricing Plans:

Free Trial

Per property per month


Palace has a simple pricing plan per month and comes with all features:

  • Per property per month: $1.75 (Accounting, web access for owners, mobile apps, support)


What integrations are available for Palace?

Palace integrates with the following business systems and applications:

  • MyDesktop
  • Trademe Property
  • 1form
  • Maintenance Manager
  • Trademe Viewing Tracker
  • Trademe TenancyTracker
  • REI FormsLive
  • Tapi
  • Harcourts
  • Partnership with Xerox, Ricoh, Canon, Konica, Sharp

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Reviewed By Jenny Chang
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