Palace Review

Our score: 7.0 User satisfaction: N/A

What is Palace?

Palace is a web-based property management solution that provides up-to-date business insights and a solid platform to manage financials. The system makes it easier to import financial information through APIs, and it also supports direct debit and bank statement import. Being a web-based solution, Palace is accessible from anywhere using any device, while native Android and iOS apps further boost productivity. Job scheduling features help automate routing tasks and enable team members to focus more on growing businesses instead of spending most of their time on repetitive tasks. Automatic emailing of supplier invoices saves a lot of time, while the owner portal makes it easier for owners to access important information and statements. Businesses can add as many users as they need to streamline operations and ensure timely maintenance and work order completion.

Overview of Palace Benefits

Palace is designed to help businesses gain better understanding through advanced analytics and benchmarking tools. These tools not only help them optimize processes, but also make it easier for them to benchmark themselves against the competition. The system keeps track of the keys and checks them automatically by sending email and SMS until property managers or tradespeople check them back. Access can be granted based on roles as the system allows assigning role-based access options to team members. The responsive design enables team members to access all the information while on the go, which improves productivity. Native Android and iOS apps are also available for on-the-go property management and allow accessing information from anywhere using a mobile device.

All documents and files related to properties, owners, suppliers and tenants can be uploaded online and accessed from anywhere, which helps property businesses go paperless. The APIs allow sending of scanned paper documents directly from the scanner to the system. The secure online portal helps businesses improve an owner’s experience, allowing them to access all the important information, documents and inspection videos from one place. The system supports receiving and sending SMS and email and takes care of ticketing by storing everything where it needs to be. Palace can also be seamlessly integrated with a variety of other platforms, including MyDesktop, Trademe, Maintenance Manager, Inspect Real Estate, Tenancy Practice Services, Konica, Xerox and Sharp.

Overview of Palace Features

  • Financial accounting
  • Bank statement import
  • Android and iOS app
  • Job scheduling
  • Maintenance and work orders
  • Supplier invoices
  • Owner statements
  • Insights and analytics
  • Benchmarking tools
  • Key tracking
  • Role-based security
  • Customized inspection reports
  • Property video publication
  • Customizable inspection reports
  • Secure online owner portal
  • Ticketing system
  • Data conversion
  • Printer-to-cloud document upload
  • Document management

Palace Position In Our Categories

Because businesses have distinct business-related needs, it is only reasonable that they steer clear of choosing a one-size-fits-all, “perfect” software product. Needless to say, it is nearly futile to chance on such an app even among popular software solutions. The logical thing to undertake would be to write the several important functions which call for a research including critical features, budget, skill levels of staff, business size, etc. Then, you should perform your research exhaustively. Read some Palace evaluations and look into each of the software products in your shortlist more closely. Such comprehensive research makes sure you weed out ill-fitting applications and buy the system that has all the aspects your company requires for optimal results.

Position of Palace in our main categories:

TOP 100

Palace is one of the top 100 Property Management Software products

If you are interested in Palace it could also be sensible to investigate other subcategories of Property Management Software listed in our base of SaaS software reviews.

It's essential to note that virtually no app in the Property Management Software category is going to be an ideal solution that can meet all the requirements of various business types, sizes and industries. It may be a good idea to read a few Palace Property Management Software reviews first as certain services can dominate just in a very narrow set of applications or be created with a really specific industry in mind. Others can operate with an intention of being simple and intuitive and therefore lack advanced elements needed by more experienced users. You can also find services that focus on a large group of users and give you a complex feature base, however that usually comes at a higher price of such a service. Be certain that you're aware of your requirements so that you buy a service that has exactly the elements you look for.

How Much Does Palace Cost?

Palace Pricing Plans:

Free Trial

Per property per month


Palace has a simple pricing plan per month and comes with all features:

  • Per property per month: $1.75 (Accounting, web access for owners, mobile apps, support)


User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Palace reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Palace. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Palace pricing details?

Palace Pricing Plans:

Free Trial

Per property per month


Palace has a simple pricing plan per month and comes with all features:

  • Per property per month: $1.75 (Accounting, web access for owners, mobile apps, support)


What integrations are available for Palace?

Palace integrates with the following business systems and applications:

  • MyDesktop
  • Trademe Property
  • 1form
  • Maintenance Manager
  • Trademe Viewing Tracker
  • Trademe TenancyTracker
  • REI FormsLive
  • Tapi
  • Harcourts
  • Partnership with Xerox, Ricoh, Canon, Konica, Sharp

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Reviewed By Jenny Chang
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