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Building Engines Review

Building Engines
Our score: 9.8 User satisfaction: 86%
Logo of Building Engines

What is Building Engines?

Building Engines is an easy-to-use and easy-to-deploy property management platform that has been helping innovative and leading companies and businesses increase their efficiency and deliver an outstanding customer service to tenants. The platform is created based on reliable information collected from building management and maintenance professionals and implements the best practices when it comes to property and tenant management.

With Building Engines; property owners who are managing commercial offices, facilities, or real estate, retail or industrial properties will be able to discover and unlock the value of their facilities and assets so they can improve customer experience and their operations. The platform brings all the processes and people involved in building or portfolio operations in a unified platform. Thus, it automatically captures information associated with tenant service management, asset and equipment maintenance, operational risk management, and communications; and automates all tasks and activities related to those aspects.

The property management platform also has a mobile app that connects users to critical data and building information wherever they are and allows them to manage their tasks remotely from any mobile device. Building Engines is built with core modules that streamline the management of tenant services, implementation of building maintenance activities, enforcement of security measures and safety procedures, management of operational risk, and engagement with customers.

Overview of Building Engines Benefits

Unified Property Management Platform

One of the key features of Building Engines is found in its architecture. It is a unified cloud-based property management platform. Therefore, it integrates and unifies all data, tasks, activities in a single solution and permits property teams to easily connect to them. It organizes all the tools and information that users need in one place, helping them automate their workflows, increase efficiency, and gain valuable insights and come up with better decisions.

As an example, Building Engines lets users conduct building or property inspections through their mobile phones. This enables them to collect data easily and pinpoint issues and deficiencies. When they identify deficiencies during mobile inspections, the platform allows them to generate work orders automatically based on any data or information they gathered. In addition, whenever they conduct a mobile inspection, they can connect such inspection to any equipment record they have within the platform. In case they assigned the work order to an outside vendor, the platform assists them in immediately checking whether the vendor has a valid or active Certificate of Insurance.

Because Building Engines is a unified platform, users no longer need to invest in multiple and disconnected property management systems, purchase extra modules for the platform, or worry about collecting data from multiple modules and relating data between modules.

Go Beyond Traditional Work Order Management

Building Engines is equipped with an innovative work order management capability which is a component of its tenant service features. This capability allows users to go beyond the traditional work order management in property management and maintenance, enabling them to create a service delivery that satisfies customers and tenants.

Create Highly-Configurable Tenant Service Programs

With such capability, users will be able to come up with service programs that they can configure in various ways. They can set priority levels for work orders and services and define their own response and completion target for each work order or service. This way, property teams can identify which work order or service has the highest priority and understand the processes involved with it. For instance, they can give higher priority to plumbing services than cleaning services and assign faster completion times to the former.

Effective Communication

Also, as they set service priority levels and targets, they can assign alerts to each service so that tenants, vendors, and staff are automatically notified about what they need to expect from the service. These automated alerts also enable them immediately reach out to staff or vendors when services or work orders need to be escalated or reassigned.

Gain Insights Into Service Delivery Performance

The innovative work order management capability of Building Engines permits property managers and teams to gain insights into service delivery performance. This means they can define their own service performance standards and benchmarks while they create work orders. Because of this, they can track how the services are being performed and whether the performances are hitting the goals they set. Tenants can also give feedback on the services which makes it easy for users to measure service satisfaction and gain insights from it.

Manage Properties, Tasks, And Tenants From Anywhere

The property management platform offers a mobile app called BE-Mobile. The mobile app helps users access and manage critical building information, tasks, and messages anywhere and on any mobile device, be it an Android, iPad, iPhone, or a BlackBerry device.

Providing users with remote management capabilities, BE-Mobile is very useful for engineers and property managers. For instance, The mobile app lets engineers view and access equipment manuals, floor plans, schematics, and instructional videos wherever they are. As the perform work order, incident, and inspection tasks, they will be able to capture data and photos using the app as well.

For property managers, BE-Mobile enables them to broadcast messages and send emergency notifications to teams, vendors, and tenants. In addition, Be-Mobile has a mobile tenant center where they can quickly access key tenant information such as work order details, Certificates of Insurance, service history, and leases. Also, the app lets them reassign tasks and approve the time cards of their employees and staff easily.

Access Actionable Intelligence

Building Engines delivers reporting and analytics features that permit property owners and managers to collect data on any aspect of their operations in real time and obtain insights from it. Whether they want to get snapshots of broad operational areas, drill down into the details of performance reports, generate annual summary reports, the platform ensures that they are able to capture, communicate, and work on actionable data and intelligence related to property and tenant management. In addition, in order for them to focus on the most important data and information, the platform enables them to filter whatever data or reports they have. Thus, they can filter the data and reports based on building, portfolio, region, vendor, occupant, or personnel.

Dashboard And Pop Out Search Grid

It has a dashboard where property owners and managers can access visual representations of key performance indicators or KPIs for COI coverage, service delivery, and tenant satisfaction. They can also see high-level overviews of work orders, preventive maintenance tasks as well as incidents. If they want to get detailed views of the key areas of their operations, the dashboard also permits that. Additionally, Building Engines has a search grid which can be used for creating reports and lists rapidly. When this search grid pops out, users can generate custom reports and list views on the spot and print them.

Overview of Building Engines Features

  • Unified Platform
  • Move Beyond Traditional Work Order Management
  • Create Excellent Service Delivery Programs
  • Set Service Delivery Priorities
  • Track Service Performance Against Goals
  • Automated Alerts and Notifications
  • Tenant Pulse
  • Tenant Satisfaction
  • Resource Scheduling
  • Preventive Maintenance
  • Mobile Inspections
  • Vendor Portal
  • Risk Management
  • Certificates of Insurance
  • Incident Tracking
  • Visitor Access
  • Fire and Safety
  • Communications
  • Broadcast Messaging
  • Property Websites
  • Mobile Tenant Center
  • Mobile App
  • Reporting and Analytics
  • At-A-Glance Dashboard
  • Search Grid
  • Standard Reports

Building Engines Position In Our Categories

Because companies have distinct business needs, it is sensible that they avoid adopting a one-size-fits-all, ideal software system. Still, it is nearly futile to come across such a software solution even among branded software systems. The better step to undertake should be to narrow down the varied critical functions which necessitate careful thought including important features, budget, technical skill capability of the users, company size, etc. Next, you should conduct your product research exhaustively. Read some of these Building Engines evaluations and look into the other software options in your list more closely. Such comprehensive research ensure you take out poorly fit applications and select the system that offers all the aspects you require business requires.

Position of Building Engines in our main categories:

TOP 1

Building Engines is top 1 Property Management Software product

If you are interested in Building Engines it may also be a good idea to examine other subcategories of Property Management Software collected in our base of SaaS software reviews.

Each company is different, and may need a specific Property Management Software solution that will be adjusted to their company size, type of customers and employees and even individual niche they deal with. You should not count on locating an ideal services that is going to be suitable for each company regardless of their background is. It may be a good idea to read a few Building Engines Property Management Software reviews first and even then you should keep in mind what the solution is supposed to do for your business and your staff. Do you require an easy and intuitive app with just basic functions? Will you actually make use of the complex functionalities needed by experts and large enterprises? Are there any specific tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a trustworthy app that will fit your budget.

How Much Does Building Engines Cost?

Building Engines Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Building Engines is available through an annual subscription which includes an annual subscription license fee calculated based on the type of property you’re managing, and a one-time setup and configuration fee. Please contact the vendor to get more information about Building Engines’ SMB and enterprise pricing plans, and ask for a quote.

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 1

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Building Engines reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Building Engines. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Building Engines Comparisons

Building Engines user reviews

Task-tracking has never been this easy!

Read full review >
Edmond
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.11.2019 Company Size: More than 100 Employees Industry: Commercial Real Estate

The app could use a bit of upgrade.

Read full review >
Branson
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 07.11.2019 Company Size: More than 100 Employees Industry: N/A

Helps us give a better impression to our clients.

Read full review >
Virgie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: 1-10 Employees Industry: N/A

Responsive support team!

Read full review >
Virginia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.10.2019 Company Size: Industry: Real Estate

Does the job well.

Read full review >
Jakob
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.10.2019 Company Size: 1-10 Employees Industry: N/A

What are Building Engines pricing details?

Building Engines Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Building Engines is available through an annual subscription which includes an annual subscription license fee calculated based on the type of property you’re managing, and a one-time setup and configuration fee. Please contact the vendor to get more information about Building Engines’ SMB and enterprise pricing plans, and ask for a quote.

What integrations are available for Building Engines?

Building Engines integrates with various systems and applications that are classified under the following categories:

  • Accounting Platforms
  • Emergency Messaging
  • Building Access Systems
  • Energy Data Management
  • Single Sign-On
  • Data Collection Systems

Building Engines average rating:

Average score
4.4/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Ford

PROS: One of my responsibilities as a specialist is to make sure that the office that we are renting is in tiptop shape. Whenever I notice an issue, I love how I can quickly reach out to Building Engines to file for incident cases. Whenever I course any complaints through this platform, I rest easy in the knowledge that my issues will be addressed. For example, I’ve recently filed an issue of pest infestation in the office. Building Engines was able to quickly pass this information on to the building owners—it is reliable.

CONS: Sometimes they leave you to wonder whether a filed ticket has gone through. I do hope that they would add it in their work process to reply and give updates to those who have filed tickets. It becomes a guessing-game now as to when their tech support or a worker of theirs would make an appearance. Sometimes it takes 2 days, others 3—there’s really no standard response time.

Reviewed 6 months ago

Read full review >

The least favorable review

Edmond

PROS: Building Engines helps us respond quickly to requests from tenants and send in the support crew that they need.

CONS: It would be nice to track our orders to know if our request is being worked on or not.

Reviewed 4 months ago

Read full review >

More reviews from 17 actual users:

Sort by:

Latest
  • Latest
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  • Most positive
  • Most negative

Task-tracking has never been this easy!

Read full review >
Edmond
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.11.2019 Company Size: More than 100 Employees Industry: Commercial Real Estate

PROS: Building Engines helps us respond quickly to requests from tenants and send in the support crew that they need.

CONS: It would be nice to track our orders to know if our request is being worked on or not.

What do you think about this review? Great Poor

The app could use a bit of upgrade.

Read full review >
Branson
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 07.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: This has helped us make a positive impression on our tenants. With its help, we're more responsive and organized. Efficiency and open communication are two of its most positive results.

CONS: The mobile app isn't as sophisticated as I had hoped it would be. The design looks very old and the functions are not as complete as the desktop version. I wish that they would develop this aspect a bit more.

What do you think about this review? Great Poor

Helps us give a better impression to our clients.

Read full review >
Virgie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: It helps us build better rapport with our clients by helping us cater to their issues promptly.

CONS: I don't like how it floods the inboxes of the people I deal with at work (be it partners or clients) with frequent updates. I hope they would give us more freedom to dictate the volume and frequency of email communications.

What do you think about this review? Great Poor

Responsive support team!

Read full review >
Virginia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.10.2019 Company Size: Industry: Real Estate

PROS: I think it's great that we're given freedom to configure it according to our preferences. We've been able to handpick the features with the help of their reps. Even now that everything has been set-up, they continue to deliver quality support.

CONS: There was a time when two versions had been available in the market. As users, we had to jump between these versions to make sure that we don't miss any requests that may come our way. Needless to say, it was very inconvenient.

What do you think about this review? Great Poor

Does the job well.

Read full review >
Jakob
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I find Building Engines very convenient. I think it’s great that they have made this robust program available on mobile devices. Thanks to this feature, I can easily send updates to my clients even when I’m out on the field.

CONS: I wish that the program would make all client details within reach. I want to always be transparent with my clients (or even other external parties), and it is such a hassle to be directed to another page just to retrieve their phone details. It would be nice to have all the details in just one page.

What do you think about this review? Great Poor

A great communication tool.

Read full review >
Lucinda
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2019 Company Size: 11-50 Employees Industry: Primary/Secondary Education

PROS: Building Engine facilitates smooth communication between our company and everyone we deal with. I love how it easily connects us to our residents and other third-party businesses. We can promptly respond to requests or issues and even go back and forth with them via email.

CONS: There's nothing I would change about it. Everything is easy to use and affordable.

What do you think about this review? Great Poor

Just what we need–it’s complete and reliable.

Read full review >
Peggie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.10.2019 Company Size: 11-50 Employees Industry: Others

PROS: This program makes our life a whole lot easier. With its reliable tools and services, dealing with our customers is a lot less complicated.

CONS: There’s not a lot to complain. I just think that some tools need to be drilled down further to make sure they are working in tiptop shape.

What do you think about this review? Great Poor

Reduces the bulk of my manual tasks!

Read full review >
Emerald
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: More than 100 Employees Industry: Real Estate

PROS: This program makes my work so much easier. It assists me in most of my admin tasks. So far my impression is that it is user-friendly too. In the off-chance that I run into any issues regarding the program, I know that their customer reps are always just a phone call away.

CONS: For some reason, their mobile app capabilities are limited. If you want the full experience, you would be better off opening the program in your PC.

What do you think about this review? Great Poor

Endless features, endless benefits

Read full review >
Khalid
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: N/A

PROS: What I love about Building Engines is that it has an extensive toolbox. It’s very accessible, thanks to its availability as an app too. To top it all off, I’m truly grateful for its feature that allows me to do a quick background check on our external vendors. This has saved me a lot of headaches.

CONS: The mobile app isn’t as complete nor as sophisticated as the version in my browser.

What do you think about this review? Great Poor

So far, so good!

Read full review >
Hosea
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.10.2019 Company Size: 1-10 Employees Industry: Real Estate

PROS: This program is well-designed, and it shows. First of all, it's user-friendly. Second, it's very flexible. You can tell that this was designed with the end-goal of supporting its users. Most of its facets are configurable based on our needs. The app is very convenient too. Through it, we can file for cases and work orders on the spot--we don't have to run to our desks to do so. I'm excited to dig deeper and explore this program more.

CONS: It would be nice if they were to add a feature that would allow us to track the expiry of our tenants' lease. This way, we don't have to constantly check on whether tenant A, for example, is still in a legally binding contract with us.

What do you think about this review? Great Poor

Very handy, especially its app version.

Read full review >
Price
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Real Estate

PROS: The mobile app is very convenient. It has an auto-update feature so we know when there is progress with a specific task that we have assigned.

CONS: It costs a little more than their competitors.

What do you think about this review? Great Poor

I think it’s really great!

Read full review >
Ford
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2019 Company Size: 11-50 Employees Industry: Real Estate

PROS: One of my responsibilities as a specialist is to make sure that the office that we are renting is in tiptop shape. Whenever I notice an issue, I love how I can quickly reach out to Building Engines to file for incident cases. Whenever I course any complaints through this platform, I rest easy in the knowledge that my issues will be addressed. For example, I’ve recently filed an issue of pest infestation in the office. Building Engines was able to quickly pass this information on to the building owners—it is reliable.

CONS: Sometimes they leave you to wonder whether a filed ticket has gone through. I do hope that they would add it in their work process to reply and give updates to those who have filed tickets. It becomes a guessing-game now as to when their tech support or a worker of theirs would make an appearance. Sometimes it takes 2 days, others 3—there’s really no standard response time.

What do you think about this review? Great Poor

Review from a new user.

Read full review >
Anya
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 1-10 Employees Industry: Real Estate

PROS: We’ve just recently rolled out a company-wide implementation of Building Engines to oversee all of our operations, and I’m honestly just so thrilled that this is happening. We’ve never been more efficient. We’ve cut down so much manual (and even unnecessary) steps from our workflow. It has facilitated a paperless drive within the company too—a feat that seemed almost impossible with our previous processes.

CONS: To be honest, I think that we have downgraded instead of upgraded from the previous version. I say this in the context of the look and feel of the new platform. It used to look so professional, simple, and clean. Now, it looks a bit cluttered and I have a hard time understanding what each icon stands for.

What do you think about this review? Great Poor

Loving the environment!

Read full review >
Alec
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Commercial Real Estate

PROS: First of all, I love the look and feel of the whole program. Second, I think that their team deserves a pat on the back for consistently delivering quality assistance to their users. Good job, guys!

CONS: The mobile version of the program does not render well on some devices (like Samsung). I hope the app will be more encompassing to all devices.

What do you think about this review? Great Poor

Accessible and convenient.

Read full review >
Doug
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Commercial Real Estate

PROS: The convenience alone sets Building Engines apart from its competitors. I especially like that it is available on mobile. I can quickly log in tasks and file cases right where I am—I don’t have to run back to my work station to do so.

CONS: I can’t control who gets notified about work-related updates. I hope that the developers would grant us the freedom to control this too.

What do you think about this review? Great Poor

Everyone should try it out!

Read full review >
Nathanael
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.09.2019 Company Size: 11-50 Employees Industry: Accounting

PROS: I think it’s great just how transparent this program is. All the necessary details are available for everyone involved.

CONS: Sometimes I get bombarded with email communications, detailing the progress of the tickets that I file. This has now become a bit cumbersome.

What do you think about this review? Great Poor

Let’s you oversee operations easily.

Read full review >
Giuseppe
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 11.08.2019 Company Size: 1-10 Employees Industry: Computer & Network Security

PROS: This tool lets me see a bird’s eye view of the whole operation of handling properties—while also allowing me to drill down the details on all facets of it. This has been an irreplaceable tool that allows me to make sure that my business is running smoothly. It lets me track the tasks needed to be done for the day, and communicate them clearly to each worker too.

CONS: Overall, it doesn’t render well on mobile. The app has a lot of features missing, and the browser view on my phone is not responsive.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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