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inResto Review

inResto
Our score: 8.0 User satisfaction: N/A

What is inResto?

inResto is a comprehensive restaurant management suite composed of eight individual modules that can function individually and mesh easily with one another. These modules are:

  • inResto Reserve (Reservation Management)
  • inResto Order (Order Management)
  • inResto Loyalty (Customer Loyalty and Promotions)
  • inResto Feedback (Feedback Management)
  • inResto Whitelabel (Website and Mobile App Management)
  • inResto Dine-In (Diner and Table Management)
  • inResto Campaign (Campaign Automation Management)

Each module is designed to cover a specific aspect of restaurant management. Restaurant managers can choose to pick one, a combination of said modules, or even the whole suite based on their prevailing requirements. Whenever changes occur, inResto is highly versatile, allowing users to scale up or down to meet their needs and budget.

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Overview of inResto Benefits

Comprehensive Yet Scalable

inResto provides you and your fellow restaurant owners and managers with a very flexible restaurant management system that enables them to choose modules that they need so they can easily meet their prevailing business requirements. If and when your requirements shift due to expansion, growth, and shift in industry standards, inResto’s unparalleled scalability helps you keep up and stay ahead of the competition.

You can choose a module or two to suit your needs and then add a few more as your restaurant grows. Each module comes packed with their own rich set of features and is designed to seamlessly work with one another, allowing for smooth and frictionless integration.

Feature-Rich Modules

Individually, each of inResto’s products is fully capable of handling the area of restaurant management of which they are assigned for. The reservation management module is equipped with all the tools you need to smartly manage your reservations and queueing while the loyalty management program is built with functionalities that help you identify, reward, and empower your most faithful diners and turn them into ambassadors of your business.

While each product is assigned to manage a very different aspect of your business, they are built to easily work with one another. Put them all together and you have the perfect restaurant management suite.

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Overview of inResto Features

  • Customer Management
  • Reservation Management
  • Walk-in/Queue Management
  • Table Management
  • POS Integrations
  • Reporting and Analytics
  • Order Aggregation
  • Online Food Ordering
  • DIY Dashboard
  • Loyalty and Retargeting Campaigns
  • Menu Management
  • Offer and Discount Management
  • Whitelabel Apps
  • Campaign Management
  • Data Collection
  • Digital Restaurant Menu
  • Engagement Tools
  • Backend Dashboards

What Problems Will inResto Solve?

1) Waitlist Management

Social is a big chain of networking bar in India and it receives a footfall of 1500 guests per outlet during their peak hours. Managing waitlisted guests used to be the biggest challenge over the weekend. However, with inResto, they are able to convey an estimated turnaround time to their guests, keep them updated about their queue number with the help of inResto.

2) Campaign Management

Olive Bar and Kitchen is a chain of fine dining restaurants across major cities of India. They used to heavily rely on third-party vendors to help them launch promotional SMS and email campaigns. With the help of inResto, they are no more required to share their customer database with anyone. They can now launch campaigns on their own from inResto web dashboard.

3) Real-Time Escalation of Negative Feedbacks

Flechazo is a chain of buffet restaurants in India which is always abuzz. During peak lunch and dinner hours, the floor manager is busy managing so many things that he doesn’t get time to attend to guests on each table. With the help of inResto feedback app, he ensures that no guests walk out of the restaurant unhappy. The app immediately escalates all the negative feedback to the manager. It thus gives the manager an opportunity for damage control.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

inResto Position In Our Categories

Since companies have distinctive business requirements, it is prudent that they steer clear of paying for an all-in-one, ”best” software. Nonetheless, it would be hard to discover such an app even among branded software solutions. The sensible thing to undertake should be to narrow down the various significant aspects which require inspection such as crucial features, price plans, skill competence of the employees, company size, etc. After which, you should perform your product research to a full extent. Have a look at some inResto evaluations and scrutinize each of the software products in your list in detail. Such well-rounded product research ascertains you avoid unsuitable software solutions and buy the one that provides all the features your company requires for optimal results.

Position of inResto in our main categories:

TOP 50

inResto is one of the top 50 Restaurant Management Software products

If you are considering inResto it might also be beneficial to investigate other subcategories of Restaurant Management Software listed in our database of B2B software reviews.

Each company has different wants and requires a software that can be customized for their size, kind of workers and customers, and the specific industry they are in. For these reasons, no platform can proffer perfect functionality out-of-the-box. When you try to find a software system, first be sure what you require it for. Read some inResto Restaurant Management Software reviews and ask yourself do you desire basic features or do you need complex tools? Are there any industry-specific features that you are searching for? Obtain the answers to these questions to help your search. There are plenty of aspects that you need to consider and these include your finances, particular business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally select the platform that provides all that you want to enhance your organization competence and productivity.

How Much Does inResto Cost?

inResto Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are inResto pricing details?

inResto Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact inResto for information on their basic and enterprise pricing options. You can also submit a demo request to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to get a Restaurant Management Software it’s vital not only to find out how professionals rank it in their reviews, but also to find out if the real users and enterprises that bought this software are actually satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and inResto reviews across a wide array of social media sites. The information is then displayed in a simple to digest format showing how many clients had positive and negative experience with inResto. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for inResto?

inResto integrates with the following business systems and applications plus more:

  • POSist
  • Shawman
  • CSAT
  • Torqus
  • FuturePOS
  • Zomato
  • Swiggy
  • FoodPanda

inResto User Reviews

inResto average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Anonymous Reviewer

PROS: Managing reservations. Feedback Management, campaigns, queue management

CONS: Managing queue in the restaurant. Real time feedback. Re-engaing with the customers.

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: User friendly and has a good interface. The service doesn't drop either.

CONS: The buzzer keeps ringing every time the page refreshes or even after the order is accepted.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
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Amazing product, great Customer service

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Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2021 Company Size: 11-50 Employees Industry: Hospitality

PROS: User friendly and has a good interface. The service doesn't drop either.

CONS: The buzzer keeps ringing every time the page refreshes or even after the order is accepted.

What do you think about this review?

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Very good experience

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: 51-100 Employees Industry: Restaurants

PROS: Managing reservations. Feedback Management, campaigns, queue management

CONS: Managing queue in the restaurant. Real time feedback. Re-engaing with the customers.

What do you think about this review?

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Show More User Reviews (2)
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inResto user reviews

Amazing product, great Customer service

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2021 Company Size: 11-50 Employees Industry: Hospitality

Very good experience

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: 51-100 Employees Industry: Restaurants
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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