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inResto Review

inResto
Our score: 8.0 User satisfaction: N/A

What is inResto?

inResto is a comprehensive restaurant management suite composed of eight individual modules that can function individually and mesh easily with one another. These modules are:

  • inResto Reserve (Reservation Management)
  • inResto Order (Order Management)
  • inResto Loyalty (Customer Loyalty and Promotions)
  • inResto Feedback (Feedback Management)
  • inResto Whitelabel (Website and Mobile App Management)
  • inResto Dine-In (Diner and Table Management)
  • inResto Campaign (Campaign Automation Management)

Each module is designed to cover a specific aspect of restaurant management. Restaurant managers can choose to pick one, a combination of said modules, or even the whole suite based on their prevailing requirements. Whenever changes occur, inResto is highly versatile, allowing users to scale up or down to meet their needs and budget.

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Overview of inResto Benefits

Comprehensive Yet Scalable

inResto provides you and your fellow restaurant owners and managers with a very flexible restaurant management system that enables them to choose modules that they need so they can easily meet their prevailing business requirements. If and when your requirements shift due to expansion, growth, and shift in industry standards, inResto’s unparalleled scalability helps you keep up and stay ahead of the competition.

You can choose a module or two to suit your needs and then add a few more as your restaurant grows. Each module comes packed with their own rich set of features and is designed to seamlessly work with one another, allowing for smooth and frictionless integration.

Feature-Rich Modules

Individually, each of inResto’s products is fully capable of handling the area of restaurant management of which they are assigned for. The reservation management module is equipped with all the tools you need to smartly manage your reservations and queueing while the loyalty management program is built with functionalities that help you identify, reward, and empower your most faithful diners and turn them into ambassadors of your business.

While each product is assigned to manage a very different aspect of your business, they are built to easily work with one another. Put them all together and you have the perfect restaurant management suite.

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Overview of inResto Features

  • Customer Management
  • Reservation Management
  • Walk-in/Queue Management
  • Table Management
  • POS Integrations
  • Reporting and Analytics
  • Order Aggregation
  • Online Food Ordering
  • DIY Dashboard
  • Loyalty and Retargeting Campaigns
  • Menu Management
  • Offer and Discount Management
  • Whitelabel Apps
  • Campaign Management
  • Data Collection
  • Digital Restaurant Menu
  • Engagement Tools
  • Backend Dashboards

What Problems Will inResto Solve?

1) Waitlist Management

Social is a big chain of networking bar in India and it receives a footfall of 1500 guests per outlet during their peak hours. Managing waitlisted guests used to be the biggest challenge over the weekend. However, with inResto, they are able to convey an estimated turnaround time to their guests, keep them updated about their queue number with the help of inResto.

2) Campaign Management

Olive Bar and Kitchen is a chain of fine dining restaurants across major cities of India. They used to heavily rely on third-party vendors to help them launch promotional SMS and email campaigns. With the help of inResto, they are no more required to share their customer database with anyone. They can now launch campaigns on their own from inResto web dashboard.

3) Real-Time Escalation of Negative Feedbacks

Flechazo is a chain of buffet restaurants in India which is always abuzz. During peak lunch and dinner hours, the floor manager is busy managing so many things that he doesn’t get time to attend to guests on each table. With the help of inResto feedback app, he ensures that no guests walk out of the restaurant unhappy. The app immediately escalates all the negative feedback to the manager. It thus gives the manager an opportunity for damage control.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

inResto Position In Our Categories

Since businesses have distinct business requirements, it is practical they steer clear of picking an all-encompassing, “perfect” software solution. Nonetheless, it would be almost impossible to try to come across such application even among sought-after software products. The reasonable thing to do would be to set down the varied major aspects which demand analysis including important features, plans, technical skill capability of staff, business size, etc. Then, you must follow through the product research comprehensively. Browse over some inResto reviews and check out the other solutions in your list more closely. Such all-encompassing research can make sure you keep away from mismatched apps and subscribe to the system which meets all the benefits your business requires.

Position of inResto in our main categories:

TOP 50

inResto is one of the top 50 Restaurant Management Software products

If you are considering inResto it might also be beneficial to examine other subcategories of Restaurant Management Software gathered in our database of B2B software reviews.

There are well-liked and widely used systems in each software category. But are they essentially the best fit for your company’s special requirements? A market-leading software solution may have thousands of users, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few inResto Restaurant Management Software reviews and mull over the factors that you wish to have in the software such as the price, main tools, available integrations etc. Then, select a few solutions that fit your needs. Check out the free trials of these apps, read online opinions, get information from the seller, and do your homework meticulously. This in-depth homework is certain to aid you choose the finest software solution for your organization’s special wants.

How Much Does inResto Cost?

inResto Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are inResto pricing details?

inResto Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact inResto for information on their basic and enterprise pricing options. You can also submit a demo request to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to buy a Restaurant Management Software it’s vital not only to see how experts rank it in their reviews, but also to check whether the real users and enterprises that bought these solutions are genuinely happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and inResto reviews across a wide range of social media sites. The data is then presented in a simple to understand format showing how many people had positive and negative experience with inResto. With that information at your disposal you should be prepared to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for inResto?

inResto integrates with the following business systems and applications plus more:

  • POSist
  • Shawman
  • CSAT
  • Torqus
  • FuturePOS
  • Zomato
  • Swiggy
  • FoodPanda

inResto User Reviews

inResto average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Anonymous Reviewer

PROS: Managing reservations. Feedback Management, campaigns, queue management

CONS: Managing queue in the restaurant. Real time feedback. Re-engaing with the customers.

Reviewed 4 years ago

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The least favorable review

Anonymous Reviewer

PROS: User friendly and has a good interface. The service doesn't drop either.

CONS: The buzzer keeps ringing every time the page refreshes or even after the order is accepted.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
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Amazing product, great Customer service

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Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2021 Company Size: 11-50 Employees Industry: Hospitality

PROS: User friendly and has a good interface. The service doesn't drop either.

CONS: The buzzer keeps ringing every time the page refreshes or even after the order is accepted.

What do you think about this review?

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Very good experience

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: 51-100 Employees Industry: Restaurants

PROS: Managing reservations. Feedback Management, campaigns, queue management

CONS: Managing queue in the restaurant. Real time feedback. Re-engaing with the customers.

What do you think about this review?

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inResto user reviews

Amazing product, great Customer service

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2021 Company Size: 11-50 Employees Industry: Hospitality

Very good experience

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: 51-100 Employees Industry: Restaurants
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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