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InsightJet Review

InsightJet
Our score: 8.0 User satisfaction: 99%

What is InsightJet?

InsightJet is a loyalty management tool that aids SMEs to grow and manage their customer base by requesting and analyzing feedback and reviews from customers. This smart software allows you to extract valuable and meaningful insights from customers’ reviews in a few simple steps. You just need to request feedback and reviews from onboarded customers through email or text invitations and incentivize and reward them depending on their feedback and reviews.

With InsightJet, you’ll be able to launch impactful customer loyalty and reward programs and follow-up activities by understanding customers’ buying behaviors based on their reviews. You can also segment customers and engage with them according to their ratings and common attributes. InsightJet allows you to send email and SMS messages that include your brand name to improve brand awareness, customer retention and retargeting. InsightJet is available through monthly subscription plans. You can even upgrade to a higher plan without additional charges.

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Overview of InsightJet Benefits

Impactful Loyalty & Reward Programs

InsightJet gives you the capabilities you need to implement effective and impactful customer loyalty and reward programs. Through feedback gathering and analysis, the tool lets you know your customers better and reward them based on what they think and feel about your business and how they engage with it. You can analyze the feedback, reviews, and ratings left by customers to go deeper into their buying activities and behaviors. 

You’ll be able to give them rewards in the form of loyalty card stamps, discounts, and points depending on their frequency of visits, the amount of money they spent on product purchases, and the number of rewards they’ve already received. As you craft your loyalty and reward programs around customers’ reviews and behaviors, you can delight and retain more customers. 

Power of Social Proof

The loyalty management software allows you to leverage the power of social proof to reach more prospects and expand your customer base.  Thus, you can collect feedback and reviews from your existing customers wherein they can share their own thoughts and experiences regarding your business. Other people then can base their decisions and actions on those customers’ feedback and reviews while searching and buying products. 

InsightJet makes it easy for you to request real-time feedback and reviews from your customers. You can ask them to leave feedback/ratings or write reviews for your company via email or SMS. The software also permits you to showcase desirable customer reviews on different platforms. You’ll use such reviews to attract and influence prospects, build trust in your business, and create a reputable brand. 

Rewarding Customer Relationships 

InsightJet provides you with the opportunity to extract useful insights from feedback and reviews to establish rewarding customer relationships. It helps you encourage customers to stay connected and engaged with your business. You can turn their reviews into actionable insights that guide you to implement targeted and personalized rewards and conduct follow-ups in a timely and smart way.

InsightJet can also enhance your retargeting strategies. You can send branded emails and texts to inactive or less-engaged customers, enabling them to recall the great experiences they had with your business. Moreover, you’ll know any issues they encountered and address them promptly and appropriately.

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Overview of InsightJet Features

  • Real-Time Customer Reviews
  • Feedback Analysis
  • Buying Behaviors
  • Loyalty & Rewards Management
  • Audience Targeting
  • Branded Emails & Texts
  • Follow-Ups
  • Retargeting

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

InsightJet Position In Our Categories

Because businesses have specific business wants, it is sensible that they abstain from seeking a one-size-fits-all, ”best” software solution. Just the same, it is difficult to try to stumble on such application even among sought-after software solutions. The rational step to undertake would be to narrow down the varied important functions that merit careful thought like critical features, pricing, technical skill aptitude of the users, company size, etc. Next, you should follow through the research exhaustively. Have a look at some of these InsightJet analyses and scrutinize each of the applications in your shortlist in detail. Such all-encompassing research makes sure you circumvent mismatched applications and pay for the one that has all the aspects your company requires in growing the business.

Position of InsightJet in our main categories:

TOP 50

InsightJet is one of the top 50 Reputation Management Software products

If you are interested in InsightJet it might also be sensible to check out other subcategories of Reputation Management Software listed in our database of SaaS software reviews.

There are well-liked and widely used systems in each software category. But are they automatically the best fit for your enterprise’s special requirements? A trendy software solution may have thousands of users, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few InsightJet Reputation Management Software reviews and consider the aspects that you want in the software such as the price, main tools, available integrations etc. Then, choose a few apps that fit your wants. Check out the free trials of these apps, read online reviews, get information from the maker, and do your research thoroughly. This in-depth homework is certain to assist you choose the most excellent software platform for your firm’s unique wants.

How Much Does InsightJet Cost?

InsightJet Pricing Plans:

Free Trial

Root

Free

Shrub

$29/month

Forest

$49/month

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What are InsightJet pricing details?

InsightJet Pricing Plans:

Free Trial

Root

Free

Shrub

$29/month

Forest

$49/month

InsightJet is available in three enterprise pricing plans. You can cancel your subscription any time you want or upgrade it without additional fees. Here are the details of each plan:

Root – $0

  • Free forever
  • 50 emails/month
  • 50 customers
  • Bookings

Shrub – $29/month

  • 300 emails/month
  • 150 SMS/month
  • 500 customers
  • Bookings
  • SMS with alphanumeric characters

Forest – $49/month

  • 500 emails/month
  • 300 SMS/month
  • 1,000 customers
  • Bookings
  • SMS with alphanumeric characters
  • SMS for missing customers

User Satisfaction

Positive Social Media Mentions 25
Negative Social Media Mentions 1

We are aware that when you make a decision to purchase a Reputation Management Software it’s crucial not only to see how experts evaluate it in their reviews, but also to find out whether the actual users and companies that bought this software are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and InsightJet reviews across a broad range of social media sites. The information is then featured in a simple to digest format revealing how many people had positive and negative experience with InsightJet. With that information at your disposal you should be prepared to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for InsightJet?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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