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Justworks Review

Justworks
Our score: 9.0 User satisfaction: 97%

What is Justworks?

Justworks is a feature-rich HR and payroll system that aids small and mid-sized businesses from various industries in streamlining their HR workflows and payroll runs. It carries tools for payroll, HR, compliance, and benefits management, workflow automation, time tracking, and reporting. Despite its expansive set of functionalities, the platform is lightweight which allows it to be quick and responsive amid a slew of operations. As a new user, you won’t have trouble exploring and eventually fully leveraging its features, thanks to the straightforward design of its intuitive interface.

Justworks recognizes the varied nature of employment benefits, and so the platform affords businesses access to a diverse range of health plans from reputable providers, including medical, dental, vision, primary care, and retirement plans, among others. Given the vast amount of choices and the software’s clear underwriting process, you can assemble benefits and compensation packages for different employee tiers. What’s more, the features surrounding benefits seamlessly integrate with payroll and HR to create smooth workflows.

Payroll is one of the strong suits of Justworks, as it enables businesses to optimize and automate various aspects of the field. Besides supporting different types of pay cycles, the platform enables you to automate deposits and reminders, split deposits across different accounts, streamline reimbursement workflows, sync timesheets and time-tracker data with payroll, and perform other activities surrounding payroll processing.

Another ace up Justworks’ sleeve is its comprehensive HR solutions. The interface’s design inherently streamlines the onboarding process, allowing companies to adopt new hires in minutes. The new hires are easily entered into a company directory, which can be established using the software. Justworks also lets you manage PTOs as it provides streamlining solutions for calculations, approval signing, and approval routing. Moreover, it allows you to set access controls, manage company documents, establish organizational charts, and set up interactive calendars with public announcements and reminders.

Justworks’s PEO service also provides compliance support for different taxes, from W-2s to payroll taxes, which saves businesses a lot of time and ensures every aspect of operations is within the bounds of local laws and policies. In addition, the platform offers support for sexual harassment prevention training compliance, workers’ compensation, insurance filings, and shift requirements.

Complementing the major functionalities of Justworks is a powerful reporting solution that grants managers a bird’s-eye view of the company’s HR and payroll workflows. The software can track key business metrics—including those set by users—and generate a wide range of reports that cover details like salary statuses, pending deposits, and the like. You can customize your own reports tailored to how your business conducts its operations and designates roles for its staff.

To ensure that businesses can properly account for their workforce’s shifts and daily activities, Justworks is equipped with a time tracker that is integrated with payroll and HR. It can track the hours worked by every employee daily, the duration of project tasks, breaks and meals, and overtime shifts, among others. The time data is entered into integrated timesheets, which serve as a reference for HR teams and a data source for other HR and payroll functions.

Justworks provides comprehensive support to its user base. The company offers round-the-clock support daily, backed by a dedicated team. If you encounter any trouble with the installation or any of the functionalities of the platform, you can contact the support team through mobile, email, chat, and even Slack.

Furthermore, Justworks has a team of certified HR consultants and other experts ready to assist you with HR and payroll matters, including the best practices, how to manage your personnel better, how to properly assemble employee benefits, how to deal with wage garnishments, properly classifying employees, and concerns with compliance.

Justworks integrates with widely used applications like Xero, Greenhouse, and Quickbooks to not interrupt the existing workflows of businesses. It also has a mobile app for iOS and Android users, allowing them to manage their HR and payroll activities while on the go.

Justworks comes with two PEO plans and a dedicated payroll plan for users who only wish to avail of the latter. The plans are designed with scalability in mind, which is why they easily accommodate growing companies. Users are free to switch between plans as needed, provided that they contact support prior to making the switch.

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Overview of Justworks Benefits

Integrated HR and Payroll Software

Justworks combines the features of an HR system and a payroll application in one platform, enabling businesses to easily manage employee performance, attendance, compensation, and benefits. Any information generated by or entered into the software, including timesheet entries, is integrated into its modules and functionalities, so changes to the entries are reflected in other areas of HR and payroll in real-time. This saves you a lot of time and reduces the likelihood of errors.

Quick Onboarding 

The interface of Justworks inherently optimizes the onboarding process, allowing you to enter new hires into the system and familiarize them with company processes and policies in a short time. New hires can follow the straightforward procedure of creating profiles, listing bank details for deposits, and reviewing company policies presented by the platform.

Diverse Benefit Coverage

Justworks supports a wide range of benefits, which include health insurance, primary care, fertility, and family-building plans. The platform works with reputable health plan providers and accommodates various plans. This allows you to build benefits packages for different tiers of employees without worrying about the legitimacy of the financial coverages.

Automated Deposits and Reminders

Repeated deposits like salaries can be performed automatically using Justworks. You can cue the machine to make the deposits for you to the company’s workforce monthly, twice a month, or for any given period. The software also sends automated alerts or reminders regarding the status of the deposits to all concerned parties.

Extensive Payroll Features

Besides automating deposits, Justworks can split deposits across multiple accounts, streamline reimbursements, and support different types of payment cycles. This is particularly beneficial for companies with employees who are full-time, part-time, and contractual, as the software accommodates varying levels of workforce support.

Comprehensive HR Solutions

Justworks more than lives up to its title as an HR platform by granting users access to various solutions. In using the application, you can quickly onboard new hires, manage PTOs, monitor employee shifts and attendance, account for overtime and breaks, store and sort company documents, establish organizational charts, create company-wide interactive calendars, and make public announcements.

Reliable Compliance Solutions

Justworks ensures that every aspect of your operations is compliant with national, state, and local policies. It provides compliance support for W-2 Filings, 1099 Filings, employer payroll tax filings, workers’ compensation, ACA filings, unemployment insurance filings, and sexual harassment prevention requirements. The software helps you obtain the necessary forms for each.

Accurate Time Tracking

Justworks is equipped with an interactive time tracker that records shifts, productive hours, attendance, overtime, and breaks. This helps you compute the billable hours of each member of the company’s workforce. In addition, the time tracker can be used to monitor the duration of project tasks, allowing you to set realistic expectations for your clientele. The data from the time tracker can be reflected on employee time sheets and leveraged to perform HR and payroll operations.

HR and Payroll Consulting

Justworks has a dedicated team of industry experts who can help you improve your HR and payroll operations. By contacting the platform’s support, you will be routed to a consultant who can aid you in a wide variety of aspects, including knowing the best practices, assembling benefits and compensation packages, handling different types of wages, and proper employee classification.

Round-the-clock Support

Justworks ensures a smooth and seamless for its users by offering comprehensive support. Should you encounter trouble with installation or any of its functionalities, you can contact the company through email, live chat, Slack, and over the phone. It also provides training so that first-time users will have an easy time navigating its modules and functionalities.

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Overview of Justworks Features

  • Payroll for Salaried & Hourly Employees
  • Off-Cycle Payments
  • Vendor & Contractor Payments
  • Employer Payroll Tax Fillings
  • W-2 & 1099 Filings
  • Unemployment Insurance Filings
  • Employment Practices Liability Insurance
  • 24/7 Support
  • HR Consulting
  • Harassment Prevention & Inclusion Training
  • Online Employee Onboarding
  • PTO Management
  • Calendar, Doc Center, Directory
  • Accounting Software Integrations
  • Reporting
  • Commuter Benefits
  • Plan Setup
  • Mobile App for Employees
  • Expense Management Tool
  • COBRA Administration
  • Health Advocacy Services

What Problems Will Justworks Solve?

Problem 1: Building a benefits package at an affordable cost

Justworks helps you build an attractive benefits package using its Professional Employer Organization (PEO) platform. With it, you are granted access to various plans for health insurance, 401k, life and disability insurance, and workers’ compensation, among many others. The benefits and packages assembled are integrated into the application and can even be managed remotely through the mobile app.

Problem 2: Confusion with too many business apps

Working with a lot of business applications, especially separate apps for payroll, HR, and compliance management, can cause confusion, delays, and errors in the entries. Justworks solves this by consolidating the functions of an HR application, payroll software, time tracker, benefits management solution, and PTO management system into one platform. The functionalities are integrated with one another, allowing data migration and processing to be smooth and seamless.

Problem 3: Maintaining compliance is difficult 

Businesses have to adhere to federal, state, and local policies, which can lead managers to overlook some of the necessary items to be filed, resulting in possible penalties for the company. Justworks helps you avoid this by being on top of the latest regulations and offering support for all relevant policies, including supplying the necessary forms to accomplish and submit.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

Justworks Position In Our Categories

Since businesses have distinctive business wants, it is only sensible they abstain from purchasing an all-encompassing, ideal system. At any rate, it would be almost impossible to try to chance on such application even among sought-after software products. The reasonable step to undertake is to note down the various key factors which necessitate inspection including critical features, costing, skill competence of the users, business size, etc. The second step is, you should follow through the product research systematically. Read these Justworks reviews and scrutinize the other software products in your list more closely. Such well-rounded research ascertains you steer clear of unsuitable software products and subscribe to the system that meets all the function your business requires for optimal results.

Position of Justworks in our main categories:

TOP 50

Justworks is one of the top 50 HR Management Software products

Every company is different, and might need a specific Payroll Software solution that will be fit for their company size, type of clients and staff and even particular niche they cater to. You should not count on locating an ideal solution that is going to be suitable for every company no matter what their background is. It may be a good idea to read a few Justworks Payroll Software reviews first and even then you should keep in mind what the service is supposed to do for your company and your staff. Do you require a simple and intuitive app with just basic features? Will you really use the complex functionalities needed by pros and big enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to find a trustworthy solution that will match your budget.

How Much Does Justworks Cost?

Justworks Pricing Plans:

Free Trial

Justworks Payroll

$50/month, $8/employee

Basic

$59/month/employee, $49/month/50th employee onwards

Plus

$99/month/employee, $89/month/50th employee onwards

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What are Justworks pricing details?

Justworks Pricing Plans:

Free Trial

Justworks Payroll

$50/month, $8/employee

Basic

$59/month/employee, $49/month/50th employee onwards

Plus

$99/month/employee, $89/month/50th employee onwards

Justworks Payroll – $50/month, $8/employee

  • Payroll for Salaried & Hourly Employees
  • Contractor Payments
  • Flexible Pay Cycles
  • Off-Cycle Payments
  • Benefits Deductions – 401k and more
  • Multiple Pay Rates
  • Generated W-2 and 1099 Documents
  • State and Federal Tax Returns – Quarterly, Annual
  • Basic Timecards
  • Support – Within 1 Business Day
  • Employee Onboarding & Offboarding
  • Employee Job History Summaries
  • PTO Management
  • Calendar, Doc Center, Directory
  • QuickBooks Online Integration
  • Reporting

Basic Plan – $59/month/employee, $49/month/50th employee onwards

  • Payroll for Salaried & Hourly Employees
  • Off-Cycle Payments
  • Vendor & Contractor Payments
  • Employer Payroll Tax Fillings
  • W-2 & 1099 Filings
  • Unemployment Insurance Filings
  • Employment Practices Liability Insurance
  • 24/7 Support
  • HR Consulting
  • Harassment Prevention & Inclusion Training
  • Online Employee Onboarding
  • PTO Management
  • Calendar, Doc Center, Directory
  • Accounting Software Integrations
  • Reporting
  • Commuter Benefits
  • Plan Setup
  • Mobile App for Employees
  • Expense Management Tool

Plus Plan – $99/month/employee, $89/month/50th employee onwards

  • Everything in the Basic Plan
  • COBRA Administration
  • Health Advocacy Services
  • One Medical (where available)

User Satisfaction

Positive Social Media Mentions 198
Negative Social Media Mentions 3

We realize that when you decide to get a Payroll Software it’s important not only to see how professionals score it in their reviews, but also to find out if the actual clients and businesses that use these solutions are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Justworks reviews across a broad range of social media sites. The data is then displayed in a simple to digest way revealing how many users had positive and negative experience with Justworks. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Justworks?

The platform integrates with the following tools:

  • Xero
  • Quickbooks
  • Greenhouse
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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