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Kareo Clinical Review

Kareo Clinical
Our score: 8.8 User satisfaction: 100%

What is Kareo Clinical?

Kareo Clinical is a user-friendly and assimilated electronic health record (EHR) keeper. With the software, medical workers can input notes and prescriptions with ease. They are also able to take note of encounters and manage incoming and outgoing patients at the same time. All these and more are provided by this cloud-based solution.

Kareo Clinical is indeed something that is designed for doctors as the solution was collaborated upon by like-minded individuals from the medical profession. It is a powerful feature-rich module but at the same time, it also gives precedence to the user’s ease of use.

With Kareo Clinical, everything a physician or medical staff needs is within reach. The cloud-based technology is accessible from any device and does not require installation nor special hardware. And with that, health institutions can get started right away with their EHR.

Kareo’s Live Compliance program covers all areas needed to becoming and remaining HIPAA compliant.

Overview of Kareo Clinical Benefits

Complete Dashboard

Kareo Clinical provides physicians and non-physicians a comprehensive dashboard that shows important agendas at a glance. Here, they can view a list of tasks embedded in their customizable calendar. This way, they can see what they need to do in one screen, allowing them to immediately take action on outstanding matters.

Simplified Note-Taking

With Kareo Clinical, health staff are able to make notes regarding their patient encounters with ease. It includes all relevant patient information such as their prescribed medications and previous surgical operations. The solution enables health workers to immediately find the information they need and input additional data with ease, saving them time of having to search for patient profiles and effacing paper stockpiles.

Convenient E-Prescribing

E-prescribing saves valuable resources for both the health care institution and the patient. The feature assists physicians in finding the most affordable medications and offer them coupons right from the Kareo Clinical interface. This enables patients follow the physician’s prescription orders while saving money at the same time.

Paperless Workflows

Kareo Clinical provides an efficient work platform for healthcare workers. Because the solution is cloud-based, health staff can take it anywhere with them while they make their rounds and consult with patients. Any note they have to take they can record immediately in the application, thus effacing disorganized paper processes.

Quick Superbill Creation

With this module, hospital and clinical staff can populate superbills with ease. Once a patient’s assessment is keyed into the chart, Kareo Clinical automatically reflects this in the superbill. On the other hand, staff can choose to manually choose the diagnosis or code for the visit. The solution then takes stock of the most used items and stores them in a favorites view where users can immediately choose the correct entry quickly. Not only does this save them time, it also prevents them from exerting more effort with the automated processes.

Secure Communications

Kareo Clinical offers a secure way for physicians and other health workers to communicate with each other. This ensures that sensitive practice and patient information remain within the confines of the application. In addition, the interface also offers a way for doctors to send messages to their patients at any time. This increases their productivity and provides them with the peace of mind that all communications remain confident.

Overview of Kareo Clinical Features

  • Intuitive Dashboard
  • Patient Encounter Notes
  • E-Prescribing
  • Paperless Processes
  • Electronic Superbill
  • Integrated Patient Portal
  • Secure Messaging
  • Meaningful Use Stage 2 Certified
  • ICD-10 Ready
  • Customizable Calendar
  • Agenda Summary
  • Integrated Prescription Discounts

Kareo Clinical Position In Our Categories

Knowing that companies have specific business-related requirements, it is only prudent they abstain from settling on a one-size-fits-all, “perfect” business application. However, it would be hard to find such an app even among sought-after software products. The best step to undertake would be to list the different important factors which necessitate consideration like essential features, packages, skill capability of the employees, company size, etc. After which, you should perform the research thoroughly. Read some of these Kareo Clinical analyses and check out each of the software products in your shortlist in detail. Such all-encompassing research ascertain you keep away from mismatched apps and choose the one that offers all the features you require company requires for success.

Position of Kareo Clinical in our main categories:

TOP 10

Kareo Clinical is one of the top 10 EHR Software products

If you are considering Kareo Clinical it might also be sensible to check out other subcategories of EHR Software gathered in our base of SaaS software reviews.

It's important to note that hardly any service in the EHR Software category will be a perfect solution able to fulfill all the needs of different company types, sizes and industries. It may be a good idea to read a few Kareo Clinical EHR Software reviews first as certain software may perform well just in a really narrow set of applications or be designed with a very specific type of industry in mind. Others can work with an idea of being simple and intuitive and therefore lack advanced elements needed by more experienced users. There are also software that cater to a wide group of users and provide a powerful feature base, however that usually comes at a higher price of such a software. Make sure you're aware of your needs so that you purchase a service that offers exactly the elements you search for.

How Much Does Kareo Clinical Cost?

Kareo Clinical Pricing Plans:

Free Trial

Physician Provider

$300/physician provider/month

Non-Physician Provider

$150/non-physician provider/month

Kareo Clinical offers two enterprise pricing plans to choose from:

Physician Provider – $300/physician provider/month

  • Meaningful Use Certified
  • Patient List & Messaging
  • E-Prescribing & Renewals
  • Lab Orders and Results
  • Visit Documentation Tools
  • Alerts & Health Guidelines
  • Patient Portal & Education
  • Mobile Applications
  • Dedicated Success Coach
  • Phone, Email, & Chat Support
  • Flexible Online Training
  • Optional Add-Ons:
  1. Patient Payment Feature
  2. Patient Statements
  3. Data Import      

Non-Physician Provider – $150/non-physician provider/month

  • Meaningful Use Certified
  • Patient List & Messaging
  • E-Prescribing & Renewals
  • Lab Orders & Results
  • Visit Documentation Tools
  • Alerts & Health Guidelines
  • Patient Portal & Education
  • Mobile Applications
  • Dedicated Success Coach
  • Phone, Email, & Chat Support
  • Flexible Online Training
  • Optional Add-Ons:
  1. Patient Payment Feature
  2. Patient Statements
  3. Data Import

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy EHR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kareo Clinical reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kareo Clinical. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Kareo Clinical Comparisons

Kareo Clinical user reviews

A great teammate for someone who’s just starting out…

Read full review >
Luigi
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.12.2019 Company Size: Industry: Medical Practice

Saves us time and money!

Read full review >
Alia
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.12.2019 Company Size: Industry: Hospital & Health Care

This is our go-to tool!

Read full review >
Laury
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.12.2019 Company Size: Industry: N/A

Very straightforward and useful.

Read full review >
Naomie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.11.2019 Company Size: Industry: Medical Practice

A real money-saver.

Read full review >
Brenna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.11.2019 Company Size: Industry: Medical Practice

What are Kareo Clinical pricing details?

Kareo Clinical Pricing Plans:

Free Trial

Physician Provider

$300/physician provider/month

Non-Physician Provider

$150/non-physician provider/month

Kareo Clinical offers two enterprise pricing plans to choose from:

Physician Provider – $300/physician provider/month

  • Meaningful Use Certified
  • Patient List & Messaging
  • E-Prescribing & Renewals
  • Lab Orders and Results
  • Visit Documentation Tools
  • Alerts & Health Guidelines
  • Patient Portal & Education
  • Mobile Applications
  • Dedicated Success Coach
  • Phone, Email, & Chat Support
  • Flexible Online Training
  • Optional Add-Ons:
  1. Patient Payment Feature
  2. Patient Statements
  3. Data Import      

Non-Physician Provider – $150/non-physician provider/month

  • Meaningful Use Certified
  • Patient List & Messaging
  • E-Prescribing & Renewals
  • Lab Orders & Results
  • Visit Documentation Tools
  • Alerts & Health Guidelines
  • Patient Portal & Education
  • Mobile Applications
  • Dedicated Success Coach
  • Phone, Email, & Chat Support
  • Flexible Online Training
  • Optional Add-Ons:
  1. Patient Payment Feature
  2. Patient Statements
  3. Data Import

What integrations are available for Kareo Clinical?

Kareo Clinical has an open API that health services providers can use to integrate with other systems such as electronic medical records and accounting solutions. Examples are Practice Fusion EHR, WebPT EHR, and QuickBooks.

Kareo Clinical average rating:

Average score
4.5/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Hassan

PROS: We’ve been using Kareo for years--mainly for billing patients--and it has yet to let us down. It’s easy to use, easy to learn, and best of all it leaves no service uncharged. The program is backed by a competent team of customer service reps as well. They always respond positively to our requests and have consistently upgraded the program for its users.

CONS: Kareo does not mirror the way our data is templated--causing confusion to our specialists at times. There are cases where some vital information goes missing from our doctors’ data too. And lastly, there isn’t much info on the payment processing of our patients’ insurance agencies. It would be nice to know if the bills had been received/processed and get push notifications accordingly.

Reviewed 8 months ago

Read full review >

The least favorable review

Zora

PROS: We can do a lot of things through Kareo, owing to its cloud-based nature. In fact, we’ve been thoroughly enjoying its benefits.

CONS: We’ve had some difficulty trying to reach their support staff for some assistance. To be honest, they kind of just left us for ourselves after setting us up with this program. It would have been nice to get more support when creating personalized forms. Also, as far as I can tell, you can’t set keyboard shortcuts too.

Reviewed 9 months ago

Read full review >

More reviews from 17 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A great teammate for someone who’s just starting out…

Read full review >
Luigi
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.12.2019 Company Size: Industry: Medical Practice

PROS: We're a fairly new player in the field, and Kareo has been really helpful in easing us into our practice. It has taught us a lot about billings and it efficiently takes care of this aspect for us.

CONS: I'm not sure if I haven't discovered this feature yet (or if it is not available altogether), but I do need more support in migrating some of my notes from one section to another. This feature would really make my work a lot more easy to manage.

What do you think about this review? Great Poor

Saves us time and money!

Read full review >
Alia
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.12.2019 Company Size: Industry: Hospital & Health Care

PROS: One of the things that I like about Kareo is its user-friendliness. In the rare cases that I find myself stuck in a certain task, I don't hesitate to call on their support team too. They are always so patient, receptive, and helpful.

CONS: The only downside I've noted is that I still have to manually check on the payments made by our patients. It would be nice if this task of cross-checking payments could be done by the system itself.

What do you think about this review? Great Poor

This is our go-to tool!

Read full review >
Laury
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.12.2019 Company Size: Industry: N/A

PROS: The best thing about this program is its simplicity and accessibility. It was clearly designed with usability in mind.

CONS: I think this is a truly remarkable tool that a lot of people in our field should use. The only con that I can see as of the moment is that the tickets we file don't always get resolved as quickly as we need them to be.

What do you think about this review? Great Poor

Very straightforward and useful.

Read full review >
Naomie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.11.2019 Company Size: Industry: Medical Practice

PROS: Kareo does not leave much room for confusion--it is very clear-cut in its processes and tells you directly whether your billing statement has been processed or denied. It goes through the extra step of making sure that your invoices are received too.

CONS: It does not allow the user to add comments to the billing statements. It would be nice if we can have this extra addition.

What do you think about this review? Great Poor

A real money-saver.

Read full review >
Brenna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.11.2019 Company Size: Industry: Medical Practice

PROS: Kareo works seamlessly with just about any EHR solution. For its price and a sheer number of features, this truly is one of the best programs in the Practice Management market. On top of this, the navigation is also quite easy to learn too. The customer support staff are very competent as well.

CONS: It's not always smooth-sailing whenever a new version of this program is introduced. But this is only true during the first few days of the roll-out. Once their attention has been called out, the developers are always quick to resolve any issues.

What do you think about this review? Great Poor

Ensures that bills are sent on time.

Read full review >
Tamara
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.11.2019 Company Size: Industry: Hospital & Health Care

PROS: We haven’t had many problems rolling out the use of Kareo to our staff--everyone was able to learn it quickly. Now, this has become our staple software to tap into whenever we send out invoices to our patients or their insurance agencies.

CONS: I haven’t come across any problem that their team hasn’t been able to fix right away.

What do you think about this review? Great Poor

Has helped us go paperless.

Read full review >
Desmond
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.11.2019 Company Size: Industry: N/A

PROS: This PnP software has been such a convenient addition to our work process. Through it, we’ve been able to put up all of our data in one central location. It’s both accessible and efficient at the same time.

CONS: Kareo is a little too fond of rolling out band-aid solutions to its issues--these often come in the guise of updates that aren’t exactly much help.

What do you think about this review? Great Poor

Takes care of most of my admin-related tasks for me.

Read full review >
Yasmin
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Health, Wellness and Fitness

PROS: I find it impressive how Kareo is easily a one-stop solution for all of my needs in the clinic--from keeping up with my appointments all the way to the billing for my services. I’m really glad I came across this tool.

CONS: It would be nice if Kareo would roll out an all-inclusive package to its users who subscribe to all of its multi-platform offerings. I would also appreciate it if the developers would allow me to cater to patients who call in for same-day booking.

What do you think about this review? Great Poor

Beginner-friendly.

Read full review >
Fred
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Individual & family Services

PROS: One of the major things that I love about Kareo is its ease of use. From navigating the dashboard all the way to its more in-depth functions such as sending out billing statements, Kareo makes the lives of its users exponentially easier. They have a really good team of support staff working for them too.

CONS: It seems to work best in a Windows environment. On Mac, it does have some functions, but not all of the features can be opened through it. This isn’t so much of a problem for me--but opening a second PC can be such a hassle.

What do you think about this review? Great Poor

This is a review from a long-time user.

Read full review >
Abby
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.10.2019 Company Size: Industry: Medical Practice

PROS: We have been a long-time Kareo user and we’re sticking to this program for sure. It’s really easy to use and learn. And throughout the years that we have been using this, we’ve seen some impressive updates that we have found to be very useful.

CONS: We’d like more customization options--especially for the dashboard. We use Kareo strictly for sending out invoices, thus rendering all other features unnecessary. Everything else not related to billing, we now consider as clutter. And so, we’d appreciate it if we’re given the option to clean-up a bit.

What do you think about this review? Great Poor

Makes sure that we get paid on time.

Read full review >
Lucile
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.10.2019 Company Size: Industry: Hospital & Health Care

PROS: Jam-packed with features, Kareo easily runs the whole billing and invoicing aspect of our clinic. It can quickly generate, send out, and follow-up on the billings that we send to patients or their insurance agencies. On top of all of this, they have a really efficient support team too.

CONS: Their support staff is really receptive to complaints and always make sure that we are catered to. However, resolutions can take quite some time. If they could resolve the issue of data errors, I would greatly appreciate it.

What do you think about this review? Great Poor

Truly the best in its ranks!

Read full review >
Maurine
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: Industry: Hospital & Health Care

PROS: Ever since using Kareo, we have seen a world of difference in our work process. The program itself is up-to-date in its features, making sure that their users are well-equipped for their every need. They have a great team working for them too. Every time I call in to report an issue, they’re always quick to solve it for me.

CONS: I have no beef with the program itself--it works perfectly fine. I just have an issue about how Clearinghouse does not support patients with lower-end insurance packages.

What do you think about this review? Great Poor

A smart billing assistant.

Read full review >
Hassan
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.10.2019 Company Size: Industry: Hospital & Health Care

PROS: We’ve been using Kareo for years--mainly for billing patients--and it has yet to let us down. It’s easy to use, easy to learn, and best of all it leaves no service uncharged. The program is backed by a competent team of customer service reps as well. They always respond positively to our requests and have consistently upgraded the program for its users.

CONS: Kareo does not mirror the way our data is templated--causing confusion to our specialists at times. There are cases where some vital information goes missing from our doctors’ data too. And lastly, there isn’t much info on the payment processing of our patients’ insurance agencies. It would be nice to know if the bills had been received/processed and get push notifications accordingly.

What do you think about this review? Great Poor

A solution that my clients absolutely love

Read full review >
Vickie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: Industry: Others

PROS: We’ve been able to set-up so many accounts through Kareo. So far, what I absolutely love about it is the support staff that is working for this solution. They’ve been really receptive--making sure that they respond to our questions and issues in a timely manner. It really shows how much they value their users, a rare trait in today’s money-making IT world.

CONS: I just have a few suggestions that might contribute to the improvement of this product. 1) I think it would be better if some specific features are available to the majority of the users, and not just limited to the admin. One such feature is the access to the reports. Sometimes, it gets a little tiring to have to forward these reports to the staff, and then have them forward it to the asking party. The steps can be trimmed down if access to the reports can be granted to them. It’ll be a win-win for all parties because I won’t have to be bothered and the asking party gets their documents in a more timely manner. 2) It would be nice if the program could have a set template for DX codes in particular. 3) A summary of all of the services rendered and the amount for each would be nice. It’s tiresome having to print billing for each of the services.

What do you think about this review? Great Poor

A great marketing platform!

Read full review >
Lillian
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.09.2019 Company Size: Industry: Medical Practice

PROS: I’ve been able to build a more solid online presence through Kareo and its collaboration with Yext. This is because Kareo has made it easy for me to solicit reviews from my clients. They have been especially receptive to these requests because it’s now easy for them to leave a comment or a remark online through these platforms. I have nothing to worry about because I know that I have done my best to provide good service to my clients--as such, I have garnered praises and positive reviews for the online community to see. And by way of reviews as my main tool for marketing, I’ve been driving more patients to my clinic now.

CONS: Just a minor issue: the messaging feature can be quite problematic. For one, you cannot easily click on it to view a message that has been sent to you. Instead, you have to open a different screen just to read what it is about.

What do you think about this review? Great Poor

All-encompassing and truly useful.

Read full review >
Zora
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: Industry: Hospital & Health Care

PROS: We can do a lot of things through Kareo, owing to its cloud-based nature. In fact, we’ve been thoroughly enjoying its benefits.

CONS: We’ve had some difficulty trying to reach their support staff for some assistance. To be honest, they kind of just left us for ourselves after setting us up with this program. It would have been nice to get more support when creating personalized forms. Also, as far as I can tell, you can’t set keyboard shortcuts too.

What do you think about this review? Great Poor

Simple and efficient!

Read full review >
Eleonore
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2019 Company Size: Industry: Hospital & Health Care

PROS: I think that Kareo is perfect for a small-time clinic like ours. What’s great about it is that it’s really simple, plus it can be used even when we are on the field.

CONS: Probably the only downside to using Kareo is that it doesn’t give much room for customizing templates. There are, however, pre-set ones available and we’ve made do with these.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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