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MaintainX Review

MaintainX
Our score: 8.6 User satisfaction: 97%

What is MaintainX?

MaintainX is a free cloud-based computerized maintenance management system (CMMS) designed to streamline maintenance and operations for a diverse range of industries, including manufacturing, facility management, food and beverage, hospitality, education, clubs and associations, and property management.

At its core, MaintainX simplifies work order management, allowing teams to create, assign, and track tasks with ease. This includes setting priorities, scheduling, and receiving real-time updates on task progress.

Moreover, MaintainX helps teams monitor and manage their assets, such as equipment, vehicles, and even buildings. It offers insights into asset performance and assists in identifying assets at risk of failure while tracking location, condition, and maintenance history. Furthermore, the platform allows teams to schedule preventive maintenance tasks based on manufacturer recommendations or historical maintenance data, effectively thwarting potential asset failures and extending the lifespan of critical equipment.

MaintainX likewise simplifies parts inventory management, offering meticulous tracking of part location, quantity, and cost. This, in turn, provides vital insights into parts usage and identifies components at risk of depletion. Moreover, the platform fosters effective communication and information sharing among team members through its collaborative tools, making it an indispensable asset for streamlined maintenance and operations.

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Overview of MaintainX Benefits

Using MaintainX offers several advantages, such as the following:

  • Streamlined work order creation and management. MaintainX simplifies work order creation by offering pre-filled templates, making it easy for users to generate work orders with minimal training. The software also automates the creation of work orders from incoming maintenance requests, reducing equipment downtime, and providing real-time issue notifications to prevent asset neglect.
  • AI-powered anomaly detection. The software proactively identifies issues in types of equipment through automated recognition of anomalies in work order inputs.
  • Preventive maintenance. MaintainX allows you to schedule preventive maintenance tasks at various intervals, view upcoming and completed tasks through overviews, and automatically generate new work orders for failed tasks. This function also comes with a comprehensive reporting system that provides insights into key performance indicators, including MTBF, facilitating predictive maintenance to minimize downtime.
  • Meter-based maintenance. MaintainX’s meter-based maintenance helps monitor asset performance and history with precision. By tracking assets over time through meters and readings, such as PSI and mileage, businesses gain immediate access to a comprehensive asset history via barcodes and QR codes, ensuring seamless asset tracking and informed decision-making.
  • Parts inventory management. MaintainX helps teams manage their parts inventory. Teams can track the location, quantity, and cost of their parts. MaintainX also provides insights into parts usage and helps teams identify parts that are at risk of running out.
  • Efficient time and cost-tracking. MaintainX’s robust time and cost tracking function enables teams to monitor the duration and expenses associated with work orders, assets, and tasks, fostering efficient maintenance and operations.
  • Trouble-free compliance management. MaintainX ensures seamless compliance management through robust regulatory tracking and streamlined inspection scheduling for facilities. This comprehensive approach not only reduces maintenance costs but also guarantees unified and up-to-date inspection protocols across your organization. With immediate access to thorough inspection records, businesses and organizations can effortlessly maintain regulatory compliance and stay inspection-ready at all times.
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Overview of MaintainX Features

Below are the core features of MaintainX:
  • Work Orders and Procedures
  • Work Requests
  • Preventive Maintenance
  • Asset Management
  • Parts Inventory Management
  • Reporting and Analytics
  • Data and Integrations
  • Security, Administration, and Control
  • 24/5 Live Chat Support
  • Dedicated Account Manager

MaintainX Position In Our Categories

Knowing that businesses have distinct business-related wants, it is reasonable that they avoid seeking a one-size-fits-all, ”best” software system. Needless to say, it would be hard to pinpoint such an app even among well-known software solutions. The clever step to do can be to take note of the numerous significant aspects that necessitate careful thought including essential features, plans, skill capability of staff members, business size, etc. The second step is, you should do the product research to a full extent. Have a look at some MaintainX reviews and look into each of the software systems in your list more closely. Such well-rounded product investigation guarantee you weed out mismatched software solutions and choose the one that has all the function your company requires.

Position of MaintainX in our main categories:

Each organization has different wants and requires an application that can be customized for their size, kind of employees and buyers, and the specific industry they are in. For these reasons, no system can provide perfect features off-the-shelf. When you search a software app, first be sure what you need it for. Read some MaintainX Maintenance Management Software - CMMS reviews and ask yourself do you desire basic features or do you need sophisticated tools? Are there any industry-specific features that you are looking for? Obtain the answers to these questions to aid your search. There are multiple elements that you need to reflect on and these include your finances, particular business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the system that offers all that you require to enhance your firm competence and productivity.

How Much Does MaintainX Cost?

MaintainX Pricing Plans:

Free Trial

Free

$0

Essential

$21

Premium

$59

Enterprise

By quote

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What are MaintainX pricing details?

MaintainX Pricing Plans:

Free Trial

Free

$0

Essential

$21

Premium

$59

Enterprise

By quote

MaintainX offers both free and premium plans with an option to pay monthly or annually.

Basic – Free

  • Unlimited work orders
  • Unlimited requester users
  • Real-time messaging
  • 2 active repeating Work Orders
  • 2 Work Orders with attached Procedures
  • 1-month access to Advanced Analytics

Essential – $21 per user/month ($16 per user/month if paid annually)

  • Unlimited Work Orders with attached images
  • Unlimited repeating Work Orders
  • 3 Work Orders with attached Procedures
  • 3-month access to Advanced Analytics

Premium – $59 per user/month ($49 per user/month if paid annually)

  • Everything in Essential
  • Unlimited Work Orders with attached Procedures
  • Unlimited access to Advanced Analytics
  • Meter-based maintenance
  • Parts inventory management
  • Purchase order management
  • Time and cost tracking
  • Open REST API access

Enterprise – Custom

  • Everything in Premium
  • Escalation protocols
  • Custom permissions
  • IoT sensor integrations
  • Advanced control and security, including SSO
  • Multi-site management tools and reporting
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 129
Negative Social Media Mentions 3

We realize that when you decide to buy a Maintenance Management Software - CMMS it’s crucial not only to see how experts evaluate it in their reviews, but also to discover whether the real people and enterprises that purchased this software are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and MaintainX reviews across a broad range of social media sites. The information is then displayed in a simple to understand way showing how many customers had positive and negative experience with MaintainX. With that information at hand you should be ready to make an informed purchasing decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based
  • Windows
  • Mac

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Spanish
  • French
  • German

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for MaintainX?

MaintainX integrates a wide range of tools, such as ERP, data, accounting, fleet, and more:

  • MachineMetrics
  • Zapier
  • SAP
  • Microsoft Dynamics 365
  • Infor
  • Oracle
  • Slack
  • Google Forms
  • Google Sheets
  • Titan GPS
  • Samsara
  • Xero
  • Veem
  • FreshBooks
  • QuickBooks
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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