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Maintenance Assistant Review

Maintenance Assistant
Our score: 8.0 User satisfaction: 99%

What is Maintenance Assistant?

Maintenance Assistant is an affordable and flexible solution for organizing, tracking, and scheduling maintenance activities in an efficient way. It aims to replace the more expensive and complicated CMMS solutions offered by competitors through its advanced features at an affordable price.

It’s cloud-based, easy-to-use, and also mobile-enabled. Setting it up requires just minutes instead of weeks, so that you can organize all your maintenance activities in very little time. Suitable for any business size, the software can be operated by the staff with very little to no training. It’s designed keeping user-friendliness and flexibility in mind, and it simplifies the otherwise tiresome process of maintenance management. It works particularly well for work order management, maintenance management and asset management.

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Overview of Maintenance Assistant Benefits

Being a cloud-based solution, MA can be accessed securely from virtually any location, eliminating upfront costs involved in setting up a local system. It makes managing work orders simpler through its easy-to-use and effective interface, while the drag-and-drop feature allows easy asset management. Files can easily be dragged in to the CMMS, which also allows importing existing maintenance records from an Excel or CSV file.

The software enables users to customize reporting as well as leverage more than 150 existing reports. Key KPIs can also be checked at a glance using the dashboard, providing vital information for quick viewing. The In-app parts purchasing feature allows staff to source, purchase and manage all spares and parts using a single program.

A CMMS these days is incomplete without mobile access, and Maintenance Assistant is no exception. It is accessible from anywhere and offers complete access from any internet-enabled device. Bar codes and QR codes can be scanned using mobile devices to quickly pull up asset records, after which you can take picture of the damage and easily create a work order. Once the repair is done, just take a picture of the completed job, pin it to the work order and close the job on spot.

With over 120 built-in professional reports, the software puts powerful data at fingertips of the staff for more insightful and informed decision making. Reports can be scheduled and automatically emailed to managers, while the dashboard allows a quick glance at the overall performance. Users also have the option to create their own customizable reports using the custom report builder and 50+ editable templates.

MA can also be used to compare millions of spare parts via the massive equipment database that comes with the software. Missing part data can be auto-completed easily, while spares and equipment that you no longer require can be sold through the online MRO marketplace.

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Overview of Maintenance Assistant Features

  • Quick setup
  • Simplified work orders
  • Asset Management
  • Preventive management
  • In-app purchasing
  • Mobile Access
  • Fully customizable
  • Powerful work orders
  • Quick import of existing data
  • Scheduled maintenance
  • Unlimited guest requests
  • MRO Inventory purchasing
  • Multi-site management
  • Pre-built reports and Custom report builder
  • Purchasing module with user-defined workflows
  • Nested preventive management
  • Enterprise-grade security and controls
  • Built-in ERP integration adapters
  • Custom API integrations
  • Customized workflows
  • Rotating assets, spares and rebuilds
  • Compliance auto log

Maintenance Assistant Position In Our Categories

Because businesses have particular business wants, it is only prudent that they steer clear of getting an all-encompassing, ideal system. However, it would be futile to try to find such application even among well-known software solutions. The practical step to undertake would be to make a list of the various vital functions that necessitate analysis such as critical features, costing, skill ability of staff, organizational size, etc. The second step is, you should follow through the research systematically. Browse over these Maintenance Assistant evaluations and check out each of the software solutions in your shortlist in detail. Such detailed research ascertains you keep away from poorly fit applications and subscribe to the one which offers all the features your business requires.

Position of Maintenance Assistant in our main categories:

TOP 500

Maintenance Assistant is one of the top 500 Project Management Software products

There are well-liked and widely used solutions in each software group. But are they necessarily the best fit for your organization’s specific wants? A popular software solution may have thousands of users, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Maintenance Assistant Maintenance Management Software - CMMS reviews and think about the aspects that you desire in the software such as the price, main tools, available integrations etc. Then, select a few solutions that fit your wants. Check out the free trials of these products, read online opinions, get information from the vendor, and do your investigation meticulously. This exhaustive homework is sure to help you choose the most excellent software solution for your company’s unique wants.

How Much Does Maintenance Assistant Cost?

Maintenance Assistant Pricing Plans:

Free Trial

Starter

$19/user/month

Professional

$29/user/month

Enterprise

$59/user/month

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What are Maintenance Assistant pricing details?

Maintenance Assistant Pricing Plans:

Free Trial

Starter

$19/user/month

Professional

$29/user/month

Enterprise

$59/user/month

Maintenance Assistant is available in three SMB and enterprise pricing plans to choose from. Give the details a look, and decide which plan works the best for your needs:

Starter – $19/user/month

  • Work orders
  • Asset management
  • Preventive maintenance
  • Mobile application
  • Unlimited guest requests

Professional – $29/user/month

  • All Starter Plan features
  • Multi-site management
  • Custom report builder
  • Purchasing and RFQs
  • Nested preventive maintenance

Enterprise – $59/user/month

  • All Professional plan features
  • ERP integrations
  • Custom API integrations
  • Customize workflows
  • Rotating assets and spares

User Satisfaction

Positive Social Media Mentions 205
Negative Social Media Mentions 3

We know that when you make a decision to get a Maintenance Management Software - CMMS it’s crucial not only to see how experts score it in their reviews, but also to find out whether the real clients and companies that bought these solutions are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Maintenance Assistant reviews across a vast array of social media sites. The data is then displayed in a simple to understand way indicating how many people had positive and negative experience with Maintenance Assistant. With that information at your disposal you should be prepared to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Maintenance Assistant?

Currently, Maintenance Assistant offers a flawless integration with NetSuite ERP. Its open API, nevertheless, allows you to integrate it with literally every system or business app.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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