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Maintenance Assistant Review

Maintenance Assistant
Our score: 8.0 User satisfaction: 99%

What is Maintenance Assistant?

Maintenance Assistant is an affordable and flexible solution for organizing, tracking, and scheduling maintenance activities in an efficient way. It aims to replace the more expensive and complicated CMMS solutions offered by competitors through its advanced features at an affordable price.

It’s cloud-based, easy-to-use, and also mobile-enabled. Setting it up requires just minutes instead of weeks, so that you can organize all your maintenance activities in very little time. Suitable for any business size, the software can be operated by the staff with very little to no training. It’s designed keeping user-friendliness and flexibility in mind, and it simplifies the otherwise tiresome process of maintenance management. It works particularly well for work order management, maintenance management and asset management.

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Overview of Maintenance Assistant Benefits

Being a cloud-based solution, MA can be accessed securely from virtually any location, eliminating upfront costs involved in setting up a local system. It makes managing work orders simpler through its easy-to-use and effective interface, while the drag-and-drop feature allows easy asset management. Files can easily be dragged in to the CMMS, which also allows importing existing maintenance records from an Excel or CSV file.

The software enables users to customize reporting as well as leverage more than 150 existing reports. Key KPIs can also be checked at a glance using the dashboard, providing vital information for quick viewing. The In-app parts purchasing feature allows staff to source, purchase and manage all spares and parts using a single program.

A CMMS these days is incomplete without mobile access, and Maintenance Assistant is no exception. It is accessible from anywhere and offers complete access from any internet-enabled device. Bar codes and QR codes can be scanned using mobile devices to quickly pull up asset records, after which you can take picture of the damage and easily create a work order. Once the repair is done, just take a picture of the completed job, pin it to the work order and close the job on spot.

With over 120 built-in professional reports, the software puts powerful data at fingertips of the staff for more insightful and informed decision making. Reports can be scheduled and automatically emailed to managers, while the dashboard allows a quick glance at the overall performance. Users also have the option to create their own customizable reports using the custom report builder and 50+ editable templates.

MA can also be used to compare millions of spare parts via the massive equipment database that comes with the software. Missing part data can be auto-completed easily, while spares and equipment that you no longer require can be sold through the online MRO marketplace.

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Overview of Maintenance Assistant Features

  • Quick setup
  • Simplified work orders
  • Asset Management
  • Preventive management
  • In-app purchasing
  • Mobile Access
  • Fully customizable
  • Powerful work orders
  • Quick import of existing data
  • Scheduled maintenance
  • Unlimited guest requests
  • MRO Inventory purchasing
  • Multi-site management
  • Pre-built reports and Custom report builder
  • Purchasing module with user-defined workflows
  • Nested preventive management
  • Enterprise-grade security and controls
  • Built-in ERP integration adapters
  • Custom API integrations
  • Customized workflows
  • Rotating assets, spares and rebuilds
  • Compliance auto log

Maintenance Assistant Position In Our Categories

Bearing in mind companies have unique business demands, it is only practical that they abstain from paying for an all-encompassing, “perfect” software system. Be that as it may, it is troublesome to find such a software product even among well-known software products. The efficient step to do should be to note down the different chief functions that need examination including crucial features, price terms, skill levels of staff members, company size, etc. After which, you should do the product research systematically. Read these Maintenance Assistant evaluations and explore each of the software programs in your shortlist more closely. Such well-rounded research ensure you stay away from unfit software solutions and select the one that has all the function your company requires to achieve growth.

Position of Maintenance Assistant in our main categories:

TOP 500

Maintenance Assistant is one of the top 500 Project Management Software products

It is essential to keep in mind that virtually no software in the Maintenance Management Software - CMMS category is going to be a perfect solution able to fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few Maintenance Assistant Maintenance Management Software - CMMS reviews first as some services may perform well only in a very narrow set of applications or be prepared with a really specific industry in mind. Others can function with an intention of being simple and intuitive and consequently lack complicated functionalities desired by more experienced users. There are also services that cater to a wide group of customers and give you a powerful feature base, however this in most cases comes at a higher price of such a service. Ensure you're aware of your requirements so that you purchase a service that offers exactly the features you look for.

How Much Does Maintenance Assistant Cost?

Maintenance Assistant Pricing Plans:

Free Trial

Starter

$19/user/month

Professional

$29/user/month

Enterprise

$59/user/month

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What are Maintenance Assistant pricing details?

Maintenance Assistant Pricing Plans:

Free Trial

Starter

$19/user/month

Professional

$29/user/month

Enterprise

$59/user/month

Maintenance Assistant is available in three SMB and enterprise pricing plans to choose from. Give the details a look, and decide which plan works the best for your needs:

Starter – $19/user/month

  • Work orders
  • Asset management
  • Preventive maintenance
  • Mobile application
  • Unlimited guest requests

Professional – $29/user/month

  • All Starter Plan features
  • Multi-site management
  • Custom report builder
  • Purchasing and RFQs
  • Nested preventive maintenance

Enterprise – $59/user/month

  • All Professional plan features
  • ERP integrations
  • Custom API integrations
  • Customize workflows
  • Rotating assets and spares

User Satisfaction

Positive Social Media Mentions 205
Negative Social Media Mentions 3

We realize that when you make a decision to get a Maintenance Management Software - CMMS it’s important not only to learn how experts evaluate it in their reviews, but also to check if the real clients and businesses that use these solutions are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Maintenance Assistant reviews across a vast array of social media sites. The information is then presented in a simple to digest format revealing how many clients had positive and negative experience with Maintenance Assistant. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Maintenance Assistant?

Currently, Maintenance Assistant offers a flawless integration with NetSuite ERP. Its open API, nevertheless, allows you to integrate it with literally every system or business app.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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