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Maintenance Assistant Review

Maintenance Assistant
Our score: 8.0 User satisfaction: 99%

What is Maintenance Assistant?

Maintenance Assistant is an affordable and flexible solution for organizing, tracking, and scheduling maintenance activities in an efficient way. It aims to replace the more expensive and complicated CMMS solutions offered by competitors through its advanced features at an affordable price.

It’s cloud-based, easy-to-use, and also mobile-enabled. Setting it up requires just minutes instead of weeks, so that you can organize all your maintenance activities in very little time. Suitable for any business size, the software can be operated by the staff with very little to no training. It’s designed keeping user-friendliness and flexibility in mind, and it simplifies the otherwise tiresome process of maintenance management. It works particularly well for work order management, maintenance management and asset management.

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Overview of Maintenance Assistant Benefits

Being a cloud-based solution, MA can be accessed securely from virtually any location, eliminating upfront costs involved in setting up a local system. It makes managing work orders simpler through its easy-to-use and effective interface, while the drag-and-drop feature allows easy asset management. Files can easily be dragged in to the CMMS, which also allows importing existing maintenance records from an Excel or CSV file.

The software enables users to customize reporting as well as leverage more than 150 existing reports. Key KPIs can also be checked at a glance using the dashboard, providing vital information for quick viewing. The In-app parts purchasing feature allows staff to source, purchase and manage all spares and parts using a single program.

A CMMS these days is incomplete without mobile access, and Maintenance Assistant is no exception. It is accessible from anywhere and offers complete access from any internet-enabled device. Bar codes and QR codes can be scanned using mobile devices to quickly pull up asset records, after which you can take picture of the damage and easily create a work order. Once the repair is done, just take a picture of the completed job, pin it to the work order and close the job on spot.

With over 120 built-in professional reports, the software puts powerful data at fingertips of the staff for more insightful and informed decision making. Reports can be scheduled and automatically emailed to managers, while the dashboard allows a quick glance at the overall performance. Users also have the option to create their own customizable reports using the custom report builder and 50+ editable templates.

MA can also be used to compare millions of spare parts via the massive equipment database that comes with the software. Missing part data can be auto-completed easily, while spares and equipment that you no longer require can be sold through the online MRO marketplace.

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Overview of Maintenance Assistant Features

  • Quick setup
  • Simplified work orders
  • Asset Management
  • Preventive management
  • In-app purchasing
  • Mobile Access
  • Fully customizable
  • Powerful work orders
  • Quick import of existing data
  • Scheduled maintenance
  • Unlimited guest requests
  • MRO Inventory purchasing
  • Multi-site management
  • Pre-built reports and Custom report builder
  • Purchasing module with user-defined workflows
  • Nested preventive management
  • Enterprise-grade security and controls
  • Built-in ERP integration adapters
  • Custom API integrations
  • Customized workflows
  • Rotating assets, spares and rebuilds
  • Compliance auto log

Maintenance Assistant Position In Our Categories

Because companies have distinctive business-related requirements, it is only logical that they avoid adopting a one-size-fits-all, “perfect” system. Needless to say, it would be difficult to come across such application even among sought-after software systems. The rational thing to undertake should be to spell out the various critical factors which necessitate inspection like key features, plans, technical skill levels of staff members, company size, etc. Then, you must follow through your research to a full extent. Browse through some of these Maintenance Assistant evaluations and check out each of the solutions in your shortlist in detail. Such comprehensive research guarantees you stay away from poorly fit software solutions and buy the one that includes all the benefits your company requires.

Position of Maintenance Assistant in our main categories:

TOP 500

Maintenance Assistant is one of the top 500 Project Management Software products

Every company has its own characteristics, and can require a special Maintenance Management Software - CMMS solution that will be designed for their company size, type of customers and staff and even specific industry they cater to. You should not count on finding a perfect software that will work for every company regardless of their background is. It may be a good idea to read a few Maintenance Assistant Maintenance Management Software - CMMS reviews first and even then you should remember what the software is supposed to do for your company and your staff. Do you require a simple and intuitive app with only elementary functions? Will you actually use the advanced tools needed by pros and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable service that will match your budget.

How Much Does Maintenance Assistant Cost?

Maintenance Assistant Pricing Plans:

Free Trial

Starter

$19/user/month

Professional

$29/user/month

Enterprise

$59/user/month

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What are Maintenance Assistant pricing details?

Maintenance Assistant Pricing Plans:

Free Trial

Starter

$19/user/month

Professional

$29/user/month

Enterprise

$59/user/month

Maintenance Assistant is available in three SMB and enterprise pricing plans to choose from. Give the details a look, and decide which plan works the best for your needs:

Starter – $19/user/month

  • Work orders
  • Asset management
  • Preventive maintenance
  • Mobile application
  • Unlimited guest requests

Professional – $29/user/month

  • All Starter Plan features
  • Multi-site management
  • Custom report builder
  • Purchasing and RFQs
  • Nested preventive maintenance

Enterprise – $59/user/month

  • All Professional plan features
  • ERP integrations
  • Custom API integrations
  • Customize workflows
  • Rotating assets and spares

User Satisfaction

Positive Social Media Mentions 205
Negative Social Media Mentions 3

We know that when you decide to purchase a Maintenance Management Software - CMMS it’s important not only to learn how professionals score it in their reviews, but also to discover whether the actual clients and enterprises that bought it are genuinely happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Maintenance Assistant reviews across a broad range of social media sites. The data is then featured in a simple to digest way indicating how many people had positive and negative experience with Maintenance Assistant. With that information at your disposal you will be prepared to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Maintenance Assistant?

Currently, Maintenance Assistant offers a flawless integration with NetSuite ERP. Its open API, nevertheless, allows you to integrate it with literally every system or business app.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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