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MerusCase Review

MerusCase
Our score: 8.3 User satisfaction: 100%

What is MerusCase?

MerusCase is a cloud-based legal practice management system that offers advanced technology to businesses of different sizes and sectors. The platform is loaded with tools that help streamline document automation, billing, scheduling, time-tracking, email management and case management.

Users can access all the information from anywhere and any device using a single hub, which ultimately results in improved productivity and operations management. The system works well for businesses who want to cut costs, save time and focus more on clients instead of worrying about routine tasks. The system contains virtually all the features organizations require for efficient document automation and management, time and billing tracking, team collaboration, training and secure data storage. The flat pricing model takes confusion out of the equation while still being adaptable.

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Overview of MerusCase Benefits

Here are some of the benefits commonly associated to using MerusCase:

Document Automation and Management

Streamlined case files allow users to effortlessly navigate and find the information they are looking for by intrinsically liking and tagging associated contacts, assignments, cases and other documents by type. The comprehensive reports provide a bird’s eye view of case load and status and make it easier to keep track of cases. The system also allows auto-population of entire documents and merging case info in just a few clicks, while client information can easily be exported in PDF or Word document. Batch scanning thousands of papers help organizations stay organized as system’s internal processes organize the documents that can easily be linked with case files. The prediction algorithms provide relevant results as a user types using different filters as well as Global Search that searches content of each document and highlights the ones that fit the criteria.

Billing and Time Tracking

The system eliminates the need of an external accounting system and offers an advanced accounting system that allows invoicing billable time, handle balance-forwards, tracking payments, overpayments and unreconciled payments. More than 35 built-in reports provide insightful and actionable data about organization’s performance, most valuable clients and more, which helps in better decision making.

Data Storage and Security

MerusCase ensures that an organization never loses anything by securely backing up the data using end-to-end SSL-encryption. The system exceeds HIPAA compliance standards and helps prevent data theft and fraud. Unlimited cloud storage means businesses can store as much information as they like without ever worrying about storage space. Being a cloud-based platform, the data is always accessible from mobile device.

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Overview of MerusCase Features

  • Document automation and management
  • Streamlined case files
  • Template and form auto-population
  • Batch scanning
  • Predictive searching
  • Bookkeeping system
  • Invoicing
  • Time tracking
  • E-Billing
  • Reports and analytics
  • Teamwork and collaboration
  • Tiered calendars
  • Integrated emaik
  • Transparent tasking
  • Internal reporting
  • Support and training
  • Data migration
  • Automatic backups and updates
  • Unlimited cloud storage
  • HIPAA compliance
  • SSL encryption (end-to-end)

MerusCase Position In Our Categories

Since companies have distinctive business-related needs, it is practical that they avoid paying for an all-in-one, “perfect” software product. Be that as it may, it would be difficult to chance on such application even among popular software systems. The correct thing to undertake can be to narrow down the several important factors which need scrutiny like key features, packages, technical skill ability of staff members, company size, etc. Then, you should double down on your product research exhaustively. Have a look at some MerusCase reviews and look into each of the software options in your list more closely. Such all-encompassing research ascertain you avoid ill-fitting apps and choose the system that provides all the function your company requires.

Position of MerusCase in our main categories:

TOP 20

MerusCase is one of the top 20 Law Practice Management Software products

If you are considering MerusCase it could also be sensible to check out other subcategories of Law Practice Management Software collected in our database of SaaS software reviews.

Since each organization has specific business needs, it is prudent for them to desist from seeking a one-size-fits-all perfect software system. Needless to say, it would be pointless to try to find such a platform even among widely used software solutions. The clever thing to do would be to list the various essential factors that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some MerusCase Law Practice Management Software reviews and check out each of the other apps in your shortlist in detail. Such exhaustive homework can make sure you weed out ill-fitting systems and select the system that offers all the elements you require for business success.

How Much Does MerusCase Cost?

MerusCase Pricing Plans:

Free Trial

MerusCase

$49/user/month (billed annually)

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What are MerusCase pricing details?

MerusCase Pricing Plans:

Free Trial

MerusCase

$49/user/month (billed annually)

MerusCase offers a single enterprise pricing plan at $49/user/month billed annually. Contact the company for more details or product information.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you decide to buy a Law Practice Management Software it’s important not only to learn how experts evaluate it in their reviews, but also to discover if the real people and businesses that purchased it are indeed happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and MerusCase reviews across a broad range of social media sites. The data is then featured in a simple to digest way revealing how many customers had positive and negative experience with MerusCase. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for MerusCase?

MerusCase integrates with the following business systems and applications:

  • Google Drive
  • Gmail
  • Microsoft Office 365
  • Microsoft Word

MerusCase User Reviews

MerusCase average rating:

Average score
4.3/5 (4 user reviews)
4/5

Overall impression

5/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

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The most favorable review

Ismael

PROS: I used MerusCase at my first legal job and the best thing about it for me is its user-friendliness. It was easy to get an overview of the case, create/edit tasks, assign tasks, create templates, and search for documents.

CONS: We had problems but they were internet-related. The product itself is great. It does what it is supposed to do.

Reviewed 4 years ago

Read full review >

The least favorable review

Enos

PROS: What I like about using this platform is the easy access to all information I need, whether it's legal documents, email, or case files. Everything is in one place.

CONS: It is not compatible with some of the systems I use.

Reviewed 5 years ago

Read full review >

More reviews from 4 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Very easy to use

Read full review >
Ismael
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2021 Company Size: 11-50 Employees Industry: Legal Services

PROS: I used MerusCase at my first legal job and the best thing about it for me is its user-friendliness. It was easy to get an overview of the case, create/edit tasks, assign tasks, create templates, and search for documents.

CONS: We had problems but they were internet-related. The product itself is great. It does what it is supposed to do.

What do you think about this review?

Great Poor

Makes case management a breeze!

Read full review >
Carter
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.06.2021 Company Size: 11-50 Employees Industry: Law Practice

PROS: I specifically like the ability to put time stamps on entries as well as the platform's calendaring system.

CONS: On rare occasions, the system slows down.

What do you think about this review?

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Show More User Reviews (4)

Merus experience

Read full review >
Enos
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2020 Company Size: 11-50 Employees Industry: Legal Services

PROS: What I like about using this platform is the easy access to all information I need, whether it's legal documents, email, or case files. Everything is in one place.

CONS: It is not compatible with some of the systems I use.

What do you think about this review?

Great Poor

Happy Lawyers

Read full review >
Lazaro
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2020 Company Size: 11-50 Employees Industry: Law Practice

PROS: Our company switched from TruFile to MerusCase 9 months ago. We had a seamless experience switching to this software, thanks to MerusCase's incredible, competent, and relaxed representative who taught our team how to use the platform. Now, our Lawyers and Caseworkers are loving it. There are plenty of incredible functionalities. I specifically like the filters and the ability to set shortcuts up to get a preview of the number of open cases, the number of tasks, pending cases, and even someone's productivity.

CONS: The platform offers a slew of reports, but still lacks some of the report types that we need. Aside from that, it cannot be integrated with other systems such as our website so we still need to manually upload information from our new client forms into the database. But I've heard that the developer is already working on the aforementioned features.

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MerusCase Comparisons

MerusCase user reviews

Very easy to use

Read full review >
Ismael
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2021 Company Size: 11-50 Employees Industry: Legal Services

Makes case management a breeze!

Read full review >
Carter
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.06.2021 Company Size: 11-50 Employees Industry: Law Practice

Merus experience

Read full review >
Enos
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2020 Company Size: 11-50 Employees Industry: Legal Services

Happy Lawyers

Read full review >
Lazaro
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2020 Company Size: 11-50 Employees Industry: Law Practice
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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