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NexTraq Review

NexTraq
Our score: 9.4 User satisfaction: 97%

What is NexTraq?

NexTraq is a GPS fleet management solution that can be used by companies with fleets ranging from 2 to more than 2,000 vehicles. Since its inception, NexTraq has been a leading innovator in the telematics space with its popular platform and mobile app. Within a span of 15 years, it has won the trust of more than 7,500 customers worldwide. The company has been expanding rapidly over the last few years. Businesses of all sizes are subscribed to this app.

Headquartered in Atlanta, GA, NexTraq is a Michelin group company.  The company’s stated goal is to provide an easy-to-use, comprehensive, and reliable solution in the GPS vehicle and fleet tracking industry.

NextTraq is leader in the telematics industry with more than 7,500 customers and 15 years of industry experience. 95% of its customers are willing to refer the solution to their contacts. The company’s US-based operations include extended customer service, in-house software development, sales, training and support, and a nationwide installer network.

NexTraq is used by top companies such as Pittsburgh Glass Works, Critical Power Solutions Inc., Landscape Concepts Management, and Acres Group.

Overview of NexTraq Benefits

Reporting Feature

NextTraq’s reports include easy-to-read charts and graphs, and the information offered in the reports is comprehensive and easy to understand. Plus, you can customize the reports to ensure you get only required information.

NexTraq’s map is highly interactive and allows you to view even the weather around your vehicles so that you can keep your drivers secure if there’s a storm. Plus, you can inform your clients if a service or delivery will be late due to bad weather. Another benefit is you can set up geofences by zip code in the map and you will get an alert if a driver enters the geofenced area.

A highlight of this fleet tracking solution is it keeps your vehicles’ history forever unlike most other services that only keep the history for a month to 90 days. You can use this lifetime history to monitor trends in drivers’ behaviors and train them to improve their performance.

Tracking Feature

NexTraq’s GPS vehicle tracking service can track the routes your drivers take and the stops they make, and you can view routes and stops in detail. You can also track safety data such as harsh acceleration, harsh braking, and speeding.

Users can set up the service to get maintenance information such as when a tire rotation or oil change is due. This can help you save money on vehicle repairs as you can proactively take care of your vehicles.

Contract and Installation

The hardware offered NexTraq does not need professional installation, which can save you time and money. The hardware is hidden from drivers, so you don’t need to worry about drivers tampering with your devices. There is a startup fee per unit that you need to pay. If you decide to cancel service early, you need to pay a cancellation fee.

Help and Support

You can contact customer support via phone, live chat, or email. Plus, there is a FAQs page on their website that provides answers to common queries.

Overview of NexTraq Features

  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Routing
  • Vehicle Tracking
  • Work Order Management

NexTraq Position In Our Categories

Keeping in mind companies have specific business-related demands, it is practical they abstain from getting an all-encompassing, ideal business application. Regardless, it is almost impossible to discover such an app even among well-known software systems.
The best step to undertake would be to make a list of the numerous critical functions that entail analysis like crucial features, budget, technical skill aptitude of staff, organizational size, etc. Then, you should perform the product research fully. Browse through these NexTraq analyses and look into each of the solutions in your shortlist more closely. Such detailed product investigation makes sure you avoid ill-fitting software solutions and choose the one that meets all the benefits you require business requires to realize efficiency.

Position of NexTraq in our main categories:

TOP 1

NexTraq is top 1 Fleet Management Software product

If you are interested in NexTraq it could also be a good idea to check out other subcategories of Fleet Management Software gathered in our base of SaaS software reviews.

Since each organization has particular business needs, it is advisable for them to desist from searching for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a platform even among popular software applications. The clever thing to do would be to jot down the various important factors that need consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some NexTraq Fleet Management Software reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive groundwork can make sure you weed out ill-fitting systems and choose the solution that provides all the elements you need for business success.

How Much Does NexTraq Cost?

NexTraq Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NexTraq’s enterprise pricing information is available by quote only. Contact NexTraq for detailed pricing information and a custom quote for your company’s needs.

User Satisfaction

Positive Social Media Mentions 37
Negative Social Media Mentions 1

We realize that when you make a decision to buy Fleet Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NexTraq reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NexTraq. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are NexTraq pricing details?

NexTraq Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NexTraq’s enterprise pricing information is available by quote only. Contact NexTraq for detailed pricing information and a custom quote for your company’s needs.

What integrations are available for NexTraq?

Integration is simple with tools such as the NexTraq QuickBooks import wizard. In just one click, you can import your QuickBooks customer data into your NexTraq account.

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Reviewed By Louie Andre
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