Plivo Review
What is Plivo?
Plivo is a voice and messaging platform designed for app developers and businesses of all sizes. Described as a robust, reliable, and simple communications platform, Plivo enables businesses and enterprises add and deploy voice and SMS functionalities to their web and mobile apps. The platform has the capability to boost communication between businesses and their customers, offering voice and SMS functionalities at a low cost.
Plivo helps users deliver text messages to their customers quickly using SMS short codes, allowing them to promote their brand identity and improve sending of notifications for their marketing campaigns. The platform is also regarded as an innovative solution for businesses that want to build their call center with reduced infrastructure costs. Moreover, those who have existing call centers can use the web-based call functionalities of Plivo to increase their scalability.
Show MoreOverview of Plivo Benefits
The communications platform has robust SMS capabilities. Plivo offers a minimum base rate of 40 SMSes per second. Hence, users will be able to send text messages to their thousands of customers at high speed. It has an interesting SMS capability which allows users to send text messages using SMS short codes. SMS short codes are short numbers that are easy to read and remember, and they are the numbers that customers will see on their mobile phones when users send out text messages.
Since SMS short codes are easy to remember, they are very effective in sending out text messages for marketing campaigns. Sending of text messages using SMS short codes is enhanced by Plivo’s bulk messaging functionality. Thus, users can reach out to their customers quickly; and the platform helps them increase their customer base. Users will be able to send out notifications and reminders to their customers for appointments, events, or application invites. Furthermore, users are able to receive free text messages from their customers.
Another very interesting capability of Plivo is found in its call functionalities. The platform enables users to make conference calls through a conference app. A conference app is an application that users can create and set up using Plivo’s Application API. Users will assign a number to this app, and this will allow them to call that number and connect them to a conference call. Any other users who want to join the conference call can call that number. This functionality is very useful in conducting audio conferences.
Plivo functions also as a call center solution. Users can integrate their existing call center software or phone system with Plivo. As a result, they will be able to make outbound calls and receive inbound calls using the platform. Call recordings, call logs, and even billing information will be saved on the platform. In addition, Plivo offers support to carriers: T-mobile, Sprint, Cricket, MetroPCS, and Verizon.
Show MoreOverview of Plivo Features
- SMS Short Codes
- Bulk Messaging
- Free Incoming SMS
- Two-Way SMS
- Unicode Characters
- Real Time SMS Notifications and Logs
- Delivery Reports
- Message Queueing
- Create Conference App
- Conference Calls
- Call Center Solution
- Call Tracking
- Call Recording
- Dynamic Caller ID
- Intelligent Call Control
- Two-Factor Authentication
- Voice Broadcasting Alerts
- Global Numbers Inventory
- Extensive Device Support
Plivo Position In Our Categories
Knowing that businesses have specific business wants, it is only wise that they avoid buying a one-size-fits-all, “perfect” software solution. Regardless, it is futile to come across such an app even among popular software systems. The rational thing to undertake can be to make a list of the various significant aspects which merit analysis such as crucial features, price plans, technical skill levels of staff members, business size, etc. Next, you must double down on the product research to a full extent. Browse through some Plivo analyses and scrutinize each of the solutions in your list more closely. Such well-rounded product investigation makes sure you stay away from poorly fit applications and buy the one which has all the function your company requires.
Position of Plivo in our main categories:
TOP
50
Plivo is one of the top 50 Communications Software products
TOP
100
Plivo is one of the 100 IT Management Software products
There are popular and widely used solutions in each software group. But are they essentially the best fit for your organization’s special needs? A trendy software product may have thousands of customers, but does it provide what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Plivo Communications Software reviews and consider the factors that you wish to have in the software such as the cost, main features, available integrations etc. Then, shortlist a few solutions that fit your wants. Try out the free trials of these products, read online opinions, get clarifications from the maker, and do your investigation meticulously. This in-depth groundwork is sure to aid you select the most excellent software platform for your company’s specific wants.
How Much Does Plivo Cost?
Plivo Pricing Plans:
Free Trial
Plivo Voice Regular Phones Outbound Calls
Starting At $0.0120/minute
Plivo Voice Regular Phones Inbound Calls
Starting At $0.0085/minute
Plivo Voice Regular Phones Buy Numbers
Starting At $ 0.8000/month
Plivo Voice Toll-Free Phones Outbound Calls
Starting At $0.0030/minute
Plivo Voice Toll-Free Phones Inbound Calls
Starting At $0.0210/minute
Plivo Voice Toll-Free Phones Buy Numbers
Starting At $1.0000/month
Plivo SMS Regular Outbound SMS
Starting At $ 0.0035/minute
Plivo SMS Regular Inbound SMS
Free
Plivo SMS Regular Buy Numbers
Starting At $ 0.8000/month
Plivo SMS Short Codes Outbound SMS
Starting At $0.0040/minute
Plivo SMS Short Codes Inbound SMS
Free
Plivo SMS Short Codes Quarterly Rental Fee Random
$3000/3 months
Plivo SMS Short Codes Quarterly Rental Fee Vanity
$4500/3 months
What are Plivo pricing details?
Plivo Pricing Plans:
Free Trial
Plivo Voice Regular Phones Outbound Calls
Starting At $0.0120/minute
Plivo Voice Regular Phones Inbound Calls
Starting At $0.0085/minute
Plivo Voice Regular Phones Buy Numbers
Starting At $ 0.8000/month
Plivo Voice Toll-Free Phones Outbound Calls
Starting At $0.0030/minute
Plivo Voice Toll-Free Phones Inbound Calls
Starting At $0.0210/minute
Plivo Voice Toll-Free Phones Buy Numbers
Starting At $1.0000/month
Plivo SMS Regular Outbound SMS
Starting At $ 0.0035/minute
Plivo SMS Regular Inbound SMS
Free
Plivo SMS Regular Buy Numbers
Starting At $ 0.8000/month
Plivo SMS Short Codes Outbound SMS
Starting At $0.0040/minute
Plivo SMS Short Codes Inbound SMS
Free
Plivo SMS Short Codes Quarterly Rental Fee Random
$3000/3 months
Plivo SMS Short Codes Quarterly Rental Fee Vanity
$4500/3 months
Plivo offers several enterprise pricing options for all sizes of businesses. It offers a pay-as-you-use pricing based on inbound and outbound calls made per minute and SMS sent per minute. Here are the details:
Plivo Voice
Regular Phones
- Outbound Calls – Make Calls Starting At $0.0120/minute
- Inbound Calls – Receive Calls Starting At $0.0085/minute
- Buy Numbers Starting At $ 0.8000/month
Toll-Free Phones
- Outbound Calls – Make Calls Starting At $0.0030/minute
- Inbound Calls – Receive Calls Starting At $0.0210/minute
- Buy Numbers Starting At $1.0000/month
Plivo SMS
Regular
- Outbound SMS – Send SMS Starting At $ 0.0035/minute
- Inbound SMS – Receive SMS At Free/SMS
- Buy Numbers Starting At $ 0.8000/month
Short Codes
- Outbound SMS – Send SMS Starting At $0.0040/minute
- Inbound SMS – Receive SMS At Free/SMS
- Quarterly Rental Fee:
- Random – $3000/3 months
- Vanity – $4500/3 months
User Satisfaction
Positive Social Media Mentions
70
Negative Social Media Mentions
3
We realize that when you make a decision to get a Communications Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to check if the real users and businesses that bought these solutions are indeed content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Plivo reviews across a vast array of social media sites. The data is then presented in a simple to digest form showing how many clients had positive and negative experience with Plivo. With that information at hand you will be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Dutch
- Polish
- Swedish
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Plivo?
Plivo supports integration with multiple SIP-based VoIP software and CRM solutions.
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