RemoteDesk Review
What is RemoteDesk?
RemoteDesk is a remote workforce management platform that provides an array of tools to monitor work-from-home employees. This is ideal for organizations that require emphasis on remote work-at-home security and compliance such as law firms and call centers.
The platform helps ensure that remote employees are doing their end of the bargain by keeping tabs on their productivity, active/idle time, work habits, etc. while providing added security using its AI technology. This gives employees a sense of accountability while being in a remote-friendly work environment.
Employers can lay down their work-from-home policies and configure the app to monitor the workers’ compliance with them. For instance, if devices such as smartphones and cameras are prohibited during work, RemoteDesk will scan for such items and notify you of their presence. It also continuously verify the identity of the remote agents to prevent impostor violation.
Show MoreOverview of RemoteDesk Benefits
Room Scan
The management can use the webcam or other remote cameras of their employees to continuously monitor them and their activities and environment during work hours. RemoteDesk continually verifies and secures the identity of the remote agents. It can detect when the agent is absent without notice, not the right person, or has companies. The software can also pick up other prohibited activities such as phone calls, eating/drinking, and smartphone usage.
Desktop Monitoring
RemoteDesk helps with agent onboarding with a simple 4-step process, consequently making a profile that allows you to monitor them. The remote worker’s screen is intermittently captured for monitoring purposes. The platform can also detect and prohibit or allow the use of multiple monitors. Moreover, employers can implement an offline AI monitor to keep track of the employees even if they’re not connected to the internet.
Stealth App Detection
Another significant benefit of RemoteDesk is its capability to detect unauthorized apps and scripts that are stealthily running in the background. These malicious applications may include malware, viruses, screen readers, key loggers, and spyware. As a result, it helps prevent data threats and breaches on both the company and workers’ sides.
Productivity Analysis
RemoteDesk has robust tools to ensure that remote agents’ productivity is in check. This includes productivity analysis report tool, keystroke monitoring, time tracking, and idle vs. active time.
Show MoreOverview of RemoteDesk Features
- Productivity Analysis
- Active vs. Idle Time Analysis
- Printed Document Tracking
- Live View
- History Playback
- App & URL Monitoring
- Keystroke Logger
- Identity Verification
- Stealth App Detection
- URL Tracking
- Time Tracking
- File Tracking
What Problems Will RemoteDesk Solve?
- 7-point system check when onboarding a remote agent.
- Detects real-time violations like imposter violation, data theft/copy attempts, phone detection flag, suspicious behavior, among others.
- Ensures multi-factor identity verification (facial and ID scan) upon entry.
- Detects malicious insider threats through desktop monitoring.
- Evaluates billable hours of an employee by tracking idle vs. active time.
Customer case studies:
1. Tiburon Cloud Partners – The annual fixed costs savings opportunity for law firms using Remotedesk was $15,100 per person in 2018 and is projected to rise to an astounding $23,890 annually per person (58% increase in fixed cost savings), in just four short years.
2. Bicoastal Legal – Using Remotedesk, Bicoastal Legal, a legal staffing company and client, has realized 15% lower costs and faster staffing times as a result of the benefits to contract attorneys. In addition, Bicoastal avoids the fixed costs of a physical review center by operating exclusively as a cloud-based review center.
Awards & Quality Certificates
RemoteDesk Position In Our Categories
Since businesses have distinct business needs, it is only practical that they steer clear of settling on a one-size-fits-all, ”best” business program. Still, it is hard to pinpoint such an app even among widely used software products. The correct step to do would be to make a list of the various chief functions which merit inspection such as key features, price plans, technical skill capability of the employees, organizational size, etc. Next, you should do the research comprehensively. Read these RemoteDesk review articles and check out each of the software systems in your list in detail. Such comprehensive product research ensure you avoid poorly fit software products and pay for the system which offers all the features your company requires.
Position of RemoteDesk in our main categories:
TOP
50
RemoteDesk is one of the top 50 Computer Monitoring Software products
TOP
50
RemoteDesk Employee Monitoring Software applications
It's essential to realize that almost no app in the Employee Monitoring Software category is an ideal solution that can match all the goals of different business types, sizes and industries. It may be a good idea to read a few RemoteDesk Employee Monitoring Software reviews first as specific services might perform well exclusively in a very small set of applications or be created with a really specific industry in mind. Others may function with an idea of being easy and intuitive and consequently lack complex functions welcomed by more experienced users. You can also come across software that focus on a wide group of users and give you a rich feature set, but that usually comes at a more significant cost of such a software. Ensure you're aware of your needs so that you purchase a solution that offers all the functionalities you look for.
How Much Does RemoteDesk Cost?
RemoteDesk Pricing Plans:
Free Trial
Quote-based
Contact vendor
What are RemoteDesk pricing details?
RemoteDesk Pricing Plans:
Free Trial
Quote-based
Contact vendor
RemoteDesk SMB and enterprise pricing details are available only upon request. Kindly contact the vendor for more information.
User Satisfaction
Positive Social Media Mentions
26
Negative Social Media Mentions
0
We are aware that when you decide to buy a Employee Monitoring Software it’s important not only to see how professionals evaluate it in their reviews, but also to find out if the actual users and businesses that bought this software are genuinely content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RemoteDesk reviews across a vast range of social media sites. The information is then presented in a simple to understand format showing how many clients had positive and negative experience with RemoteDesk. With that information available you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- German
- Spanish
- French
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for RemoteDesk?
No information available
RemoteDesk User Reviews
RemoteDesk average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Much better than other RMM platforms that I have used earlier. Reliable and transparent.
CONS: Nothing as such. The product is easy to use
The least favorable review
PROS: Much better than other RMM platforms that I have used earlier. Reliable and transparent.
CONS: Nothing as such. The product is easy to use
More reviews from 2 actual users:
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- Latest
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Perfect pricing, perfect product! Loved using it.
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: N/A
Industry: N/A
PROS: Remote monitoring tool With the data privacy. Work from home productivity can be tracked
CONS: No functionality was observed where it seems to be dull or low performing
Excellent Product
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: More than 100 Employees
Industry: Information Technology and Services
PROS: Much better than other RMM platforms that I have used earlier. Reliable and transparent.
CONS: Nothing as such. The product is easy to use
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RemoteDesk user reviews
Perfect pricing, perfect product! Loved using it.
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: N/A
Industry: N/A
Excellent Product
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: More than 100 Employees
Industry: Information Technology and Services
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