Ricochet Review
What is Ricochet?
Ricochet is an integrated marketing suite that combines core capabilities of a dialer, CRM, and marketing automation. It is composed of four modules that can function individually or in a combination with each other or as a whole, centralized platform: Cloud Phone System and Dialers, CRM and Lead Management, Inbound Call Tracking, and Marketing Automation.
Its Cloud Phone System and Dialer module provides businesses with the fastest commercial dialer in the market, enabling them to call more leads and connect with them faster than the competition. Ricochet CRM and Lead Management system is a user-friendly CRM module that simplifies the way users manage their leads, prospects, emails, and more.
Ricochet Inbound Call Tracking and IVR system allows users to route incoming calls to specialized sales teams or hunt groups and monitor these calls for quality control and discover more opportunities. Marketing Automation module by Ricochet automates marketing processes, accelerates tasks, and optimizes user campaigns for better and more productive results.
Show MoreOverview of Ricochet Benefits
Ricochet delivers you a comprehensive and modular lead management and marketing automation platform that can be tailored to suit your existing needs and scaled whenever your business needs and requirements change. With Ricochet, you have the tools you need to maximize lead opportunities, engage them at the most opportune time, and convert them into actual customers. You can make more calls to high-quality leads, provide better service, and give them an experience that is uniquely their own.
You can send your inbound leads to your well-equipped sales teams who have access to all the information they need to provide fast and knowledgeable responses to their queries. Whenever they get a call from a lead, they can easily see data that will allow your agents to engage them effectively and at the same time, seek more sales opportunities.
Ricochet helps you build unique and superior experiences for your customers, empowering them to do business with you again and again. The software provides you all the capabilities you need to communicate with your leads, manage your inbound, and nurture your outbound.
Every action, interaction, and engagement is analyzed and measured against key metrics and indicators, helping you derive powerful and actionable insights that will get you more leads, improve conversions, and drive your sales skyward.
Show MoreOverview of Ricochet Features
- Cloud Phone System and Dialers
- CRM
- Lead Management
- Inbound Call Tracking
- Marketing Automation
What Problems Will Ricochet Solve?
1. Most customers who fill out forms often wait for companies to initiate contact before they actually do business with them. 75% of prospects do business with the company that contacts them first. Companies able to contact leads first have a major opportunity to capture more customers and more revenue. Ricochet is the fastest commercial dialer available, contacting leads in under 1 second.
2. The average number of times leads are contacted is a measly 1.5. That means an easy-to-use and fast CRM & Lead Management System like Ricochet can help sales agents make more connections in less time, and improve that average to improve closing rates.
3. 90% of leads have no activity after 30 days – they grow colder by the day. With Ricochet’s Marketing Automation Platform, leads can be nurtured with text messages and drip email campaigns to keep them warm until the time is right.
Awards & Quality Certificates
Ricochet Position In Our Categories
Knowing that companies have distinct business needs, it is practical they avoid subscribing to a one-size-fits-all, ideal solution. At any rate, it is almost impossible to find such a software product even among sought-after software solutions. The better step to undertake is to take note of the numerous important aspects that require consideration such as crucial features, price terms, skill levels of staff, company size, etc. The second step is, you must follow through the research comprehensively. Go over these Ricochet analyses and check out the other solutions in your shortlist more closely. Such comprehensive product research ensure you avoid unsuitable applications and choose the one that provides all the features your company requires.
Position of Ricochet in our main categories:
TOP
500
Ricochet is one of the top 500 Marketing Software products
If you are interested in Ricochet it might also be beneficial to check out other subcategories of Marketing Software collected in our base of SaaS software reviews.
Enterprises have diverse needs and requirements and no software platform can be ideal in such a condition. It is futile to try to find a perfect out-of-the-box software system that meets all your business requirements. The smart thing to do would be to modify the system for your special wants, worker skill levels, budget, and other aspects. For these reasons, do not hurry and invest in well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, investigate each short-listed application in detail, read a few Ricochet Marketing Software reviews, call the vendor for clarifications, and finally choose the product that provides what you need.
How Much Does Ricochet Cost?
Ricochet Pricing Plans:
Free Trial
Ricochet Cloud Phone System
$15/user/month
Ricochet CRM
$50/user/month
Ricochet Cloud Phone, Dialer, and CRM Pack
$100/user/month
Ricochet Cloud Phone, Predictive Dialer, and CRM
$140/user/month
What are Ricochet pricing details?
Ricochet Pricing Plans:
Free Trial
Ricochet Cloud Phone System
$15/user/month
Ricochet CRM
$50/user/month
Ricochet Cloud Phone, Dialer, and CRM Pack
$100/user/month
Ricochet Cloud Phone, Predictive Dialer, and CRM
$140/user/month
Ricochet offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Ricochet Cloud Phone System – $15/user/month
- Minimum of 30 Users
- Inbound Call Tracking
Ricochet CRM – $50/user/month
- Minimum of 10 Users
- Customer Relationship Management (CRM)
- Cloud Phone System
- Click to Call
- Inbound Call Tracking
Ricochet Cloud Phone, Dialer, and CRM Pack – $100/user/month
- Minimum of 5 Users
- All Ricochet CRM features
- Progressive/Power Dialer
Ricochet Cloud Phone, Predictive Dialer, and CRM Pack – $140/user/month
- Minimum of 10 Users
- All features
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to buy a Marketing Software it’s important not only to find out how experts rank it in their reviews, but also to check whether the actual clients and enterprises that use it are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Ricochet reviews across a vast range of social media sites. The data is then featured in an easy to digest form showing how many clients had positive and negative experience with Ricochet. With that information at your disposal you should be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Ricochet?
Ricochet integrates with the following business systems and applications:
- ActiveProspect
- Jornaya
- Microsoft Dynamics
- Mortech
- Salesforce
- Velocify
- WordPress
- Drupal
- MailChimp
- Constant Contact
- SendGrid
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