Ricochet REVIEW

Ricochet is an integrated marketing suite that combines core capabilities of a dialer, CRM, and marketing automation. It is composed of four modules that can function individually or in a combination with each other or as a whole, centralized platform: Cloud Phone System and Dialers, CRM and Lead Management, Inbound Call Tracking, and Marketing Automation.

Its Cloud Phone System and Dialer module provides businesses with the fastest commercial dialer in the market, enabling them to call more leads and connect with them faster than the competition. Ricochet CRM and Lead Management system is a user-friendly CRM module that simplifies the way users manage their leads, prospects, emails, and more.

Ricochet Inbound Call Tracking and IVR system allows users to route incoming calls to specialized sales teams or hunt groups and monitor these calls for quality control and discover more opportunities. Marketing Automation module by Ricochet automates marketing processes, accelerates tasks, and optimizes user campaigns for better and more productive results.

Ricochet delivers you a comprehensive and modular lead management and marketing automation platform that can be tailored to suit your existing needs and scaled whenever your business needs and requirements change. With Ricochet, you have the tools you need to maximize lead opportunities, engage them at the most opportune time, and convert them into actual customers. You can make more calls to high-quality leads, provide better service, and give them an experience that is uniquely their own.

You can send your inbound leads to your well-equipped sales teams who have access to all the information they need to provide fast and knowledgeable responses to their queries. Whenever they get a call from a lead, they can easily see data that will allow your agents to engage them effectively and at the same time, seek more sales opportunities.

Ricochet helps you build unique and superior experiences for your customers, empowering them to do business with you again and again. The software provides you all the capabilities you need to communicate with your leads, manage your inbound, and nurture your outbound.

Every action, interaction, and engagement is analyzed and measured against key metrics and indicators, helping you derive powerful and actionable insights that will get you more leads, improve conversions, and drive your sales skyward.

1. Most customers who fill out forms often wait for companies to initiate contact before they actually do business with them. 75% of prospects do business with the company that contacts them first. Companies able to contact leads first have a major opportunity to capture more customers and more revenue. Ricochet is the fastest commercial dialer available, contacting leads in under 1 second.

2. The average number of times leads are contacted is a measly 1.5. That means an easy-to-use and fast CRM & Lead Management System like Ricochet can help sales agents make more connections in less time, and improve that average to improve closing rates.

3. 90% of leads have no activity after 30 days – they grow colder by the day. With Ricochet’s Marketing Automation Platform, leads can be nurtured with text messages and drip email campaigns to keep them warm until the time is right.

Ricochet offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Ricochet Cloud Phone System – $15/user/month

• Minimum of 30 Users
• Inbound Call Tracking

Ricochet CRM – $50/user/month

• Minimum of 10 Users
• Customer Relationship Management (CRM)
• Cloud Phone System
• Click to Call
• Inbound Call Tracking

Ricochet Cloud Phone, Dialer, and CRM Pack – $100/user/month

• Minimum of 5 Users
• All Ricochet CRM features
• Progressive/Power Dialer

Ricochet Cloud Phone, Predictive Dialer, and CRM Pack – $140/user/month

• Minimum of 10 Users
• All features