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Salesforce Shield Review

Salesforce Shield
Our score: 8.8 User satisfaction: N/A

What is Salesforce Shield?

Shield is part of the Salesforce Platform of services that include IoT, Einstein Analytics, Identity, Connect, and Bolt which are solutions designed to support and extend the capabilities of the Salesforce CRM. What Salesforce Shield does is protect your enterprise with point-and-click tools that enhance trust, transparency, compliance, and governance across all of your business-critical systems and applications.

Salesforce Shield consists of four integrated components – platform encryption, event monitoring, data archive, and field audit trail. These features take trust and compliance to a new level, enabling you to encrypt sensitive data, monitor app and data use, automate security policies, and run compliance audits. The solution’s rationale is that as more people and companies use Salesforce to store sensitive information or proprietary data, they need mechanisms to ensure they meet both external and internal regulatory compliance requirements.

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Overview of Salesforce Shield Benefits

Meet compliance policies with platform encryption

In the course of complying with regulations, you get full control over encryption keys and can set encrypted data permissions to protect sensitive data from unauthorized users. Platform encryption lets you retain critical app functionality such as search, workflow, and validation rules while you natively encrypt your most sensitive data at across all your Salesforce apps.

Monitor events and view performance/usage data

You gain access to detailed performance, security, and usage data on all your Salesforce apps with every interaction tracked and accessed via APIs, and viewed through your data visualization app. You get to see who is accessing critical business data, when, and from where, letting you understand user adoption across your apps. You can likewise troubleshoot and optimize performance to improve end-user experience.

Know the state and value of your data

The field audit trail feature lets you know the state and value of your data for any date, at any time whether for regulatory compliance, internal governance, audit, or customer service. It is built on a big data back end for massive scalability to help you create a forensic data-level audit trail for up to 10 years of history. It even allows you to set triggers for when data is deleted.

Store long-lived data and get easy access

A data archive feature lets you store long-lived business data in Salesforce’s Cloud platform without compromising app performance or data availability. You may have historical data that is not being used regularly, you can use the data archive service to reduce storage costs while ensuring quick data access. This can be particularly useful for health care institutions that are required to store patient data sometimes for decades, but may have to access it immediately when the need arises.

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Overview of Salesforce Shield Features

  • Platform encryption
  • Event monitoring
  • Engagement tracking
  • Field audit trail
  • Encryption keys (Salesforce provided or generate your own)
  • Data archive & storage
  • Data tracking
  • Data permission
  • Data triggers
  • Data history
  • Remote data access
  • Multi-tenant
  • Transaction security

Salesforce Shield Position In Our Categories

Because businesses have distinct business demands, it is practical they steer clear of picking an all-encompassing, ideal solution. Nonetheless, it is nearly futile to try to discover such application even among branded software products. The logical step to do would be to write the numerous essential aspects which necessitate inspection such as major features, plans, skill aptitude of the employees, company size, etc. After which, you must perform the product research systematically. Read some of these Salesforce Shield evaluations and look into each of the solutions in your list in detail. Such detailed product investigation ascertains you drop mismatched software solutions and pay for the one that offers all the benefits your company requires for optimal results.

Position of Salesforce Shield in our main categories:

Enterprises have different wants and requirements and no software application can be ideal in such a condition. It is futile to try to find a perfect out-of-the-box software system that fulfills all your business wants. The intelligent thing to do would be to adapt the solution for your special wants, worker skill levels, budget, and other elements. For these reasons, do not rush and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, look into each short-listed system in detail, read a few Salesforce Shield IT Security Software reviews, speak to the maker for explanations, and finally select the app that offers what you require.

How Much Does Salesforce Shield Cost?

Salesforce Shield Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Salesforce Shield pricing details?

Salesforce Shield Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Salesforce Shield veers away from the usual per user per month subscription, saying that it’s strictly not about users but more about your data. Instead, for new customers, Shield (including Transaction Security) is priced at 30% of a customer’s total Salesforce spend based on their existing contract or 10% for just Event Monitoring with Transaction Security. You can contact the vendor for more pricing details or to request a quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to buy a IT Security Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to check whether the real people and enterprises that bought these solutions are indeed content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Salesforce Shield reviews across a wide array of social media sites. The information is then presented in a simple to understand format revealing how many customers had positive and negative experience with Salesforce Shield. With that information available you should be ready to make an informed business decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Salesforce Shield?

Shield integrates with other solutions in the Salesforce Platform Services, as well as with data visualization tools like Einstein Analytics, Splunk, or FairWarning.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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