ServiceBridge Review
What is ServiceBridge?
ServiceBridge is an online system for managing franchise field services and features centralized storage and native iOS, Android apps for improved productivity. The field service management software helps multi-location businesses manage their their work order scheduling, invoicing, dispatching, reporting and customer engagement more effectively, regardless of their location and device being used.
The platform works well for a variety of service franchises such as pest control, landscape maintenance, pool cleaning, carpet cleaning and disaster clean up businesses. It provides staff with access to customer information when they are in the field, while they also receive new job alerts and updates in real-time. Field employees can easily fill out forms and reports, capture images and signatures, receive turn-by-turn navigation using the system, which works in both online and offline mode.
Show MoreOverview of ServiceBridge Benefits
ServiceBridge helps businesses mobilize their teams and makes distributing jobs such as work orders a lot easier. Information required to get the job done can be directly input using mobile devices, including costs, contacts, directions, notes and more. Automatic new job notifications minimize cost, inefficiency and delays associated with making phone calls. The software allows teams to quickly and easily fill out estimates, service agreements and inspection reports before sending them over to customers or office in PDF format. Conversion of paper-based documents into digital format makes analysis easier and ensures that all the information is available to staff members. All the files are accessible from anywhere using any device as the software stores all the files in cloud.
The web-based platform makes it easier to track and schedule jobs and manage customer records. GPS location tracking of workers provides real-time updates on progress of a job and helps optimize processes. The customer portal provides customers with access to job history and allows them to download and approve estimates, photos and other documents before making a payment. Integration with QuickBooks allows easy sync with customers, services, invoices and more.
Moving existing data from one system to another can be a daunting task, but ServiceBridge provides expert services to ensure smooth transition. Once the data is uploaded, the staff can start scheduling jobs and sending customer information directly to field-employees. The job orders include assignment instructions and turn-by-turn directions.
Show MoreOverview of ServiceBridge Features
- Android and iOS apps
- GPS field tracking
- Real-time Job scheduling and dispatching
- Customer records
- Job history tracking
- Billing and digital invoices
- Central cloud-based database
- Field-based quotes
- Document conversion (Paper to digital)
- Customer portal
- Unlimited cloud storage
- Photo attachment
- Signature collection
- Route optimization
- New work order creation from field
- PDF conversion
- Office equipment warranty tracking
- Service contracts tracking
- Bar codes
- Online and Offline working
ServiceBridge Position In Our Categories
Because businesses have their own business-related wants, it is sensible they avoid seeking an all-encompassing, ”best” software solution. Regardless, it would be almost impossible to come across such a software system even among widely used software solutions. The correct thing to undertake can be to shortlist the different major factors which need scrutiny like major features, plans, technical skill competence of staff members, organizational size, etc. After which, you must perform your product research exhaustively. Read these ServiceBridge reviews and look into each of the software programs in your shortlist more closely. Such well-rounded product investigation can make sure you steer clear of unsuitable software solutions and choose the one that meets all the tools your business requires for optimal results.
Position of ServiceBridge in our main categories:
TOP
500
ServiceBridge is one of the top 500 Project Management Software products
Each enterprise has different needs and needs a software that can be customized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no system can provide perfect functionality off-the-shelf. When you search a software product, first be sure what you require it for. Read some ServiceBridge Field Service Management Software - FSM reviews and ask yourself do you want basic tools or do you want sophisticated functionality? Are there any industry-specific tools that you are looking for? Get the answers to these queries to help your search. There are plenty of aspects that you need to reflect on and these include your finances, specific business wants, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the system that offers all that you need to enhance your organization competence and productivity.
How Much Does ServiceBridge Cost?
ServiceBridge Pricing Plans:
Free Trial
Flat pricing for less than ten users
$50/user/month
10+ teams
By quote
What are ServiceBridge pricing details?
ServiceBridge Pricing Plans:
Free Trial
Flat pricing for less than ten users
$50/user/month
10+ teams
By quote
ServiceBridge offers two enterprise pricing options: a flat plan for teams up to 10 users, and a quote-based plan for larger teams and businesses. Give the details a look, and select the best option for your business:
Flat pricing for less than ten users – $50/user/month
- Includes all features
- Initial account setup
- Unlimited support via email and phone
- Unlimited cloud storage space
- Custom reports
- Android and iOS apps
10+ teams – By quote
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to get a Field Service Management Software - FSM it’s crucial not only to find out how experts score it in their reviews, but also to discover if the actual users and enterprises that use these solutions are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ServiceBridge reviews across a vast range of social media sites. The information is then displayed in a simple to understand format indicating how many users had positive and negative experience with ServiceBridge. With that information available you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ServiceBridge?
At the moment, ServiceBridge offers a streamlined integration with QuickBooks.
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