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ServiceTitan REVIEW

Field Service Management Software - FSM

1 user review

What is ServiceTitan?

ServiceTitan is a mobile, cloud-based field management solution designed specifically for HVAC, plumbing, and electrical home services businesses. The system flaunts a robust feature set that includes scheduling, dispatch, invoicing, sales and more. The ServiceTitan solution gives users tracking capabilities to help them monitor their marketing ROI and conversion. These capabilities enable them to link each call they receive and follow its process to see if it becomes a completed sale or a missed opportunity.

ServiceTitan also functions as a mobile solution for technicians, enabling them to provide clients visual sales presentations in the field and facilitate the processing of invoices and credit cards without the use of paper. Other features include custom reporting, call recording, and dashboards that can be used to follow and empower technicians in the field.

Overview of ServiceTitan Benefits

ServiceTitan provides both online and mobile solutions for businesses, regardless of size and type within the service industry. Mobile compatibility enables users to have quick and immediate access to the system remotely through a mobile-optimized site and on their Android or iOS mobile app. ServiceTitan is designed and created to help service companies achieve three main goals, namely: to improve sales; deliver top class experience for all their customers, and to streamline operations.

The system is built with tools that are designed to provide clients a powerful visual sales experience, that in turn, greatly enhances a company’s conversion rates as well as job averages. Tracking capabilities give users the visibility they need to see how office staff approach their existing clients and prospects and how they turn each call into appointments. ServiceTitan also offers powerful reporting tools and data analysis of every marketing campaign, allowing them to generate more leads and effectively identify opportunities.

With ServiceTitan, both office staff and field personnel can view all customer information (service history, equipment and more) when they call. This functionality enables them to make smarter business decisions and devise viable plans to render top class service, resulting in very positive customer experience and customer retention after every appointment.

ServiceTitan streamlines operations by strictly implementing industry best practices in every service experience to improve outcomes. With all information available and accessible in real time, users have a clear picture of their business and how to drive their enterprise towards success.

Overview of ServiceTitan Features

  • Track sales performance
  • Measure marketing campaigns
  • Monitor call booking performance
  • Eliminate paperwork
  • Training library
  • Pre-launch review
  • Data import
  • Certification program
  • Personalized Q&A
  • Best practices consultation

ServiceTitan Position In Our Categories

Position of ServiceTitan in our main categories:


ServiceTitan is one of the top 100 Project Management Softwareproducts


ServiceTitan is one of the 100
Project Management Software products

ServiceTitan is also listed in the following subcategories:

Field Service Management Software - FSM#12
Field Service Management Software - FSM#12

It is essential to realize that virtually no app in the Field Service Management Software - FSM category will be a perfect solution that can meet all the goals of all company types, sizes and industries. It may be a good idea to read a few ServiceTitan reviews first as certain solutions can excel only in a very narrow group of applications or be created with a very specific type of industry in mind. Others may operate with an intention of being simple and intuitive and as a result lack advanced features desired by more experienced users. You can also find software that cater to a large group of users and offer a rich feature toolbox, but this usually comes at a higher price of such a solution. Make sure you're aware of your requirements so that you select a software that provides all the elements you search for.

How Much Does ServiceTitan Cost?

ServiceTitan Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

ServiceTitan offers custom pricing scheme for its mobile app. Contact them for more pricing information and other details.

User Satisfaction

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceTitan reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceTitan. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
  • Cloud Hosted

What Support Does This Vendor Offer?


ServiceTitan User Reviews

Anonymous Reviewer 6 months ago

What are ServiceTitan pricing details?

ServiceTitan Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

ServiceTitan offers custom pricing scheme for its mobile app. Contact them for more pricing information and other details.

What integrations are available for ServiceTitan?

ServiceTitan integrates with the following business systems and applications:

  • Teletrac
  • ReviewBuzz
  • GPS Insight
  • QuickBooks
  • Nationwide Inbound

User reviews

1 Review


Average Rating:

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Anonymous Reviewer
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Published 6 months ago
It is hard to say there is much good in this program, but at least one feature that has made our jobs easier is being able to search using multiple different data types.

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