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WorkHeld Review

WorkHeld
Our score: 8.0 User satisfaction: 100%

What is WorkHeld?

WorkHeld is a field service management software designed for the construction and maintenance industry, built to greatly improve the productivity of your workforce, enhance communication, and smoothly implement and execute orders. The software makes it easy for you and your team to access and distribute real-time information, including assignment and schedule of work orders down to the final signature of the client.

With WorkHeld, project coordinators effortlessly delegate work orders and resources and the field workers are instantly given access to all crucial project data like construction plans, stock lists, shipping documents, and checklists. The software also makes it ease to track work hours, expenses, actual work accomplished and more. On top of that, the software comes with an intelligent voice assistant. WorkHeld delivers a holistic solution for the communication and organizational issues that plague the mobile workforce and project coordinators.

Overview of WorkHeld Benefits

Intended for the construction and maintenance sector, WorkHeld has helped companies become more productive with their personnel, time, and resources. The software enables project coordinators and field technicians to work more efficiently and seamlessly together so they accomplish more while being able to fully maximize their resources and time.

With WorkHeld, companies are able to update their checklists, project plans, schedules, assignments, and more almost immediately. Updated, real-time information can be easily accessed and distributed to field technicians. This functionality allows all parties to be always up to date on the progress of their projects and quickly adapt to sudden changes and requests from their clients.

Complex workflows that require too many steps and too much time such as project documentation, scheduling, and budget planning among others are fully optimized with WorkHeld. The software simplifies each and every process, reducing workflows to just a few clicks. This means more time for each party to channel their focus and energy on their tasks and not spend precious time on redundant and mundane functions.

WorkHeld is developed from the ground up with inputs from service technicians, ensuring that the platform is suited to the best practices of the construction and maintenance industry. That means WorkHeld is very friendly to field technicians and project coordinators alike. On top of all that, WorkHeld is integrated with artificial intelligence called the VoiceBot. This AI allows users to work the app even when their hands are working on something else.

Overview of WorkHeld Features

  • Intelligent VoiceBot
  • Start/Stop Time Tracking
  • Dashboard
  • Digital Signature
  • Drag&Drop Project Planning
  • Defect Management
  • Expense Tracking

What Problems Will WorkHeld Solve?

1) Reporting of the job for service technicians is a pain point in their daily life. With WorkHeld they can do it on the spot and in a few easy steps on the tablet.

2) Documentation of issues and malfunctions at the service site is often a problem. WorkHeld can offer an easy procedure to do that with the additional service of adding/taking pictures and enclose it straight to the documented issue.

3) Often the documentation of working times is a problem and not properly recorded. WorkHeld does tracking of the working time and addition of extra time, travel times and also expenses.

Awards & Quality Certificates

WorkHeld Position In Our Categories

Since businesses have their own business-related demands, it is logical they avoid selecting a one-size-fits-all, “perfect” software solution. Nonetheless, it would be difficult to try to come across such application even among popular software solutions. The logical step to undertake would be to write the various important aspects that call for a investigation like major features, price terms, skill capability of the users, business size, etc. The second step is, you must follow through the product research comprehensively. Have a look at some WorkHeld evaluations and check out each of the software products in your shortlist in detail. Such detailed research can make sure you avoid mismatched applications and buy the one which includes all the aspects your company requires in growing the business.

Position of WorkHeld in our main categories:

TOP 500

WorkHeld is one of the top 500 Project Management Software products

WorkHeld is also listed in the following subcategories:

Each company has different requirements and requires an application that can be personalized for their size, kind of employees and clients, and the specific industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you search a software app, first be sure what you want it for. Read some WorkHeld Field Service Management Software - FSM reviews and ask yourself do you want basic tools or do you require complex tools? Are there any industry-specific tools that you are looking for? Find the answers to these queries to assist your search. There are plenty of elements that you need to mull over and these include your budget, particular business wants, your organization size, integration needs etc. Take your time, use a few free trials, and finally select the platform that presents all that you want to enhance your organization competence and productivity.

How Much Does WorkHeld Cost?

WorkHeld Pricing Plans:

Free Trial

Basic

€39/user/month

Enterprise

By quote

Partner

By quote

WorkHeld offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:

Basic – €39/user/month

  • Setup Assistance
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific, individual Database
  • Custom Integrations possible
  • 1st-level support

Enterprise – By quote

  • On-Premise Installation
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific individual Database
  • Custom Integrations
  • Premium Support
  • Individual Customization

Partner – By quote

  • Listed on workheld.com as official partner
  • First to receive the latest marketing material
  • Mentions in the Tablet Solutions newsletter
  • Equipped with latest marketing texts, graphics and images for communication with customers and leads

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WorkHeld reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WorkHeld. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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WorkHeld Comparisons

What are WorkHeld pricing details?

WorkHeld Pricing Plans:

Free Trial

Basic

€39/user/month

Enterprise

By quote

Partner

By quote

WorkHeld offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:

Basic – €39/user/month

  • Setup Assistance
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific, individual Database
  • Custom Integrations possible
  • 1st-level support

Enterprise – By quote

  • On-Premise Installation
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific individual Database
  • Custom Integrations
  • Premium Support
  • Individual Customization

Partner – By quote

  • Listed on workheld.com as official partner
  • First to receive the latest marketing material
  • Mentions in the Tablet Solutions newsletter
  • Equipped with latest marketing texts, graphics and images for communication with customers and leads

What integrations are available for WorkHeld?

No information available.

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Reviewed By Louie Andre
Page last modified
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