WorkHeld Review
What is WorkHeld?
WorkHeld is a field service management software designed for the construction and maintenance industry, built to greatly improve the productivity of your workforce, enhance communication, and smoothly implement and execute orders. The software makes it easy for you and your team to access and distribute real-time information, including assignment and schedule of work orders down to the final signature of the client.
With WorkHeld, project coordinators effortlessly delegate work orders and resources and the field workers are instantly given access to all crucial project data like construction plans, stock lists, shipping documents, and checklists. The software also makes it ease to track work hours, expenses, actual work accomplished and more. On top of that, the software comes with an intelligent voice assistant. WorkHeld delivers a holistic solution for the communication and organizational issues that plague the mobile workforce and project coordinators.
Show MoreOverview of WorkHeld Benefits
Intended for the construction and maintenance sector, WorkHeld has helped companies become more productive with their personnel, time, and resources. The software enables project coordinators and field technicians to work more efficiently and seamlessly together so they accomplish more while being able to fully maximize their resources and time.
With WorkHeld, companies are able to update their checklists, project plans, schedules, assignments, and more almost immediately. Updated, real-time information can be easily accessed and distributed to field technicians. This functionality allows all parties to be always up to date on the progress of their projects and quickly adapt to sudden changes and requests from their clients.
Complex workflows that require too many steps and too much time such as project documentation, scheduling, and budget planning among others are fully optimized with WorkHeld. The software simplifies each and every process, reducing workflows to just a few clicks. This means more time for each party to channel their focus and energy on their tasks and not spend precious time on redundant and mundane functions.
WorkHeld is developed from the ground up with inputs from service technicians, ensuring that the platform is suited to the best practices of the construction and maintenance industry. That means WorkHeld is very friendly to field technicians and project coordinators alike. On top of all that, WorkHeld is integrated with artificial intelligence called the VoiceBot. This AI allows users to work the app even when their hands are working on something else.
Show MoreOverview of WorkHeld Features
- Intelligent VoiceBot
- Start/Stop Time Tracking
- Dashboard
- Digital Signature
- Drag&Drop Project Planning
- Defect Management
- Expense Tracking
What Problems Will WorkHeld Solve?
1) Reporting of the job for service technicians is a pain point in their daily life. With WorkHeld they can do it on the spot and in a few easy steps on the tablet.
2) Documentation of issues and malfunctions at the service site is often a problem. WorkHeld can offer an easy procedure to do that with the additional service of adding/taking pictures and enclose it straight to the documented issue.
3) Often the documentation of working times is a problem and not properly recorded. WorkHeld does tracking of the working time and addition of extra time, travel times and also expenses.
WorkHeld Position In Our Categories
Bearing in mind businesses have specific business-related demands, it is only practical they abstain from buying a one-size-fits-all, ideal software. Regardless, it would be futile to pinpoint such a software product even among sought-after software systems. The practical thing to undertake should be to write the several important functions that require deliberation like critical features, packages, skill aptitude of the employees, company size, etc. After which, you must conduct your product research exhaustively. Read some of these WorkHeld evaluations and check out the other software programs in your shortlist more closely. Such comprehensive research makes sure you stay away from unfit apps and choose the system that meets all the features your company requires.
Position of WorkHeld in our main categories:
TOP
500
WorkHeld is one of the top 500 Project Management Software products
It is important to note that hardly any service in the Field Service Management Software - FSM category is going to be an ideal solution able to match all the requirements of all business types, sizes and industries. It may be a good idea to read a few WorkHeld Field Service Management Software - FSM reviews first as specific services might dominate exclusively in a really small group of applications or be designed with a really specific type of industry in mind. Others might operate with a goal of being easy and intuitive and as a result lack complex functions desired by more experienced users. You can also come across services that support a large group of customers and offer a rich feature base, but this frequently comes at a higher cost of such a software. Be certain that you're aware of your needs so that you choose a service that has exactly the elements you search for.
How Much Does WorkHeld Cost?
WorkHeld Pricing Plans:
Free Trial
Basic
€39/user/month
Enterprise
By quote
Partner
By quote
What are WorkHeld pricing details?
WorkHeld Pricing Plans:
Free Trial
Basic
€39/user/month
Enterprise
By quote
Partner
By quote
WorkHeld offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Basic – €39/user/month
- Setup Assistance
- Initial Data Import
- Securely hosted at Azure Germany
- Banking Grade Security
- Customer specific, individual Database
- Custom Integrations possible
- 1st-level support
Enterprise – By quote
- On-Premise Installation
- Initial Data Import
- Securely hosted at Azure Germany
- Banking Grade Security
- Customer specific individual Database
- Custom Integrations
- Premium Support
- Individual Customization
Partner – By quote
- Listed on workheld.com as official partner
- First to receive the latest marketing material
- Mentions in the Tablet Solutions newsletter
- Equipped with latest marketing texts, graphics and images for communication with customers and leads
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We are aware that when you choose to purchase a Field Service Management Software - FSM it’s vital not only to learn how professionals score it in their reviews, but also to find out whether the actual clients and businesses that bought it are indeed happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WorkHeld reviews across a vast array of social media sites. The information is then presented in a simple to understand format showing how many clients had positive and negative experience with WorkHeld. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for WorkHeld?
No information available.
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