ServiceSET Review
What is ServiceSET?
ServiceSET is a relevant business process management software designed to remove the complexities, frustrations, and challenges from the day-to-day operations of small to medium-sized field service businesses. This easy-to-use and affordable software provides all the functionalities you need to run your field service business smoothly and efficiently.
It helps you ensure that all the people in your business are always updated on their daily tasks, are professional in the field, and are getting the right support they need. You can implement ServiceSET regardless of the type of field service business you have, whether it’s related to cleaning, dog walking, building, decorating, painting, gardening, house sitting, or beauty servicing.
ServiceSET allows you to create, schedule, and assign jobs to field service workers with optimum convenience and flexibility. It has a built-in calendar where you can view scheduled jobs and the specific workers to whom they are assigned. The software also makes it easier for you to communicate with your clients and workers, and it allows you to monitor the performance of your business. Moreover, you can integrate the software with your primary accounting system.
Show MoreOverview of ServiceSET Benefits
Job Scheduling
ServiceSET provides you with an easy, fast, and flexible way to prepare and manage schedules for field service jobs. You can create job schedules on a one-time, daily, weekly, or biweekly basis depending on the needs of your clients. Field service workers can quickly track the jobs assigned to them, view their schedules, and accept job assignments.
The business process management software comes with a built-in calendar designed to help you keep track of job schedules. The calendar enables you to use color codes so you can easily view and identify which specific workers the jobs are assigned to, where their designated locations are, and what times they are supposed to do their jobs. With just a single tap of a button, you can easily view all the details about a particular job.
Field Service Communication
Connecting and communicating with all the people involved in your field service business is made easy as well. Through ServiceSET’s CRM functionality, you’ll be able to access important information about your clients and interact with them from anywhere using your tablet or smartphone. Likewise, the software permits you to communicate with your workers to remind them of their assigned jobs or keep them updated on important matters related to your business and sector.
Business Reporting
ServiceSET doesn’t only help you run your field service business smoothly and efficiently, but it also assists you in ensuring that you remain competitive and successful in your industry or sector. The software equips you with reporting and analytics capabilities. You can find out how your business is performing and even compare its performances between different periods of time.
Show MoreOverview of ServiceSET Features
- Job Scheduling
- Calendar
- Client & Staff Communication
- Reporting & Analytics
- Financial Software Integration
- Mobile-Friendly
- Affordable BPM Software
- UK-Based Support
What Problems Will ServiceSET Solve?
Problem #1: Non-Specific Software
Many business management software solutions are often created to meet the needs of large field service businesses. Micro, small, and medium-sized field service businesses, therefore, find these software too complicated to use and not relevant to their own specific needs.
ServiceSET is built exclusively for SMEs in the field service industry. They can use all the tools and functionalities of the software easily and quickly to make their business more efficient, competitive, and successful.
Problem #2: Expensive BPM Software
Buying a BPM software is a major challenge for micro, small, and medium-sized field service businesses. They are hesitant or don’t want to buy a BPM software because the prices of those currently available in the tech market are very expensive. It is important to note that these businesses are dealing with overhead costs, and at the same time, can have lower profit margins due to various factors. So, they don’t have enough money to be invested in a BPM software.
Fortunately, ServiceSET is an affordable alternative to enterprise-grade BPM software solutions offered in the tech market. SMEs can use this software and pay based on group or block of users and not by individual users in their company. Additionally, all subscription plans give users full access to all the features of the software. This way, SMEs can expand their field service business without incurring additional expenses.
Problem #3: Untailored Support
Field service businesses that belong to the UK market are not getting the right and complete support they need when implementing BPM software solutions created by tech companies based overseas. ServiceSET was built by a software company that is based in the UK. The company, therefore, knows what kind of support UK clients need to be able to run their field service better and achieve growth.
As they use the software, they are continuously and completely provided with the appropriate support. They can receive updates on the latest trends in the UK’s field service market and access information about the requirements and obligations they need to meet. They can also engage in events launched by the software company along with its UK-based teams and experts to get additional support.
Awards & Quality Certificates
ServiceSET Position In Our Categories
Knowing that businesses have particular business wants, it is only prudent that they avoid seeking a one-size-fits-all, ”best” software solution. Just the same, it would be difficult to try to pinpoint such a software solution even among popular software systems. The reasonable step to undertake is to narrow down the several key aspects which call for a investigation such as major features, plans, skill capability of the users, business size, etc. The second step is, you should perform your research through and through. Read some of these ServiceSET evaluations and scrutinize the other software systems in your list more closely. Such well-rounded product research can make sure you keep away from mismatched software solutions and pay for the system which offers all the aspects your business requires to realize efficiency.
Position of ServiceSET in our main categories:
TOP
200
ServiceSET is one of the top 200 Business Process Management Software products
If you are considering ServiceSET it might also be beneficial to examine other subcategories of Business Process Management Software gathered in our database of B2B software reviews.
There are well-liked and widely used systems in each software group. But are they necessarily the best fit for your enterprise’s specific requirements? A popular software solution may have thousands of customers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few ServiceSET Business Process Management Software reviews and consider the factors that you desire in the software such as the fees, main features, available integrations etc. Then, choose a few apps that fit your wants. Try out the free trials of these platforms, read online reviews, get explanations from the maker, and do your homework systematically. This profound groundwork is certain to aid you find the most excellent software platform for your organization’s special requirements.
How Much Does ServiceSET Cost?
ServiceSET Pricing Plans:
Free Trial
1 User
£10/month
Up to 5 Users
£40/month
Up to 20 Users
£60/month
Unlimited Users
£100/month
What are ServiceSET pricing details?
ServiceSET Pricing Plans:
Free Trial
1 User
£10/month
Up to 5 Users
£40/month
Up to 20 Users
£60/month
Unlimited Users
£100/month
ServiceSET offers various pricing plans designed to meet the needs of small to medium-sized field service businesses. All the available enterprise pricing plans require you to pay based on the number of users. Here are the details:
1 User – £10/month or £120/year
Up to 5 Users – £40/month or £480/year
Up to 20 Users – £60/month or £720/year
Unlimited Users – £100/month or £1,200/year
User Satisfaction
Positive Social Media Mentions
43
Negative Social Media Mentions
2
We realize that when you choose to get a Business Process Management Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to check whether the real users and enterprises that bought it are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ServiceSET reviews across a broad array of social media sites. The data is then displayed in an easy to understand format showing how many people had positive and negative experience with ServiceSET. With that information at hand you should be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ServiceSET?
ServiceSET integrates with the following solutions:
- QuickBooks
- Sage
- Xero
- Crunch
- Ucomply (coming soon)
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