DocMeIn Review

Our score: 7.6 User satisfaction: 100%

What is DocMeIn?

DocMeIn is a cloud-based patient appointment scheduling software designed for healthcare service providers, practitioners, and medical facilities. Described as easy to use, DocMeIn helps individual practitioners and healthcare facilities manage their schedule availability with flexibility, book appointments with their patients quickly, and remind patients of their upcoming appointments and next check-ups automatically.

Furthermore, DocMeIn is using an online calendar that organizes appointments and services through color codes. These color codes show the status of each patient appointment or service. The software also enables patients to schedule appointments online, which the healthcare provider can accept or decline depending on his or her availability. To reduce the instances of no-shows, DocMeIn allows providers to send automatic reminders by email, text and voice messages to their patients. Last but not the least, patient information from other systems can be imported into the software.

Overview of DocMeIn Benefits

DocMeIn enables healthcare providers to manage their available business hours for their appointments with flexibility. Thus, they are provided with an option wherein they will be able to set up breaks within the time range of their business hours. They will be able to do this for each day of their available schedules.

Another option is that they can add alternative break times if they want to. So, in case they won’t be able to follow their scheduled breaks for a specific day, they will be able to easily override them. In addition, providers can override their schedules at once if they fall on holidays or vacations.

Additionally, DocMeIn offers an online calendar where practitioners and providers will be able to obtain a single view of all their patient appointments. The schedules of appointments that can be viewed on the calendar are those created by the practitioner and those requested by the patients. In addition, the calendar will also show the statuses of the appointments, indicating if the practitioner or the patient has already confirmed them or not yet. Through the aid of color codes, users will be able to determine the status of each appointment.

Furthermore, users will be able to configure the software to set up when their patients can send appointment requests and which types of services their patients can request appointments for. When a patient requests for an appointment, the tentative schedule of the appointment will be automatically viewed by the practitioner on the calendar. As the practitioner views the appointment, he or she will be able to either accept or decline it based on his or her availability.

The automatic reminder functionality allows users to send appointment reminders to their patients through email, text, or phone (voice message). These reminders are sent based on the conditions and rules set up by the practitioners that trigger them.

When such rules are met and such conditions occur, the reminders are automatically sent out to patients. In setting up automatic reminders, a practitioner can use message templates for the recurring messages that will be delivered to patients to confirm their appointments. Additionally, when patients cancel their appointments, users will also be able to reschedule them easily.

Overview of DocMeIn Features

  • Flexible Business Hours
  • Alternative Breaks
  • Override Schedules
  • One-Time Override for Holidays and Vacations
  • Color-Coded Calendar
  • Drag and Drop Appointments
  • Recurring Appointments
  • Appointment Reminders
  • Text, Email, and Voice Messages
  • Appoint Reminder Triggers
  • Message Templates
  • Advanced Messaging
  • Patient Self-Service
  • Unlimited Services
  • Data Import and Export
  • Software Integration
  • Calendar Integration
  • HIPAA-Ready Software

DocMeIn Position In Our Categories

Since businesses have particular business-related requirements, it is practical that they avoid getting an all-encompassing, “perfect” system. However, it is almost impossible to find such a software solution even among recognizable software systems.
The rational thing to do can be to jot down the numerous critical functions that merit investigation including essential features, price plans, technical skill competence of staff, organizational size, etc. After which, you should perform your research fully. Browse through some of these DocMeIn reviews and check out each of the software products in your shortlist more closely. Such comprehensive research ensures you stay away from ill-fitting apps and buy the one which delivers all the tools your business requires.

Position of DocMeIn in our main categories:

TOP 100

DocMeIn is one of the top 100 Appointment Scheduling Software products

TOP 50

DocMeIn is one of the 50 Medical Practice Management Software products

If you are interested in DocMeIn it could also be sensible to check out other subcategories of Appointment Scheduling Software collected in our base of B2B software reviews.

Every enterprise has different wants and requires a system that can be customized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no platform can proffer perfect tools off-the-shelf. When you search a software system, first be sure what you need it for. Read some DocMeIn Appointment Scheduling Software reviews and ask yourself do you desire basic tools or do you need sophisticated features? Are there any industry-specific features that you are seeking? Obtain the answers to these questions to aid your search. There are plenty of aspects that you need to reflect on and these include your finances, specific business wants, your company size, integration needs etc. Take your time, check out a few free trials, and finally select the system that presents all that you need to improve your company efficiency and productivity.

How Much Does DocMeIn Cost?

DocMeIn Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DocMeIn’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DocMeIn reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DocMeIn. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are DocMeIn pricing details?

DocMeIn Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DocMeIn’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for DocMeIn?

DocMeIn supports integration with email software such as Gmail and Outlook, e-calendars like Google Calendar and iCalendar, and spreadsheet programs which include Google Drive and Microsoft Excel. In addition, it can also be integrated with EMR, EHR, and PMR systems.


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Reviewed By Louie Andre
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