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SmartRecruiters Review

SmartRecruiters
Our score: 9.5 User satisfaction: 96%

What is SmartRecruiters?

SmartRecruiters is a recruiting software designed for the modern workforce, providing everything you need to attract, select and hire great talent. Its comprehensive recruitment marketing tools let you promote new opportunities internally and externally. With its selection tools, you get to experience robust applicant tracking, complemented by deep collaboration tools for identifying the right fit for your organization.

SmartRecruiters features digital offer management and pre-integrated onboarding, which allows a seamless team welcome for your new hires. It lets you search your own data with ease, crucial when you consider how your database grows with your company.

The application is supported by SmartAssistant, the industry’s first and only native AI-powered recruiting service, giving you an intelligent sidekick for finding the talent you need. SmartAssistant helps eliminate subjectivity by enabling hiring teams to align faster and identify quality talent more easily using data science to back selection decisions.

From its core recruiting power to its smart engine, SmartRecruiters lets you virtually future-proof your hiring process with functionalities that deliver value over the long-term, including unified information architecture, built-in collaboration tools, and improved productivity through machine-learning.

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Overview of SmartRecruiters Benefits

Simple and user-friendly technology

SmartRecruiters offers intuitive user interface, allows configurable workflows, and automates hiring activities.

End-to-end TAS

SmartRecruiters is a one-stop shop for talent acquisition. You can manage job postings and applicant data from one central location.

Team collaboration

SmartRecruiters is designed to facilitate hiring team collaboration. Team members can have a transparent view of hiring progress.

More than TAS

SmartRecruiters partners with 350+ integrations. The ever-expanding marketplace provides everything you need for hiring success.

Scalable system

SmartRecruiters can meet the needs of both SMBs and enterprises. The platform has the potential to grow with you as your business expands.

Better Hires. Zero Guesswork

Hiring Teams can finally focus their time where it matters most – with people, not process. Harnessing the power of AI—SmartAssistant—promotes a more efficient and more human way of hiring. Now, you can easily connect with top talent wherever they are and without ever spending a dime on sourcing or advertising. SmartAssistant boosts hiring efforts so you reach top talent, first.

Prioritize and Manage Inbound More Effectively

Good candidates are inevitably missed when hiring teams are overwhelmed. SmartAssistant eases the pressure of high-volume hiring by leveraging data science to help hiring teams prioritize screening efforts and more effectively manage large pipelines.

Get Your Talent Databases Working for You

Don’t let prior sourcing efforts go to waste because searching your talent databases is akin to looking for a needle in a haystack. Let SmartAssistant do the work for you, simplifying external talent discovery and optimizing your internal reach by surfacing the best talent matches wherever they are. After all, the perfect candidate may be right under your nose.

Make Smarter Selection Decisions

Hiring is far too consequential for selection decisions to rely on “gut-feelings” or be influenced by groupthink. SmartAssistant helps eliminate subjectivity by enabling hiring teams to align faster and identify quality talent more easily using data science to fuel selection decisions.

Discover at Scale

Enhance your sourcing efforts and extend candidate reach without blowing the recruiting budget. Locate and discover the best candidates wherever they are — whether sitting somewhere in your organization or beyond.

Engage Effortlessly

Improve engagement by optimizing parts of the candidate experience with opt-in automated job alerts and job recommendations, making it easier for hiring teams to stay connected and up-to-date with talent matches.

Compliant Recruiting Worldwide

Run a compliant recruiting process in over 100 countries while meeting applicable regulatory requirements using configurable data retention settings, built-in reporting options, and more.

Safeguard Candidate Data

Manage candidate data responsibly, across every region where you hire using SmartRecruiters Global Compliance Module: (1)Meet data privacy requirements using integrated retention logic, (2) Create a transparent hiring process that informs applicants of their rights; and (3) Set rules for compliant data handling in accordance with regional regulations.

Automate Compliance

Leverage out-of-the-box compliance reports from SmartRecruiters and easily meet audit requirements while ensuring hiring practices align with appropriate regulatory standards.

Diversity Recruiting

Promote diversity and reach a broader talent base, while reducing bias in the recruiting process with SmartRecruiters’ integrated selection and evaluation tools.

Platform Autonomy

Say goodbye to support tickets and make the changes you want, when you want them with SmartRecruiters self-serve configurability: (1) Make updates to recruiting workflows and career pages easily and on the fly; (2) Structure your own brands, templates, workflows, and fields as you need them; and (3) Save time and money managing platform configuration internally.

Power Collaboration

Drive productivity and hiring team engagement through a centrally-managed notification center, integrated across all desktop and mobile devices for maximum reach.

Platform Agility

Adapt to changes instantly with SmartRecruiters’ microservices-enabled architecture that permits fault isolation and deploys quick fixes to your environment without interrupting your day.

Optimized Hiring

Access real-time dashboards, from source to hire, for a holistic view of how your hiring process performs – including critical KPIs for measuring quality of hire, cost-per-hire, and time-to-fill.

Reporting Made Easy

Create personalized reports in just a few clicks with SmartRecruiters native Report Builder and generate ad hoc reports of the hiring data you need, when you need it.

Data On-Demand

Keep historical recruiting data in your personal data mart from SmartRecruiters, and have immediate access to all candidates, job, and user data for internal downstream reporting and analysis.

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Overview of SmartRecruiters Features

  • Multi-Board Job Posting
  • One-Click Apply
  • Applicant Progress Tracking
  • Custom Interview Scorecards
  • Interview Scheduling Tools
  • Collaborative Response & Review Sharing
  • Mobile Hiring App
  • Consistent Branding
  • Job Aggregators Distribution
  • Social Media Job Distribution
  • Employee Referral Portal
  • Personalized Auto-Responder
  • Facebook Synchronization
  • Mobile-Friendly Career Site
  • Mobile Job Application
  • Job Widget
  • User Roles & Permissions Control
  • Centralized Email Gateway
  • Candidate Database Management
  • Application Screening Form
  • Candidate Sharing

What Problems Will SmartRecruiters Solve?

Problem #1: Your old system’s clunky UI deters your hiring team from using the system and collaborating, leading to duplicated efforts and jobs not being filled on time.

SmartRecruiters provides simple user experience and flexible workflows to hire for different positions. 70% of users are active in SmartRecruiters each month. Hiring teams are engaged and actively communicate through the messaging feature (sending over 30,000 messages per month). The result: 81% of engineering jobs are filled on time for a client company engaged in the engineering industry.

Problem #2: The candidate experience your company is giving is terrible and hence you could not attract skilled talent. You do not have a reliable integration between HRIS and ATS to support aggressive hiring targets.

SmartRecruiters allows candidates to apply to a job in one click and from any device (mobile, tablet, laptop, and desktop) without needing to create an account. For a company using SmartRecruiters, for example, candidate volume rose to 200,000 candidates and the company saw a 200% employee growth with Workday integration (100+ hires per quarter).

Problem #3: Your recruiters struggle to make interview process efficient and close the best candidates. There is a long lag in time-to-start as homegrown ATS and homegrown HRIS systems are not integrated.

SmartRecruiters automates many hiring activities and allows recruiters to manage job postings and applicant data all from one central location. Integrating SmartRecruiters with homegrown HRIS reduces manual data entry. For another SmartRecruiters client, that means a 1-month reduction in time-to-hire across all roles.

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

SmartRecruiters Position In Our Categories

Keeping in mind companies have unique business needs, it is logical they avoid subscribing to a one-size-fits-all, “perfect” business program. Be that as it may, it would be almost impossible to discover such application even among popular software solutions. The clever thing to do would be to narrow down the numerous essential aspects which call for a investigation including key features, price terms, technical skill aptitude of staff members, business size, etc. Thereafter, you should perform the research through and through. Browse over some SmartRecruiters evaluations and explore the other software products in your list in detail. Such all-encompassing research guarantees you weed out unsuitable apps and choose the one that meets all the features your business requires in growing the business.

Position of SmartRecruiters in our main categories:

TOP 3

SmartRecruiters is one of the top 3 Applicant Tracking Systems products

TOP 5

SmartRecruiters is one of the 5 HR Management Software products

Each company is different, and can call for a particular type of Applicant Tracking Systems solution that will be adjusted to their business size, type of clients and staff and even specific industry they deal with. It's not wise to count on finding an ideal solution that will be suitable for each business no matter what their history is. It may be a good idea to read a few SmartRecruiters Applicant Tracking Systems reviews first and even then you should pay attention to what the service is intended to do for your company and your employees. Do you require an easy and intuitive app with only essential features? Will you really make use of the advanced tools required by experts and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a solid solution that will fit your budget.

How Much Does SmartRecruiters Cost?

SmartRecruiters Pricing Plans:

Free Trial

SmartRecruiters

Start from $10,000.00 annually

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What are SmartRecruiters pricing details?

SmartRecruiters Pricing Plans:

Free Trial

SmartRecruiters

Start from $10,000.00 annually

SmartRecruiters pricing depends on your customized bundle and how many employees you have. You may contact the company for a free consultation.

The core products start from $10,000.00 annually with the following features:

  • Full applicant tracking system to attract, select, and hire
  • Sourcing analytics and reporting dashboards
  • Configuration for multiple brands & hiring processes
  • Compliant with GDPR & privacy regulations
  • 350+ pre-integrated recruitment solutions in marketplace
  • 200+ job boards for global distribution needs
  • ISO 27001 certified with 99.99% uptime

The following are offered as add-ons:

  • Smart CRM
  • SmartAssistant
  • SmartGlobal
  • Onboard

User Satisfaction

Positive Social Media Mentions 27
Negative Social Media Mentions 1

We know that when you make a decision to purchase a Applicant Tracking Systems it’s vital not only to find out how experts evaluate it in their reviews, but also to check if the real people and companies that bought these solutions are actually satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SmartRecruiters reviews across a wide range of social media sites. The data is then featured in an easy to understand form revealing how many customers had positive and negative experience with SmartRecruiters. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SmartRecruiters?

SmartRecruiters integrates with major HRIS solutions. Additionally, there are already pre-built integrations with over 250 third-party applications. Specifically it connects with the following:

  • Attract: Linkedin, Indeed, Stepstone, Allegis, Seek, Manpower, AMS, Amazing Hiring
  • Hire: Clickboarding, Enboarder, Docusign, SAP
  • Select: Tableau, First Advantage, Infor, XRef, HireVue, AssessFirst, Pymetrics

SmartRecruiters User Reviews

SmartRecruiters average rating:

Average score
4.5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Elenora

PROS: It has made managing and organizing applicants largely easier for our team. Seamless to navigate each of the applicants through the entire process too.

CONS: I can’t save a new template on the platform. That could have been helpful in drafting letters and documents instantly.

Reviewed 5 years ago

Read full review >

The least favorable review

Beverly

PROS: It lets me do a lot of hiring processes in one platform, especially that it is easy to configure. It also syncs well with different systems and tools, such as video interviewing and most job boards. It allows me to generate different templates as well, such as for offer letters and rejection letters. Thus, I seamlessly function all the time.

CONS: It has tons of options and features that I don’t use. They may be valuable for other companies, but they somehow make the UI quite confusing for me.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
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  • Most positive
  • Most negative

Satisfying use

Read full review >
Zackary
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.11.2021 Company Size: More than 100 Employees Industry: Banking

PROS: Easy to track the entire hiring phase with more efficient management. It works like an applicant tracking system, but it has better features for specific functions. That is how it helps recruitment officers easily find the right applicants too.

CONS: I encountered some problems when updating the platform. It loads very slowly, thus it somehow impedes my workflow.

What do you think about this review?

Great Poor

Superior platform among its competitors

Read full review >
Paul
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.08.2021 Company Size: More than 100 Employees Industry: Management Consulting

PROS: It carries all the essential features needed for a recruitment process. It helps us with scouting, background checking, interviewing and providing reviews among other processes. It conveniently keeps all info of an applicant in his or her profile, so it is easy to make follow-ups as well. Moreover, it lets our team seamlessly work together because of the Hiring Team feature.

CONS: We can’t easily edit job offer letters because the platform doesn’t feature an online document editor. It also has a clunky report feature, thus we are pushed to use a third-party reporting tool. We hope the developers would hear our comments about improving these points.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Efficient for scouting applicants

Read full review >
Dovie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.08.2021 Company Size: More than 100 Employees Industry: Mental Health Care

PROS: Fantastic tool for finding potential applicants because it helps us spot them in our local place, then helps us guide them towards ideal job vacancies we have. Say, it helps us create job listing that we post on various boards. And we can keep track of applicants for better management throughout the hiring process. What’s more, the tool has a free version as well, although we’ve grabbed the paid one.

CONS: This hiring platform has no flaws for me because it works great for our processes. You only need to understand its usage, so you can make the most out of it.

What do you think about this review?

Great Poor

Amazing innovation for hiring processes

Read full review >
Princess
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.07.2021 Company Size: More than 100 Employees Industry: Primary/Secondary Education

PROS: This has brought a lot of big positive changes in our hiring processes. For example, our entire recruitment team can easily check and work on an applicant’s profile at the same time.

CONS: Duplicate profiles of applicants appear, and the platform cannot fuse them together into one. Also, I cannot view all applicant details when I’m on particular job orders.

What do you think about this review?

Great Poor

Seamless UI with reliable communication channels

Read full review >
Jarvis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2021 Company Size: More than 100 Employees Industry: Environmental Services

PROS: I trust its storage for keeping all recruitment documents, and it is easy to scour through tons of applicants and job data because of advanced search. Communication is super smooth as well since it lets me talk with recruitment staff without any hassle. I can also review conversation history, which is essential for our job.

CONS: Yes, it has functional features, but it cannot easily cope with the ever-changing recruitment industry. Say, it doesn’t feature a notify button, meaning we need to manually do follow-ups to applicants. This is a problem for the approval process, which is critical because any errors can affect things negatively. This platform needs the right big updates.

What do you think about this review?

Great Poor

Really amazing for us

Read full review >
Kathlyn
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: We look forward to more terrific features it promises to launch. That includes the mobile app, SMS communication channel, and scheduler among other great stuff.

CONS: It cannot search an applicant through their mobile numbers, doesn’t alert when an interview is canceled by the hiring staff, and applicants cannot notify recruiters when they cancel such appointment too. Thus, they cannot inform me through the tool when they’ll be late, they’re already coming, they want to cancel, or if they want to postpone, which is important since I’m not always on my office PC. It doesn’t let me create different types of interview questions too, such as fill in the blanks and multiple choice. Moreover, it doesn’t combine two profiles together especially when they both belong to one person.

What do you think about this review?

Great Poor

Helps us complete daily tasks

Read full review >
Forest
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: My work has drastically improved since I started using SmartRecruiters. This lets me get in touch with applicants smoothly through email, then schedule them on the tool. It works well for creating job posts as well as for checking dozens of applications.

CONS: It lacks essential features and boosts such as SMS communication, high-level project management, as well as better AI. Those are stuff that can help any recruitment process a lot. Nonetheless, I can see these features coming on the platform through future updates.

What do you think about this review?

Great Poor

Feedbacks from using SmartRecruiters

Read full review >
Beverly
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 28.01.2021 Company Size: More than 100 Employees Industry: Construction

PROS: It lets me do a lot of hiring processes in one platform, especially that it is easy to configure. It also syncs well with different systems and tools, such as video interviewing and most job boards. It allows me to generate different templates as well, such as for offer letters and rejection letters. Thus, I seamlessly function all the time.

CONS: It has tons of options and features that I don’t use. They may be valuable for other companies, but they somehow make the UI quite confusing for me.

What do you think about this review?

Great Poor

Highly adaptable and easy to integrate

Read full review >
Leopold
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.01.2021 Company Size: More than 100 Employees Industry: Computer Games

PROS: Its compatibility with LinkedIn Recruiter and MS Outlook among other essential programs is amazing. This lets us easily gather info about applicants such as emails, notes, ratings, interviews, and schedules among other details. Although, we need to have permission to access such details from a certain person.

CONS: Honestly, we are still on the learning phase for using this platform, such as trying its features for filtering access to interview ratings and feedbacks. However, we hope we can further configure the platform to suit our needs. Also, we observe that there are times when the UI becomes confusing, and there are moments when the login page for a new manager won’t load. Although, the latter problem may be an issue with our devices.

What do you think about this review?

Great Poor

The only tool we need for managing applicants

Read full review >
Elenora
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.01.2021 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: It has made managing and organizing applicants largely easier for our team. Seamless to navigate each of the applicants through the entire process too.

CONS: I can’t save a new template on the platform. That could have been helpful in drafting letters and documents instantly.

What do you think about this review?

Great Poor

the most outstanding recruitment tool ever

Read full review >
Troy
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.06.2020 Company Size: 11-50 Employees Industry: Staffing and Recruiting

PROS: This has made it easier to accomplish a quality recruitment process. It is so easy and functional to use for applicants, recruitment staff, hiring managers, and even for superiors. This is truly a unique piece of hiring app.

CONS: I’ve had some problems when using this tool in catering to a few clients simultaneously. I hope there’d be some options for pulling such a task easier.

What do you think about this review?

Great Poor

Decent software for dozens of recruitment tasks

Read full review >
Aleen
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.06.2020 Company Size: More than 100 Employees Industry: Education Management

PROS: Especially helpful for running analysis on searching applicants because of its features. It has tons of other options for doing dozens of recruitment tasks as well. This includes programs for on-field recruitment, referral tools, LinkedIn compatibility, and a clean UI among others. They often gather suggestions from users too, then add new features that satisfy such points.

CONS: It cannot handle a large bulk of recruitment processes easily. I wish it features pipeline tracking for roles as well.

What do you think about this review?

Great Poor

Receives frequent enhancements

Read full review >
Fleta
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.06.2020 Company Size: More than 100 Employees Industry: N/A

PROS: The platform receives a lot of enhancements regularly. That is why I often experience improvements with its features and functionality, which is amazing for boosting my job too.

CONS: There are moments when emails from the tool reach the spam folders of recipients. Applicants and recruiters should be careful about this minor problem to avoid miscommunications.

What do you think about this review?

Great Poor

Helped Us With Everything We Needed

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.11.2018 Company Size: 1-10 Employees Industry: Telecommunications

PROS: We used the free version which was great, but I've heard good things about their paid product for enterprise as well. Our favorite part of the product is the mobile app and the integrations to all the job boards. Very helpful and easy to use.

CONS: Sourcing is a challenge at any company. We often felt we needed to spend drive enough candidates.

What do you think about this review?

Great Poor
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SmartRecruiters user reviews

Satisfying use

Read full review >
Zackary
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.11.2021 Company Size: More than 100 Employees Industry: Banking

Superior platform among its competitors

Read full review >
Paul
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.08.2021 Company Size: More than 100 Employees Industry: Management Consulting

Efficient for scouting applicants

Read full review >
Dovie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.08.2021 Company Size: More than 100 Employees Industry: Mental Health Care

Amazing innovation for hiring processes

Read full review >
Princess
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.07.2021 Company Size: More than 100 Employees Industry: Primary/Secondary Education

Seamless UI with reliable communication channels

Read full review >
Jarvis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2021 Company Size: More than 100 Employees Industry: Environmental Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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