SugarSync Review
What is SugarSync?
SugarSync is a user-friendly file sharing, online backup and cloud storage solution created for individual users and businesses to sync music, photos and files across any device.
Aside from syncing files and other content, SugarSync also offers collaboration tools to help businesses work effectively on team projects, share view-only files, and show links to documents via the web. It is equally suitable for individuals, small, and large teams, as the pricing scheme is made flexible enough to meet all types of sharing needs. Prices start as low as $7.49 per month, while companies receive a special, quote-based price to correspond to their size and requirements.
On top of that, SugarSync is a smartly integrated system which blends easily in every software ecosystem, and draws and syncs data easily from all available databases.
Show MoreOverview of SugarSync Benefits
With SugarSync, it is very easy for individuals, managers and team players to sync and share a few folders or entire libraries across multiple devices. Files and folders are backed up in real time, meaning every device that is connected to the account shows recent updates and changes. SugarySync is compatible with any computing system and mobile device. Whether you are using a PC, Mac, iOS or Android device, accessing and editing your folders is a breeze. You can begin working on a document on your office PC and finish it at home on your home iPad.
The genuine value of SugarSync consists in the fact that it takes no extra time or recurrent expenses to get it up and running. The system is cloud-hosted, which means that the user doesn’t have to worry about security, backup, or system updates. The only thing he is expected to do is to create an account, and enter the credentials in questions on all devices to be able to share and access files from them.
Instead of syncing all folders automatically, SugarSync gives you the freedom to work with the folders you need, and edit content directly in the platform. A feature called Magic Briefcase will also be available to create and distribute new content, in case the user needs to do so. The system’s File Manager offers incredible organization and file control, as it is there where the user can choose which files he wants to see in the system, and to arrange them in the desired way. As we mentioned, SugarSync integrates with many external business systems and applications, which makes it easy to collate all relevant data under one roof.
Show MoreOverview of SugarSync Features
- Online Backup
- Folders & File Sharing
- Sync Multiple Devices
- Security & Protection
- Mobile Access
SugarSync Position In Our Categories
Bearing in mind businesses have distinct business demands, it is only logical that they avoid purchasing a one-size-fits-all, ”best” software system. Having said that, it would be almost impossible to try to discover such an app even among well-known software systems. The efficient step to undertake can be to write down the varied essential functions which require scrutiny such as essential features, budget, skill aptitude of staff, organizational size, etc. The second step is, you should follow through your product research exhaustively. Read some of these SugarSync analyses and scrutinize each of the solutions in your list in detail. Such comprehensive product investigation ensures you avoid unfit software solutions and subscribe to the one that offers all the benefits your business requires for optimal results.
Position of SugarSync in our main categories:
TOP
50
SugarSync is one of the top 50 Backup Software products
TOP
20
SugarSync is one of the 20 File Sharing Software products
If you are interested in SugarSync it may also be sensible to analyze other subcategories of File Sharing Software collected in our database of B2B software reviews.
Companies have unique wants and requirements and no software solution can be ideal in such a situation. It is pointless to try to find an ideal off-the-shelf software app that fulfills all your business needs. The wise thing to do would be to adapt the application for your special needs, worker skill levels, budget, and other factors. For these reasons, do not hurry and pay for well-publicized leading systems. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your research, look into each short-listed platform in detail, read a few SugarSync File Sharing Software reviews, contact the vendor for explanations, and finally choose the application that presents what you require.
How Much Does SugarSync Cost?
SugarSync Pricing Plans:
Free Trial
Individual 100GB
$7.49 / month
Individual 250GB
$9.99 / month
Individual 500GB
$18.95 / month
Business 1000GB
Starts at $55 / month
Business Custom
Contact vendor
What are SugarSync pricing details?
SugarSync Pricing Plans:
Free Trial
Individual 100GB
$7.49 / month
Individual 250GB
$9.99 / month
Individual 500GB
$18.95 / month
Business 1000GB
Starts at $55 / month
Business Custom
Contact vendor
SugarSync offers three plans plans for individual professionals and two enterprise pricing packages for large organizations and businesses. All plans include a 30-day free trial option.
The individual plans are:
- Individual 100GB – $7.49 / month
- Individual 250GB – $9.99 / month
- Individual 500GB – $18.95 / month
The business plans are:
- Business 1000GB – starts at $55 / month for 1-3 users
- Business Custom – contact SugarSync directly for a quote (ideal for 10+ users)
User Satisfaction
Positive Social Media Mentions
171
Negative Social Media Mentions
3
We realize that when you decide to get a File Sharing Software it’s crucial not only to learn how professionals score it in their reviews, but also to find out if the real users and companies that bought this software are genuinely happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SugarSync reviews across a wide range of social media sites. The data is then featured in an easy to digest format indicating how many clients had positive and negative experience with SugarSync. With that information at your disposal you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SugarSync?
SugarSync integrates with the following business systems and applications:
- BoxCryptor
- Dropbox
- Evernote
- Google Drive
- CarotDAV
- CloudHQ
- CloudZap
- Fuze
- iBeam.it
- iUnarchive
- Jolidrive
- Kloudless
- Mover
- Otixo
- Pixelpipe
- Primadesk
- Podio
- Outlook
- Zaier
- Xendo
and many more.
SugarSync User Reviews
SugarSync average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: I don't have to worry about data loss anymore as it backs up all my data. It also has an app that allows me to check the backed up files.
CONS: It is a great application. I have no complaints about it.
The least favorable review
PROS: I can select devices where I want SugarSync to be activated. I can retrieve several versions of a file, making it convenient whenever I accidentally delete files.
CONS: There was a time when some of my files were deleted in the cloud. I couldn't locate it anywhere and had to ask the support team to retrieve it. Despite being able to retrieve those files, I still had to reorganize it again. This gave quite a bit of a hassle. Their support team also needs work. They sometimes only give automated responses, making it hard to communicate with them your problem. They also only give out limited options to contact their support team. They don't have phone service.
More reviews from 6 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
I highly recommend SugarSync
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 09.10.2021
Company Size: 1-10 Employees
Industry: Computer Software
PROS: It securely saves your files across several devices. This allows me to easily manage my files and edit how I want it to be managed. File sharing is also very secured as it has great security. You can also save files online so in cases of file loss, you can easily retrieve it online. Since it has a 30-day trial, you can first test its effectivity before deciding to get the premium version. I did this and I can say that I don't regret the decision. It deserves that 5 stars.
CONS: It doesn't have a user-friendly interface. It can take a while for a new user to learn how to use it.
It’s great for saving work files
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 13.07.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: It is very user-friendly and allows for fast download.
CONS: The search button can be faulty sometimes.
It keeps my data safe
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 10.04.2021
Company Size: 1-10 Employees
Industry: Photography
PROS: I don't have to worry about data loss anymore as it backs up all my data. It also has an app that allows me to check the backed up files.
CONS: It is a great application. I have no complaints about it.
It recovers files easily
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 06.02.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: It synchronizes your files on all devices. It also integrates well with Zapier and Genius Scan. Retrieving files is also very easy as you can retrieve up to 5 previous versions of the same file.
CONS: It does not work with Office Online and does not play audio and video files. I'd appreciate it if they explore on these improvements as it can help our business.
It’s a great app for syncing files
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 24.04.2020
Company Size: 1-10 Employees
Industry: N/A
PROS: It backs up my files excellently. I don't have to save files in any particular folder, it just automatically backs up everything. I've been a happy user now for 7 years. I can say that I don't regret deciding on using SugarSync despite its hefty price.
CONS: It can be pricey and their customer service is not that good. I hope they can explain more the benefits their application has compared to their competitors.
SugarSync is great
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 08.04.2020
Company Size: More than 100 Employees
Industry: N/A
PROS: I can select devices where I want SugarSync to be activated. I can retrieve several versions of a file, making it convenient whenever I accidentally delete files.
CONS: There was a time when some of my files were deleted in the cloud. I couldn't locate it anywhere and had to ask the support team to retrieve it. Despite being able to retrieve those files, I still had to reorganize it again. This gave quite a bit of a hassle. Their support team also needs work. They sometimes only give automated responses, making it hard to communicate with them your problem. They also only give out limited options to contact their support team. They don't have phone service.
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SugarSync user reviews
I highly recommend SugarSync
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 09.10.2021
Company Size: 1-10 Employees
Industry: Computer Software
It’s great for saving work files
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 13.07.2021
Company Size: More than 100 Employees
Industry: N/A
It keeps my data safe
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 10.04.2021
Company Size: 1-10 Employees
Industry: Photography
It recovers files easily
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 06.02.2021
Company Size: More than 100 Employees
Industry: N/A
It’s a great app for syncing files
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 24.04.2020
Company Size: 1-10 Employees
Industry: N/A
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