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SurfaceAI Review

SurfaceAI
Our score: 8.0 User satisfaction: 93%

What is SurfaceAI?

SurfaceAI is an automated process discovery platform that can capture user and business activities in real-time. It can easily identify RPA-ready processes within your operations and automatically generate scripts that can be fed to other RPA tools like UIPath and WorkFusion for rapid automation. It can also create documentation useful for employee transition, onboarding, or training. Furthermore, SurfaceAI empowers an instant generation of process maps and insights which are critical for business process transformation.

With SurfaceAI, process discovery only takes 3 simple steps: setup of custom process basics, real-time capture of activities, and enrichment of the capture through voice annotations, texts, and image editing. When all the steps are completed, you can now generate process flows, documentation, and RPA scripts. Business analysts can use SOP documents, live videos, voiced annotated videos, etc. for their work. Some data such as automated process maps, BPMN 2.0 documents, and application inventories are useful for process transformation.

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Overview of SurfaceAI Benefits

Smart Capture and Enrichment

SurfaceAI empowers businesses to capture real-time activities as well as daily tasks performed by users with a non-intrusive and secure desktop application. Captured processes can be enhanced through features like image editing, annotation, voice, VTT, and others. There’s a repository within the system where processes can be stored and retrieved at any time through the Business Process Taxonomy and Metadata Library. These can later be turned into video tutorials, documentation, etc. which are helpful in employee training and transition.

Faster Documentation and Process Analysis

Smart Capture makes it easier to generate a plethora of information that businesses can use for different purposes such as robotic process automation, documentation, and process transformation. Not only that but the time, effort, cost, and other resource expenditures for process discovery and RPA implementation are all greatly reduced. Also, the platform’s easy-to-use interactive dashboard can readily provide process and automation insights into your business process landscape, process swim lanes, automation feasibility, and more.

RPA Integration

You can use SurfaceAI to identify RPA-ready processes and generate scripts from them which can be used on popular RPA tools like UIPath, WorkFusion, Automation Anywhere, and Power Automate. This can drastically improve and accelerate automation and RPA adoption for your business.

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Overview of SurfaceAI Features

  • Process Repository
  • Smart Capture & Enrichment
  • Interactive Dashboard
  • Easy RPA Integration
  • 3-Step Process Capture
  • Non-intrusive Desktop Application
  • Process & Automation Insights
  • Optimized for Non-technical Users

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

SurfaceAI Position In Our Categories

Keeping in mind companies have special business demands, it is only logical that they steer clear of purchasing an all-encompassing, ideal business application. Needless to say, it is troublesome to find such application even among popular software solutions. The efficient step to do is to note down the various significant factors which demand consideration such as essential features, price terms, skill competence of the users, organizational size, etc. After which, you should conduct your research exhaustively. Browse over some of these SurfaceAI evaluations and look over the other software programs in your list in detail. Such all-encompassing product investigation ensures you drop ill-fitting apps and buy the one which includes all the aspects your company requires in growing the business.

Position of SurfaceAI in our main categories:

TOP 500

SurfaceAI is one of the top 500 Business Intelligence Software products

If you are interested in SurfaceAI it might also be a good idea to investigate other subcategories of Business Intelligence Software collected in our database of SaaS software reviews.

Companies have diverse wants and requirements and no software platform can be ideal in such a condition. It is pointless to try to find an ideal out-of-the-box software system that meets all your business wants. The smart thing to do would be to customize the application for your specific wants, employee skill levels, budget, and other factors. For these reasons, do not rush and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your homework, investigate each short-listed system in detail, read a few SurfaceAI Business Intelligence Software reviews, call the maker for clarifications, and finally select the app that presents what you require.

How Much Does SurfaceAI Cost?

SurfaceAI Pricing Plans:

Free Trial

By quote

Contact vendor

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What are SurfaceAI pricing details?

SurfaceAI Pricing Plans:

Free Trial

By quote

Contact vendor

SurfaceAI SMB and enterprise pricing details are available only upon request. Contact the vendor for more information.

User Satisfaction

Positive Social Media Mentions 11
Negative Social Media Mentions 0

We realize that when you make a decision to get a Business Intelligence Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to discover if the real users and businesses that purchased it are actually satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SurfaceAI reviews across a vast range of social media sites. The information is then displayed in an easy to understand format revealing how many people had positive and negative experience with SurfaceAI. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SurfaceAI?

SurfaceAI can generate RPA scripts that can be used to integrate with other automation tools such as:

  • UIPath
  • WorkFusion
  • Automation Anywhere
  • Power Automate
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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