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SurfaceAI Review

SurfaceAI
Our score: 8.0 User satisfaction: 93%

What is SurfaceAI?

SurfaceAI is an automated process discovery platform that can capture user and business activities in real-time. It can easily identify RPA-ready processes within your operations and automatically generate scripts that can be fed to other RPA tools like UIPath and WorkFusion for rapid automation. It can also create documentation useful for employee transition, onboarding, or training. Furthermore, SurfaceAI empowers an instant generation of process maps and insights which are critical for business process transformation.

With SurfaceAI, process discovery only takes 3 simple steps: setup of custom process basics, real-time capture of activities, and enrichment of the capture through voice annotations, texts, and image editing. When all the steps are completed, you can now generate process flows, documentation, and RPA scripts. Business analysts can use SOP documents, live videos, voiced annotated videos, etc. for their work. Some data such as automated process maps, BPMN 2.0 documents, and application inventories are useful for process transformation.

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Overview of SurfaceAI Benefits

Smart Capture and Enrichment

SurfaceAI empowers businesses to capture real-time activities as well as daily tasks performed by users with a non-intrusive and secure desktop application. Captured processes can be enhanced through features like image editing, annotation, voice, VTT, and others. There’s a repository within the system where processes can be stored and retrieved at any time through the Business Process Taxonomy and Metadata Library. These can later be turned into video tutorials, documentation, etc. which are helpful in employee training and transition.

Faster Documentation and Process Analysis

Smart Capture makes it easier to generate a plethora of information that businesses can use for different purposes such as robotic process automation, documentation, and process transformation. Not only that but the time, effort, cost, and other resource expenditures for process discovery and RPA implementation are all greatly reduced. Also, the platform’s easy-to-use interactive dashboard can readily provide process and automation insights into your business process landscape, process swim lanes, automation feasibility, and more.

RPA Integration

You can use SurfaceAI to identify RPA-ready processes and generate scripts from them which can be used on popular RPA tools like UIPath, WorkFusion, Automation Anywhere, and Power Automate. This can drastically improve and accelerate automation and RPA adoption for your business.

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Overview of SurfaceAI Features

  • Process Repository
  • Smart Capture & Enrichment
  • Interactive Dashboard
  • Easy RPA Integration
  • 3-Step Process Capture
  • Non-intrusive Desktop Application
  • Process & Automation Insights
  • Optimized for Non-technical Users

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

SurfaceAI Position In Our Categories

Because companies have distinctive business-related demands, it is only reasonable that they steer clear of going for a one-size-fits-all, “perfect” business program. Regardless, it would be hard to try to come across such application even among well-known software systems. The reasonable step to undertake is to shortlist the various critical factors that call for a careful thought like crucial features, plans, technical skill aptitude of staff members, business size, etc. The second step is, you should do the research thoroughly. Browse over some SurfaceAI evaluations and explore each of the software systems in your shortlist in detail. Such comprehensive product investigation can make sure you weed out mismatched applications and subscribe to the system which has all the benefits your business requires to achieve growth.

Position of SurfaceAI in our main categories:

TOP 500

SurfaceAI is one of the top 500 Business Intelligence Software products

If you are considering SurfaceAI it might also be a good idea to examine other subcategories of Business Intelligence Software collected in our database of SaaS software reviews.

Each company has its own characteristics, and might call for a specific Business Intelligence Software solution that will be adjusted to their company size, type of customers and employees and even particular industry they support. You should not count on getting an ideal software that will work for every company regardless of their history is. It may be a good idea to read a few SurfaceAI Business Intelligence Software reviews first and even then you should remember what the service is intended to do for your company and your workers. Do you need an easy and intuitive service with just basic features? Will you actually use the advanced functionalities required by pros and large enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to locate a solid software that will match your budget.

How Much Does SurfaceAI Cost?

SurfaceAI Pricing Plans:

Free Trial

By quote

Contact vendor

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What are SurfaceAI pricing details?

SurfaceAI Pricing Plans:

Free Trial

By quote

Contact vendor

SurfaceAI SMB and enterprise pricing details are available only upon request. Contact the vendor for more information.

User Satisfaction

Positive Social Media Mentions 11
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Business Intelligence Software it’s important not only to learn how experts score it in their reviews, but also to find out if the actual clients and businesses that purchased these solutions are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SurfaceAI reviews across a wide array of social media sites. The information is then displayed in an easy to digest format revealing how many users had positive and negative experience with SurfaceAI. With that information at your disposal you should be prepared to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SurfaceAI?

SurfaceAI can generate RPA scripts that can be used to integrate with other automation tools such as:

  • UIPath
  • WorkFusion
  • Automation Anywhere
  • Power Automate
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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