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SurfaceAI Review

SurfaceAI
Our score: 8.0 User satisfaction: 93%

What is SurfaceAI?

SurfaceAI is an automated process discovery platform that can capture user and business activities in real-time. It can easily identify RPA-ready processes within your operations and automatically generate scripts that can be fed to other RPA tools like UIPath and WorkFusion for rapid automation. It can also create documentation useful for employee transition, onboarding, or training. Furthermore, SurfaceAI empowers an instant generation of process maps and insights which are critical for business process transformation.

With SurfaceAI, process discovery only takes 3 simple steps: setup of custom process basics, real-time capture of activities, and enrichment of the capture through voice annotations, texts, and image editing. When all the steps are completed, you can now generate process flows, documentation, and RPA scripts. Business analysts can use SOP documents, live videos, voiced annotated videos, etc. for their work. Some data such as automated process maps, BPMN 2.0 documents, and application inventories are useful for process transformation.

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Overview of SurfaceAI Benefits

Smart Capture and Enrichment

SurfaceAI empowers businesses to capture real-time activities as well as daily tasks performed by users with a non-intrusive and secure desktop application. Captured processes can be enhanced through features like image editing, annotation, voice, VTT, and others. There’s a repository within the system where processes can be stored and retrieved at any time through the Business Process Taxonomy and Metadata Library. These can later be turned into video tutorials, documentation, etc. which are helpful in employee training and transition.

Faster Documentation and Process Analysis

Smart Capture makes it easier to generate a plethora of information that businesses can use for different purposes such as robotic process automation, documentation, and process transformation. Not only that but the time, effort, cost, and other resource expenditures for process discovery and RPA implementation are all greatly reduced. Also, the platform’s easy-to-use interactive dashboard can readily provide process and automation insights into your business process landscape, process swim lanes, automation feasibility, and more.

RPA Integration

You can use SurfaceAI to identify RPA-ready processes and generate scripts from them which can be used on popular RPA tools like UIPath, WorkFusion, Automation Anywhere, and Power Automate. This can drastically improve and accelerate automation and RPA adoption for your business.

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Overview of SurfaceAI Features

  • Process Repository
  • Smart Capture & Enrichment
  • Interactive Dashboard
  • Easy RPA Integration
  • 3-Step Process Capture
  • Non-intrusive Desktop Application
  • Process & Automation Insights
  • Optimized for Non-technical Users

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

SurfaceAI Position In Our Categories

Because businesses have unique business-related demands, it is sensible they avoid picking an all-encompassing, ”best” software. Regardless, it is futile to try to discover such an app even among recognizable software systems. The clever thing to undertake is to list the varied essential factors that require research like important features, budget, technical skill capability of staff members, organizational size, etc. After which, you must double down on your research comprehensively. Browse through some SurfaceAI evaluations and check out the other software options in your list more closely. Such well-rounded product investigation makes sure you stay away from ill-fitting apps and subscribe to the one that has all the benefits your company requires.

Position of SurfaceAI in our main categories:

TOP 500

SurfaceAI is one of the top 500 Business Intelligence Software products

If you are considering SurfaceAI it could also be a good idea to analyze other subcategories of Business Intelligence Software gathered in our base of B2B software reviews.

It's essential to keep in mind that almost no service in the Business Intelligence Software category is a perfect solution able to match all the requirements of different business types, sizes and industries. It may be a good idea to read a few SurfaceAI Business Intelligence Software reviews first as specific services might excel only in a really narrow group of applications or be created with a very specific type of industry in mind. Others may operate with a goal of being easy and intuitive and therefore lack complicated elements desired by more experienced users. There are also software that focus on a wide group of customers and offer a rich feature set, but that in most cases comes at a higher cost of such a software. Ensure you're aware of your requirements so that you get a solution that has exactly the functionalities you look for.

How Much Does SurfaceAI Cost?

SurfaceAI Pricing Plans:

Free Trial

By quote

Contact vendor

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What are SurfaceAI pricing details?

SurfaceAI Pricing Plans:

Free Trial

By quote

Contact vendor

SurfaceAI SMB and enterprise pricing details are available only upon request. Contact the vendor for more information.

User Satisfaction

Positive Social Media Mentions 11
Negative Social Media Mentions 0

We are aware that when you make a decision to purchase a Business Intelligence Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to find out whether the actual clients and enterprises that use this software are indeed content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SurfaceAI reviews across a wide range of social media sites. The information is then presented in an easy to understand form indicating how many people had positive and negative experience with SurfaceAI. With that information available you should be equipped to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SurfaceAI?

SurfaceAI can generate RPA scripts that can be used to integrate with other automation tools such as:

  • UIPath
  • WorkFusion
  • Automation Anywhere
  • Power Automate
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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