SyncMonkey Review
What is SyncMonkey?
SyncMonkey is a document management platform where you can store and manage server, employee, and client details, helping you provide better service. Through this platform, you can store essential information, such as client phone number, address, and website, so your technicians can reach out to them. You can also use store documents, checklists, and network diagrams for easy and secure access.
SyncMonkey enables your employees to use the platform to list their credentials and logins for the systems they use daily. To improve your security, you can manage what information your employees can see, which helps in protecting client information.
Your clients can use SyncMonkey to store their credentials and list their network devices. They can also use the client portal to update their payment information, access their invoices, and manage their credentials for better transparency.
Show MoreOverview of SyncMonkey Benefits
Information and Document Storage
SyncMonkey lets you store the information and documents you need to serve your clients better. It serves as a repository where you can access client phone numbers, addresses, and websites. You can also store documents with important client information, including their network diagrams and service checklists. To protect your clients’ information, the platform enables you to manage who can access what data.
Credentials Management
SyncMonkey enables you and your employees to store and manage the credentials you need for the systems you use. Your employees can input their logins and information for their core systems for better and easy access. Meanwhile, your clients can use this platform to store their server details, software licenses, and other services. This platform also provides easy import functions to help you and your clients upload your data more efficiently.
Client Portal
SyncMonkey provides a client portal, enabling you to achieve better transparency and trust within your client relationships. Your clients can access and manage their information, credentials, and documents. Your employees can also use the portal to access their own information and view and update their payment information and invoices.
Show MoreOverview of SyncMonkey Features
- Sites and Company Details Repository
- Document Storage
- Employee Management
- Client Server Credentials and Devices
- Client Software Licenses
- User Management
- OTP Sharing
- Client Portal
- PSA Sync
- History
- Import Functions
- Global Search
- Meetings Module
- Accounting Module
- HR Module
Awards & Quality Certificates
SyncMonkey Position In Our Categories
Bearing in mind companies have special business-related needs, it is only logical they steer clear of paying for an all-encompassing, ideal business application. At any rate, it would be hard to try to find such application even among well-known software systems. The practical thing to do can be to jot down the numerous main factors which necessitate consideration like key features, pricing, technical skill levels of staff members, company size, etc. The second step is, you must perform the research exhaustively. Browse through these SyncMonkey analyses and check out each of the software solutions in your list more closely. Such well-rounded product investigation guarantees you avoid mismatched applications and choose the one that includes all the tools your company requires to achieve growth.
Position of SyncMonkey in our main categories:
Organizations have different needs and requirements and no software solution can be ideal in such a scenario. It is pointless to try to find a perfect off-the-shelf software system that meets all your business wants. The wise thing to do would be to modify the solution for your unique requirements, staff member skill levels, finances, and other aspects. For these reasons, do not hasten and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the best fit for your unique wants. Do your groundwork, check out each short-listed application in detail, read a few SyncMonkey Document Management Systems reviews, contact the vendor for explanations, and finally settle for the product that presents what you need.
How Much Does SyncMonkey Cost?
SyncMonkey Pricing Plans:
Free Trial
Basic
$9.99/user/month
Intermediate
$19.99/user/month
Premium
$29.99/user/month
What are SyncMonkey pricing details?
SyncMonkey Pricing Plans:
Free Trial
Basic
$9.99/user/month
Intermediate
$19.99/user/month
Premium
$29.99/user/month
SyncMonkey offers three enterprise pricing packages that you can choose from:
Basic – $9.99/user/month or $99.98/user/year
- 25 companies
- Documents and guides
- Employees
- Servers and devices
- Software license management
- Full version control
- PSA/RMM 2-Way Sync
- 3 client portals
Intermediate – $19.99/user/month or $199.98/user/year
- All of Basic plan features
- Third-party services
- 5 client portals
Premium – $29.99/user/month or $299.98/user/year
- All of Intermediate plan features
- Accounting module
- HR module
- Meeting module
- 10 client portals
User Satisfaction
Positive Social Media Mentions
25
Negative Social Media Mentions
0
We know that when you make a decision to purchase a Document Management Systems it’s vital not only to find out how professionals score it in their reviews, but also to check whether the actual clients and businesses that bought it are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SyncMonkey reviews across a broad array of social media sites. The information is then featured in a simple to understand way showing how many clients had positive and negative experience with SyncMonkey. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SyncMonkey?
SyncMonkey integrates with the following applications and services:
- SyncroMSP
- ConnectWise
- Ninja RMM
- Autotask
- Moneris
- Microsoft SSO
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