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SyncMonkey Review

SyncMonkey
Our score: 8.0 User satisfaction: 100%

What is SyncMonkey?

SyncMonkey is a document management platform where you can store and manage server, employee, and client details, helping you provide better service. Through this platform, you can store essential information, such as client phone number, address, and website, so your technicians can reach out to them. You can also use store documents, checklists, and network diagrams for easy and secure access.

SyncMonkey enables your employees to use the platform to list their credentials and logins for the systems they use daily. To improve your security, you can manage what information your employees can see, which helps in protecting client information.

Your clients can use SyncMonkey to store their credentials and list their network devices. They can also use the client portal to update their payment information, access their invoices, and manage their credentials for better transparency.

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Overview of SyncMonkey Benefits

Information and Document Storage

SyncMonkey lets you store the information and documents you need to serve your clients better. It serves as a repository where you can access client phone numbers, addresses, and websites. You can also store documents with important client information, including their network diagrams and service checklists. To protect your clients’ information, the platform enables you to manage who can access what data.

Credentials Management

SyncMonkey enables you and your employees to store and manage the credentials you need for the systems you use. Your employees can input their logins and information for their core systems for better and easy access. Meanwhile, your clients can use this platform to store their server details, software licenses, and other services. This platform also provides easy import functions to help you and your clients upload your data more efficiently.

Client Portal

SyncMonkey provides a client portal, enabling you to achieve better transparency and trust within your client relationships. Your clients can access and manage their information, credentials, and documents. Your employees can also use the portal to access their own information and view and update their payment information and invoices.

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Overview of SyncMonkey Features

  • Sites and Company Details Repository
  • Document Storage
  • Employee Management
  • Client Server Credentials and Devices
  • Client Software Licenses
  • User Management
  • OTP Sharing
  • Client Portal
  • PSA Sync
  • History
  • Import Functions
  • Global Search
  • Meetings Module
  • Accounting Module
  • HR Module

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

SyncMonkey Position In Our Categories

Keeping in mind companies have unique business-related needs, it is only prudent they steer clear of deciding on an all-in-one, ideal business application. Needless to say, it would be difficult to come across such application even among well-known software products. The better step to undertake would be to write the various chief aspects that entail inspection including major features, pricing, technical skill capability of the employees, organizational size, etc. The second step is, you should perform your research systematically. Read some SyncMonkey review articles and look over the other software programs in your list in detail. Such detailed research ascertain you drop mismatched applications and choose the system that provides all the tools your business requires to achieve growth.

Position of SyncMonkey in our main categories:

Companies have unique needs and requirements and no software application can be perfect in such a condition. It is useless to try to find a perfect out-of-the-box software system that fulfills all your business wants. The intelligent thing to do would be to adapt the solution for your specific wants, employee skill levels, budget, and other elements. For these reasons, do not rush and subscribe to well-publicized trendy solutions. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your groundwork, look into each short-listed application in detail, read a few SyncMonkey Document Management Systems reviews, speak to the vendor for clarifications, and finally settle for the application that presents what you require.

How Much Does SyncMonkey Cost?

SyncMonkey Pricing Plans:

Free Trial

Basic

$9.99/user/month

Intermediate

$19.99/user/month

Premium

$29.99/user/month

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What are SyncMonkey pricing details?

SyncMonkey Pricing Plans:

Free Trial

Basic

$9.99/user/month

Intermediate

$19.99/user/month

Premium

$29.99/user/month

SyncMonkey offers three enterprise pricing packages that you can choose from:

Basic – $9.99/user/month or $99.98/user/year

  • 25 companies
  • Documents and guides
  • Employees
  • Servers and devices
  • Software license management
  • Full version control
  • PSA/RMM 2-Way Sync
  • 3 client portals

Intermediate – $19.99/user/month or $199.98/user/year

  • All of Basic plan features
  • Third-party services
  • 5 client portals

Premium – $29.99/user/month or $299.98/user/year

  • All of Intermediate plan features
  • Accounting module
  • HR module
  • Meeting module
  • 10 client portals

User Satisfaction

Positive Social Media Mentions 25
Negative Social Media Mentions 0

We are aware that when you decide to get a Document Management Systems it’s crucial not only to find out how experts score it in their reviews, but also to check whether the actual users and businesses that bought it are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SyncMonkey reviews across a broad array of social media sites. The information is then displayed in an easy to understand form revealing how many clients had positive and negative experience with SyncMonkey. With that information at hand you will be ready to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SyncMonkey?

SyncMonkey integrates with the following applications and services:

  • SyncroMSP
  • ConnectWise
  • Ninja RMM
  • Autotask
  • Moneris
  • Microsoft SSO
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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