ThunderTix is a full spectrum of tools for theaters and performing arts, annual festivals, guided tours, dance recitals, live music venues, school theaters, conferences and trade shows, sporting events, not-profit events, train reservations and more. It simplifies ticketing, event creation and venue management and makes it easier to sell tickets online, manage relationships and receive payments and donations. The ticketing software works well for both online and walk-in/phone orders.
Being a fully customizable platform, ThunderTix can directly embed events into official websites and helps strengthen brand identity. The user-friendly box office ticketing platform is easy to use, and staff members as well as customers can start using it without any learning curve. The platform also provides tools for effectively marketing events and managing venues.
Show MoreThe online ticketing system works best with official company websites, but businesses without their own websites can also take advantage of the software to sell tickets online. ThunderTix does not charge any ticket fees and provides businesses with complete control over fees and revenues. The software processes payments on a daily basis and ticket proceeds can be deposited using merchant accounts or payment gateways. The CRM automatically creates a customer record after an order is processed, which can be used later for marketing and analysis. The information in the CRM is searchable and can be exported for further analysis and future campaigns. The option to offer coupons and promo codes through the social media helps boost ticket sales, while businesses can also sell tickets directly on their Facebook page.
The platform also works well for non-profits and allows them to receive online donations while customers are purchasing tickets. Businesses can also introduce surveys and questionnaires during the checkout process and ask up to five questions to gain better understanding and valuable feedback. Event reports provide valuable insight into sales and financials, making it easier to reconcile information. The iOS app allows scanning barcode tickets, which helps prevent fraud and streamline the check-in process. Customers automatically receive an email with a ticket in PDF format after they purchase an online ticket. The e-tickets are fully customizable and businesses can use them to upsell event sponsors by placing their logos.
The social sharing tools allow businesses to harness the power of the social media and amplify awareness, while tickets can also be made available on third party sites using a simple-to-embed code. MailChimp and Constant Contact integration allows easy syncing of customer data, while Google Analytics provide deep insights into customer behavior and helps improve processes.
Show MoreBearing in mind companies have special business-related requirements, it is only wise that they abstain from getting a one-size-fits-all, ideal solution. Needless to say, it would be difficult to chance on such application even among well-known software products. The reasonable thing to do is to note down the varied important functions which merit deliberation including crucial features, price plans, technical skill capability of staff, business size, etc. After which, you should perform your product research systematically. Browse through these ThunderTix evaluations and explore each of the software options in your shortlist more closely. Such well-rounded product research can make sure you stay away from unsuitable software solutions and select the system which provides all the tools your business requires.
Position of ThunderTix in our main categories:
ThunderTix is one of the top 100 Event Management Software products
If you are interested in ThunderTix it may also be beneficial to examine other subcategories of Event Management Software listed in our database of B2B software reviews.
There are popular and widely used applications in each software category. But are they necessarily the best fit for your organization’s unique needs? A market-leading software product may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few ThunderTix Event Management Software reviews and think about the elements that you want in the software such as the cost, main tools, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these apps, read online comments, get clarifications from the vendor, and do your homework meticulously. This in-depth groundwork is sure to aid you select the finest software platform for your company’s specific requirements.
ThunderTix Pricing Plans:
$39/month
$99/month
$439/month
$999/month
ThunderTix Pricing Plans:
Free Trial
Small events
$39/month
Growing business
$99/month
Established business
$439/month
Enterprise
$999/month
ThunderTix offers four SMB and enterprise pricing plans for users to choose from. Give the details a loo, and select the best plan for your company:
Small events: $39/month (Up to 100 tickets/mo, additional tickets $0.59/ticket)
Growing business: $99/month (up to 300 tickets/mo, additional tickets $0.49/ticket)
Small event features plus:
Established business: $439/month (Up to 1,500 tickets/mo, additional tickets $0.39/ticket)
Growing business features plus:
Enterprise: $999/month (Up to 4000 tickets/mo, additional tickets $0.24/ticket)
Established business features plus:
We realize that when you decide to get a Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to discover whether the real users and companies that use these solutions are indeed content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ThunderTix reviews across a broad range of social media sites. The information is then featured in an easy to understand way revealing how many customers had positive and negative experience with ThunderTix. With that information at hand you will be prepared to make an informed buying choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
ThunderTix integrates with the following business systems and applications:
ThunderTix average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Right from the very start in contacting ThunderTix over the phone, I knew right off the bat, I've got an ideal ticketing system for our choir. Each question being thrown at that time was answered with confidence. System details were broken down in terms that anyone can understand. Ticketing system limitations were broken down with honest explanations and clear ways of getting around them. I appreciate them understanding non-profits and even putting in a donation option.
CONS: The only thing I'd recommend is to find some way for a group of attendees to make a purchase on blocked seats via a code. Even if that won't come to fruition, at least it would be that awesome functionality worth thinking about. Overall, there's nothing to hate.
The least favorable review
PROS: I love how it's simple to seek out tickets for any event. Other platforms have a habit of bringing you to endless and mind boggling steps just you can snag the tickets you want. On the other hand, ThunderTix makes it really simple to sniff out tickets you need for an event you want to be part in. Their system allows for easy ticket purchases with simpler processng of payment. Ticket confirmation can be printed and esily access.
CONS: I don't like the fact that I can't set prices for different seating arrangements. For example, I can't label pricing according to seats for general admission and seats instended for reserved ticket holders. This would be a big help if there was a solution to this especially when dealing with special events. We frequently have donors/sponsors who fund these events. It'd be a plus to send them to seats already reserved to them while catering to general admission seats.
More reviews from 7 actual users:
Sort by:
Highly versatile and user-friendly ticketing system that can be accessed directly.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: When making use and reseacing online ticketing systems, ThunderTix separates itself from the crowd. It's easy to use. Plus it offers flexibility in adapting to venue scenarios. It comes with data reporting and excellent tech support. Thundertix happens to be just one of very few ticketing platform that actually listens to what users have to say.
CONS: In the initial going, ThunderTix seemed like a one-stop-shop seen in other online ticketing platforms. But due to their tech support system that's more personalized, it evolved as an ideal solution that's a turn-key for consumers. It's a tool that can adapt to any business.
The best at what it does.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Right from the very start in contacting ThunderTix over the phone, I knew right off the bat, I've got an ideal ticketing system for our choir. Each question being thrown at that time was answered with confidence. System details were broken down in terms that anyone can understand. Ticketing system limitations were broken down with honest explanations and clear ways of getting around them. I appreciate them understanding non-profits and even putting in a donation option.
CONS: The only thing I'd recommend is to find some way for a group of attendees to make a purchase on blocked seats via a code. Even if that won't come to fruition, at least it would be that awesome functionality worth thinking about. Overall, there's nothing to hate.
Ideal to have in business.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: We've stuck by ThunderTix for more than a decade now. We've made up our mind not to go someplace else. Right from the beginiing, ThunderTix has always delivered us the best ROI. The system in itself is simple to utilize. That's for both the consumer and management side. Support has been nothing but excellent.
CONS: There's really nothing to hate with ThunderTix. Since we used it, we were highly pleased with how it does things.
A quick approach to acquiring tickets.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love how it's simple to seek out tickets for any event. Other platforms have a habit of bringing you to endless and mind boggling steps just you can snag the tickets you want. On the other hand, ThunderTix makes it really simple to sniff out tickets you need for an event you want to be part in. Their system allows for easy ticket purchases with simpler processng of payment. Ticket confirmation can be printed and esily access.
CONS: I don't like the fact that I can't set prices for different seating arrangements. For example, I can't label pricing according to seats for general admission and seats instended for reserved ticket holders. This would be a big help if there was a solution to this especially when dealing with special events. We frequently have donors/sponsors who fund these events. It'd be a plus to send them to seats already reserved to them while catering to general admission seats.
I was a TicketMaster user. But ThunderTix turned the tables for me.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I like how tickets cane be printed out and includes the name of the buyer. It's cool having the ability to directly run charges vai the program. I couldn't do that through TicketMaster for the Asheville Symphony. ThunderTix is easy to use. It's fun using it actually.
CONS: Customers frequently call since they're having difficulty making ticket orders online. And the seats that were picked happen to be "on hold." The sad part was, I couldn't do anything for the several straight minutes. The only thing I'm limited to do is taking their number and giving them a call back. Another problem is that when an interested customer wants two seats in the same rows that aren't seated side by side, I'd receive an error notification.
A great ticketing system across the board.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: One of the best things we appreciate is how responsive their customer service is. When you want them, they're constantly there. The system is simple to utilize. I get all the required info which importantant to comprehending the reality of today's business. While listening to your gut is sone thing, but doing so involves informing it with numbers, and that Thundertix lets you do just that.
CONS: At times, changes can be seen in the program that we didn't come to expect. So that led to some disruptions. This would slightly affecs our partners in ticker-selling. It'd be nice to have some kind of notice before changes are being rolled out. Bu then again, these changes are small and aren't that difficult to understand.
A great move from a paper environment.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: We went from doing things manually and handling a bunch of paperwork to Thundertix. It was smooth operation since making the switch. It actually matched the process we did before and the ticketing scheme is very similar. Our customers now appreciate the fact that tickets can be bought from the comfort of their home. Thundertix keeps a surprisingly low pricing.
CONS: We wanted to showcase our pricing range for a number of things including membership. To be a basic member, it would cost anywhere from $25 to $75. If that happened, we'd be able to sell memberships via Thundertix. Right now, we couldn't even do any of that. Allowing for pricing ranges for membership would make Thundertix even more favorable to us.
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
OR
Sign in with company emailSign in with company email
Highly versatile and user-friendly ticketing system that can be accessed directly.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
The best at what it does.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Ideal to have in business.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
A quick approach to acquiring tickets.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
I was a TicketMaster user. But ThunderTix turned the tables for me.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.