TicketSource Review

Our score: 9.0 User satisfaction: 92%
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What is TicketSource?

TicketSource is a free event ticketing platform for organizers, attendees, and venues. You can use it to sell from 10 to 10,000 tickets. It is a single system that integrates in-house ticket sales, customer records, and online bookings. Attendees can utilize the event-branded ticket buying interface to easily book their tickets.

TicketSource is a self-service system that empowers you to manage your events online round the clock. Booking fees are calculated based on set ticket prices and are applied to all PayPal and credit/debit card payments. Organizers can brand TicketSource screens with their logo and graphics, and provide a streamlined ticket buying experience to attendees. They can also utilize the TicketShop app to sell tickets on their social media page and website.

Depending on the venue and event, organizers can provide general admission tickets or numbered ones based on a seating plan. They can offer tickets as mobile tickets, thermal printed tickets, etickets, or QR coded wristbands.

TicketSource is ideal for events of any type and size in any venue. This solution has been used by theaters, arenas, festivals, clubs, churches, colleges, and schools. Booking fees can be applied on attendees which means this platform is free to use for organizers.

Overview of TicketSource Benefits

Customize Your Event Details

Create your TicketSource account and use your personalized dashboard to manage all aspects of your events online round the clock. The simple dashboard enables you to manage ticket allocations, create venue seating plans, and maintain your event listings. Add your brand logo and colors to your ticket shop. If necessary, provide role-based permissions to help other users access the dashboard. You can add multiple events and allocate tickets for them. Plus, you can accept donations and sell merchandise and sundry items.

Market Your Box Office

TicketSource offers promotional tools for online marketing. You can add booking links to digital media and embed the ticket shop app in your Facebook page and website to maximize ticket sales. Provide incentives to buyers by means of early bird prices, last minute ticket deals, and discounts for group bookings. Email marketing is made effortless by MailChimp integration and customer database management features. Generate insightful reports to learn how buyers are finding you. Export customer data to other solutions.

Sell Ticket In-House and Online

You can sell tickets via multiple sales channels. Buyers can book tickets online quickly and securely and pay with credit or debit card. In addition, the dashboard allows you to record in-person payments against the same ticket allocation as online booking. This helps to avoid overbooking. You can provide a variety of ticket formats including thermal printed tickets, mobile tickets, and etickets. The phone box office service handles phone bookings for you. TicketSource manages card payments or you can integrate Stripe. Single inventory integrates in-house and online sales. There is no booking fee for tickets sold in-house. You can notify bookings via email.

Manage the Audience and Track Results

TicketSource provides a variety of tools to help you manage the audience attending an event. You can opt to use barcode scanners to validate tickets or utilize a printed door list for manual checking. Use their wireless scanner kits at venues with multiple entry points, or Android and iOS apps to scan and validate ticket barcodes. After the event is over, generate a sales report to simplify your accounting and analyze sales. Make accounting easy by breaking down revenue in reports.

Overview of TicketSource Features

  • General admission
  • Choice of ticket formats
  • Telephone box office service
  • Sell merchandise and programs
  • Viral promotion
  • Early bird discounting
  • Promotional emails
  • Sell online 24/7
  • Integrated bookings
  • No-hassle cancellations
  • In-house ticket printing
  • Secure tickets
  • Fast ticket scanning
  • Offline scanning
  • Real-time sales tracking
  • Analytics integration

TicketSource Position In Our Categories

Since companies have specific business-related requirements, it is reasonable they steer clear of deciding on an all-encompassing, “perfect” system. Nevertheless, it would be futile to come across such application even among sought-after software solutions. The best step to undertake would be to make a list of the numerous significant functions that require careful thought including essential features, budget, technical skill competence of staff members, organizational size, etc. Thereafter, you must follow through your research systematically. Browse through some of these TicketSource analyses and look over the other software solutions in your shortlist in detail. Such all-encompassing research ensures you circumvent poorly fit software solutions and buy the system that meets all the function you require company requires in growing the business.

Position of TicketSource in our main categories:

TOP 20

TicketSource is one of the top 20 Event Management Software products

If you are considering TicketSource it might also be beneficial to analyze other subcategories of Event Management Software collected in our database of SaaS software reviews.

Companies have different wants and requirements and no software solution can be ideal in such a situation. It is pointless to try to find a perfect out-of-the-box software app that meets all your business wants. The wise thing to do would be to modify the application for your unique wants, employee skill levels, finances, and other aspects. For these reasons, do not rush and invest in well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your research, look into each short-listed application in detail, read a few TicketSource Event Management Software reviews, call the seller for explanations, and finally choose the application that presents what you need.

How Much Does TicketSource Cost?

TicketSource Pricing Plans:

Free Trial



Customer Booking Fees

7% booking fee with TicketSource

Customer Booking Fees

4.5% booking fee with Stripe

TicketSource is free for organizers to use. The vendor provides free ticketing for free events.

Customer Booking Fees

For paid events, customers need to shell out a small booking fee if they pay online:

  • 7% booking fee (including VAT) with TicketSource payment processing
  • 4.5% booking fee (including VAT) with Stripe payment processing

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 1

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TicketSource reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TicketSource. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.



Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are TicketSource pricing details?

TicketSource Pricing Plans:

Free Trial



Customer Booking Fees

7% booking fee with TicketSource

Customer Booking Fees

4.5% booking fee with Stripe

TicketSource is free for organizers to use. The vendor provides free ticketing for free events.

Customer Booking Fees

For paid events, customers need to shell out a small booking fee if they pay online:

  • 7% booking fee (including VAT) with TicketSource payment processing
  • 4.5% booking fee (including VAT) with Stripe payment processing

What integrations are available for TicketSource?

TicketSource integrates with the following systems and applications:

  • Analytics integration for Facebook, Twitter, and Google
  • MailChimp
  • Stripe

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Reviewed By Louie Andre
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