TimeSolv Review

PROS: Features I love 1. You can track your daily activities with TimeSolv using the calendar view; 2. Input activities easily; 3. Easy client billing.

CONS: Generating bills should be as easy as inputting entries.

PROS: I can organize my regular billing and my additional miscellaneous fees with clients in relation to my activities per workload. I can see and track my activities on a weekly or monthly basis. It is a more transparent way of billing clients.

CONS: Hoping for more customization options—I wish we could color-code each client, and have a separate screen or folder for each client, set reminders to input the activities and work hours during the day.

PROS: TimeSolv has upgraded the way I do my invoices. As a self-employed paralegal, I have always used Excel and another time/billing software for my billing needs. It was tedious and requires a lot of time. I never really thought that inputting time (I love that we can enter a “shortcut” for inputting time entries), making invoices, and entering payment would be this fast.

CONS: For the past three months, I have been using the application, I am yet to find out what I don’t like about it.

PROS: This application is marketed to legal services, but it can also be used in other industries. I work in public relations. The time entry, reporting, billing, and invoicing function of the application definitely helped me with properly dealing with my clients.

CONS: None so far.

PROS: The best billing program I have ever used! And the transition has been flawless with the help of their customer representatives. They take their time in explaining and walking us through on how to use the application. The application itself is so easy to use, so simple! Our lawyers can just input their activities for the day and the app would record it so at the end of the month there’s no need for the tedious task of inputting hours. Plus, it is way cheaper than my previous app.

CONS: None, this is the best app I have ever used.

PROS: I am highly recommending this product to whoever does timekeeping and billing. TimeSolv is an amazing product—easy to use, comprehensive, and extensive. Plus the support is eager to help you and answer your questions.

CONS: Little issues but they already addressed it.

PROS: TimeSolv is an easy to use application which helped us with tracking our hours and billing and invoicing with clients. What I really love about them is how they take care of their own clients: they provide a 30-day trial which can be extended for a week if you are still undecided, online tutorials and online support, and they receive feedback from clients through a forum which they then apply on their updates.

CONS: I wish for it to have a customizable or simpler way of invoicing.

PROS: I can automate my sending of invoices to clients using TimeSolv. The app can be integrated with QuickBooks and LawPay for automated payment. Easier and faster way to do business especially for routine bills. The customer representatives are very helpful and very informative but it takes a while to learn how to use the application. Relying on just the online tutorials is not much help so thank goodness for the reps who have the patience to deal with me.

CONS: The interface needs to be more user friendly and prettier. Wish that I can integrate documents or other third-party applications with the app.

PROS: They have features that make billing and generating payroll faster and with less effort. What I really love about the application is that we can generate reports from the activities done on that period and we can also improve the way we do business through it.

CONS: Just want to know all its features so that we can utilize it.

PROS: Easy to use. Helps keep track of business needs and more.

CONS: Simplify it more. Simple is always best specially with new employees needing to learn.

PROS: TimeSolv is so easy to navigate on. I was so nervous to use it at first but with its simple interface and the daily tips on how to use the app, I got that hang of using it and I was actually happy at how comprehensive it is. Plus the customer service is always responsive and helpful.

CONS: None, I love all its features and would want nothing else.

PROS: TimeSolv makes it easier to track your detailed activities during the day rather than using estimations.

CONS: For new users, it is a bit tricky to use it.

PROS: The thing I like the best about TimeSolv is the ease of entering billable fees and expenses, and the customer service and support I have received thus far has been excellent. I have a variety of clients in my practice. Some are short-term clients where I may do some quick document review or research, and other matters that may remain open for a year plus. For the short-term clients I can very quickly enter time or expenses, generate a bill, and email it. For the longer-term clients it works the same way of course, and the time and expense tracking features are great to be able to easily view throughout the process.

CONS: Truly there is nothing I have seen that makes me regret making the change to TimeSolv. If I had to pick one thing it would be that there are many features that are customizable, but there are some others that I wish I could have a little more control over in the invoicing (size of address on first page for one), and the default display of a client's "office phone" instead of mobile phone (but this is easily remedied by entering the mobile # in the office # since I rarely ask for/need a client's work # anyways). All of that said, TimeSolv allows users to recommend features and to "agree" with features that others have recommended to help them in determining what features are missing or become necessary as time passes.

PROS: I love the calendar set up in this application. I can easily view the billed hours per client on a weekly or monthly basis. It is so practical. It made billing easier and fun.

CONS: The chat function for contacting support would be nice.

PROS: I can't think of any. There are a lot of deficits. The program doesn't work well and there are a lot of errors. The customer support is minimal. Most of the representatives don't seem to know how the program works.

CONS: The program is very buggy. When doing bills, the dates of time entries seemed to change on their own, the customer service representatives are poorly trained. I asked 3 different people how to handle one issue and got 3 very different answers, none of which seemed to work.

PROS: This is by far the best and most user-friendly timekeeper I have used so far. It greatly helped us monitor the time spent on tasks and projects which makes the billing and invoicing so much easier. I wish we have switched sooner!

CONS: None yet.

PROS: The program is user-friendly, clear, and structured. There are a great variety of possibilities for the layout of invoices. It is cloud-based, so anyone can enter time and expenses from any computer or phone; a desktop widget helps to enter time quickly during the workday. Best of all is the customer service at TimeSolv. One-on-one training sessions, online videos and knowledge base, and quality phone support staff.

CONS: When creating invoices there are certain features that cannot be changed, even through there are a lot of possibilities for the layout.

PROS: It's web-based, so anyone on a PC or a Mac can use it from pretty much anywhere. It's intuitive, so there isn't a big learning curve.

CONS: The retainer feature seems underdeveloped, and doesn't track accounting-wise with what we actually do with retainers -- but we've found a work-around.

PROS: Abbreviations make timekeeping simple and fast. The reports are second to none.

CONS: When changing sub-activity codes in duplicate time entries, the text in the description should update accordingly.

PROS: The way it keeps track of time by client during the month. The use of the Sync app to record time without having to open the full program. the ability to use it anywhere. The appearance of the invoices and the sending them by email

CONS: I would like to send out "invoices" to people not billed during the month instead of sending statements. Custom reports should be available.

PROS: That clients can view their portal and that payments sync with the client/matter. It saves me alot of time.

CONS: It does not sync with Quickbooks automatically. I have to connect and syn on a daily basis.

PROS: Makes billing clients very easy and efficient. Also looks very professional and easy for clients to dicipher and read.

CONS: Could use better training on closing out files. Forced to navigate on my own as customer service rep did not return call to provide tutorial that was promised. On line training moves too fast and just skims surface.

PROS: Internet accessibility and product support. Every time I have needed support it has been right there.

CONS: Would like to see the ability to pull complete account at one time for any matter.