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Tobi Review

Tobi
Our score: 8.0 User satisfaction: 96%

What is Tobi?

Tobi is a customer-centric,cloud-based dispatching and scheduling software that improves the transport operations of providers of non-emergency medical, demand-responsive, and paratransit transportation services. Tobi combines scheduling, dispatching, reporting, and billing capabilities into an easy-to-use and complete solution. It helps NEMT transportation providers drive efficiency and scalability while improving driver and customer satisfaction.

With its proprietary machine learning and artificial intelligence, you can automatically schedule and dispatch personnel and vehicles based on optimum routes. You can also monitor the location of your vehicles in real-time through GPS technology. Tobi provides an online booking portal that allows customers to book transport services, make payments, and monitor trips from anywhere. 

It supports integration with billing companies as well for you to streamline the processing and management of bills and claims. Moreover, you can take advantage of its other features like driver application, financial tracking, and automated trip reporting and attestation. 

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Overview of Tobi Benefits

Enhanced Transport Operations 

Tobi was designed to improve the transport operations of non-emergency medical (NEMT), demand-responsive, and paratransit transport providers. It uses a proprietary machine-learning algorithm to learn and analyze the travel trends and patterns of your company and provide the best possible routes to take. 

Vehicles and staff can be scheduled and dispatched instantly and effectively with only a few personnel involved. Plus, through real-time GPS vehicle tracking, you’ll gain better visibility and control over your fleet of vehicles. You can make insights and decisions from instant and accurate information about vehicles’ location. 

Business Growth 

The dispatching and scheduling software was built with features that help you grow your NEMT business. For example, you’ll have the ability to set pricing for your transport services in a granular and sophisticated manner. You can create and customize various pricing models and rules based on specific service, trip, and vehicle types, seating and maintenance needs, and purposes. 

Tobi makes it easy for you to boost scalability and growth. You can handle a single fleet or multiple fleets of vehicles and even groups of companies within the software. Managing permissions for cross-dispatching and contracting is a breeze as well.  

Streamlined Financial & Billing 

Tobi gives NEMT, demand-responsive, and paratransit transport providers the opportunity to streamline their financial and billing processes. It  connects with the billing companies/agencies you’re working with and allows you to work with its own billing partners

The software also allows you to generate invoices automatically, track invoices, receivables, statements, and claims, and perform account, patient, or trip-wise reconciliations. Additionally, Tobi lets you instantly generate and submit reports to brokers to attest completed trips, allowing you to receive payments quickly and accurately.

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Overview of Tobi Features

  • Automated Scheduling & Dispatching
  • Route Optimization
  • GPS Vehicle Tracking
  • Billing Integration
  • Bookkeeping
  • Trip Attestations
  • Claims Management
  • Booking Portal
  • Driver App
  • Reporting
  • Multiple Companies & Fleets

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

Tobi Position In Our Categories

Since businesses have particular business needs, it is only logical that they abstain from purchasing a one-size-fits-all, ideal software product. Having said that, it is futile to come across such a software product even among branded software solutions. The practical step to do can be to set down the varied key factors which merit investigation such as crucial features, price terms, skill ability of the employees, company size, etc. The second step is, you should follow through your product research through and through. Go over some of these Tobi evaluations and check out the other software options in your list in detail. Such all-encompassing product investigation can make sure you weed out unfit applications and pay for the one which meets all the features your business requires.

Position of Tobi in our main categories:

TOP 50

Tobi is one of the top 50 Fleet Management Software products

If you are considering Tobi it might also be a good idea to check out other subcategories of Fleet Management Software collected in our base of SaaS software reviews.

Every enterprise has different needs and requires a software that can be customized for their size, kind of employees and customers, and the particular industry they are in. For these reasons, no system can offer perfect tools out-of-the-box. When you look for a software product, first be sure what you require it for. Read some Tobi Fleet Management Software reviews and ask yourself do you want basic functionality or do you want sophisticated functionality? Are there any industry-specific tools that you are seeking? Find the answers to these queries to help your search. There are multiple factors that you need to mull over and these include your finances, specific business requirements, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the system that presents all that you require to boost your organization efficiency and productivity.

How Much Does Tobi Cost?

Tobi Pricing Plans:

Free Trial

Standard

$50/vehicle/month

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What are Tobi pricing details?

Tobi Pricing Plans:

Free Trial

Standard

$50/vehicle/month

Tobi provides three enterprise pricing plans for users to choose from. Here are the details of each plan:

Standard  – $50/vehicle/month

 

  • $0.10 per trip charge
  • Real-time/Pre-scheduled dispatching
  • Trip import via API or CSV
  • Live trip & run monitoring
  • Real-time trip status updates
  • Pricing models & rules
  • Automated invoicing
  • Billing integration
  • Payment recording against payers
  • Bookkeeping – account, patient or trip level reconciliation
  • Automated claims submission
  • Automated trip attestations
  • Driver mobile app
  • Email support (1 business day)

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you choose to buy a Fleet Management Software it’s crucial not only to see how experts score it in their reviews, but also to find out if the real clients and companies that bought these solutions are genuinely happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Tobi reviews across a vast array of social media sites. The information is then presented in an easy to digest way revealing how many clients had positive and negative experience with Tobi. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Tobi?

Tobi integrates with billing companies/agencies.

Tobi User Reviews

Tobi average rating:

Average score
4.8/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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More reviews from 1 actual users:

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Great Features with Affordable Pricing

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Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.07.2022 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad

PROS: Tobi Cloud software is a complete solution for NEMT providers. It is easy to use and helps us improve our efficiency. The optional modules help us reach the next level of service to our ridership.

CONS: We didnt find any cons till now

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Great Features with Affordable Pricing

Read full review >
Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.07.2022 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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