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Tradeshift Review

Tradeshift
Our score: 8.3 User satisfaction: 98%

What is Tradeshift?

Tradeshift is a web-based procurement and invoicing platform that helps businesses connect with their suppliers and partners and provide them with a shared avenue where they can share and approve documents electronically. Sending invoices, approving payments, and delivering reports are some of the tasks that become more efficient with Tradeshift.

This cloud-based procurement and invoicing application facilitate collaboration and communication between businesses and their suppliers online, thus eliminating the need to enter essential information by manual means. Users can customize and configure their rules to ensure that invoice information is accurate before it is approved. No more errors, no more overtime. Just efficient invoice approval and management.

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Overview of Tradeshift Benefits

Tradeshift offers businesses with an online platform where they can connect with their suppliers and expedite all their transactions, from sending and receiving invoices, approving payments, product collaboration, and more. With Tradeshift, companies and their suppliers come together on a single, unified location where they can transact, communication, and collaborate with each other.

With Tradeshift, transactions between businesses and suppliers become faster and more streamlined. This leads to effective handling of invoices, suppliers get paid much faster, and products and services are delivered quickly. The software enables companies to gather supplier information based on their brand and requirements and validate the data automatically.

Tradeshift automatically scans and analyzes invoice data via its CloudScan function. Suppliers can authenticate their own invoices and corroborate the information quickly and efficiently. Both businesses and suppliers can communicate and collaborate to devise and implement a more effective workflow. This functionality takes out the bottlenecks via efficient coding, approval re-assignment, and other tools and capabilities.

Tradeshift is a very straightforward application that provides a guided approach to new users. There is no training required to become familiar with Tradeshift. That means users are able to perform tasks like coding invoices, approving payments, and more in no time. The application helps both business and supplier to achieve real-time contract compliance as well.

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Overview of Tradeshift Features

  • Procure to Pay
  • Supplier Engagement
  • Seller Space
  • Solutions for SMB
  • Build Your Own Solution
  • AP Automation
  • Supplier Management

Tradeshift Position In Our Categories

Knowing that companies have their own business demands, it is only practical that they abstain from selecting an all-encompassing, ideal software product. Nevertheless, it is troublesome to try to chance on such an app even among branded software products. The reasonable step to do is to set down the numerous main aspects which necessitate inspection like critical features, budget, technical skill competence of the users, company size, etc. Next, you should do your product research comprehensively. Browse through these Tradeshift analyses and explore the other software products in your list more closely. Such detailed product investigation guarantees you drop mismatched applications and choose the system which has all the tools your company requires.

Position of Tradeshift in our main categories:

TOP 50

Tradeshift is one of the top 50 Procurement Software products

Each enterprise is different, and might require a special Procurement Software solution that will be adjusted to their company size, type of customers and staff and even specific niche they deal with. We advise you don't count on locating an ideal solution that will work for each business regardless of their history is. It may be a good idea to read a few Tradeshift Procurement Software reviews first and even then you should keep in mind what the software is supposed to do for your business and your staff. Do you require a simple and intuitive app with only elementary features? Will you really make use of the complex tools needed by pros and big enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a trustworthy service that will fit your budget.

How Much Does Tradeshift Cost?

Tradeshift Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Tradeshift pricing details?

Tradeshift Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Tradeshift’s pricing information is available upon request with the exception of the seller club: seller club.

Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 83
Negative Social Media Mentions 2

We know that when you choose to get a Procurement Software it’s crucial not only to find out how experts rank it in their reviews, but also to check whether the actual clients and businesses that purchased it are actually satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Tradeshift reviews across a vast array of social media sites. The information is then displayed in an easy to digest form revealing how many clients had positive and negative experience with Tradeshift. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Italian

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Tradeshift?

Tradeshift integrates with the following business systems and applications:

  • Workato
  • KashFlow
  • riskmethods
  • Exact Software
  • Microsoft Dynamics NAV
  • Babelway
  • EcoVadis
  • QuickBooks
  • Xero
  • Determine
  • EasyTrade
  • Sage 50

Tradeshift User Reviews

Tradeshift average rating:

Average score
5/5 (18 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Leroy

PROS: TradeShift is easy to set up and once you learned it, it becomes more intuitive. I love the customized invoices, this is great feature. I can easily keep track of unpaid invoices. It gives better clarity to clients. It speeds up the invoicing process. Also, it saves huge amount of time.

CONS: I have run into some issues when I used Tradeshift with Firefox, when I called their customer service team they have explained me that this was more because of the Firefox than this product. I haven’t experience any problems when I switched to Chrome.

Reviewed 5 years ago

Read full review >

The least favorable review

Beulah

PROS: This product is easy to setup, submit invoices fro and to navigate. At first I was using only for these reasons but I have found that there are other features that are extremely helpful. I love networking, showcasing my portfolio and other tools. My client uses TradeShift and we using when billing them and we want to take full advantage of other features as well.

CONS: When I started with this product I had some issues when it came to uploading my information. I had to call tech support team for help, they have managed to solve the problem within 48 hours.

Reviewed 4 years ago

Read full review >

More reviews from 18 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Awesome tool

Read full review >
Lila
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.11.2021 Company Size: 1-10 Employees Industry: Information Technology and Services 

PROS: There are lot of things I love about Tradeshift, I especially like the idea of using it for free without commitments. The tool works out of the box. The tasks that are required for setting up are simple and the ongoing usage is smooth and intuitive. The UI is straightforward and fclear, it doesn’t require some complex development or workaround.

CONS: It doesn’t offer lot of features and there are some limitations. It would be great if they could include more feature so it cna be used by large organizations. They could implement some customization options so we can create our own email and invoice templates. There are only options for deleting and accepting quotes but you cannot cancel them.

What do you think about this review?

Great Poor

Accurate and easy to use tool for invoicing

Read full review >
Shannon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: 11-50 Employees Industry: Construction

PROS: This tool is easy to use. Its interface is great and allows you to easily submit invoices to the customer. You don’t have to go through customer to get the invoice submitted and processed. When you receive the customer’s purchase order on the TS site all you have to do is to accept the order and the invoice is immediately done. Then you’ll receive notifications when the customer has accepted the invoice and when the payment is being processed.

CONS: I wish I could back dated invoices to the date when the work was completed instead of the date when the invoice was submitted. I wish to see the date when the work is done.

What do you think about this review?

Great Poor
Show More User Reviews (18)

It is simple and easy to use and after all it is free to use

Read full review >
Muriel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.08.2021 Company Size: More than 100 Employees Industry: Environmental Services

PROS: This product is simple and it allows us to make similar invoices for my client every month. I like that I can use prior accepted invoice as a template, and all I need to do is to change the number of the invoice and the date. Some clients want me to change the product but in my opinion this software is second to none.

CONS: The document list can be cluttered when you create various invoices.

What do you think about this review?

Great Poor

Great solution for small businesses, it is easy to use

Read full review >
Emanuel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.08.2021 Company Size: 1-10 Employees Industry: Information Technology and Services 

PROS: I like almost everything about this software. You can use it for free, there are no commitments. It works out of the box. The few setup tasks that are required are simple and the ongoing usage is intuitive. The interface is clear and understandable, it doesn’t require some complex development.

CONS: I hate to say this, but it has limited functionality. It offers small number of features. They could include more and more features so it can be used by larger companies or organizations. The product would benefit by implementing some customization options so the users can create their own email and invoice tempaltes, instead of using Tradeshift’s. There is no option to cancel quotes, there are options for deleting and accepting.

What do you think about this review?

Great Poor

It does the work that is paid for

Read full review >
Neil
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.07.2021 Company Size: 11-50 Employees Industry: Railroad Manufacture

PROS: Tradeshift software is straightforward and easy to use. The setup is easy and it allows us to keep track of our invoicing process. I get full picture of what’s going on within the purchasing system. We can add steps to every order and piece of correspondence on docs between customer and vendor.

CONS: It requires some manual validation on the emails that we send and this process takes time. The customer needs to pay attention when plugging the stuff in and the vendor needs to be focused all the time.

What do you think about this review?

Great Poor

TradeShift offers a lot of wonderful features

Read full review >
Beulah
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2021 Company Size: 1-10 Employees Industry: Motion Pictures and Film

PROS: This product is easy to setup, submit invoices fro and to navigate. At first I was using only for these reasons but I have found that there are other features that are extremely helpful. I love networking, showcasing my portfolio and other tools. My client uses TradeShift and we using when billing them and we want to take full advantage of other features as well.

CONS: When I started with this product I had some issues when it came to uploading my information. I had to call tech support team for help, they have managed to solve the problem within 48 hours.

What do you think about this review?

Great Poor

Useful and easy to set up solution

Read full review >
Lynn
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.05.2021 Company Size: 11-50 Employees Industry: Entertainment

PROS: It’s easy to use and it takes couple of minutes to set it up. It doesn’t require long-term commitment. It allows us to store all relevant data. It doesn’t have complicated formatting, its templates are customizable by trade, and it has taxable items and tax rates. The layout is customizable and our vendors can easily see our brand recognition whenever they submit invoices.

CONS: It would be really great if they could implement video tutorials for first-time users and to implement success stories from other users. Referrals are very important and video testimonial can increase the rates.

What do you think about this review?

Great Poor

Great product but it needs some improvements

Read full review >
Roberto
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.04.2021 Company Size: 1-10 Employees Industry:  Transportation

PROS: This is great product for online invoicing. The system is easy to navigate and use. I like how fast the invoicing can be done compared to manually documentation and paper document which involves lot of work, time, stamps, posting etc. I like that I can keep record of the recent invoices so I can better know the stage of the payment process.

CONS: What I don’t like is that whenever I try to change an invoice after it’s being sent there comes notification asking me to cancel the invoice and to re-send it. But, even though I have canceled the invoice it still goes to the customer and this makes lot of confusion. It is better when the canceled invoice doesn’t reach the customer. Also, the selection process for the customer to invoice can be complicated. When I want to select the customer I have to repeat it a couple of times, thankfully I don’t have lot of invoicing it would get really frustrating.

What do you think about this review?

Great Poor

Efficient, fast, accurate and wonderful tool for tracking invoices

Read full review >
Leroy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.03.2021 Company Size: More than 100 Employees Industry: Public Relations and Communications

PROS: TradeShift is easy to set up and once you learned it, it becomes more intuitive. I love the customized invoices, this is great feature. I can easily keep track of unpaid invoices. It gives better clarity to clients. It speeds up the invoicing process. Also, it saves huge amount of time.

CONS: I have run into some issues when I used Tradeshift with Firefox, when I called their customer service team they have explained me that this was more because of the Firefox than this product. I haven’t experience any problems when I switched to Chrome.

What do you think about this review?

Great Poor

Great tool for tracking my item’s status

Read full review >
Terence
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2021 Company Size: More than 100 Employees Industry: Banking

PROS: This software has wonderful features and lot of customization and options than other similar products. The system is asy to use. I am able to track my invoices through each step of the process and to get detailed information about the status of the items when creating a draft. The support team is great and helpful.

CONS: Sometimes, the process of organization of document page can be cumbersome. It would be great if they could streamline the methods so I can have better view of all finalized and pending documents.

What do you think about this review?

Great Poor

Great tool for tracking my item’s status

Read full review >
Lorenzo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.02.2021 Company Size: More than 100 Employees Industry: Banking

PROS: I like all its features. It offers lot of customization and options than other websites I have used. It is extremely easy to learn how to use the procurement software and all its basic functions. I like that I can track my invoices through every step of the process, and to have full information about the status of the items from creating a draft till the final payment. It has great support team.

CONS: The organization of the document page can be cumbersome. I would like to see more streamline methods so I can view all finalized and pending documents. I have run into some built-in complexity when it comes to invoice submitting. But, once you get the rules it gets easier.

What do you think about this review?

Great Poor

Useful and easy to set up

Read full review >
Leo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2021 Company Size: 11-50 Employees Industry: Entertainment

PROS: The software is easy to use and it doesn’t take to much time when setting up and it doesn’t require long-term commitment. We are able to store relevant data and to simplify the formatting, the templates that are within the system are customizable by trade and it has tax rates and taxable items. The layout is customizanble and the brand recognition is visible to our vendors.

CONS: They could add video tutorials for newbies and to add success stories from their users as well.

What do you think about this review?

Great Poor

Great, simple and easy to use tool for tracking and creating invoices

Read full review >
Anne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.01.2018 Company Size: More than 100 Employees Industry: Internet

PROS: TradeShift simplify the process of creating custom invoices for clients. From customer’s point of view the invoice they get is understandable and simple, and what I like most it looks really professional. It has great copy invoice feature, and I’m using it to create new invoice for same or different client for similar project.

CONS: I wish I have more information about my invoices in the user-interface. It would be great if there is a possibility to track down previously used item number descriptions. Because I want to use same item number without going back to previous drafts.

What do you think about this review?

Great Poor

With Tradeshift I can keep track of processing for free

Read full review >
Casey
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.12.2017 Company Size: 1-10 Employees Industry: Internet

PROS: Tradeshift allows me to look into my past and current invoices. This is extremely helpful tool that provides you with information about past price points so you can know where to charge for services. I can download each invoice as a PDF format. You can get an updates when the client accepts the invoice. I also, like that I can use it for free.

CONS: The platform has some issues but its tech support service was quick and they managed to solve the problem.

What do you think about this review?

Great Poor

Great, simple and easy to use tool for tracking and creating invoices on the go

Read full review >
Paul
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: The process of creating custom invoices for clients is simplified thanks to Tradeshift. As a customer, the invoice is understandable and simple and it looks highly-professional. It offers great copy invoice feature and it allows us to create new invoice for our clients.

CONS: I wish they could provide me with more information in UI. Also, I’d like to track down previously used item number description because I want to re-use the number without goinf back to some previous drafts.

What do you think about this review?

Great Poor

It does the work

Read full review >
Crystal
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.12.2017 Company Size: 11-50 Employees Industry: Railroad Manufacture

PROS: Tradeshift is easy to use and understandable product. The setup is easy, and it allows us to keep our invoicing process the same. I like the visibility of what’s going on in the purchasing system. We are able to add a step to every order and each piece of correspondence on documents between a customer and a vendor. All the issues we have faced are being fixed.

CONS: We email pdf copies of the invoices to its mail and it requires manual validation on the emails we send. It’s okay to work these manually but it really takes time. The customer needs to be more focused when plugging the stuff in and even the vendor has to be more concentrated for the whole thing.

What do you think about this review?

Great Poor

I like this product

Read full review >
Maryann
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.12.2017 Company Size: 1-10 Employees Industry: Internet

PROS: Thanks to TradeShift I’m able to look into my past and current invoices. As a business owner, I need to have an information about my past price points, so I can know where to charge for services. I like the ability to download each invoice as a PDF format. You can also choose via their email service and you can get an updates when the client accept the invoice. This is great because it helps me to keep track of the processing. I love that it is free to use.

CONS: Sometimes the procurement software has some issues. It happened once and its tech support team back it up. But this has delayed my billing for 24hrs.

What do you think about this review?

Great Poor

It is simple and easy to use

Read full review >
Wilma
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.12.2017 Company Size: More than 100 Employees Industry: Environmental Services

PROS: I like its simplicity. We can make similar invoices for my client each month. I love the ability to use prior accepted invoice as a template. All I have to do is to change the number of the invoice and the date. Some clients want me to use other systems but as far as I’m concerned this one is the best.

CONS: Once you create various invoices the document list can get cluttered. On the other side, there are great icons that are very helpful.

What do you think about this review?

Great Poor
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Tradeshift user reviews

Awesome tool

Read full review >
Lila
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.11.2021 Company Size: 1-10 Employees Industry: Information Technology and Services 

Accurate and easy to use tool for invoicing

Read full review >
Shannon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: 11-50 Employees Industry: Construction

It is simple and easy to use and after all it is free to use

Read full review >
Muriel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.08.2021 Company Size: More than 100 Employees Industry: Environmental Services

Great solution for small businesses, it is easy to use

Read full review >
Emanuel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.08.2021 Company Size: 1-10 Employees Industry: Information Technology and Services 

It does the work that is paid for

Read full review >
Neil
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.07.2021 Company Size: 11-50 Employees Industry: Railroad Manufacture
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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