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UberConference Review

UberConference
Our score: 8.9 User satisfaction: 90%

What is UberConference?

UberConference is a cloud-based conferencing system produced by a private company in San Francisco known as Switch Communications, Inc. Before the launch of UberConference, the company had launched a restaurant-seating application called NoshList.

UberConference was launched in May 2012 at TechCrunch Disrupt that is the annual trade conference and was chosen to be the best new product. It is a visual audio conferencing system that allows the callers to see the avatar of the other participants on the mobile browsers or on the desktops. One thing to note about UberConference is that it is a conference calling tool, and not a video conference tool.

Businesses in need of efficient conference calling can use UberConference massively and to their advantage. The UberConference platform reduces the overhead costs for the businesses that are utilizing expensive conference calling equipment and also helps in replacing the VoIP solutions. The best thing about UberConference is the high-quality audio, the number of people that can participate in the conference, and the integrations with the social media, Google Drive, and other apps.

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Overview of UberConference Benefits

UberConference has a scalable and reasonable price for all possible customers. You can get a free version, but not that it offers only few of the features. Instead, it may be smarter to look at the business plan that charges a minimal price, but yet gives access to all the features and makes UberConference a scalable solution for all your needs. UberConference is highly customizable for small or large business, and its call conference integration with Google helps immensely when it comes to portable communication. Though UberConference does not have its own cloud storage, it is easily integrated with Dropbox and similar cloud storage platforms.

By using UberConference you get the access to unlimited calling, screen sharing, international calling, HD audio, using your number, and other powerful conferencing tools. With UberConference you can easily share and annotate documents with Google Drive, DropBox, Box, and EverNote. Also, because of the integration of UberConference with Google Hangouts and Google Drive, it works very well in annotating documents on the go.

Moreover, the integration of social media with UberConference helps you in viewing the profiles of people you might want to hire, and a glance on their professional certification. The powerful leadership tools of UberConference allow you to mute the person speaking and eject them from the conference. You also get the ability to record the conference and archive it for later. Additionally, the most powerful control tool that you have is the ability to lock the conference that prevents other people from joining in. The interface is friendly and easy to navigate.

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Overview of UberConference Features

  • Screen Sharing
  • Call Controls
  • HD Audio
  • Web Conference
  • Integrated Social Media
  • Document Sharing
  • Mobile Apps
  • UberConference and Salesforce
  • No PINs
  • Custom Hold Music
  • Toll-Free Conference Calls
  • Analytics
  • Instant Conference Calls
  • Recurring Conference Calls
  • Slack Integration
  • HipChat Integration
  • Group Chat
  • Administrator Login

UberConference Position In Our Categories

Because companies have special business-related demands, it is rational they steer clear of preferring a one-size-fits-all, ideal business application. Regardless, it would be hard to stumble on such an app even among recognizable software products. The logical thing to do would be to spell out the varied main factors which entail careful thought like essential features, pricing, technical skill competence of the employees, company size, etc. The second step is, you must conduct the research to a full extent. Read these UberConference analyses and check out each of the software products in your shortlist more closely. Such detailed product research ascertains you weed out mismatched apps and choose the system that has all the aspects your business requires in sustaining growth.

Position of UberConference in our main categories:

TOP 20

UberConference is one of the top 20 Communications Software products

Each organization has different needs and needs a system that can be personalized for their size, kind of workers and customers, and the specific industry they are in. For these reasons, no platform can provide perfect functionality off-the-shelf. When you look for a software product, first be sure what you require it for. Read some UberConference Web Conferencing Software reviews and ask yourself do you want basic tools or do you require complex functionality? Are there any industry-specific features that you are searching for? Get the answers to these queries to help your search. There are multiple aspects that you need to mull over and these include your budget, specific business wants, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally select the platform that presents all that you require to enhance your company effectiveness and productivity.

How Much Does UberConference Cost?

UberConference Pricing Plans:

Free Trial

Free Plan

Free

Business Plan

$10/line/month

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What are UberConference pricing details?

UberConference Pricing Plans:

Free Trial

Free Plan

Free

Business Plan

$10/line/month

UberConference offers a free plan for startups and small businesses, as well as an enterprise pricing plansfor advanced users. Check out the details, and choose the most suitable plan for you:

Free Plan

  • Up to 10 participants
  • Call recording
  • HD quality audio
  • Mobile apps
  • Phone and VoIP audio (PINs required)
  • Unlimited conferences
  • Screen and document sharing

Business Plan – $10/line/month (billed annually)

  • All Free Plan features
  • No PIN’s or Access Codes required
  • No audio advertising when joining
  • Customer Call-In Number (US and CAN)
  • Analytics
  • Up to 100 participants
  • Upload custom hold music
  • International Access (over 50 countries)
  • Dial out to Add guests to a call
  • Toll-free number ($10 more)
  • Team management portal

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 2

We realize that when you make a decision to purchase a Web Conferencing Software it’s vital not only to learn how experts score it in their reviews, but also to check whether the real clients and enterprises that bought this software are indeed satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and UberConference reviews across a wide array of social media sites. The information is then presented in an easy to understand form indicating how many people had positive and negative experience with UberConference. With that information at your disposal you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for UberConference?

UberConference integrates with the following business systems and applications:

  • HubSpot
  • HipChat
  • Slack
  • Google Drive
  • Google Apps
  • Google Hangouts
  • Salesforce
  • Cirrus Insight
  • Google Calendar
  • Chrome Apps
  • LinkedIn
  • Google+
  • EverNote
  • Twitter
  • Box
  • Outlook

UberConference User Reviews

UberConference average rating:

Average score
5/5 (21 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

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The most favorable review

Lee

PROS: I've been using a number of conferencing services for more than a decade in sales. UberConference is, by far, the best in the market. I like its quick and easy set up. I love how you can seamlessly host a call.

CONS: Improvements need to be made in the sound quality. It's typically a hit or miss thing. A majority of calls are good. But there have been cases where delays, static, echo, and poor reception are experienced.

Reviewed 8 years ago

Read full review >

The least favorable review

Lowell

PROS: As a customer who's paying for its service, I love the personalized number that comes to you. There's no need to input a code/pin. Pricing was also great. Very easy to utilize.

CONS: Its "hold" music was just plain terrible. It's difficult figuring out on how that could be manipulated. Very non-professional for their part. Conference lines can be spotty.

Reviewed 6 years ago

Read full review >

More reviews from 21 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Robust but simple to use

Read full review >
Gus
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.11.2021 Company Size: 51-100 Employees Industry: N/A

PROS: The platform offers multiple functionalities but manages to set up a simple interface where the most important call commands are easily accessible. The biggest benefit I guess is being able to join its hosted meetings without having to install the app that would take-up space. Add to this the easy-to-do screen sharing.

CONS: It does not run smoothly with Mozilla which is my go-to browser.

What do you think about this review?

Great Poor

Top of the competition ladder

Read full review >
Nathanial
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.11.2021 Company Size: 51-100 Employees Industry: N/A

PROS: Joining meetings has never been easy! I love the chat, document or presentation sharing and integration with social media so we can go live. It is very convenient but still has in place measures that ensure data security.

CONS: It would be great if it allowed some room for customization.

What do you think about this review?

Great Poor
Show More User Reviews (21)

Perfect, serving all conferencing needs

Read full review >
Herminio
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.11.2021 Company Size: 51-100 Employees Industry: N/A

PROS: With an incredible audio quality that just effectively averts any slowdown or faulty connections, UberConference has easily become a favorite and one of the most important tools today amid the sharp shift to WFH. My personal favorite is the audio intelligence which scales up the basic recording feature by producing a transcript of the meeting. A transcript made readily available for all save us time. Another favorite capability is its integration with multiple software, allowing limitless enhancements to its video conferencing function.

CONS: Totally love it. There's nothing to dislike.

What do you think about this review?

Great Poor

Gamechanger in videoconferencing solutions of today

Read full review >
Korbin
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: UberConference is effortless to set up and use that even tech-challenged teachers had no problem learning this tool. I think it's mostly because the user interface is very clean so one can easily find what he needs. Being able to join meetings on its mobile app and while on the go also saves a lot of time. It has no download or installment requirement which is space-consuming and often a hassle if you have a slow internet connection but you're hurrying to be in the meeting.

CONS: Contrary to what many people were saying about its audio quality, I don't find anything amazing about it. There is low customization, too.

What do you think about this review?

Great Poor

Makes WFH more tolerable

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Brandon
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The most superb part about UberConference is that it has the highest audio quality ever! I've used multiple videoconferencing tools and I can attest that UberConference is second to none. Another amazing thing about it is, in just a few hours after the meeting, all of the participants can receive the transcript and the recording for them to review.

CONS: It would be better if it could give moderators more control on hold music.

What do you think about this review?

Great Poor

A key tool for digital communication

Read full review >
Helga
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.07.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: UberConference has superb audio quality, does not have a meeting time limit, is free of cost, and allows us to make presentations. As a graphic designer, being able to show my clients while giving an elaboration on each part of the design is important to save us all our precious time. The recording feature is also useful as I regularly have to go back to review the details of a meeting due to the many clients I handle.

CONS: It's a big mystery why there are certain devices on which it does not work. Trying to find the root cause is quite frustrating since we want to use this as much as possible. But we just opt for a different platform whenever UberConference is not workable for all.

What do you think about this review?

Great Poor

Effortless even for large meetings

Read full review >
Edgardo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.07.2021 Company Size: 51-100 Employees Industry: Information Technology and Services

PROS: There are minimal to zero issues whenever we use UberConference. More impressively, you are assured of security since it requires pin codes for participants to enter and not just enter by clicking the link which can be given to anyone. The moderator is also texted whenever there is a new participant so he or she can verify if the new entrant is indeed invited.

CONS: The recording is blocked when we start screen sharing.

What do you think about this review?

Great Poor

Has impressive videoconferencing abilities

Read full review >
Valerie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.06.2021 Company Size: 51-100 Employees Industry: N/A

PROS: The most attractive point in UberConference is the level of security and protection your personal data is being handled with. Its recording features and auto transcribing have been very useful when finding the verbatim of a specific statement of a speaker. The multi-device connection is also useful, allowing one to shift to mobile from desktop if need be while still allowing one to cope up with the meeting.

CONS: The screen sharing can be improved by making the button easier to find. Music on hold can be opened up further to welcome greater customization. Setting up a big event involves several steps which quite keeps us from going full out in providing regular webinars.

What do you think about this review?

Great Poor

This is a conference call solution that works best when used weekly.

Read full review >
Nick
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2021 Company Size: More than 100 Employees Industry: Financial Services

PROS: Generated emails sent to invited users consist of relevant links and info. For instance, showcasing invitees who have been invited. The same goes in letting callers operate a compatibility test. This is soemthing a less technically-inclined person can do if they're capable of following instructions on the screen.

CONS: The time spent making use of this service greatly exceeded my expectations. Feedback I've been receiving from users have all been positive. I'm not sure if there's a restriction the number of callers allowed. With that in mind, I have nothing bad to say at this point in time.

What do you think about this review?

Great Poor

Superb conferencing software

Read full review >
Camille
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.05.2021 Company Size: 51-100 Employees Industry: N/A

PROS: UberConference's audio quality is very crisp and recording is always reliable, freeing us of worries of failing to store important meetings.

CONS: We hope we could downgrade our current version. The interface in the most recent upgrade looks more complicated and is giving our non-techy team members quite a difficult time to adjust.

What do you think about this review?

Great Poor

Keeps up with long and complex meetings

Read full review >
Toy
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: If you have a big event, UberConference would be your best bet. It runs very smoothly from inviting guests to recording calls. You won't be disappointed. Everything in it, such as the screen and document sharing, unlimited international calls, and integration to social media, will be extremely useful somewhere down the road.

CONS: The mobile version is very difficult to use. Also, the overall interface looks quite outdated, somehow negatively affecting the professional mood the team is aiming for.

What do you think about this review?

Great Poor

The ultimate conferencing tool

Read full review >
Andrew
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.04.2021 Company Size: 11-50 Employees Industry: N/A

PROS: UberConference sets the standard for everything when it comes to videoconferencing, from scheduling calls and screen sharing to recording calls and sharing documents with participants.

CONS: Finding the most compatible browser for it entailed a long series of trial and error.

What do you think about this review?

Great Poor

The best choice for videoconferencing

Read full review >
Emiliano
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.03.2021 Company Size: 11-50 Employees Industry: Management Consulting

PROS: UberConference's top five strengths are 1. Consistent high quality of audio and video, giving little room for errors. 2. Easy to set up 3. Low-cost for many features. It also has a free plan but it's too limited for my needs. 4. No waiting time to enter as you won't need for moderators to approve you. As long as you have the link you're good to go. 5. Screen-sharing command is easy to find

CONS: The free plan does not cover international calling which is a deviation from standard basics offered by other conferencing tools.

What do you think about this review?

Great Poor

Easy onboarding for non-techie peeps

Read full review >
Keagan
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: UberConference helped the oldies cope with the new form of communication without requiring heavy technical training. In just a one-hour session, they were able to fully grasp the functions and locations of call controls.

CONS: Screen-sharing took a while for us to figure out.

What do you think about this review?

Great Poor

Conferencing service made easy thanks to its UI.

Read full review >
Lowell
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.10.2019 Company Size: 11-50 Employees Industry: Public Relations and Marketing

PROS: As a customer who's paying for its service, I love the personalized number that comes to you. There's no need to input a code/pin. Pricing was also great. Very easy to utilize.

CONS: Its "hold" music was just plain terrible. It's difficult figuring out on how that could be manipulated. Very non-professional for their part. Conference lines can be spotty.

What do you think about this review?

Great Poor

Capable of resolving almost any conference issue.

Read full review >
Stella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2019 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: I like how you can see just about anyone who goes online. I like how it can text you whenever someone happens to be on the line. You no longer have to linger around for the call to start. But if you want to wait, you can upload your own music track or pick from its pre-installed songs.

CONS: Screensharing is a great thing. But it's not considered to be the best. Every now and then I experience lags. I was also hoping international would be thrown in the free version.

What do you think about this review?

Great Poor

I’m hoping I won’t be on hold the entire day.

Read full review >
Fred
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: What's really not to like. It's so simple to utilize. What's more, it's free! The company that I'm working for goes between Google Hangouts and UberConference for anything that requires screensharing or video conferencing.

CONS: There's nothing much to dislike. It's able to meet the needs of my business. But if I'll be nitpicking, then I'd criticize how it's showing the geo location assigned for a specifc phone number. When calling for business, I'd always have to explain that I'm currently not in the city where I'm making calls from.

What do you think about this review?

Great Poor

Fantastic quality for a top notch service.

Read full review >
Kelli
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.05.2018 Company Size: 1-10 Employees Industry: Education Management

PROS: It's so easy to utilize. UberConference is straightforward. I've never encountered any major technical issues. My clients have yet to complain about connectivity problems.

CONS: The one thing that I hate with it is that there aren't a lot of people who are on the call. The system tends to slow down a bit. There were other instances where screensharing or audio aspects would come to a halt. There's currently no solution in refreshing the system without logging back out and then in again.

What do you think about this review?

Great Poor

Recommended for not sharing and when having conferences.

Read full review >
Dan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Conferences are simple enough to utilize regardless if it's a landline, mobile phone, or on a desktop PC. This makes UberConference an excellent cross-platform. No PIN is required to be part of a conference. It's a fantastic platform with great moderator/administrator controls.

CONS: The sharing module appears to not function well enough. Attendees can easily fall back few screens behind. So far, that's the biggest flaw in UberConference.

What do you think about this review?

Great Poor

It’s simple to do a conference nowadays.

Read full review >
Lee
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2018 Company Size: 11-50 Employees Industry: Information Technology

PROS: I've been using a number of conferencing services for more than a decade in sales. UberConference is, by far, the best in the market. I like its quick and easy set up. I love how you can seamlessly host a call.

CONS: Improvements need to be made in the sound quality. It's typically a hit or miss thing. A majority of calls are good. But there have been cases where delays, static, echo, and poor reception are experienced.

What do you think about this review?

Great Poor

How conference calls should truly be.

Read full review >
Carrie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.02.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: There's no doubt that the best functionality is possessing a web UI. It's where I can see who's jumping into a call. Being able to integrate social profiles with varying callers and keeping visual track on who's currently speaking is a fantastic solution. It resolve the common issue in dealing with more than one participant in a call.

CONS: The VOIP functionality appears to echo whenver other users are being dialled by phone. We have yet to succeed in using a mixed mode of users. We've also gone through a problem where there's a reduction in call quality. We'd push ourselves to restart the conference call by getting those who are participating to drop off and do a re-dial.

What do you think about this review?

Great Poor
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UberConference user reviews

Robust but simple to use

Read full review >
Gus
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.11.2021 Company Size: 51-100 Employees Industry: N/A

Top of the competition ladder

Read full review >
Nathanial
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.11.2021 Company Size: 51-100 Employees Industry: N/A

Perfect, serving all conferencing needs

Read full review >
Herminio
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.11.2021 Company Size: 51-100 Employees Industry: N/A

Gamechanger in videoconferencing solutions of today

Read full review >
Korbin
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.10.2021 Company Size: More than 100 Employees Industry: N/A

Makes WFH more tolerable

Read full review >
Brandon
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.09.2021 Company Size: 11-50 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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