Unit.Chat Review
What is Unit.Chat?
Unit.Chat is an innovative communication service that makes it possible for brands, agencies, and teams to keep track of messages, comments, and reviews from prospects, subscribers, and customers at various social networking sites and respond to them quickly within Slack. This service gathers all communications with social media users and consolidates them into separate channels or chats in Slack.
Since messages, comments, and reviews from different social networking sites are accessible from a single interface, users along with their teams will be able to immediately engage and interact with people who are making inquiries and requests, raising issues and complaints, or talking about their products or services on social media. This way, they can improve how they deliver customer service and build a good and strong brand reputation online.
Show MoreOverview of Unit.Chat Benefits
Online Brand Reputation Management
For companies and businesses to build and maintain a positive and strong online reputation, they must be able to find out what prospects and customers from various social networking sites think and feel about their products or services. However, this is a challenging task, as they have to keep up with a lot of posts, comments, and reviews found in different social networking sites like Facebook, Twitter, LinkedIn, Instagram, and YouTube.
Unit.Chat simplifies such a task by leveraging the capabilities of Slack. This communication service collects posts, comments, and reviews from various social networking sites and organizes them into the Slack interface.
A separate channel or chat for each post, comment, or review can be created in Slack, allowing users to view the entire history of discussions around their products or services. As a result, users can quickly respond to issues or complaints as well as answer reviews from customers, allowing them to improve their online brand reputation.
Quick Lead Management and Customer Service
Teams can use Unit.Chat to accelerate the process of engaging with prospects and supporting customers. Since the service consolidates prospects and customers’ messages from different social networking sites into one interface, they can now rapidly respond to prospects who are requesting information related to their products or services and customers that are asking assistance or support from them. This makes it easy for teams to capture and convert prospects as well as satisfy and retain existing customers.
Handle Communications from Anywhere
Unit.Chat leverages the capabilities of Slack as a cloud-based communication and collaboration tool. With this tool, users can conveniently access and manage all communications with prospects and customers from any type of device, be it a desktop, laptop, or smartphone. Unit.Chat’s integration with Slack, therefore, enables users to interact with prospects and customers and work with their colleagues from anywhere. Also, Slack notifies them of upcoming messages and updates posts, comments, and reviews in real-time.
Show MoreOverview of Unit.Chat Features
- Social Media Communications
- Slack Channels/Chats
- Online Reputation Management
- Customer Review Tracking
- Team Access
- Cloud-Based Service
- Real-Time Notifications
Awards & Quality Certificates
Unit.Chat Position In Our Categories
Bearing in mind companies have particular business demands, it is only practical they steer clear of preferring a one-size-fits-all, “perfect” software solution. Needless to say, it would be futile to stumble on such a software solution even among recognizable software systems. The practicable thing to undertake should be to note down the different chief factors which merit inspection such as crucial features, costing, technical skill ability of staff members, company size, etc. Then, you should perform your product research systematically. Have a look at these Unit.Chat evaluations and scrutinize the other software programs in your shortlist more closely. Such well-rounded product investigation can make sure you stay away from unfit applications and subscribe to the system that provides all the aspects your business requires for success.
Position of Unit.Chat in our main categories:
TOP
200
Unit.Chat is one of the top 200 Communications Software products
If you are interested in Unit.Chat it could also be beneficial to analyze other subcategories of Communications Software gathered in our base of SaaS software reviews.
Each organization has different wants and requires a software that can be personalized for their size, kind of staff members and customers, and the specific industry they are in. For these reasons, no system can proffer perfect tools off-the-shelf. When you search a software app, first be sure what you want it for. Read some Unit.Chat Communications Software reviews and ask yourself do you desire basic features or do you want advanced functionality? Are there any industry-specific tools that you are searching for? Get the answers to these questions to help your search. There are plenty of factors that you need to reflect on and these include your finances, specific business needs, your company size, integration needs etc. Take your time, use a few free trials, and finally choose the system that provides all that you need to improve your company competence and productivity.
How Much Does Unit.Chat Cost?
Unit.Chat Pricing Plans:
Free Trial
Quoted-based Plan
Contact vendor
What are Unit.Chat pricing details?
Unit.Chat Pricing Plans:
Free Trial
Quoted-based Plan
Contact vendor
Unit.Chat’s SMB and enterprise pricing information is available only via request. Contact the service provider to get a quote.
User Satisfaction
Positive Social Media Mentions
326
Negative Social Media Mentions
20
We know that when you decide to purchase a Communications Software it’s important not only to find out how experts score it in their reviews, but also to check whether the actual people and enterprises that purchased it are indeed satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Unit.Chat reviews across a broad array of social media sites. The information is then displayed in a simple to understand way showing how many people had positive and negative experience with Unit.Chat. With that information available you will be prepared to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Russian
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Unit.Chat?
Unit.Chat directly integrates with the following platforms:
- Slack
- YouTube
- Indeed
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