Unit.Chat Review
What is Unit.Chat?
Unit.Chat is an innovative communication service that makes it possible for brands, agencies, and teams to keep track of messages, comments, and reviews from prospects, subscribers, and customers at various social networking sites and respond to them quickly within Slack. This service gathers all communications with social media users and consolidates them into separate channels or chats in Slack.
Since messages, comments, and reviews from different social networking sites are accessible from a single interface, users along with their teams will be able to immediately engage and interact with people who are making inquiries and requests, raising issues and complaints, or talking about their products or services on social media. This way, they can improve how they deliver customer service and build a good and strong brand reputation online.
Show MoreOverview of Unit.Chat Benefits
Online Brand Reputation Management
For companies and businesses to build and maintain a positive and strong online reputation, they must be able to find out what prospects and customers from various social networking sites think and feel about their products or services. However, this is a challenging task, as they have to keep up with a lot of posts, comments, and reviews found in different social networking sites like Facebook, Twitter, LinkedIn, Instagram, and YouTube.
Unit.Chat simplifies such a task by leveraging the capabilities of Slack. This communication service collects posts, comments, and reviews from various social networking sites and organizes them into the Slack interface.
A separate channel or chat for each post, comment, or review can be created in Slack, allowing users to view the entire history of discussions around their products or services. As a result, users can quickly respond to issues or complaints as well as answer reviews from customers, allowing them to improve their online brand reputation.
Quick Lead Management and Customer Service
Teams can use Unit.Chat to accelerate the process of engaging with prospects and supporting customers. Since the service consolidates prospects and customers’ messages from different social networking sites into one interface, they can now rapidly respond to prospects who are requesting information related to their products or services and customers that are asking assistance or support from them. This makes it easy for teams to capture and convert prospects as well as satisfy and retain existing customers.
Handle Communications from Anywhere
Unit.Chat leverages the capabilities of Slack as a cloud-based communication and collaboration tool. With this tool, users can conveniently access and manage all communications with prospects and customers from any type of device, be it a desktop, laptop, or smartphone. Unit.Chat’s integration with Slack, therefore, enables users to interact with prospects and customers and work with their colleagues from anywhere. Also, Slack notifies them of upcoming messages and updates posts, comments, and reviews in real-time.
Show MoreOverview of Unit.Chat Features
- Social Media Communications
- Slack Channels/Chats
- Online Reputation Management
- Customer Review Tracking
- Team Access
- Cloud-Based Service
- Real-Time Notifications
Awards & Quality Certificates
Unit.Chat Position In Our Categories
Keeping in mind businesses have special business-related demands, it is reasonable that they avoid buying a one-size-fits-all, ideal software system. At any rate, it is hard to try to pinpoint such an app even among well-known software products. The right step to do is to spell out the numerous critical aspects that demand consideration including key features, costing, technical skill capability of staff, business size, etc. Then, you must conduct the product research systematically. Have a look at some of these Unit.Chat analyses and explore the other solutions in your shortlist in detail. Such all-encompassing research guarantee you take out unfit apps and choose the one which meets all the aspects your business requires.
Position of Unit.Chat in our main categories:
TOP
200
Unit.Chat is one of the top 200 Communications Software products
If you are considering Unit.Chat it might also be beneficial to analyze other subcategories of Communications Software collected in our database of B2B software reviews.
Since each enterprise has particular business requirements, it is advisable for them to abstain from looking for a one-size-fits-all perfect software system. Needless to say, it would be useless to try to find such a system even among popular software platforms. The intelligent thing to do would be to catalog the various important aspects that need consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Unit.Chat Communications Software reviews and look into each of the other solutions in your shortlist in detail. Such comprehensive groundwork can make sure you reject ill-fitting platforms and choose the system that provides all the aspects you require for business success.
How Much Does Unit.Chat Cost?
Unit.Chat Pricing Plans:
Free Trial
Quoted-based Plan
Contact vendor
What are Unit.Chat pricing details?
Unit.Chat Pricing Plans:
Free Trial
Quoted-based Plan
Contact vendor
Unit.Chat’s SMB and enterprise pricing information is available only via request. Contact the service provider to get a quote.
User Satisfaction
Positive Social Media Mentions
326
Negative Social Media Mentions
20
We realize that when you choose to buy a Communications Software it’s important not only to find out how professionals rank it in their reviews, but also to check whether the real users and businesses that use this software are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Unit.Chat reviews across a vast array of social media sites. The data is then presented in a simple to understand form revealing how many customers had positive and negative experience with Unit.Chat. With that information at hand you should be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Russian
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Unit.Chat?
Unit.Chat directly integrates with the following platforms:
- Slack
- YouTube
- Indeed
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