Price

$2

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HipChat REVIEW

Communications Software

10 user reviews
USER SATISFACTION 90%
OUR SCORE 8.8

What is HipChat?

HipChat is a communications platform designed specifically for business team chatting. It comes loaded with basic and advanced functionalities such as group and private chat, file sharing, video calling, and screen sharing among others. HipChat also offers integrations with leading and popular business applications, enabling users to use HipChat with their existing systems and other business platforms.

Overview of HipChat Benefits

HipChat comes highly recommended for businesses and organizations that are looking for a communication solution that offers more than chatting features. Here are some of the benefits HipChat offers their users:

  • Advanced communications and collaboration features such as video calling, screen sharing, and file sharing let users do more than just talk with each other.
  • Compatible with popular computer and mobile operations systems such as Mac, Windows, iOS, Android, and yes, even Linux. A web app version is also available for those who do not to install stuff on their devices.
  • Connect and communicate with the rest of the team with its mobile connectivity.
  • Work with other leading business solutions and systems with HipChat’s vast integration features.
  • Customize how you get notified with updates and missed messages. Get notified with in-app, email, SMS, and mobile push notifications.

Overview of HipChat Features

  • Easy Screen Sharing
  • Secure Guest Access
  • 256-bit SSL encryption Security
  • Drag and Drop File Sharing
  • Unlimited Chatrooms
  • Full Customization
  • Fully Searchable
  • Synchronization Access Devices and App
  • Searchable History

HipChat Position In Our Categories

Position of HipChat in our main categories:

50

HipChat is one of the top 50 Collaboration Software products

10

HipChat is one of the top 10 Communications Software products

50

HipChat is one of the top 50
Collaboration Software products

10

HipChat is one of the top 10
Communications Software products


HipChat is also listed in the following subcategories:

Category:Position:Category:Position:
Collaboration Tools Software#15 Live Chat Software#4
Video Conferencing Software#2 Web Collaboration Software#9
Web Conferencing Software#4

Companies have different wants and requirements and no software solution can be ideal in such a situation. It is pointless to try to find an ideal off-the-shelf software product that fulfills all your business requirements. The wise thing to do would be to customize the solution for your special requirements, worker skill levels, finances, and other factors. For these reasons, do not hurry and pay for well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your specific wants. Do your homework, look into each short-listed system in detail, read a few HipChat reviews, speak to the seller for explanations, and finally select the application that provides what you want.

How Much Does HipChat Cost?

HipChat Pricing Plans For Enterprises & Small Business:

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HipChat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HipChat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

46

NEGATIVE SOCIAL MENTIONS

16

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • China
  • India
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are HipChat pricing details?

HipChat Pricing Plans:

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History

What integrations are available for HipChat?

HipChat supports integrations with the following business systems and applications:

  • Aha!
  • Airbrake
  • Alias
  • AnsswerHub
  • Appear.in
  • Asana
  • Axosoft SocialConnect
  • Bamboo
  • Bitbucket
  • Biztera
  • Blossom
  • Bonusly
  • Boundary
  • Bugsnag
  • Capistrano
  • CircleCI
  • Close.io
  • Codeship
  • Confluence
  • Crashlytics
  • Datadog
  • Desk.com
  • DoneDone
  • Enchant
  • Envoy Visitor Registration
  • Exceptional
  • Fastlane
  • Freshdesk
  • Geek Advent
  • Github
  • GoToMeeting
  • Google Cloud Platform
  • Google Drive
  • Google Hangouts
  • Gyazo
  • Help Scout
  • Helpmonks
  • Heroku
  • HeyUpdate
  • HipGif
  • hpmob
  • Honeybadger
  • Instawell
  • Intercom
  • JIRA
  • Jenkins
  • Librato
  • Loggly
  • MailChimo
  • Munin
  • Netuitive
  • taskblitz
  • ZeroCater
  • ZenDesk
  • Zapier
  • Wunderlist
  • WorkingOn
  • WordPress
  • Woopra
  • VictorOps
  • UserVoice
  • Twitter
  • Trello
  • Travis CI
  • teamCity
  • Telzio
  • StatusPage.io
  • Status Hero
  • Screenhero Slash Command
  • Server Density
  • Runscope
  • Redmine
  • Reamaze
  • Raygun
  • Quote of The Day
  • Pivotal Tracker
  • Pingboard
  • Pingdom
  • PagerDuty
  • Panopta
  • Opsmatic
  • Opsview

User reviews


10 Reviews

6
4
0
0
0

Average Rating

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The most favorable review

Eugene


Pros:
HipChat is either web-based, desktop-based, or mobile, which is already enough to cosider it. When you start using it, you discover that it is also a smart chatting tool, fully enabled with chatting options, and robust with icons. Its main icon appears in the taskbar too, so you don't have to roll eyes around the desktop to find it. We were considering to replace Spark with it for a long time, and the icon was the final drop in the glass. Emoticons are great too!

Cons:
I would like to paste the codes in the chat window instead of writing them, it is annoying me sometimes. Their web app could also use a command repository, just in order to understand the options properly. A further recommendation is to show the emoticons at once, because I don't know their names, and I'm struggling to find them.

The least favorable review

Jose


Pros:
I like cute apps, and that's exactly what HipChat is-a cute, little icon with a rich, yet simple interface! I've used a couple of chat messagers so far, but nothing alike this one. The members of my team agree strongly with this. I think that the biggest pro of using HipChat is that you create your own rooms, where you add users and share files at once, instead of sending them to all employees separately. You can tag people, and they will be notified, and you have a video call option on screen to save you from writing long explanations. Overall, very functional tool.

Cons:
Audio and video calls have the same difficulties as they do in other programs, no improvements at all. I even skip calling people here, and I turn to another program instead, I simply get annoyed by the delays. I really think that if they improve this issue their product will be perfect, and I can't wait for them to do so. Occasionaly, they have sign in issues-the system freezes and nobody can sign in for hours. Luckily, we have alternative communication tools to cover for it, but I don't think it's a fair thing to do to users.


Eugene

Verified
user
HipChat is either web-based, desktop-based, or mobile, which is already enough to cosider it. When you start using it, you discover that it is also a smart chatting tool,...

Jose

Verified
user
I like cute apps, and that's exactly what HipChat is-a cute, little icon with a rich, yet simple interface! I've used a couple of chat messagers so far, but nothing alike...

Mae

Verified
user
How many times did you have a situation where you purchase an axpensive communication funnel, and it just doesn't work? I've had those, and that's how I learned to...

Carol

Verified
user
We have a decent experience looking for the right communication tool, and HipChat has been the absolute winner that stayed in the organization long enough for everybody...

Geraldo

Verified
user
We are using HipChat as our basic communication tool for 6 months, which I believe is enough to claim that the tool is amazing. I like that it performs equally well for...

Kendra

Verified
user
I think that HipChat is the best tool for start ups, small and mid-size businesses, especially if they're just starting to explore online collaboration and they can't...

Mary

Verified
user
The interface is the most likeable part, I appreciate the fact that it is so simple to navigate. You can send private chat message, or participate in conference rooms for...

Wayne

Verified
user
I use HipChat to stay connected with all members in my team, either through private message or by participating in public conference room every time an important decision...

Candace

Verified
user
I like so many stuff about HipChat that it is very dificult for me to name few, but let's try: I love their cross client platform, where the entire team can discuss over...

Cecilia

Verified
user
Hip chat offers an amazing user experience, due to its clean and simplified UI design which enables interaction to run smoothly and seamlessly. They have a great...

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