Price

$2

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HipChat REVIEW

Communications Software

8 user reviews
USER SATISFACTION 90%
OUR SCORE 8.8

What is HipChat?

HipChat is a communications platform designed specifically for business team chatting. It comes loaded with basic and advanced functionalities such as group and private chat, file sharing, video calling, and screen sharing among others. HipChat also offers integrations with leading and popular business applications, enabling users to use HipChat with their existing systems and other business platforms.

Overview of HipChat Benefits

HipChat comes highly recommended for businesses and organizations that are looking for a communication solution that offers more than chatting features. Here are some of the benefits HipChat offers their users:

  • Advanced communications and collaboration features such as video calling, screen sharing, and file sharing let users do more than just talk with each other.
  • Compatible with popular computer and mobile operations systems such as Mac, Windows, iOS, Android, and yes, even Linux. A web app version is also available for those who do not to install stuff on their devices.
  • Connect and communicate with the rest of the team with its mobile connectivity.
  • Work with other leading business solutions and systems with HipChat’s vast integration features.
  • Customize how you get notified with updates and missed messages. Get notified with in-app, email, SMS, and mobile push notifications.

Overview of HipChat Features

  • Easy Screen Sharing
  • Secure Guest Access
  • 256-bit SSL encryption Security
  • Drag and Drop File Sharing
  • Unlimited Chatrooms
  • Full Customization
  • Fully Searchable
  • Synchronization Access Devices and App
  • Searchable History

HipChat Position In Our Categories

Position of HipChat in our main categories:

50

HipChat is one of the top 50 Collaboration Software products

10

HipChat is one of the top 10 Communications Software products

50

HipChat is one of the top 50
Collaboration Software products

10

HipChat is one of the top 10
Communications Software products


HipChat is also listed in the following subcategories:

Category:Position:Category:Position:
Collaboration Tools Software#16 Live Chat Software#5
Video Conferencing Software#2 Web Collaboration Software#10
Web Conferencing Software#4

There are popular and widely used solutions in each software group. But are they essentially the best fit for your company’s specific needs? A market-leading software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few HipChat reviews and mull over the aspects that you desire in the software such as the cost, main features, available integrations etc. Then, shortlist a few apps that fit your requirements. Try out the free trials of these platforms, read online opinions, get information from the maker, and do your investigation systematically. This profound groundwork is sure to aid you select the most excellent software platform for your firm’s specific needs.

How Much Does HipChat Cost?

HipChat Pricing Plans For Enterprises & Small Business:

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HipChat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HipChat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

142

NEGATIVE SOCIAL MENTIONS

16

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • China
  • India
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are HipChat pricing details?

HipChat Pricing Plans:

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History

What integrations are available for HipChat?

HipChat supports integrations with the following business systems and applications:

  • Aha!
  • Airbrake
  • Alias
  • AnsswerHub
  • Appear.in
  • Asana
  • Axosoft SocialConnect
  • Bamboo
  • Bitbucket
  • Biztera
  • Blossom
  • Bonusly
  • Boundary
  • Bugsnag
  • Capistrano
  • CircleCI
  • Close.io
  • Codeship
  • Confluence
  • Crashlytics
  • Datadog
  • Desk.com
  • DoneDone
  • Enchant
  • Envoy Visitor Registration
  • Exceptional
  • Fastlane
  • Freshdesk
  • Geek Advent
  • Github
  • GoToMeeting
  • Google Cloud Platform
  • Google Drive
  • Google Hangouts
  • Gyazo
  • Help Scout
  • Helpmonks
  • Heroku
  • HeyUpdate
  • HipGif
  • hpmob
  • Honeybadger
  • Instawell
  • Intercom
  • JIRA
  • Jenkins
  • Librato
  • Loggly
  • MailChimo
  • Munin
  • Netuitive
  • taskblitz
  • ZeroCater
  • ZenDesk
  • Zapier
  • Wunderlist
  • WorkingOn
  • WordPress
  • Woopra
  • VictorOps
  • UserVoice
  • Twitter
  • Trello
  • Travis CI
  • teamCity
  • Telzio
  • StatusPage.io
  • Status Hero
  • Screenhero Slash Command
  • Server Density
  • Runscope
  • Redmine
  • Reamaze
  • Raygun
  • Quote of The Day
  • Pivotal Tracker
  • Pingboard
  • Pingdom
  • PagerDuty
  • Panopta
  • Opsmatic
  • Opsview

User reviews


8 Reviews

5
3
0
0
0

Average Rating

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The most favorable review

Carol

3 weeks ago


Pros:
We have a decent experience looking for the right communication tool, and HipChat has been the absolute winner that stayed in the organization long enough for everybody to get used to it. I love the way how I can communicate and collaborate with my colleagues, and the fact that everything is balanced and easy to find. I've never messed up anything with HipChat, and that's hard to believe even for me!

Cons:
I'm not the first person to say it, but the interface has its weird moments. I'm not that clear with sharing yet, and I have calling issues too. According to me, bots should be far simpler, something more default or easily integrated, for instance.

The least favorable review

Mae

2 weeks ago


Pros:
How many times did you have a situation where you purchase an axpensive communication funnel, and it just doesn't work? I've had those, and that's how I learned to appreciate tools such as HipChat! I know you’re overwhelmed by Slack and its rising popularity, but believe me...HipChat is by far the best collaborative tool on the market! They allow for intenal and external communication, they let you create specialized rooms, and they released seamless mobile apps for your comfort. They support gif, which is probably not as important as their magnificent integrations with thrid party systems.

Cons:
I can't say all features are there, but the tool is still work in progress. Something is missing, something is being upgraded, but what counts is that you see them working on it. I don’t feel like a client really, I feel like a member of their team who is helping them guide development in the right direction. Editing, for instance, is too complicated and unreliable, and I draw their attention towards it. Then, the fact that Slack is more intuitive still pulls it back, and it makes me angry because Slack is not even half that good.


Mae - 2 weeks ago

Verified
user
How many times did you have a situation where you purchase an axpensive communication funnel, and it just doesn't work? I've had those, and that's how I learned to...

Carol - 3 weeks ago

Verified
user
We have a decent experience looking for the right communication tool, and HipChat has been the absolute winner that stayed in the organization long enough for everybody...

Geraldo - 3 weeks ago

Verified
user
We are using HipChat as our basic communication tool for 6 months, which I believe is enough to claim that the tool is amazing. I like that it performs equally well for...

Kendra - 4 weeks ago

Verified
user
I think that HipChat is the best tool for start ups, small and mid-size businesses, especially if they're just starting to explore online collaboration and they can't...

Mary - 1 month ago

Verified
user
The interface is the most likeable part, I appreciate the fact that it is so simple to navigate. You can send private chat message, or participate in conference rooms for...

Wayne - 1 month ago

Verified
user
I use HipChat to stay connected with all members in my team, either through private message or by participating in public conference room every time an important decision...

Candace - 1 month ago

Verified
user
I like so many stuff about HipChat that it is very dificult for me to name few, but let's try: I love their cross client platform, where the entire team can discuss over...

Cecilia - 1 month ago

Verified
user
Hip chat offers an amazing user experience, due to its clean and simplified UI design which enables interaction to run smoothly and seamlessly. They have a great...

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