Price

$2

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HipChat REVIEW

Communications Software

19 user reviews
USER SATISFACTION 90%
OUR SCORE 8.8

What is HipChat?

HipChat is a communications platform designed specifically for business team chatting. It comes loaded with basic and advanced functionalities such as group and private chat, file sharing, video calling, and screen sharing among others. HipChat also offers integrations with leading and popular business applications, enabling users to use HipChat with their existing systems and other business platforms.

Overview of HipChat Benefits

HipChat comes highly recommended for businesses and organizations that are looking for a communication solution that offers more than chatting features. Here are some of the benefits HipChat offers their users:

  • Advanced communications and collaboration features such as video calling, screen sharing, and file sharing let users do more than just talk with each other.
  • Compatible with popular computer and mobile operations systems such as Mac, Windows, iOS, Android, and yes, even Linux. A web app version is also available for those who do not to install stuff on their devices.
  • Connect and communicate with the rest of the team with its mobile connectivity.
  • Work with other leading business solutions and systems with HipChat’s vast integration features.
  • Customize how you get notified with updates and missed messages. Get notified with in-app, email, SMS, and mobile push notifications.

Overview of HipChat Features

  • Easy Screen Sharing
  • Secure Guest Access
  • 256-bit SSL encryption Security
  • Drag and Drop File Sharing
  • Unlimited Chatrooms
  • Full Customization
  • Fully Searchable
  • Synchronization Access Devices and App
  • Searchable History

HipChat Position In Our Categories

Position of HipChat in our main categories:

50

HipChat is one of the top 50 Collaboration Software products

10

HipChat is one of the top 10 Communications Software products

50

HipChat is one of the top 50
Collaboration Software products

10

HipChat is one of the top 10
Communications Software products


HipChat is also listed in the following subcategories:

Category:Position:Category:Position:
Collaboration Tools Software#17 Live Chat Software#5
Video Conferencing Software#4 Web Collaboration Software#11
Web Conferencing Software#6
Category:Position:
Collaboration Tools Software#17
Live Chat Software#5
Video Conferencing Software#4
Web Collaboration Software#11
Web Conferencing Software#6

Enterprises have diverse needs and requirements and no software application can be ideal in such a situation. It is futile to try to find an ideal off-the-shelf software app that meets all your business needs. The intelligent thing to do would be to customize the system for your unique needs, employee skill levels, budget, and other aspects. For these reasons, do not rush and invest in well-publicized popular systems. Though these may be widely used, they may not be the best fit for your particular wants. Do your groundwork, investigate each short-listed application in detail, read a few HipChat reviews, call the maker for clarifications, and finally select the application that presents what you want.

How Much Does HipChat Cost?

HipChat Pricing Plans:

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HipChat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HipChat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

46

NEGATIVE SOCIAL MENTIONS

16

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • China
  • India
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

HipChat User Reviews


Alfredo 1 month ago
Verified
user



Nick 2 months ago
Verified
user


Anthony Nathanael

Anthony Nathanael 3 months ago
Verified
user


What are HipChat pricing details?

HipChat Pricing Plans:

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History

What integrations are available for HipChat?

HipChat supports integrations with the following business systems and applications:

  • Aha!
  • Airbrake
  • Alias
  • AnsswerHub
  • Appear.in
  • Asana
  • Axosoft SocialConnect
  • Bamboo
  • Bitbucket
  • Biztera
  • Blossom
  • Bonusly
  • Boundary
  • Bugsnag
  • Capistrano
  • CircleCI
  • Close.io
  • Codeship
  • Confluence
  • Crashlytics
  • Datadog
  • Desk.com
  • DoneDone
  • Enchant
  • Envoy Visitor Registration
  • Exceptional
  • Fastlane
  • Freshdesk
  • Geek Advent
  • Github
  • GoToMeeting
  • Google Cloud Platform
  • Google Drive
  • Google Hangouts
  • Gyazo
  • Help Scout
  • Helpmonks
  • Heroku
  • HeyUpdate
  • HipGif
  • hpmob
  • Honeybadger
  • Instawell
  • Intercom
  • JIRA
  • Jenkins
  • Librato
  • Loggly
  • MailChimo
  • Munin
  • Netuitive
  • taskblitz
  • ZeroCater
  • ZenDesk
  • Zapier
  • Wunderlist
  • WorkingOn
  • WordPress
  • Woopra
  • VictorOps
  • UserVoice
  • Twitter
  • Trello
  • Travis CI
  • teamCity
  • Telzio
  • StatusPage.io
  • Status Hero
  • Screenhero Slash Command
  • Server Density
  • Runscope
  • Redmine
  • Reamaze
  • Raygun
  • Quote of The Day
  • Pivotal Tracker
  • Pingboard
  • Pingdom
  • PagerDuty
  • Panopta
  • Opsmatic
  • Opsview

User reviews


User reviews in total: 19

12
7
0
0
0

Average Rating:

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The most favorable review

Kendra

2 months ago


Pros:
I think that HipChat is the best tool for start ups, small and mid-size businesses, especially if they're just starting to explore online collaboration and they can't afford a paid program. HipChat will help even if they are don't have the most experienced teams ever, considering that it has a simple interface unlike its complicated counterparts and their messy, fancy features. Pretty lovable, that's it.

Cons:
They made a major (and completelly unnecessary) update few months ago, and they imporved the mobile app to the extent that the web-based one has no purpose at all. Everybody is using their phones and consequently forgetting old messages, because the app doesn't have the same capacity as the web one has. Quick check in-s don't help too much, if you ask me.

The least favorable review

Alfredo

1 month ago


Pros:
Hipchat is so easy to use as a tool for communication. It has a crispy clean user interface. Interacting with a person or in a room full of people makes it a perfect tool for office use. In particular it does things well whether it involves multiple teams or projects. HipChat is now intergrated directly without Stash repository notifications.

Cons:
It appears to have taken the "emoticons" route. Some animated ones are useless without any real purpose. The emoticons are difficult to add to any conversation. When clicking on the emoji icon, it gives you around several typical ones. But you'll need to click on more, which then opens up to a web page.

Published 1 month ago
Verified
user
Hipchat is so easy to use as a tool for communication. It has a crispy clean user interface. Interacting with a person or in a room full of people makes it a perfect tool...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I think that HipChat is the best tool for start ups, small and mid-size businesses, especially if they're just starting to explore online collaboration and they can't...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
An awesome UI paired with excellent performance has put Hipchat as one of the best instant messenger for companies today. Of all the functionality it has, I'm thrilled...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
One highly recommended online meeting software to collaborate in a team....



What do you think about this review? Great Poor
Anthony Nathanael
Report a concern

Published 3 months ago
Verified
user
Excellent communication tool for internal teams. Excellent for integrating with other platforms for a singly communication hub



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
We are using HipChat as our basic communication tool for 6 months, which I believe is enough to claim that the tool is amazing. I like that it performs equally well for...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I use HipChat to stay connected with all members in my team, either through private message or by participating in public conference room every time an important decision...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I love how HipChat is very much simple to use. It's a cross-platform for clients. What's more, it comes with a free tier package. It helps my team to discuss everything...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I like how HipChat makes it simple to remain connected with my team member --- regardless if I'm in another country or a few doors down. I frequently use HipChat. It's...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Hipchat was easy enough to use. It comes with enough fun installed for anyone to like. I'm currently managing a team of employees (students). They love making their own...



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