UpKeep Review

PROS: UpKeep helps my team easily update our work orders and inventory. It also allows us to generate QR codes.

CONS: It doesn't allow you to print QR codes in an ordinary label. I also wish they would email out the specific updates in detail whenever there is one.

PROS: I love this software because it makes everything convenient for our technicians! They can now access their work orders, asset information, and communicate with the team even if they are out of the office. The app is easily accessible through mobile.

CONS: There are some bugs in the software. There was a time when I was not able to update work orders. The calendar view is a bit messed up because it only allows one month view.

PROS: UpKeep allows us to easily set up maintenance schedules and keep track of our requests.

CONS: We can only add a limited number of people on the platform.

PROS: I like using this app because it's versatile and easy to learn and navigate. Teaching it to a co-worker wouldn't be a problem. I also like the desktop version! Another thing I like about it is its analytics which really helps us a lot in reporting and compliance.

CONS: It has a limited customization feature and pre-made forms.

PROS: Some great things about UpKeep: (1) mobile access; (2) convenient submission of work orders; (3) prioritization of requests; (4) ability to attach photos in the request; and (5) real-time tracking of requests. These features make my work more efficient.

CONS: The reporting feature is a bit tricky to use. The free version of the app is super basic, so you really have to subscribe to the upgraded plan to make use of some major functions.

PROS: This software tracks our team's progress in terms of our deliverables. It helps us analyze our metrics and see our milestones and areas for improvement. It's helpful in assessment and planning.

CONS: I wish it would have a reporting feature where everything is already included. Right now, we have to run multiple reports and combine them all to have a single comprehensive report.

PROS: This app helps me in keeping track of the IT issues I need to resolve. This allows me to categorize the issues to make it easier to track.

CONS: There are rare occasions wherein the system locks up when I entered a new ticket.

PROS: This software allows us to track our workload easily by categorizing the requests and the areas for improvement. I also love how versatile the reporting feature is! Their customer service is really reachable and helpful, too!

CONS: There are other features that kind of slows down the software.

PROS: The best part of UpKeep is its mobile accessibility. It really saved our company a lot of money and time. It made us more efficient, and the convenience of accessing it anywhere keeps us on track all the time.

CONS: Well, using UpKeep is frustrating if you don't know how to organize your tasks, rooms, etc.

PROS: This platform is extremely useful and super easy to use for both back and end-users! It's customizable. It allows users to track the real time progress of orders.

CONS: Although it's relatively customizable, its reporting part isn't that easy to customize.

PROS: It automates our processes, especially on our work orders. It's straightforward and easy to navigate around.

CONS: I feel like the app slows down sometimes. And I'm experiencing a few issues in the search feature wherein it doesn't let users complete selecting the criteria first before it starts searching.

PROS: I love the overall design of this program -- easy to use, straightforward, intuitive. It can do a lot, from data extraction to centralizing our reporting.

CONS: I wish they would improve the customization options by having an advanced configuration for user permissions.

PROS: We've been using UpKeep for the last 5 months now and the team has quickly adopted it. We've been trying to run our facility on paper and excel documents and one day a few months ago one of our colleagues showed us the app he had downloaded on the app store. Since then we've loaded our PMs and gotten off of paper completely. It's been a big shift in how we report problems and track maintenance.

CONS: I really can't think of any. Right now I'd say that I'd like to see more support on the reporting and make that part of the cheaper plan.

UpKeep has been great for our company. We can quickly and easily set up maintenance work orders and report on work done, as needed.

This app was just what we were looking for to eliminate unnecessary paperwork.

Asset management apps typically don't look good and are not user intuitive. I would highly recommend you check this application out.