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Upscale Review

Upscale
Our score: 8.0 User satisfaction: 94%

What is Upscale?

Upscale is a cloud-based sales engagement software designed to improve your B2B sales productivity and business revenue. The platform offers a range of solutions to help sales teams execute outbound sales, inbound sales, account-based sales, and remote sales. 

Key features include AI-powered sales automation tools that give sales reps more time to do more important tasks while reducing customer churn, a unified sales interface, intelligent sales workflow, and reports. In addition, there is a multi-channel sales outreach ability that allows sales reps to engage with customers on various communication platforms, including social media, email, and phone. 

Upscale also offers A/B testing and optimization features, helping sales teams identify which emails, templates, and workflow work best to improve their sales strategy accordingly.

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Overview of Upscale Benefits

Automate Mundane Sales Processes

Upscale uses AI (artificial intelligence) and ML (machine learning) algorithms to automate some mundane sales-related tasks such as extracting customer’s contact information, logging customer activities in the CRM, and pausing and resuming sales outreach activities. The platform’s AI-powered sales automation feature takes repetitive tasks off your sales team’s plate so they can focus on essential tasks such as closing deals.

Reach Out To Customers On Multiple Channels

Upscale enables businesses to engage with their customers on multiple communication channels such as email, phone, and social media. These days, customers are no longer digitally static on a computer at home. They are engaged across several different platforms, applications, and devices. Upscale’s multi-channel sales outreach feature allows you to connect with customers on their favorite channels and increase your customer base.

Conduct A/B Testing

Upscale offers A/B testing capability, helping your sales team determine which emails, workflow, or templates generate the most positive results. Therefore, you can avoid spending resources on the channels that do not deliver results.

Integrate With Apps 

Upscale allows businesses to leverage the power of apps and systems in their sales outreach such as email, video, sales intelligence and productivity solutions, and more. Some of the solutions that you can integrate with Upscale are Gmail, Outlook, Salesforce, Google Calendar, and LinkedIn. 

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Overview of Upscale Features

  • Unified Sales Interface
  • Out-of-the-Office Reply Detection
  • Email Intent Reporting 
  • Multi-Channel Sales Outreach
  • Sales Performance Reporting
  • AI-powered Workflows
  • Automated Calendar Invites
  • Sales Workflow Analysis
  • A/B Testing and Optimization

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Upscale Position In Our Categories

Keeping in mind companies have their own business wants, it is reasonable they steer clear of settling on a one-size-fits-all, “perfect” business application. Nonetheless, it would be difficult to try to discover such an app even among popular software products. The rational step to undertake is to take note of the various major functions which demand examination like crucial features, price plans, skill capability of staff members, company size, etc. Thereafter, you must follow through the research to a full extent. Go over these Upscale reviews and look into each of the software programs in your shortlist in detail. Such comprehensive research ascertain you circumvent mismatched software products and pay for the one that delivers all the benefits your company requires.

Position of Upscale in our main categories:

TOP 500

Upscale is one of the top 500 Sales Tools products

Every enterprise has its own characteristics, and might require a specific Sales Tools solution that will be fit for their company size, type of customers and staff and even particular industry they cater to. It's not wise to count on getting a perfect app that is going to work for each business regardless of their background is. It may be a good idea to read a few Upscale Sales Tools reviews first and even then you should keep in mind what the solution is supposed to do for your company and your staff. Do you need an easy and intuitive solution with just essential functions? Will you really make use of the advanced functionalities needed by experts and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a solid app that will match your budget.

How Much Does Upscale Cost?

Upscale Pricing Plans:

Free Trial

Essential Plan

$50/user/month

Enterprise Plan

Contact vendor

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What are Upscale pricing details?

Upscale Pricing Plans:

Free Trial

Essential Plan

$50/user/month

Enterprise Plan

Contact vendor

Upscale offers two medium and enterprise pricing packages for users to choose from. Meanwhile, qualified early-stage startups can apply for a discount of Upscale’s premium plans. 

Essential Plan – $50/user/month

  • Unlimited Workflows & Email Templates
  • Unlimited Prospect List
  • A/B Testing
  • Call Recording
  • Advanced CRM Integrations
  • Free Onboarding call
  • 24/7 support

Enterprise Plan – Contact vendor

  • For businesses with more than 30 users
  • Includes All Features of the Essential Plan
  • Custom Integrations and APIs
  • Customer Onboarding
  • Professional Services (technical setup, deliverability, campaign reviews, etc.)
  • Priority Support

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We are aware that when you choose to buy a Sales Tools it’s crucial not only to find out how professionals score it in their reviews, but also to discover whether the actual clients and businesses that use this software are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Upscale reviews across a broad array of social media sites. The information is then featured in a simple to digest way showing how many users had positive and negative experience with Upscale. With that information at your disposal you should be equipped to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Upscale?

Upscale allows businesses to integrate the platform with a number of email solutions, sales intelligence and productivity applications, CRM, and communication tools, including the following:

  • Salesforce
  • Gmail
  • Google Calendar
  • Outlook
  • Intercom
  • Zoominfo
  • LinkedIn
  • Crunchbase
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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