UserBob Review
What is UserBob?
UserBob is a usability testing solution that provides developers with a fast and easy way of creating videos of users testing their apps or websites, the purpose of which is to gain high-value feedback. While there are other similar platforms that offer the same service, UserBob stands out as it is an effective platform sans the heavy price tag.
The program utilizes Amazon’s Mechanical Turk service to create videos of their users interacting with the website as they discuss details of their experience and revealing pros and cons. The videos are then reviewed by the designers and developers, giving them a picture of their users’ experiences. They then determine the difficulties and issues and make the necessary adjustments to ensure smooth, seamless, and enjoyable interaction once they roll out a better, more improved version of their apps or websites.
Show MoreOverview of UserBob Benefits
UserBob provides you and your fellow website developers and app designers and other similar professionals a closer look into their users’ experience by enabling them to view their users’ interaction with their apps or websites and “see what they see”. With this solution, average users can record their interaction and make commentaries at the same time, giving you a “blow by blow” account of what is going on so you can determine the areas of improvement and address them quickly and efficiently.
The biggest benefit UserBob brings to the table is that you are receiving insights from average users, not experts. You have a clear view of what they are going through and the issues they encounter without the technical jargon being tossed around. UserBob basically delivers your users’ experience in the most unbiased and unadulterated fashion, which allows for you to easily determine what they want and give it to them.
Knowing what your users want and being able to address their concerns equate to lesser bounce rates. UserBob gives you your users’ first impression about your app or your website through short tests. Need to see if your app or website is creating your desired first impression? UserBob has got your covered.
When your users are having a great time interacting with your website or using your apps, there’s a big chance that your users will likely convert. With UserBob, you can spot any and every usability issue that you users face, effectively eliminating whatever that stumps their experience. Thus, your optimization rate is greatly increased.
Show MoreOverview of UserBob Features
- Remote usability testing
- DIY usability testing
- A/B testing
- Page speed
- Design communities
- Customer feedback
- Heatmap and user recordings
- Prototyping and mockups
- Design feedback
What Problems Will UserBob Solve?
Developers of a website are so familiar with it that they have no problem using it. It is not until you watch real people using your app or website that you truly understand what problems it has. For example, a user trying to use a simple page that asked for an email address and had a button on it that said: “Let’s Get Started”.
The user didn’t realize that entering an email address was required, so he left that field blank. He clicked on the “Let’s Get Started” button several times and nothing at all happened. He was convinced the site was broken and gave up. A simple error message could have been displayed whenever a user clicked the “Let’s Get Started” button without first entering an email address to decrease the bounce rate of this particular page.
Another example was when a client’s website had a home page with an image that filled the whole screen with a little bit of text. The user reads the text, but never realized that he could scroll the page to get even more information.
For those people that understand the benefits of testing with real users, one problem they face is finding people to provide feedback. Many people will try using their friends and family. Unfortunately, friends and family will frequently be too nice because they don’t want to hurt your feelings. UserBob’s pool of users will share their unbiased thoughts. Another problem related to finding people to provide feedback is speed. With UserBob’s large pool of users, you can typically get feedback in less than an hour.
Awards & Quality Certificates
UserBob Position In Our Categories
Knowing that businesses have their own business needs, it is only rational they avoid seeking a one-size-fits-all, ideal software system. Nonetheless, it is difficult to try to stumble on such application even among popular software solutions. The logical step to do can be to narrow down the varied essential factors that merit deliberation like key features, budget, skill levels of the employees, company size, etc. Next, you should conduct the product research exhaustively. Read some of these UserBob evaluations and scrutinize each of the software solutions in your list in detail. Such all-encompassing product research ascertains you steer clear of mismatched applications and buy the system which delivers all the features your company requires to achieve growth.
Position of UserBob in our main categories:
TOP
100
UserBob is one of the top 100 Conversion Rate Optimization Software products
If you are interested in UserBob it could also be sensible to investigate other subcategories of Conversion Rate Optimization Software listed in our database of SaaS software reviews.
Each enterprise is different, and may call for a specific Conversion Rate Optimization Software solution that will be designed for their company size, type of clients and employees and even particular industry they cater to. It's not wise to count on finding a perfect services that will work for each business regardless of their history is. It may be a good idea to read a few UserBob Conversion Rate Optimization Software reviews first and even then you should remember what the service is intended to do for your company and your employees. Do you need a simple and straightforward solution with just basic functions? Will you actually use the advanced tools required by experts and big enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to locate a solid solution that will fit your budget.
How Much Does UserBob Cost?
UserBob Pricing Plans:
Free Trial
Web First Impressions
$20
Web Task Completion
$25
Web Custom
Contact vendor
Mobile Web First Impressions
$18
Mobile Web Task Completion
$30
Mobile Web Custom
Contact vendor
Android App First Impression
$36
Android App Task Completion
$35
Android App Custom
Contact vendor
iOS App First Impression
$36
iOS App Task Completion
$35
iOS App Custom
Contact vendor
What are UserBob pricing details?
UserBob Pricing Plans:
Free Trial
Web First Impressions
$20
Web Task Completion
$25
Web Custom
Contact vendor
Mobile Web First Impressions
$18
Mobile Web Task Completion
$30
Mobile Web Custom
Contact vendor
Android App First Impression
$36
Android App Task Completion
$35
Android App Custom
Contact vendor
iOS App First Impression
$36
iOS App Task Completion
$35
iOS App Custom
Contact vendor
Check out UserBob’s basic and enterprise pricing offerings below and see which ones suit your needs and budget best.
- Web First Impressions – $20
- Web Task Completion – $25
- Web Custom – Custom Enterprise Pricing
- Mobile Web First Impressions – $18
- Mobile Web Task Completion – $30
- Mobile Web Custom – Custom Enterprise Pricing
- Android App First Impression – $36
- Android App Task Completion – $35
- Android App Custom – Custom Enterprise Pricing
- iOS App First Impression – $36
- iOS App Task Completion – $35
- iOS App Custom – Custom Enterprise Pricing
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you choose to purchase a Conversion Rate Optimization Software it’s important not only to find out how experts score it in their reviews, but also to check whether the real people and companies that purchased this software are indeed content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UserBob reviews across a vast range of social media sites. The data is then featured in a simple to digest format revealing how many users had positive and negative experience with UserBob. With that information available you should be prepared to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- One-time payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for UserBob?
UserBob provides a REST API that allows the service to be integrated with other products. The service can also be “white-labeled” to anyone that is interested in reselling it as part of their own CRO, marketing, or design services. Some UserBob clients use these videos to enhance their services by showing their clients what real people think of their websites and apps.
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