WebPT Review

PROS: WebPt is by far one of the best documentation program I have ever used in my entire career. It has great templates that are easy to set up and navigate. This is great tool because the documentation system provides us with more quality. I love that I’m constantly updated with new features and options within the software. I’m very satisfied with this tool because it helps me a lot in my work.

CONS: I don’t have dislikes.

PROS: I love how WebPt integrates all elements that we address in PT documentations. All medicare requirements like FLR and PQRS ensures us to use codes that are billable such as ICD-9 and ICD-10, it helps us with new CPT codes as well. They work great with our billing vendor and the electronic billing is much easier than before. Our documents are well-kept and we are able to access them from any device, there is no need to add storage to our computers anymore.

CONS: I believe they work hard to keep up with their growth but the response time from their customer teams can be slow form time to time, but the response is within 24h. It would be really helpful if they could implement functionality of a pop-up alert whenever some pages are open this way we can alert our users to critical info.

PROS: WebPt allows an access to patient records from anywhere, we don’t have to use paper charts and to be in the office all day. I love the integration with Therabill, because it helps us to streamline most important parts of the work. We love the communication with experts when it comes to billing and coding. It helps us to better organize Medicare rules, diagnosis and billing codes, personnel requirements and many other admins issues. The monthly fees are affordable and these is not upfront cost.

CONS: I don’t like when the site is down for maintenance, even though we get alerts and I’m aware of the scheduled maintenance.

PROS: I can’t stress enough how amazing WEBPT platform is. Innovative tool and leader in physical therapy. This ERM system offers great tool of education including blogs and webinars for every regulations, changes and practices. This tool with its APTA and PAC are very helpful for running our business. Its customer service is wonderful and always ready to help.

CONS: We want to change to Therabill that was acquired a year ago, and we don’t need some changes of the system or extra expenses to do so. We have started with Outcomes as portion of WebPt and we feel that the price is high for this portion.

PROS: WebPt is user friendly platform in every way. It’s customer service team is one of the best, they are responsive, knowledgeable and always ready to help. This software ensures our therapists that they are compliant with Medicare and all insurances. We are able to keep tabs on those physicians that refer to use, and to produce many reports. The scheduling process is extremely easy.

CONS: There is nothing that can think of.

PROS: I love WebPT’s integration with Therabill. And this means that every document and services provided by medical staff and authorizations are added by the staff, everything is well connected and transferred into Therabill. I am able to create smooth workflow from the clinical and office staff. Also, I don’t have to enter manually the billing so there is no room for mistakes. I have more time to focus on marketing and to create new projects instead of finding and fixing mistakes.

CONS: I don’t have dislikes.

PROS: There are lot of things I like within this software, one of them is the format of daily notes and evaluations. I can easily navigate through the pages and input only important information. The software reduces the time of documentation and improves the productivity. I work as an Administrator and I love the scheduling component and reporting section. Billing process is quick, simple and it allows easy generations of missed reports and I can easily generate productivity reports as well. Whenever I have some questions regarding WebPt its support team is highly responsive and helpful.

CONS: It needs some improvements and updates for the evaluation tools. When it comes to scheduling I miss option where I can cancel clients for some time period instead of canceling manually each one.

PROS: The template of WebPt is easy to use and full with many options, it has additional room for more written information. I love the reminders with progress notes. It offers some additional features like text and email reminders for patients. I have used various online mediums for documentation and I have to say that this one meets all my expectations. This software has its own built-in subject headers that provide you with more information. I have an access from home when I can’t get my work done at the office.

CONS: To be honest, I don’t like the checking all of the buttons, I’d like an easiest way to go through the subjective portion and to write additional information in order to save time. Also, I have to refresh between various users in order to update the calendar.

PROS: What I like is the fact that its system is never down, and the navigation of the software is easy to do. The product is user friendly and easy to set up. It is great tool for every kind of providers.

CONS: There is nothing that I dislike about the software.

PROS: From my point of view (as Office manager) I can say that I love the simplicity of this program. It offers scheduling, posting payments, appts reminders and many other important options. I can easily acess scheduling from our iPad, iPhone or laptop. I love the way I can select the therapist individually.

CONS: It would be great if they could make the appt upcoming appts can be printable. Also, I wish I could select a posting payments per time frame. I love to link the text confirmation with my email or other part of the text that shows “Do not reply to this number and contact the office” message, because ewe have lots of appointments late cancels or no shows because the users reply to the texts. I would like to see money sign on DOS service because I need to know whether the payment is done and the date of the payment as well.