WePay Review

PROS: I like how their team works. Our account managers are known for being courteous and responsive. Even if I'm asking for things that are close to impossible, they were able to take my issue seriously. They even provided me with an alternative solution in case the current ones fail to work. WePay software has been collaborating with our team for 4 years now, and the partnerhip has been nothing but great.

CONS: Although this isn't really common, I was hoping if there's a solution to effetively manage multiple payment accounts at the same time. In scenarios where customers are dealing with more than one payment account simultaneously, it can be a pain setting up withrawals and KYC for every single one.

PROS: With WePay, we don’t need to deal with complicated signing up process. We can register and make account fast and easy. This, I think, is good in reducing the barrier of actions. One more thing I like about it is that when we are donating with non-profit clients, the transaction charge is reduced.

CONS: The software keeps on updating, and we need to pay to update our system. For a small business like us, this can be a bit costly, as we need to pay for some updates that we don’t need.

PROS: The current site that integrates everything including invoices and buttons is simply cool! They're smart for making use of an iframe in building a wrapper/portal to their site for securing a transaction involving credit card details. That basically means less work in your end. They've done a tremendous job making really worthy features so you can start chargining people with a wide range of payment needs. Their support is blazing ast and dependable.

CONS: What I don't like is how it's impossible to charge customers in an ongoing basis without having to send an invoice. Some customers I came across simply like to set it and forget everything else after that.

PROS: I like that we, as new users, can easily sign up with this tool. Registering is super easy! Additionally, it provides us big assistance when it comes to reducing charges made in transactions for non-profit organizations.

CONS: I don’t like that frequent updates are going on in the software. And for a startup like us, this can be a burden as we need to spend more money on the updates that we don’t actually need.

PROS: I like that WePay offers us an account manager where we can process payment transactions and customize solutions that fit our campaigns. After a few days of integrating the platform, we are able to see a dramatic improvement in our checkout conversion. Thanks to its API that provides everyone a better user experience.

CONS: The dashboard that comes with WePay is a bit restricted for data insights and analysis. We can export data into a spreadsheet, but when it comes to searching data and modifying it to find trends and insights, it doesn’t work well and is a bit limited.

PROS: WePay has one highly robust API. Clients are able to utilize our platform with WePay. The result? A simpler and straightforward checkout experience. Their customer support is highy responsive. Onboard experience for potential or new clients is really easy to do.

CONS: The console won't let you seek out any transaction number unless you're able to retrieve a shopper's e-mail address. There have been instances where orders remain under "pending" status for a couple of days. I'd be happy if they came up with a solution that facilitates quicker approval.

PROS: Thanks to WePay, our customer support and account manager are a lot more helpful than ever. What's more, they're able to respond quickly to any concerns brought up by customers. We're able to help our customers set up and board on to WePay quickly. Our customers were impressed with the ease of use and quickness in carrying out transactions.

CONS: There were certain things I've had issues with. But to be honest, WePay listened to our complaints. They manage to address all of them, if not resolving the problems we'd like them to. It'd be beneficial not having to use an e-mail address for each payment. But that hasn't stopped us from doing what we would normally do. It's just a little annoying.

PROS: I like how WePay goes on about their partnerships. They've done an incredible job offering support to their partners through tech assistance, education, and a great platform that lets merchants make payment. The holistic approach of the software to risk is amazing. They understand that not all solutions are dependent on algorithms and will obviously entail a qualified exper for every decision being made. Whenever I make a decision that doesn't favor them, they're not afraid to say spill their opinion.

CONS: There's a relatively small percentage of cards found in our merchant base that will likely be ignored when getting them processed via WePay. But such similar effort on the same card can be processed successfully by means of another gateway. This can be done right after being declined through WePay.

PROS: We’ve been using WePay for a couple of years now and it helps make our payment processes easy and fast. I love that the software can be integrated easily with other online tools and services, and it has integration options for processing refunds. The online portal is also a big help for addressing and fixing issues. We can even sell tickets in an instant with customers through easy onboarding. Such a helpful solution for our team.

CONS: I wish they can enhance the partner portal’s UX. Also, the review team should communicate proactively with their customers when they need to gather reviews and feedback to prevent potential delays. That’s all!

PROS: WePay's API is all-around solid. Our clients were able to make use of our platform as well as WePay in building a simpler experience upon checkout. Their support team is responsive and very easy to work with. Daily Payout is recommended for individuals who want swift payouts and free transfers of ACH. Compliance with PCI is constantly updated.

CONS: Its console won't let you search for a transaction number unless you get the shopper's e-mail. At times, orders would remain pending for a day or two. It'd be a treat if they found a way to approve them quickly since added actions could still be pending unless the payment has been approved.

PROS: WePay is considered to be a surrogate website for today's online payment software platforms. The beneficial aspect of it all is that it requires no subscription or setup fees. There's no need to set up a merchant account, website, or do software installations. The best thing about it is being able to accumulate funds and then using them to purchase or sell tickets. It even provides you with online vouchers.

CONS: WePay hasdn't really met to my standards. Customer support is constantly an issue. Their approach in resolving issues with users is more casual rather than the expected professional courtesy seen in other brands. Since WePay is solely a payment system, it doesn't really focus much in improving its speed and user-friendly aspects.

PROS: WePay's team and documentation has been great. We were able to set and had everything running in under a week. Furthermore, the flexibility of its APIs enabled us to make a customized approach that revamped our checkout process. Their account management team is consistent with their responsiveness while we make room for newer payment features.

CONS: When it comes to reporting, it'd be nice to have added functionality within the WePay portal. That would give us added means in observing data in real-time with other date range and filters.

PROS: Their technical team has given us the support we need since day one. They were able to answer our inquiries during and after the integration. It's so easy to utilize. It gave us plenty of clear visibility on processed transactions. It allowed us to offer customer support to customers better compared to other gateway.

CONS: There have been instances where our API logs won't load. This happens whenever we want to look into the. So far, that's the only problem I've encountered.

PROS: Of all payment processors I've tried, I found out how reporting is lot more effective in reconciliation with other platforms that monitor data transactions. In addition, WePay's security functionality is constantly on a lookout for fraud activities. WePay's team will offer a helping hand right away in case clients facing a frauduelent situation. Both of these things are the biggest reasons why clients have shifted from their traditional payyment processor to WePay.

CONS: Whenever I do some kind of troubleshooting, the website would frequently come up with several hundred errors. Logging in is also a little slow. It gets a lot worse when I get messages that would prompt me to do things multiple times.