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XgenPlus Review

XgenPlus
Our score: 8.0 User satisfaction: 100%

What is XgenPlus?

Xgenplus is a comprehensive enterprise email management solution for all sorts of users, from enterprises, SMBs, government agencies, and more. It allows users to create email addresses in their own language, benefit from tighter and secure email protection protocols.

With Xgenplus, companies, organizations, government offices, universities get an email platform that is totally customizable and fully secure to their specific needs and requirements. They are able to send and receive high priority emails as well as share confidential documents, videos, audio files, and more with confidence, resulting in crystal clear communication and highly productive collaboration.

Depending on their requirements, users have the option to choose between a cloud-based email hosting platform or an on-premise email solution. Other features include group emails, SMS and faxing, calendars, and a task organizer.

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Overview of XgenPlus Benefits

Centralized Communication

Xgenplus helps you put all business communications in a single, centralized location for easy management, monitoring, and implementation. It helps your organization achieve safe, secure, fast, and reliable unified communication from a single source. Business emails and other forms of written communication like transactional emails, group emails, SMS and faxing are all done, sent, and received from a single place.

This enterprise email platform comes with calendar management as well as resource planning and scheduling capabilities to facilitate the planning and management of events such as meetings, brainstorming, performance evaluation, project planning and more.

Powerful E-Governance Features

Xgenplus protects all your emails and improves the overall efficiency and productivity of your communication with its robust Enterprise Email Governance capabilities.

This means the software detects the content per email and instantly determines if they are improper, inappropriate, and risky thus blocking any email that has such content. On the other end, Xgenplus automatically provides access to data that is deemed essential, authentic, legitimate, and time-sensitive. It controls and tracks all outbound email based on the prevailing rules and policies to ensure no sensitive or confidential information is leaked while maintaining the privacy of the employee.

E-Governance also ensures that all emails strictly adhere to branding rules to ensure consistency. Fonts, colors, background color, email signature, company logos, and other branding elements are displayed and implemented per existing rules and regulations.

Total Spam Protection

Xgenplus shields your emails and all business communications from spam emails, phishing attacks, and other threats. The best part is that you have total control over what the system categorizes as spam, ensuring that all important emails get through and delivered into your inbox. Once you selected the kind of spam protection you need, Xgenplus does all of the rest and works silently in the background.

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Overview of XgenPlus Features

  • IDN (Internationalized domain name) Compliant
  • EAI (Email Address Internationalization) Compliant
  • Push mail using IMAP IDLE
  • Multiple Accounts
  • Email signatures
  • Bcc-to-self
  • Folder subscriptions
  • All folder synchronization
  • Better IMAP support
  • Empty Trash
  • Message sorting
  • Delivery and Read Notifications
  •  OTP Code without SMS
  • SMS log backup
  • Call log backup
  • Call Recording (optional backup)

What Problems Will XgenPlus Solve?

1) High End To End Security

Monish has to send an email that contains sensitive information and his client is worried about the security of the email. Luckily Monish and his client use XgenPlus Enterprise Email Solution that enables him to send email in a PGP encrypted format.

PGP encryption is a reliable privacy tool that uses a public-private key cryptography system. There are two keys – the public key and the private key or passphrase used to encrypt and decrypt the email. Without the passphrase, no one cannot decrypt the encrypted email. This gives the client the peace of mind he was looking for and enables Monish to send the email with confidence.

Features- PGP Encryption, Hidden Attachment

2) Feature-rich Email Server

Meghna is a Business Analyst, who handled eight clients and had direct communication via email with them. Since it was very hard to manage emails coming from the clients so she had set the filters and rules that allowed the emails to get into a specific folder automatically. This made her work easy and well managed.  

After a year Meghna got married, prompting her to resign. The company hires a replacement named Ashish, how now has to take over Meghna’s tasks. The company naturally wants to delete Meghna’s email ID but wants to retain access to all their clients’ information and interactions and hand them over to Ashish.

Xgenplus solves the problem merging Meghna’s client folders with the Ashish email ID as well as the access of all the clients’ interaction to him. So without any problem, all the emails required get transferred to the Ashish and protected from communication loss between client and company.

Features: Rules and filter, Merge Email

3) Unified Communication & Collaboration 

Vinita is the HR Executive of the company and she has to send group emails of birthday wishes, important announcement, events, celebrations, organize meetings and give reminder via SMS of the meetings. She manages all this very well with Xgen plus unified communication & collaborative tool.

Features: Calendar, Meeting Resources and scheduling events, SMS via email, Group Mail, Broadcast Email, Send on later date (Schedule Email), Tracking Reports

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

XgenPlus Position In Our Categories

Keeping in mind companies have distinct business-related requirements, it is only practical that they steer clear of subscribing to an all-in-one, ideal software solution. Just the same, it is difficult to chance on such application even among recognizable software products. The practical step to do would be to narrow down the varied important functions which require consideration like key features, costing, skill aptitude of the users, company size, etc. The second step is, you should follow through the research to a full extent. Go over some of these XgenPlus analyses and explore each of the software systems in your list more closely. Such detailed research ensure you weed out ill-fitting applications and choose the system which delivers all the function your company requires.

Position of XgenPlus in our main categories:

TOP 200

XgenPlus is one of the top 200 Communications Software products

Enterprises have unique wants and requirements and no software application can be ideal in such a situation. It is pointless to try to find a perfect off-the-shelf software system that meets all your business wants. The wise thing to do would be to customize the application for your specific requirements, worker skill levels, finances, and other elements. For these reasons, do not hasten and pay for well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your research, look into each short-listed application in detail, read a few XgenPlus Email Management Software reviews, contact the vendor for clarifications, and finally select the app that presents what you want.

How Much Does XgenPlus Cost?

XgenPlus Pricing Plans:

Free Trial

Xgenplus Cloud Email Hosting

Contact Vendor

Xgenplus for Data Centre/Premises

Contact Vendor

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What are XgenPlus pricing details?

XgenPlus Pricing Plans:

Free Trial

Xgenplus Cloud Email Hosting

Contact Vendor

Xgenplus for Data Centre/Premises

Contact Vendor

PRICING

 

Quick HIGHLIGHTS

 

Xgenplus offers the following basic and enterprise pricing packages:

Xgenplus Cloud Email Hosting – Get a Quote

Xgenplus for Data Centre/Premises – Get a Quote

Features include:

  • Merge Email Accounts
  • Retrieve Email Even After Deleted
  • Country Specific Access Control
  • Device Specific Access Control
  • Broadcast Capability
  • Mail Sharing & Running a Note Sheet on it
  • Connector
  • User’s Personal Security Enforcement
  • Authentication/Encryption
  • Dual Step Authentication SMS Base or Xcode
  • Anti Impersonation
  • Message Integrity Validation(domain key complaint)
  • Blacklisting / Whitelisting
  • Content Filtering

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you decide to buy a Email Management Software it’s vital not only to find out how experts rank it in their reviews, but also to find out if the actual users and companies that purchased it are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and XgenPlus reviews across a broad range of social media sites. The data is then featured in an easy to digest form indicating how many users had positive and negative experience with XgenPlus. With that information at your disposal you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • Hindi
  • Japanese
  • Russian

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for XgenPlus?

Xgenplus integrates with the following business systems and applications:

  • EAI (Email Address Internationalization)
  • SpamJadoo
  • TBMS
  • Support Management Tool
  • Xgenplus Automated Inward Routing (AIR)
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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