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Sortd Review

Sortd
Our score: 8.3 User satisfaction: 96%

What is Sortd?

Sortd is an all-in-one CRM application that enables various teams and professionals to handle processes, projects, tasks, customers, and communications directly within Gmail. They can use this  Gmail workplace add-on to improve team efficiency, workflow transparency, and customer experience. Sortd allows you to come up with a virtual workspace that you can customize according to your team’s workflow. They can organize, track, and manage their workloads together with projects, tasks, and emails in Gmail without switching between multiple apps.

Sortd also includes features for efficient team collaboration such as the capability to implement team Kanban boards, share emails from customers, suppliers, and partners with team members, and chat with team members while checking tasks or emails. You can assign tasks and emails to the right individuals and send them reminders as well. 

The CRM app provides you with a fast and easy way to handle emails. You’ll consolidate related emails into a single card, add follow-ups and notes to emails, prioritize emails by a simple drag-and-drop, and check if recipients have read your emails. Sales pipelines, qualified prospects, and deals can also be handled within Sortd. Lastly, Sortd supports Zapier, Google Drive, and calendar integrations.

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Overview of Sortd Benefits

Intuitive Sales Management

With Sortd, you no longer need to manage your sales processes using complicated CRM systems. This is because the app permits you and your team members to organize, monitor, and handle your sales workflows along with customers, prospects, vendors, follow-ups,  deals, and emails without leaving your Gmail inbox. 

For instance, your team can track all email communications with leads while checking tasks, notes, reminders, and comments. You can also set up custom statuses, tags, and attributes so you’ll monitor and prioritize activities and tasks easily. Sortd lets you create your own pipelines and workflows for managing prospects and deals, schedule follow-ups with reminders, and access sales reports to evaluate team performance. 

Efficient Business Operations 

You can use Sortd to streamline your business operations. You can efficiently and seamlessly collaborate with various teams by organizing and viewing information about operations, processes, and projects in team-specific Kanban boards, calendars, or spreadsheets and tables. 

Multiple departments or teams get the ability to share project plans and status updates, customer, vendor, and partner emails, and files in a single workspace in real-time. They can also utilize Sortd’s Android and iOS mobile applications to access all the data they need and communicate and coordinate wherever they are. 

Enhanced Customer Service

Sortd helps customer support and account management teams improve how they serve customers. They can monitor and manage all customers’ inquiries, issues, and requests via shared boards within Gmail without requiring them to send tickets.

Moreover, Sortd offers features that are not found in Gmail so they can ensure that no customer concerns and requests will slip through the cracks. Straight from Gmail, managers can delegate tasks and emails to the right team members, chat with them through @mentions, and track assignments, deadlines, and resources along with the entire team.

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Overview of Sortd Features

  • Customizable Virtual Workspace
  • Project, Task, & Email Management
  • Task & Email Reminders
  • Email Sharing
  • Chat
  • Kanban boards
  • Table & Spreadsheet Views
  • Calendar Integration
  • Sales & CRM
  • Follow-Ups
  • Deadlines
  • Deal & Lead Pipelines
  • Workflow Designing
  • Custom Statuses
  • Mobile Apps

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

Sortd Position In Our Categories

Since companies have distinct business-related wants, it is only logical that they avoid deciding on a one-size-fits-all, ”best” software product. At any rate, it is difficult to find such an app even among popular software products. The logical thing to do is to write the various significant functions that require consideration like essential features, costing, technical skill capability of staff, organizational size, etc. The second step is, you must perform your research through and through. Read some of these Sortd review articles and check out each of the software systems in your shortlist in detail. Such all-encompassing research guarantee you stay away from mismatched software products and select the system that includes all the tools your business requires for success.

Position of Sortd in our main categories:

TOP 200

Sortd is one of the top 200 CRM Software products

Every company has its own characteristics, and can call for a specific Email Management Software solution that will be fit for their company size, type of customers and employees and even individual niche they deal with. You should not count on finding an ideal services that will be suitable for every business no matter what their history is. It may be a good idea to read a few Sortd Email Management Software reviews first and even then you should pay attention to what the service is supposed to do for your company and your employees. Do you need a simple and intuitive solution with just elementary features? Will you actually make use of the complex functionalities required by pros and big enterprises? Are there any specific features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable service that will match your budget.

How Much Does Sortd Cost?

Sortd Pricing Plans:

Free Trial

Starter

Free

Essentials

$10/user/month

Business

$15/user/month

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What are Sortd pricing details?

Sortd Pricing Plans:

Free Trial

Starter

Free

Essentials

$10/user/month

Business

$15/user/month

Sortd offers three enterprise pricing plans for users to choose from. Here are the details of each plan:

Starter – $0/user/month

  • Task & email management
  • Customizable boards
  • Scheduler
  • Deadlines & Reminders
  • Next Steps & Follow-Ups
  • Email grouping

Essentials -$10/user/month ($8/user/month, if billed annually)

  • All features in Starter Plan, Plus:
  • Core productivity features
  • 20 boards
  • Collaboration for 20 team members
  • Email sharing & monitoring
  • Basic custom statutes & attributes
  • 10 Automations
  • Shared mailboxes with automation features
  • Table & Date views
  • Calendar integration
  • Google Drive integration

Business -$15/user/month ($12/user/month, if billed annually)

  • All features in Essentials Plan, Plus:
  • Business workflow management
  • Unlimted boards
  • Collaboration for unlimited team members
  • Unlimited email sharing & synchronization
  • Unlimited custom statutes & attributes
  • Unlimited automations
  • Shared mailboxes with automation features
  • CRM, sales boards, and reports
  • Team-based contact manager
  • Zapier integrations

User Satisfaction

Positive Social Media Mentions 178
Negative Social Media Mentions 7

We are aware that when you choose to purchase a Email Management Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to find out if the actual users and enterprises that purchased it are actually content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Sortd reviews across a wide array of social media sites. The information is then featured in an easy to digest form indicating how many clients had positive and negative experience with Sortd. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Sortd?

Sortd integrates with the following systems:

  • G-Suite apps
  • Zapier
  • Calendar systems
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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