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YesInsights Review

YesInsights
Our score: 7.3 User satisfaction: 100%

What is YesInsights?

YesInsights is a survey software that helps build, deploy and collect feedback from customers using the “one-click” or Net Promoter Score (NPS) survey method. The NPS is a short form survey based on the one-click, one question approach, usually answerable by the respondent choosing from a rating of 1 to 10 (with 10 highly likely, recommended or favorable and 1 the least likely). This allows for a more precise and measurable response.

YesInsights takes advantage of the short form survey, which is easy and simple to implement, by deploying it through two of the most visible and widely-used channels of engagement – email and website. YesInsights uses a one-click poll widget that can be embedded in any website or sent via email to customers. Unlike other forms of surveys that overwhelm respondents with a series of questions and answers as well as links and landing pages, with YesInsights you are more likely to get a higher response rate. In fact, by the software vendor’s estimate, one-click surveys get 4 to 6 times better response rate than traditional surveys.

More than a smart survey tool, YesInsights enables you to come up with that one question that will help enhance customer experience and propel your business forward. Likewise, you don’t need to have your customers think of what to say with questions like “Where did you learn about our company?” or “How would you rate our product based on customer satisfaction?” You provide them preset answers to choose from: a friend, a relative, company website. Or you provide them a convenient ratings choice of 1 (least satisfied) to 10 (extremely satisfied). One question, one answer from, say, a thousand respondents, and you get a whole lot of insights.

Although the app is geared towards getting customer feedback, the single question method can also be applied to groups inside and outside of an organization – employees, salespeople, department staff, suppliers, vendors, company partners – in order to feel the pulse of those who have a bearing in your business. Overall, YesInsights is a survey tool to help you gain vital customer feedback and boost customer engagement the smart and easy way. It gets the job done properly and efficiently to the benefit of both user and respondent.

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Overview of YesInsights Benefits

Here are some of the benefits commonly associated with using YesInsights:

Easy survey and easy response

Creation of surveys is easy and to the point. The survey maker crafts his question and its responses, keeping in mind a strong goal and end result. Customers participating in the survey make a selection from among the answers by one click or tap. The answer is recorded immediately in the website and the customer lands to a “Thank You” page from where there is an option for providing more feedback or final submission.

Feedback analyzer

YesInsights tracks the response from each survey and organizes it into a chart where you can view individual responses. The results are exportable and shareable on any platform, blog or website, and can be used to determine who among potential customers need following up.

Automated email

An app feature allows the triggering of automated emails which acts as a messenger between you and the poll participant. An autoresponder can provide rewards, deal closures or call-to-action that can be activated when the pollster opts to engage in another round of one-click survey.

No coding necessary

YesInsights can be set up in minutes. You don’t need technical training and know-how since the functions are intuitive and straightforward. You can quickly create your survey, deploy your poll widget, track emails and responses, generate analytics, gather insights and share reports. Streamlining the survey process from end to end without you doing any technical tweaks saves you time and effort, and gives you relevant actionable feedback.

Multi-platform integration

YesInsights integrates with more than 30 email clients, email marketing platforms and web hosting services. It can be embedded in any website where you can control at what page it will display. In emails, respondents can answer the survey right in their inbox. This intensive integration capability provides you much flexibility so you can easily schedule and plan ahead your survey.

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Overview of YesInsights Features

  • Survey Management
  • Feedback Management
  • Dashboard
  • Analytics
  • Automatic user tracking
  • Customizable landing page
  • Code-free survey question creator

YesInsights Position In Our Categories

Since businesses have unique business-related requirements, it is only reasonable that they steer clear of seeking an all-in-one, ideal business program. Be that as it may, it is hard to come across such an app even among recognizable software systems. The clever step to do can be to note down the several important factors that demand examination such as major features, price terms, skill capability of the employees, company size, etc. The second step is, you should double down on your research to a full extent. Have a look at these YesInsights reviews and check out each of the software programs in your list in detail. Such all-encompassing product research guarantees you avoid unfit applications and select the system which has all the benefits your business requires in sustaining growth.

Position of YesInsights in our main categories:

TOP 200

YesInsights is one of the top 200 Customer Experience Management Software products

TOP 100

YesInsights is one of the 100 Survey Tools products

If you are considering YesInsights it may also be beneficial to investigate other subcategories of Survey Tools collected in our base of B2B software reviews.

It's important to keep in mind that virtually no app in the Survey Tools category is going to be an ideal solution that can match all the goals of all company types, sizes and industries. It may be a good idea to read a few YesInsights Survey Tools reviews first as some solutions can dominate only in a really narrow set of applications or be designed with a really specific industry in mind. Others may work with an idea of being simple and intuitive and as a result lack advanced functionalities needed by more experienced users. There are also solutions that focus on a broad group of customers and offer a rich feature toolbox, however that usually comes at a more significant price of such a software. Make sure you're aware of your needs so that you buy a service that provides all the features you search for.

How Much Does YesInsights Cost?

YesInsights Pricing Plans:

Free Trial

Personal

$20/month

Startup

$79/month

Growth

$149/month

Enterprise

By quote

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What are YesInsights pricing details?

YesInsights Pricing Plans:

Free Trial

Personal

$20/month

Startup

$79/month

Growth

$149/month

Enterprise

By quote

Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.

Personal

  • $20/month
  • 1,000 responses/month
  • 5 surveys
  • YesInsights branding
  • NPS surveys
  • Website Widget

Startup

  • $79/month
  • 5,000 responses/month
  • 10 surveys
  • No branding
  • NPS surveys
  • Website Widget

Growth

  • $149/month
  • 25,000 responses/month
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Enterprise – by quote

  • Contact vendor for a quote
  • Unlimited responses
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We know that when you make a decision to purchase a Survey Tools it’s vital not only to learn how experts evaluate it in their reviews, but also to discover whether the real people and businesses that bought these solutions are genuinely content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and YesInsights reviews across a vast range of social media sites. The data is then presented in a simple to understand form indicating how many customers had positive and negative experience with YesInsights. With that information at hand you should be equipped to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for YesInsights?

YesInsights integrates with the following business systems and applications:

  • SendGrib
  • MailChimp
  • AWeber
  • Mad Mimi
  • Customer.io
  • Benchmark
  • GetResponse
  • Drip
  • Mailjet
  • Intercom
  • Vero
  • Klaviyo
  • Campaign Monitor
  • Autopilot
  • Yesware
  • Infusionsoft
  • ExactTarget
  • Outreach
  • HubSpot
  • Constant Contact
  • Mixpanel
  • Knowtify
  • ConvertKit
  • Emma
  • Ontraport
  • Kajabi
  • Gmail
  • Yahoo Mail
  • Apple Mail
  • Medium
  • Quora
  • Tumbler
  • Wordpress
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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