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Snap Surveys Review

Snap Surveys
Our score: 8.1 User satisfaction: 99%

What is Snap Surveys?

Snap Surveys is a cloud-based integrated survey software that enables businesses and organizations of any size to design, create, and implement online and offline surveys. The software allows users to administer a wide range of data collection methods and offers an extensive list of reporting and analysis tools.

Currently, Snap Surveys is widely used by many companies across several industries, including finance, healthcare, tourism, and government, to mention a few. The system comes with a plethora of pre-designed yet highly customizable templates that businesses can instantly use to streamline the creation and deployment surveys without necessarily affecting their branding strategy. The solution also offers multiple language support, including Japanese, Chinese, and Korean characters, to name some, making it easy for international companies to full adapt it to their existing systems. The quote based pricing scheme ensures that every company can afford to use the benefits of the product, while the free demo helps you familiarize with its features prior to your final purchase.

Overview of Snap Surveys Benefits

Snap Surveys makes it easy for companies and organizations to quickly create effective surveys, whether online or offline, and implement them on multiple platforms. The solution allows users to produce surveys that are optimized for paper, online, and mobile formats. Users can also administer mobile and offline interviewing.

With Snap Surveys, users can easily design professionally crafted surveys and enjoy numerous customization options such as routing, piping, randomization, text substitution, pre-seeding from a database, save and resume all. For more engaging and interactive surveys, users can opt to include multimedia and visual elements like sliders, image maps, star ratings and calendars. Businesses can also deploy surveys with their own custom branded URL.

The software also has the automated smart reporting feature that lets users instantly generate a wide variety of reports based on the content they used to target specific audience or locations. Reports can also be tailored to suit particular purposes and recipients, such as regions, managers or individuals.

The multiple language functionality simplifies the creation and implementation of surveys for specific respondents who speak in other languages. The said functionality comes with a throng of language-related applications including right to left languages and character-based languages.

Security is also topnotch. Snap Surveys is independently certified as compliant organization with ISO27001:2013, the internationally recognized Information Security standard.

Overview of Snap Surveys Features

  • Online surveys
  • Paper surveys
  • Mobile surveys
  • Mobile and offline interviewing
  • Smart Reports
  • Survey analysis tools
  • Survey reports
  • Statistical analysis
  • Multi-language surveys
  • Respondent panels

Snap Surveys Position In Our Categories

Knowing that companies have special business-related requirements, it is only practical that they steer clear of purchasing a one-size-fits-all, ”best” solution. Needless to say, it would be hard to pinpoint such a software solution even among popular software systems. The reasonable step to undertake is to shortlist the numerous significant functions which necessitate consideration such as major features, packages, technical skill ability of the employees, organizational size, etc. After which, you should conduct your research systematically. Browse over these Snap Surveys review articles and look into each of the software products in your list more closely. Such well-rounded product research ascertains you steer clear of ill-fitting apps and buy the system that provides all the benefits your company requires to achieve growth.

Position of Snap Surveys in our main categories:

TOP 200

Snap Surveys is one of the top 200 CRM Software products

TOP 50

Snap Surveys is one of the 50 Survey Software products

Snap Surveys is also listed in the following subcategories:

Since each company has particular business needs, it is prudent for them to refrain from searching for a one-size-fits-all ideal software application. Needless to say, it would be futile to try to find such an app even among widely used software platforms. The intelligent thing to do would be to catalog the various vital aspects that require consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Snap Surveys Survey Software reviews and look into each of the other solutions in your shortlist in detail. Such comprehensive groundwork can ensure you discard ill-fitting applications and zero in on the solution that presents all the aspects you need for business success.

How Much Does Snap Surveys Cost?

Snap Surveys Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Snap Surveys’s SMB and enterprise pricing information is available only upon request. Contact the company for more details and request your free demo.

User Satisfaction

Positive Social Media Mentions 173
Negative Social Media Mentions 2

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Snap Surveys reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Snap Surveys. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Snap Surveys Comparisons

Snap Surveys user reviews

Great software for professionals

Read full review >
Karen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: Market Research

Most flexible survey tool in the market today

Read full review >
Leland
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: Management Consulting

SnapSurveys allows us to create valid surveys and reports

Read full review >
Latoya
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Higher Education

What are Snap Surveys pricing details?

Snap Surveys Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Snap Surveys’s SMB and enterprise pricing information is available only upon request. Contact the company for more details and request your free demo.

What integrations are available for Snap Surveys?

No information available.

Snap Surveys average rating:

Average score
5/5 (3 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Karen

PROS: What I really like about SnapSurveys is the fact that everything is in one place. Within the software I am allowed to create and set-up my questionnaire, then link it to the customer database so I can host it on a server and finally send out invites and reminders to all non-respondents. I love that the summary report with charts are created automatically. The other great thing about the software is that it works on all devices (mobile, tablet and pc’s). Questionnaires are customizable, there is an option for adding sliders, semantic scales, even client logos and branding. The software offers best practice functions like an ability for randomizing codes and routing, and this is great because you can ask questions that are relevant to respondents.

CONS: I cannot say whether it’s dislike or like. It has so much functionalities. If you want to use the software to its fullest then you’re going to need help from their support team, but don’t worry they are very helpful and friendly, they are going to help you with the e-learning process and help-sheets.

Reviewed 4 months ago

Read full review >

The least favorable review

Leland

PROS: When it comes to database structure Snap Surveys is highly flexible, this means when a research projects is launched and runs online, collects answers, I can still adapt its structure, add code to questions, I can change the order of the questions, and all these options and functions won’t interrupt the response data. The structure of the database is adapted automatically, and this means that the data cannot be lost or it cannot change location or position within a question.

CONS: The tool is perfect, but it can be complicated. Complicated because of its flexibilities, options and customizations. It can be difficult to set up the survey the way you want. It is a fact that this product allows you to modify everything, but there are many parameters to set up.

Reviewed 4 months ago

Read full review >

More reviews from 3 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great software for professionals

Read full review >
Karen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: Market Research

PROS: What I really like about SnapSurveys is the fact that everything is in one place. Within the software I am allowed to create and set-up my questionnaire, then link it to the customer database so I can host it on a server and finally send out invites and reminders to all non-respondents. I love that the summary report with charts are created automatically. The other great thing about the software is that it works on all devices (mobile, tablet and pc’s). Questionnaires are customizable, there is an option for adding sliders, semantic scales, even client logos and branding. The software offers best practice functions like an ability for randomizing codes and routing, and this is great because you can ask questions that are relevant to respondents.

CONS: I cannot say whether it’s dislike or like. It has so much functionalities. If you want to use the software to its fullest then you’re going to need help from their support team, but don’t worry they are very helpful and friendly, they are going to help you with the e-learning process and help-sheets.

What do you think about this review? Great Poor

Most flexible survey tool in the market today

Read full review >
Leland
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: Management Consulting

PROS: When it comes to database structure Snap Surveys is highly flexible, this means when a research projects is launched and runs online, collects answers, I can still adapt its structure, add code to questions, I can change the order of the questions, and all these options and functions won’t interrupt the response data. The structure of the database is adapted automatically, and this means that the data cannot be lost or it cannot change location or position within a question.

CONS: The tool is perfect, but it can be complicated. Complicated because of its flexibilities, options and customizations. It can be difficult to set up the survey the way you want. It is a fact that this product allows you to modify everything, but there are many parameters to set up.

What do you think about this review? Great Poor

SnapSurveys allows us to create valid surveys and reports

Read full review >
Latoya
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: Snap Surveys allows me to build online survey and to send them to the respondents in a fast way. This is the best way for collecting data from our users. This is user-friendly tool and you can create surveys easily. Whenever I have some issues its support team is always there to help with the software. I use this tool on a daily basis, I create surveys and reporting every day.

CONS: Sometimes when I’m done with the task it takes longer with creating it online.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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