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Snap Surveys Review
What is Snap Surveys?
Snap Surveys is a cloud-based integrated survey software that enables businesses and organizations of any size to design, create, and implement online and offline surveys. The software allows users to administer a wide range of data collection methods and offers an extensive list of reporting and analysis tools.
Currently, Snap Surveys is widely used by many companies across several industries, including finance, healthcare, tourism, and government, to mention a few. The system comes with a plethora of pre-designed yet highly customizable templates that businesses can instantly use to streamline the creation and deployment surveys without necessarily affecting their branding strategy. The solution also offers multiple language support, including Japanese, Chinese, and Korean characters, to name some, making it easy for international companies to full adapt it to their existing systems. The quote based pricing scheme ensures that every company can afford to use the benefits of the product, while the free demo helps you familiarize with its features prior to your final purchase.
Show MoreOverview of Snap Surveys Benefits
Snap Surveys makes it easy for companies and organizations to quickly create effective surveys, whether online or offline, and implement them on multiple platforms. The solution allows users to produce surveys that are optimized for paper, online, and mobile formats. Users can also administer mobile and offline interviewing.
With Snap Surveys, users can easily design professionally crafted surveys and enjoy numerous customization options such as routing, piping, randomization, text substitution, pre-seeding from a database, save and resume all. For more engaging and interactive surveys, users can opt to include multimedia and visual elements like sliders, image maps, star ratings and calendars. Businesses can also deploy surveys with their own custom branded URL.
The software also has the automated smart reporting feature that lets users instantly generate a wide variety of reports based on the content they used to target specific audience or locations. Reports can also be tailored to suit particular purposes and recipients, such as regions, managers or individuals.
The multiple language functionality simplifies the creation and implementation of surveys for specific respondents who speak in other languages. The said functionality comes with a throng of language-related applications including right to left languages and character-based languages.
Security is also topnotch. Snap Surveys is independently certified as compliant organization with ISO27001:2013, the internationally recognized Information Security standard.
Show MoreOverview of Snap Surveys Features
- Online surveys
- Paper surveys
- Mobile surveys
- Mobile and offline interviewing
- Smart Reports
- Survey analysis tools
- Survey reports
- Statistical analysis
- Multi-language surveys
- Respondent panels
Snap Surveys Position In Our Categories
Keeping in mind companies have distinct business requirements, it is prudent that they avoid subscribing to a one-size-fits-all, “perfect” software product. Needless to say, it would be difficult to try to come across such an app even among widely used software systems. The right step to undertake would be to tabulate the various chief functions that demand examination such as major features, budget, technical skill competence of staff members, company size, etc. Next, you should perform the product research to a full extent. Browse over some Snap Surveys evaluations and check out the other software systems in your shortlist more closely. Such well-rounded research ensure you steer clear of mismatched apps and select the one that includes all the benefits your company requires to be successful.
Position of Snap Surveys in our main categories:
TOP
200
Snap Surveys is one of the top 200 CRM Software products
TOP
50
Snap Surveys is one of the 50 Survey Tools products
It's crucial to keep in mind that hardly any app in the Survey Tools category is a perfect solution that can fulfill all the goals of different business types, sizes and industries. It may be a good idea to read a few Snap Surveys Survey Tools reviews first as some solutions may excel just in a very narrow set of applications or be created with a really specific type of industry in mind. Others might function with an idea of being easy and intuitive and therefore lack complex functions needed by more experienced users. There are also software that cater to a large group of customers and give you a rich feature base, but this usually comes at a more significant price of such a solution. Be certain that you're aware of your requirements so that you choose a solution that has all the features you search for.
How Much Does Snap Surveys Cost?
Snap Surveys Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Snap Surveys pricing details?
Snap Surveys Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Snap Surveys’s SMB and enterprise pricing information is available only upon request. Contact the company for more details and request your free demo.
User Satisfaction
Positive Social Media Mentions
173
Negative Social Media Mentions
2
We realize that when you choose to get a Survey Tools it’s crucial not only to learn how experts evaluate it in their reviews, but also to discover if the real people and companies that bought it are indeed happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Snap Surveys reviews across a wide array of social media sites. The data is then presented in a simple to understand way revealing how many users had positive and negative experience with Snap Surveys. With that information at hand you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Snap Surveys?
No information available.
Snap Surveys User Reviews
Snap Surveys average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: What I really like about SnapSurveys is the fact that everything is in one place. Within the software I am allowed to create and set-up my questionnaire, then link it to the customer database so I can host it on a server and finally send out invites and reminders to all non-respondents. I love that the summary report with charts are created automatically. The other great thing about the software is that it works on all devices (mobile, tablet and pc’s). Questionnaires are customizable, there is an option for adding sliders, semantic scales, even client logos and branding. The software offers best practice functions like an ability for randomizing codes and routing, and this is great because you can ask questions that are relevant to respondents.
CONS: I cannot say whether it’s dislike or like. It has so much functionalities. If you want to use the software to its fullest then you’re going to need help from their support team, but don’t worry they are very helpful and friendly, they are going to help you with the e-learning process and help-sheets.
The least favorable review
PROS: When it comes to database structure Snap Surveys is highly flexible, this means when a research projects is launched and runs online, collects answers, I can still adapt its structure, add code to questions, I can change the order of the questions, and all these options and functions won’t interrupt the response data. The structure of the database is adapted automatically, and this means that the data cannot be lost or it cannot change location or position within a question.
CONS: The tool is perfect, but it can be complicated. Complicated because of its flexibilities, options and customizations. It can be difficult to set up the survey the way you want. It is a fact that this product allows you to modify everything, but there are many parameters to set up.
More reviews from 3 actual users:
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Latest
- Latest
- Most useful
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Great software for professionals
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.09.2021
Company Size: More than 100 Employees
Industry: Market Research
PROS: What I really like about SnapSurveys is the fact that everything is in one place. Within the software I am allowed to create and set-up my questionnaire, then link it to the customer database so I can host it on a server and finally send out invites and reminders to all non-respondents. I love that the summary report with charts are created automatically. The other great thing about the software is that it works on all devices (mobile, tablet and pc’s). Questionnaires are customizable, there is an option for adding sliders, semantic scales, even client logos and branding. The software offers best practice functions like an ability for randomizing codes and routing, and this is great because you can ask questions that are relevant to respondents.
CONS: I cannot say whether it’s dislike or like. It has so much functionalities. If you want to use the software to its fullest then you’re going to need help from their support team, but don’t worry they are very helpful and friendly, they are going to help you with the e-learning process and help-sheets.
Most flexible survey tool in the market today
Read full review >
4/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 23.01.2021
Company Size: More than 100 Employees
Industry: Management Consulting
PROS: When it comes to database structure Snap Surveys is highly flexible, this means when a research projects is launched and runs online, collects answers, I can still adapt its structure, add code to questions, I can change the order of the questions, and all these options and functions won’t interrupt the response data. The structure of the database is adapted automatically, and this means that the data cannot be lost or it cannot change location or position within a question.
CONS: The tool is perfect, but it can be complicated. Complicated because of its flexibilities, options and customizations. It can be difficult to set up the survey the way you want. It is a fact that this product allows you to modify everything, but there are many parameters to set up.
SnapSurveys allows us to create valid surveys and reports
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 28.09.2019
Company Size: More than 100 Employees
Industry: Higher Education
PROS: Snap Surveys allows me to build online survey and to send them to the respondents in a fast way. This is the best way for collecting data from our users. This is user-friendly tool and you can create surveys easily. Whenever I have some issues its support team is always there to help with the software. I use this tool on a daily basis, I create surveys and reporting every day.
CONS: Sometimes when I’m done with the task it takes longer with creating it online.
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Snap Surveys user reviews
Great software for professionals
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.09.2021
Company Size: More than 100 Employees
Industry: Market Research
Most flexible survey tool in the market today
Read full review >
4/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 23.01.2021
Company Size: More than 100 Employees
Industry: Management Consulting
SnapSurveys allows us to create valid surveys and reports
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 28.09.2019
Company Size: More than 100 Employees
Industry: Higher Education
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