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Zoho Backstage Review

Zoho Backstage
Our score: 8.8 User satisfaction: 92%

What is Zoho Backstage?

Zoho Backstage is an event management software that supports event organizers in planning and running a wide variety of events, including conferences, product launches, and meetups. The software provides a complete set of features, so event organizers can get the tools they need for maximizing outreach, facilitating easy event registration, and tracking event metrics.

Through Zoho Backstage, users can quickly create event websites through pre-made, customizable themes. These websites are completely mobile-optimized, so attendees can easily view event details whatever device they use. The platform also enables event marketing through promotional banners and SERP listings for events. In addition, event organizers can use the software to create sponsorship packages and receive more support for their event.

Ticketing is easy through Zoho Backstage, too. Through the software, users can configure multiple ticket classes and highlight the best option for attendees. Online payments are smooth and secure through integrations with major payment gateways such as Square, Stripe, and PayPal.

Zoho Backstage also provides support for virtual events through Backstage OnAir. Through Backstage OnAir, attendees can use their e-ticket to check into the event right from the event website. Attendees of OnAir virtual events can participate in polls, ask questions, and chat with other attendees, too.

Through Zoho Flow, Zoho Backstage can also integrate with over 500 apps. These integrations extend Zoho Backstage’s functionalities and enable automation of various processes, such as adding events to calendars, adding registered attendees as contacts, and validating attendees’ email addresses.

Zoho Backstage offers four pricing plans, including one that is free. The first paid version, the Professional Plan, starts at $79.

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Overview of Zoho Backstage Benefits

Hassle-free hosting for virtual events

Zoho Backstage supports virtual events through Backstage OnAir. Through Backstage OnAir, attendees can check into the event from the event website, using their e-tickets. Presentations, documents, and screens can be shared with attendees, and attendees can participate in polls and ask questions as well. Hosts and attendees can also use the conferencing tool of their choice for added convenience.

Easy-to-use, no-code website builder

Zoho Backstage comes with a variety of website themes that users can customize according to their brand. Users can also add multiple languages to the website to connect to a larger audience. Websites are mobile-optimized and SSL-certified as well, so attendees can easily view event details and enter information if needed.

Simplified ticketing and online payments

With Zoho Backstage, users can configure multiple ticket classes, set buying limits, and deliver tickets through email. Users can also create early bird promos and tiered pricing to boost ticket sales. Attendees can pay online through the platform’s integrations with major payment gateways, and users can get payouts instantly and securely after ticket sales.

Easier management of sponsors

The platform lets users create tier-based custom sponsorship packages to help attract sponsors for events. Sponsorship requests can be managed from the event website, and approved sponsors can be featured on the website to increase visibility, too.

Improved attendee engagement

Through Zoho Backstage, event organizers can ensure that attendees are fully engaged throughout the event. Through push notifications, event organizers can inform attendees of delays or changes in the venue. Attendees can follow presentations through mobile or web apps, ask questions, and answer polls. Attendees can also create private or public chat groups to connect with fellow attendees.

Detailed event analytics and insights

Zoho Backstage also provides valuable data and insights into ticket sales and event attendance metrics. Event organizers can track ticket sales and get updates even on Android and iOS devices. Organizers can also track session metrics, such as average session time, session rating and feedback, and number of questions asked. Through reports on this data, organizers get insights on how to improve the performance of future events.

Integrations with over 500 apps

Through Zoho Flow, Zoho Backstage can be connected with more than 500 apps. Pre-built integration flows for Zoho Backstage also automate a wide variety of processes. For instance, a Zoho Backstage integration flow with Slack automatically sends Slack notifications to new event attendees.

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Overview of Zoho Backstage Features

  • Hosting for virtual events
  • Online registration for virtual events
  • Website builder
  • Pre-built website themes and templates
  • Mobile-optimized, multilingual websites
  • Promotional banners
  • Custom event badges
  • Website SERP listing
  • Multiple ticket classes
  • Ticket rules
  • Early bird and tiered pricing
  • Online payments
  • Tier-based custom sponsorship packages
  • Interactive sessions and presentations
  • Attendee chat groups
  • Event livecasts
  • Event reports and insights

Zoho Backstage Position In Our Categories

Bearing in mind companies have particular business demands, it is only prudent that they avoid choosing a one-size-fits-all, ”best” software solution. Just the same, it is futile to find such a software system even among recognizable software products. The practical step to do is to narrow down the various key factors which demand inspection including crucial features, price terms, skill competence of staff, company size, etc. The second step is, you should follow through the product research to a full extent. Browse through some Zoho Backstage evaluations and scrutinize each of the software programs in your list in detail. Such well-rounded research ensure you avoid ill-fitting software products and choose the one which provides all the tools your business requires for success.

Position of Zoho Backstage in our main categories:

TOP 50

Zoho Backstage is one of the top 50 Event Management Software products

If you are interested in Zoho Backstage it could also be beneficial to analyze other subcategories of Event Management Software collected in our database of B2B software reviews.

Each company is different, and might need a specific Event Management Software solution that will be adjusted to their company size, type of customers and staff and even particular niche they cater to. It's not wise to count on getting an ideal app that is going to be suitable for every business no matter what their history is. It may be a good idea to read a few Zoho Backstage Event Management Software reviews first and even then you should keep in mind what the solution is intended to do for your business and your staff. Do you require an easy and straightforward app with just basic features? Will you really make use of the advanced functionalities needed by experts and large enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will fit your budget.

How Much Does Zoho Backstage Cost?

Zoho Backstage Pricing Plans:

Free Trial

Free

0

Professional

$79/month (billed annually)

Enterprise

$159/month (billed annually)

Ultimate

$249/month (billed annually)

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What are Zoho Backstage pricing details?

Zoho Backstage Pricing Plans:

Free Trial

Free

0

Professional

$79/month (billed annually)

Enterprise

$159/month (billed annually)

Ultimate

$249/month (billed annually)

Zoho Backstage is available on a subscription or per-event basis. The platform’s paid pricing plans are:

Free

  • 1 Portal
  • Unlimited events
  • Unlimited attendees
  • Event ticketing
  • Comprehensive event website builder
  • Multi-track agenda builder
  • Speakers management
  • Customizable banners for event promotion
  • Online ticket sales
  • Attendee check-in
  • Event dashboard
  • Customizable email templates
  • Mobile app for organizers

Professional – $79 per month billed annually, $99 per month billed monthly, $299 per event

  • All features in Free Plan
  • Website customization
  • Bilingual website support
  • Sponsors management
  • Schedule emails
  • Presentation management with audience engagement
  • Instant event announcements
  • HTML widgets for event promotion
  • Event gallery
  • Mobile app for attendees

Enterprise – $159 per month billed annually, $199 per month billed monthly, $499 per event

  • All features in Professional Plan
  • Commission-free event ticketing
  • Multi-lingual website support
  • Event-day assistance
  • Virtual events solution
  • Advance session analytics
  • Custom-domain mapping
  • Import/Export attendee details
  • Attendee chat groups
  • Brand page with event listing
  • Website customization with page addition
  • Custom roles
  • Zoho CRM integration

Ultimate – $249 per month billed annually, $299 per month billed monthly, $899 per event

  • All features in Enterprise Plan
  • Custom mobile app for attendees

 

User Satisfaction

Positive Social Media Mentions 72
Negative Social Media Mentions 4

We realize that when you decide to buy a Event Management Software it’s vital not only to learn how experts rank it in their reviews, but also to find out whether the real people and companies that bought these solutions are indeed content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zoho Backstage reviews across a wide range of social media sites. The data is then featured in a simple to digest format showing how many people had positive and negative experience with Zoho Backstage. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • One-time payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zoho Backstage?

Through Zoho Flow, Zoho Backstage offers integrations with over 500+ apps, including:

  • MailChimp
  • Zoho Campaigns
  • Zoho Sheet
  • Clearout
  • Zoho CRM
  • Slack

 

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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