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Eventbrite Review

Eventbrite
Our score: 9.7 User satisfaction: 100%

What is Eventbrite?

Eventbrite is a fully customizable event planning platform with intuitive tools that help save time and increase event sales. The platform can accommodate simple as well as large and complex events and provides all the tools users need to get started in no time, including event registration and ticketing, listing design, ticketing, fundraising, promotion and payments.

Eventbrite helps users easily create events and sell tickets online through fully customizable event pages. The platform makes it easier for users to setup and promote events and allows them to manage every detail with just a few clicks. Events can be promoted on Facebook as well as other social media websites, while event registration can also be integrated with existing official/personal websites. Real-time progress tracking enables users to stay updated about attendees and financials and helps them stay organized.

Overview of Eventbrite Benefits

Eventbrite does not charge anything for free events whether small or big. A small fee is charged when users start collecting payments, but event organizers can have the attendees pay that fee. The platform offers a complete range of tools and features that make it almost effortless to create, promote and manage events. Event registration and tracking features offer customization and are mobile optimized. The easy widget can be integrated with an existing website and allows selling and tracking tickets, while tickets can also be sold through Facebook page.

Event listings are mobile friendly and can be customized according to individual requirements. Users can show the exact location of their events using Google maps, while they can also highlight friends/attendees who have confirmed their participation. Events can easily be linked to social accounts and website for maximum exposure and better promotion. The free Organizer app for Android and iOS allows users to verify barcodes using the mobile camera, while also making it easier to manage guests and sell tickets. Users can see ticket sales and attendance in real-time using the app, which provides them with complete control and helps them make more informed decisions.

Eventbrite also offers a robust open API, which allows advanced users to pull event, attendance and order data into the system by integrating with a wide variety of other applications. The platform offers a number of tools to promote events, including its own searchable directory, complete organizer profiles that are visible on search engines, partner networks, event newsletters and social notifications. Events can also be easily promoted via Facebook and users have the option to publish their event and sell tickets on the social media. The platform helps users manage their financials more effectively and allows them to receive online and offline payments. It also supports Apple and Android Pay for select events.

Overview of Eventbrite Features

  • Event registration and ticketing
  • Group registration
  • Recurring events
  • Automated reminders
  • Private events
  • Event design listing
  • Speaker profiles
  • Reserved seating
  • Custom venue maps
  • Dashboards
  • Fundraising and crowdfunding
  • Online payments
  • Easy refunds
  • Event promotion and automated promotion
  • Social marketing and Facebook promotion
  • Reporting and analytics
  • Event dashboard
  • Bar-code scanning
  • Online sales
  • Custom badges
  • Mobile event app
  • Surveys and audience polls

Eventbrite Position In Our Categories

Since companies have distinctive business-related needs, it is only sensible they abstain from going for a one-size-fits-all, ideal software system. Nevertheless, it is hard to try to pinpoint such application even among branded software systems. The efficient thing to do should be to note down the several critical aspects that need analysis such as major features, price plans, technical skill levels of the employees, business size, etc. The second step is, you must do the research to a full extent. Have a look at these Eventbrite evaluations and scrutinize each of the software systems in your shortlist more closely. Such comprehensive product research ensures you drop unfit software products and choose the one which delivers all the features your company requires in growing the business.

Position of Eventbrite in our main categories:

TOP 1

Eventbrite is top 1 Event Management Software product

If you are interested in Eventbrite it might also be beneficial to analyze other subcategories of Event Management Software gathered in our database of SaaS software reviews.

Enterprises have different wants and requirements and no software solution can be perfect in such a scenario. It is useless to try to find a perfect out-of-the-box software product that fulfills all your business wants. The wise thing to do would be to adapt the application for your unique requirements, employee skill levels, finances, and other elements. For these reasons, do not rush and subscribe to well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your specific wants. Do your research, investigate each short-listed system in detail, read a few Eventbrite Event Management Software reviews, speak to the maker for explanations, and finally select the app that offers what you need.

How Much Does Eventbrite Cost?

Eventbrite Pricing Plans:

Free Trial

Essentials

2% + $0.79/ paid ticket

Professional

3.5% + $1.59/ paid ticket

Premium

Contact vendor

Eventbrite offers three pricing packages based on your event organizing needs. Its Essentials and Professional products are available for free for free tickets. This means you’re only charged for every paid ticket sold. Hence, organizers of free events can use the plans without paying anything. Packages can also be modified anytime for both upgrades and downgrades. For a more detailed overview of the packages’ inclusions, read below:

Essentials  – 2% + $0.79/ paid ticket

  • Free tickets – Free
  • 1 ticket type (i.e. General Admission and VIP, among others)
  • Event listing on Eventbrite and partner sites
  • Organizer mobile app
  • Online Help Center

Professional  – 3.5% + $1.59/ paid ticket

  • Free tickets – Free
  • All Essentials features
  • Unlimited ticket types
  • Customizable checkout forms
  • Insightful sales analytics
  • Payouts before your events
  • Reserved seating
  • Ticket sales on your own site
  • Phone, chat, and email support

Premium – Custom pricing

  • A minimum threshold applies
  • All Professional features
  • Branded community pages
  • Customer Success Manager
  • Onsite training and support
  • Payments in installments
  • Product training
  • Rental equipment for box office and entry
  • RFID technology
  • Team access and permissions
  • 24/7 phone support

User Satisfaction

Positive Social Media Mentions 124
Negative Social Media Mentions 0

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Eventbrite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Eventbrite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • German
  • Dutch

Pricing Model

  • Free
  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Eventbrite Comparisons

Eventbrite user reviews

Assists our marketing efforts.

Read full review >
Maynard
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2019 Company Size: 1-10 Employees Industry: N/A

The best in managing events!

Read full review >
Samara
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.11.2019 Company Size: Industry: Public Relations and Communications

They always have a really good line-up of events!

Read full review >
Jannie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2019 Company Size: More than 100 Employees Industry: Architecture & Planning

Simplifies ticketing and event planing.

Read full review >
Reanna
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.09.2019 Company Size: More than 100 Employees Industry: N/A

A Swiss knife for my management.

Read full review >
Gwendolyn
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Higher Education

What are Eventbrite pricing details?

Eventbrite Pricing Plans:

Free Trial

Essentials

2% + $0.79/ paid ticket

Professional

3.5% + $1.59/ paid ticket

Premium

Contact vendor

Eventbrite offers three pricing packages based on your event organizing needs. Its Essentials and Professional products are available for free for free tickets. This means you’re only charged for every paid ticket sold. Hence, organizers of free events can use the plans without paying anything. Packages can also be modified anytime for both upgrades and downgrades. For a more detailed overview of the packages’ inclusions, read below:

Essentials  – 2% + $0.79/ paid ticket

  • Free tickets – Free
  • 1 ticket type (i.e. General Admission and VIP, among others)
  • Event listing on Eventbrite and partner sites
  • Organizer mobile app
  • Online Help Center

Professional  – 3.5% + $1.59/ paid ticket

  • Free tickets – Free
  • All Essentials features
  • Unlimited ticket types
  • Customizable checkout forms
  • Insightful sales analytics
  • Payouts before your events
  • Reserved seating
  • Ticket sales on your own site
  • Phone, chat, and email support

Premium – Custom pricing

  • A minimum threshold applies
  • All Professional features
  • Branded community pages
  • Customer Success Manager
  • Onsite training and support
  • Payments in installments
  • Product training
  • Rental equipment for box office and entry
  • RFID technology
  • Team access and permissions
  • 24/7 phone support

What integrations are available for Eventbrite?

Eventbrite is an open API system, which means you can connect it to virtually any business system or application. Some of the possible integrations include:

  • Salesforce
  • Zoho
  • Microsoft Dynamics
  • MailChimp
  • Google Apps
  • Facebook
  • Twitter
  • Dropbox

Eventbrite average rating:

Average score
4.9/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Mercedes

PROS: If you're the kind of person who knows what to like and you get to pick your interests according to your preferences then recommendations will constantly be preciese. It's not that difficult to seek something that would be of interest. There will constantly be free events. I happen to be new in the city and it a fantastic job in showing me to a bunch of stuff I wouldn't know about.

CONS: I can't expect of huge things that I hate with this service. Previously there were syncing issues on the things that I was working on my laptop and what I was working on the Android app. But they seem to have disappeared now. Not having the ability to viewing your location whenever you're clicking on the map is a bit inconvenient whenever you happen to be in a hurry.

Reviewed 2 years ago

Read full review >

The least favorable review

Elda

PROS: Eventbrite has some really insightful analytic reports regarding the consumer behavior of its users. This data has greatly impacted how we organize our events—from planning all the way to its implementation. It has completely revolutionized the way we plan and carry out events.

CONS: The price can be a little too steep.

Reviewed 8 months ago

Read full review >

More reviews from 17 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Assists our marketing efforts.

Read full review >
Maynard
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Eventbrite simplifies the whole process of managing events. Through it, we’ve been able to cast a wide net for our marketing efforts as well as increase our number of tickets sold per event. I particularly love just how accessible this is too. I can do my work either from my PC or even from my phone—it’s very convenient!

CONS: I have to admit that I’m not the most tech-savvy individual. As such, I sometimes struggle to create different ticketing tiers for our events. Their customer support can easily help me with this issue, but the problem is that they’re not always easy to contact.

What do you think about this review? Great Poor

The best in managing events!

Read full review >
Samara
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.11.2019 Company Size: Industry: Public Relations and Communications

PROS: Eventbrite is my go-to tool for all things events. Whether I am the one organizing the event or if I’m just browsing as a consumer, it truly is a brilliant platform that makes planning events and buying tickets easy. I love that it is so wide-reach—I can market my event to the other side of the globe. Likewise, I can also purchase a ticket for a concert, for example, that is going to happen somewhere else. It’s convenient and renders perfectly well on just about any platform.

CONS: It would be nice if Eventbrite would be more intuitive with its recommendations—even better if they would use my previous purchases as a gauge on whether I would be interested in an event or not.

What do you think about this review? Great Poor

They always have a really good line-up of events!

Read full review >
Jannie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2019 Company Size: More than 100 Employees Industry: Architecture & Planning

PROS: I'm a longtime Eventbrite user, and I can't even count just how many events I've discovered and attended through this platform. I like how it has a section where it suggests events that I would likely want to attend. If you're on the lookout for free events that would allow you to meet people with similar interests as you, there are plenty of these on Eventbrite too. Enlisting yourself and reserving a ticket is just as easy as 1-2-3. You can even print out multiple copies of your ticket in case you lose them.

CONS: This platform works perfectly fine on my browser. However, there are some features that don't render well on mobile. The search feature, for example, does not work as smoothly as it would on my PC.

What do you think about this review? Great Poor

Simplifies ticketing and event planing.

Read full review >
Reanna
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Eventbrite is one of those platforms that you would initially think that you don’t need, but you end up really liking. We’ve discovered that it is more than just a place to advertise our events in—it can support us in almost all facets of organizing an event. We’ve been able to bring a lot of people on board as admins, allowing us to delegate tasks properly. The platform has given us valuable insight on marketing too. We usually get a clear report on the performance of our campaigns, and adjust accordingly if one tactic isn’t performing well.

CONS: I don’t think that I have any beef with how Eventbrite runs its platform. However, to those who are on the market for an events platforms such as this, a word of warning: Eventbrite takes a cut from your ticket sales. The more premium your package, the bigger their percentage will be. If the price is going to be an issue for you, then this might not be the best choice.

What do you think about this review? Great Poor

A Swiss knife for my management.

Read full review >
Gwendolyn
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: Having the ability to offer a number of people access to admin tasks. This is ideal whenever you're operating in an event. The processing system is a breeze. So is its credit card management system.

CONS: Dealing with a big multi-varying tickets. They can be tricky to deal with. It'll entail some knowledge and playing around with codes.

What do you think about this review? Great Poor

Really helps out in the process of event management and user-friendly.

Read full review >
Derek
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Environmental Services

PROS: Highly intuitive UI. You won't demand a lot of training just so you can use it. You can send out e-mails to event coming from your Eventbrite Admin protal. You have the ability to setting it to e-mail now or doing it later.

CONS: Eventbrite offers a plethora of options in generating varying reports. These can be downloaded into .PDF, .CSV, and .Excel format. Thing is, you'll need to have a bit of time playing with varying options just to acquire customized reports to suit your requirements. The issue seen here is that it won't inform you on how it's able to replace the name of available reports.

What do you think about this review? Great Poor

Packed with features

Read full review >
Susan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: There are so many things that I love about Eventbrite, I honestly don’t know where to begin with this review! For one, I love how the consideration that it gives non-profit events. It’s pretty accessible just about anywhere—even on mobile! I can set-up other people as sellers too. I don’t have to be the only one to man our virtual ticket booth because there will be other uses who can also set up their own accounts. And finally, I love how there is no need to print out tickets anymore. Going paperless has never been easier!

CONS: I can only think of two things that I don’t like about this platform. First, I can’t configure it according to my preferences when selling one-day passes for a multi-day event. If I wanted to offer single-day passes to one day of an event, I’d have to offer this option on other days too. I don’t like how this platform takes a very high cut when used as a POS for event merchandise too.

What do you think about this review? Great Poor

Nothing but the essentials.

Read full review >
Hailie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: Printing

PROS: My team and I have come to depend heavily on Eventbrite to help us organize meetings that we can't afford to miss with our clients. With events up on Eventbrite, we can control the volume of people who will be attending, and communicate the details of the meeting in a clear and straightforward way. This is a program that operates simply but gives back ten-fold.

CONS: Eventbrite is more concerned with getting the word out about an event than the aesthetics. This isn't such a bad thing, but I do wish that we could be given more freedom to design our events page.

What do you think about this review? Great Poor

A little too expensive for my budget.

Read full review >
Elda
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.08.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Eventbrite has some really insightful analytic reports regarding the consumer behavior of its users. This data has greatly impacted how we organize our events—from planning all the way to its implementation. It has completely revolutionized the way we plan and carry out events.

CONS: The price can be a little too steep.

What do you think about this review? Great Poor

There’s always an interesting event or two available.

Read full review >
Zack
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: If the sheer number of free events alone will not convince you to register on Eventbrite, then I don’t know what will. I’ve been using this for so long, registering to events that I feel like going to. It’s completely user-friendly and there is always an event for everybody. It’s accessible on just about any device too—mobile, PC, you name it.

CONS: A suggestion for the next upgrade: it would be nice to get notified whenever there are new events that I would likely want to participate in.

What do you think about this review? Great Poor

Still my favorite booking portal.

Read full review >
Celine
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.08.2019 Company Size: 11-50 Employees Industry: Architecture & Planning

PROS: Even with so many ticketing platform available online, Eventbrite remains to be at the top of my favorites list. There is always a free event (or two) that I can attend. The search capacity is very impressive as well, and I’ve never had trouble in buying a ticket for myself. I don’t have to wait too long and wonder whether my payment has gone through—their confirmation is often swift and on-time.

CONS: This issue has more to do with the event organizers than Eventbrite, but I’m going to share my experience here anyway. I purchased tickets for a falsely advertised event. When I attended, it was far from what I expected to happen, based on the description. I think a more thorough vetting and approval process has to be implemented by Eventbrite.

What do you think about this review? Great Poor

A fantastic tool to begin with!

Read full review >
Hilda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I've been utilizing Eventbrite for my event hosting and attending purposes. It makes things easier for the end-user. It happens to be my primary app for taking part in the SXSW Inteative yearly. It's easy to track all tickets for our team.

CONS: We experienced small issues in organizing the guest list through Eventbrite for check-in and printing issues. But there's nothing big that we couldn't resolve.

What do you think about this review? Great Poor

Despite not being as powerful, it’s a reasonable soluton for event management.

Read full review >
Patsy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: This event-creating platform is user-friendly. It makes room for bigger customization. It's easy in promoting and keeping track of your event success regardless if it's done one time or as a full-on series. Its integrations have been a big help.

CONS: While it came with a wide range of funcitionality, there are certain advanced items that it couldn't follow. An example would be a complete customization of the whole registration process.

What do you think about this review? Great Poor

My review of Eventbrite.

Read full review >
Gladys
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2018 Company Size: 11-50 Employees Industry: Real Estate

PROS: User format has been excellent. The way images are being laid out is great. I like how it can link to your Facebook and see other people interested or taking part of an event you're currently viewing. The scheme of color used excites your in purchasing event tickets.

CONS: I hate how you can only acquire several minutes in making a decision if you intend to purchase tickets. It'd be awesome if you're able to leave the tab open and not be in a rush to taking part in the registration process.

What do you think about this review? Great Poor

Way better than Facebook events.

Read full review >
Whitney
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2018 Company Size: More than 100 Employees Industry: Public Relations and Marketing

PROS: It was super simple in organizing my public event and getting people invited. This is especially true in a free event. They did the heavy lifting by making a professional-looking template. They even organized the attendee's data.

CONS: At first, nothing. However, if you want to utilize them in creating a paid event, their fee can be a little bit on the high end. I'd directly charge people at the door but events the events done were free so I never experienced this issue. I've frequently recommended this to my marketing colleges despite the high cost, which is included a checkout.

What do you think about this review? Great Poor

Previously used Eventbrite for ticket sales for a company that puts out big festivals.

Read full review >
Miguel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: 11-50 Employees Industry: Events Services

PROS: Its moble functionality is great. Attendees won't have to bring any document in representing a ticket. This leads to a more seamless experience especially since such festivals can last for a certain period of time. Looking to print a ticket from a printer eradicates unecessary hassles.

CONS: While the mobile version functioned exteremely well, I felt it would be a huge help in providing tickets for every multi-day event. For instance, if I started scanning a person's ticket on Friday for an event that's a weekend-long and offered a wristband for each one, the wristband is one way of confirming things. That way, someone won't easily fool me in scanning the wristbad from someone else's mobile device. Keeping tickets separated would be a big help for both the attendee and ticket-taker.

What do you think about this review? Great Poor

It does a great job exposing you to a lot of things especially if you’re a newbie.

Read full review >
Mercedes
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.01.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: If you're the kind of person who knows what to like and you get to pick your interests according to your preferences then recommendations will constantly be preciese. It's not that difficult to seek something that would be of interest. There will constantly be free events. I happen to be new in the city and it a fantastic job in showing me to a bunch of stuff I wouldn't know about.

CONS: I can't expect of huge things that I hate with this service. Previously there were syncing issues on the things that I was working on my laptop and what I was working on the Android app. But they seem to have disappeared now. Not having the ability to viewing your location whenever you're clicking on the map is a bit inconvenient whenever you happen to be in a hurry.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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