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Eventbrite Review

Eventbrite
Our score: 9.7 User satisfaction: 100%

What is Eventbrite?

Eventbrite is a fully customizable event planning platform with intuitive tools that help save time and increase event sales. The platform can accommodate simple as well as large and complex events and provides all the tools users need to get started in no time, including event registration and ticketing, listing design, ticketing, fundraising, promotion and payments.

Eventbrite helps users easily create events and sell tickets online through fully customizable event pages. The platform makes it easier for users to setup and promote events and allows them to manage every detail with just a few clicks. Events can be promoted on Facebook as well as other social media websites, while event registration can also be integrated with existing official/personal websites. Real-time progress tracking enables users to stay updated about attendees and financials and helps them stay organized.

Overview of Eventbrite Benefits

Eventbrite does not charge anything for free events whether small or big. A small fee is charged when users start collecting payments, but event organizers can have the attendees pay that fee. The platform offers a complete range of tools and features that make it almost effortless to create, promote and manage events. Event registration and tracking features offer customization and are mobile optimized. The easy widget can be integrated with an existing website and allows selling and tracking tickets, while tickets can also be sold through Facebook page.

Event listings are mobile friendly and can be customized according to individual requirements. Users can show the exact location of their events using Google maps, while they can also highlight friends/attendees who have confirmed their participation. Events can easily be linked to social accounts and website for maximum exposure and better promotion. The free Organizer app for Android and iOS allows users to verify barcodes using the mobile camera, while also making it easier to manage guests and sell tickets. Users can see ticket sales and attendance in real-time using the app, which provides them with complete control and helps them make more informed decisions.

Eventbrite also offers a robust open API, which allows advanced users to pull event, attendance and order data into the system by integrating with a wide variety of other applications. The platform offers a number of tools to promote events, including its own searchable directory, complete organizer profiles that are visible on search engines, partner networks, event newsletters and social notifications. Events can also be easily promoted via Facebook and users have the option to publish their event and sell tickets on the social media. The platform helps users manage their financials more effectively and allows them to receive online and offline payments. It also supports Apple and Android Pay for select events.

Overview of Eventbrite Features

  • Event registration and ticketing
  • Group registration
  • Recurring events
  • Automated reminders
  • Private events
  • Event design listing
  • Speaker profiles
  • Reserved seating
  • Custom venue maps
  • Dashboards
  • Fundraising and crowdfunding
  • Online payments
  • Easy refunds
  • Event promotion and automated promotion
  • Social marketing and Facebook promotion
  • Reporting and analytics
  • Event dashboard
  • Bar-code scanning
  • Online sales
  • Custom badges
  • Mobile event app
  • Surveys and audience polls

Eventbrite Position In Our Categories

Knowing that businesses have particular business-related needs, it is logical that they abstain from picking an all-in-one, ”best” software. Needless to say, it is almost impossible to find such an app even among popular software systems.
The practicable step to undertake is to take note of the various important aspects which call for a deliberation like key features, pricing, technical skill competence of staff, company size, etc. Then, you must do the product research through and through. Have a look at some Eventbrite evaluations and scrutinize each of the applications in your list more closely. Such all-encompassing product investigation makes sure you circumvent mismatched apps and subscribe to the one that meets all the tools your business requires to realize efficiency.

Position of Eventbrite in our main categories:

TOP 1

Eventbrite is top 1 Event Management Software product

If you are considering Eventbrite it might also be a good idea to analyze other subcategories of Event Management Software gathered in our database of SaaS software reviews.

Every company is different, and can need a special Event Management Software solution that will be fit for their business size, type of clients and staff and even individual industry they support. You should not count on getting a perfect services that will be suitable for each business no matter what their background is. It may be a good idea to read a few Eventbrite Event Management Software reviews first and even then you should remember what the solution is intended to do for your business and your workers. Do you need a simple and straightforward solution with just elementary features? Will you really use the complex functionalities required by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a trustworthy app that will match your budget.

How Much Does Eventbrite Cost?

Eventbrite Pricing Plans:

Free Trial

Essentials

2% + $0.79/ paid ticket

Professional

3.5% + $1.59/ paid ticket

Premium

Contact vendor

Eventbrite offers three pricing packages based on your event organizing needs. Its Essentials and Professional products are available for free for free tickets. This means you’re only charged for every paid ticket sold. Hence, organizers of free events can use the plans without paying anything. Packages can also be modified anytime for both upgrades and downgrades. For a more detailed overview of the packages’ inclusions, read below:

Essentials  – 2% + $0.79/ paid ticket

  • Free tickets – Free
  • 1 ticket type (i.e. General Admission and VIP, among others)
  • Event listing on Eventbrite and partner sites
  • Organizer mobile app
  • Online Help Center

Professional  – 3.5% + $1.59/ paid ticket

  • Free tickets – Free
  • All Essentials features
  • Unlimited ticket types
  • Customizable checkout forms
  • Insightful sales analytics
  • Payouts before your events
  • Reserved seating
  • Ticket sales on your own site
  • Phone, chat, and email support

Premium – Custom pricing

  • A minimum threshold applies
  • All Professional features
  • Branded community pages
  • Customer Success Manager
  • Onsite training and support
  • Payments in installments
  • Product training
  • Rental equipment for box office and entry
  • RFID technology
  • Team access and permissions
  • 24/7 phone support

User Satisfaction

Positive Social Media Mentions 124
Negative Social Media Mentions 0

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Eventbrite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Eventbrite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • German
  • Dutch

Pricing Model

  • Free
  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Eventbrite Comparisons

Eventbrite user reviews

A Swiss knife for my management.

Read full review >
Gwendolyn
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2018 Company Size: More than 100 Employees Industry: Higher Education

A fantastic tool to begin with!

Read full review >
Hilda
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

Despite not being as powerful, it’s a reasonable soluton for event management.

Read full review >
Patsy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

My review of Eventbrite.

Read full review >
Gladys
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2018 Company Size: 11-50 Employees Industry: Real Estate

Way better than Facebook events.

Read full review >
Whitney
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2018 Company Size: More than 100 Employees Industry: Public Relations and Marketing

What are Eventbrite pricing details?

Eventbrite Pricing Plans:

Free Trial

Essentials

2% + $0.79/ paid ticket

Professional

3.5% + $1.59/ paid ticket

Premium

Contact vendor

Eventbrite offers three pricing packages based on your event organizing needs. Its Essentials and Professional products are available for free for free tickets. This means you’re only charged for every paid ticket sold. Hence, organizers of free events can use the plans without paying anything. Packages can also be modified anytime for both upgrades and downgrades. For a more detailed overview of the packages’ inclusions, read below:

Essentials  – 2% + $0.79/ paid ticket

  • Free tickets – Free
  • 1 ticket type (i.e. General Admission and VIP, among others)
  • Event listing on Eventbrite and partner sites
  • Organizer mobile app
  • Online Help Center

Professional  – 3.5% + $1.59/ paid ticket

  • Free tickets – Free
  • All Essentials features
  • Unlimited ticket types
  • Customizable checkout forms
  • Insightful sales analytics
  • Payouts before your events
  • Reserved seating
  • Ticket sales on your own site
  • Phone, chat, and email support

Premium – Custom pricing

  • A minimum threshold applies
  • All Professional features
  • Branded community pages
  • Customer Success Manager
  • Onsite training and support
  • Payments in installments
  • Product training
  • Rental equipment for box office and entry
  • RFID technology
  • Team access and permissions
  • 24/7 phone support

What integrations are available for Eventbrite?

Eventbrite is an open API system, which means you can connect it to virtually any business system or application. Some of the possible integrations include:

  • Salesforce
  • Zoho
  • Microsoft Dynamics
  • MailChimp
  • Google Apps
  • Facebook
  • Twitter
  • Dropbox

Eventbrite average rating:

Average score
5/5 (8 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Mercedes

PROS: If you're the kind of person who knows what to like and you get to pick your interests according to your preferences then recommendations will constantly be preciese. It's not that difficult to seek something that would be of interest. There will constantly be free events. I happen to be new in the city and it a fantastic job in showing me to a bunch of stuff I wouldn't know about.

CONS: I can't expect of huge things that I hate with this service. Previously there were syncing issues on the things that I was working on my laptop and what I was working on the Android app. But they seem to have disappeared now. Not having the ability to viewing your location whenever you're clicking on the map is a bit inconvenient whenever you happen to be in a hurry.

Reviewed 2 years ago

Read full review >

The least favorable review

Patsy

PROS: This event-creating platform is user-friendly. It makes room for bigger customization. It's easy in promoting and keeping track of your event success regardless if it's done one time or as a full-on series. Its integrations have been a big help.

CONS: While it came with a wide range of funcitionality, there are certain advanced items that it couldn't follow. An example would be a complete customization of the whole registration process.

Reviewed 1 year ago

Read full review >

More reviews from 8 actual users:

Sort by:

Latest
  • Latest
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  • Most negative

A Swiss knife for my management.

Read full review >
Gwendolyn
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: Having the ability to offer a number of people access to admin tasks. This is ideal whenever you're operating in an event. The processing system is a breeze. So is its credit card management system.

CONS: Dealing with a big multi-varying tickets. They can be tricky to deal with. It'll entail some knowledge and playing around with codes.

What do you think about this review? Great Poor

A fantastic tool to begin with!

Read full review >
Hilda
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I've been utilizing Eventbrite for my event hosting and attending purposes. It makes things easier for the end-user. It happens to be my primary app for taking part in the SXSW Inteative yearly. It's easy to track all tickets for our team.

CONS: We experienced small issues in organizing the guest list through Eventbrite for check-in and printing issues. But there's nothing big that we couldn't resolve.

What do you think about this review? Great Poor

Despite not being as powerful, it’s a reasonable soluton for event management.

Read full review >
Patsy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: This event-creating platform is user-friendly. It makes room for bigger customization. It's easy in promoting and keeping track of your event success regardless if it's done one time or as a full-on series. Its integrations have been a big help.

CONS: While it came with a wide range of funcitionality, there are certain advanced items that it couldn't follow. An example would be a complete customization of the whole registration process.

What do you think about this review? Great Poor

My review of Eventbrite.

Read full review >
Gladys
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2018 Company Size: 11-50 Employees Industry: Real Estate

PROS: User format has been excellent. The way images are being laid out is great. I like how it can link to your Facebook and see other people interested or taking part of an event you're currently viewing. The scheme of color used excites your in purchasing event tickets.

CONS: I hate how you can only acquire several minutes in making a decision if you intend to purchase tickets. It'd be awesome if you're able to leave the tab open and not be in a rush to taking part in the registration process.

What do you think about this review? Great Poor

Way better than Facebook events.

Read full review >
Whitney
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2018 Company Size: More than 100 Employees Industry: Public Relations and Marketing

PROS: It was super simple in organizing my public event and getting people invited. This is especially true in a free event. They did the heavy lifting by making a professional-looking template. They even organized the attendee's data.

CONS: At first, nothing. However, if you want to utilize them in creating a paid event, their fee can be a little bit on the high end. I'd directly charge people at the door but events the events done were free so I never experienced this issue. I've frequently recommended this to my marketing colleges despite the high cost, which is included a checkout.

What do you think about this review? Great Poor

Previously used Eventbrite for ticket sales for a company that puts out big festivals.

Read full review >
Miguel
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: 11-50 Employees Industry: Events Services

PROS: Its moble functionality is great. Attendees won't have to bring any document in representing a ticket. This leads to a more seamless experience especially since such festivals can last for a certain period of time. Looking to print a ticket from a printer eradicates unecessary hassles.

CONS: While the mobile version functioned exteremely well, I felt it would be a huge help in providing tickets for every multi-day event. For instance, if I started scanning a person's ticket on Friday for an event that's a weekend-long and offered a wristband for each one, the wristband is one way of confirming things. That way, someone won't easily fool me in scanning the wristbad from someone else's mobile device. Keeping tickets separated would be a big help for both the attendee and ticket-taker.

What do you think about this review? Great Poor

Really helps out in the process of event management and user-friendly.

Read full review >
Derek
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.01.2018 Company Size: 11-50 Employees Industry: Environmental Services

PROS: Highly intuitive UI. You won't demand a lot of training just so you can use it. You can send out e-mails to event coming from your Eventbrite Admin protal. You have the ability to setting it to e-mail now or doing it later.

CONS: Eventbrite offers a plethora of options in generating varying reports. These can be downloaded into .PDF, .CSV, and .Excel format. Thing is, you'll need to have a bit of time playing with varying options just to acquire customized reports to suit your requirements. The issue seen here is that it won't inform you on how it's able to replace the name of available reports.

What do you think about this review? Great Poor

It does a great job exposing you to a lot of things especially if you’re a newbie.

Read full review >
Mercedes
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.01.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: If you're the kind of person who knows what to like and you get to pick your interests according to your preferences then recommendations will constantly be preciese. It's not that difficult to seek something that would be of interest. There will constantly be free events. I happen to be new in the city and it a fantastic job in showing me to a bunch of stuff I wouldn't know about.

CONS: I can't expect of huge things that I hate with this service. Previously there were syncing issues on the things that I was working on my laptop and what I was working on the Android app. But they seem to have disappeared now. Not having the ability to viewing your location whenever you're clicking on the map is a bit inconvenient whenever you happen to be in a hurry.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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