Daily.co.uk, also known as Daily Internet, targets UK customers. The company is based in Nottingham, and offers shared hosting, VPS, dedicated servers, reseller hosting, and email hosting, as well as domain name registrations. Daily Internet’s entire team is based in the UK and so are all of its customers’ websites. Its data center is located in Derby.
Daily Internet offers a 99.99% network uptime guarantee. It also provides a 4-hour hardware replacement guarantee. The company charges £25 a year for weekly backups and £45 a year for daily backups. Backups are stored on a different server from the customer’s website and they can be accessed via FTP.
The Daily Internet network infrastructure is located in a multi-million pound carrier class data center. The network is serviced by multiple tier 1 connectivity to the internet. The data center has thousands of servers and is maintained round the clock by an expert team of engineers.
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Daily Planet provides cPanel with WHM or Plesk 11 (Linux) or Plesk 11 only (Windows) for most of its VPS packages. This applies to all plans except for the cheapest Linux VPS which does not come with a control panel.
On Hyper-V Windows VPS plans, customers get WebsitePanel. The site has an online demo for this control panel. Daily Internet provides a separate control panel named MyDaily for domain name management.
Pros
Cons
We realize that when you make a decision to purchase a Hosting Services it’s important not only to see how professionals evaluate it in their reviews, but also to discover if the actual clients and enterprises that purchased these solutions are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Daily Internet Hosting reviews across a vast range of social media sites. The data is then presented in an easy to digest way indicating how many customers had positive and negative experience with Daily Internet Hosting. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
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Support
Daily Internet offers customer support through email and tickets. There is also a fax number. Ticket support is provided 7 am to 9.30 pm on all seven days of the week including bank holidays. Daily Internet also offers a vast knowledge base for self-help.
Customers on VPS plans need to pay for technical support. Daily Internet does not seem to be using social media channels actively to provide support.
Overall impression
I agree with other reviews. Used to be OK. Under Paragon anything but a paragon. Raised a ticket and no response at all for 12 hours plus. Will be moving all my business immediately to a service based company.
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VPS Hosting Plans:
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Yes, Daily Internet fully supports the WordPress platform.
Yes, Daily Internet offers both Windows and Linux hosting services.
Daily Internet offers cPanel/WHM and Plesk for account management.
Daily Internet offers one, two, or three free domains depending on the package you choose.
Daily Internet accepts major credits cards and PayPal for payment.
Daily Internet uses 24/7 monitoring, spam protection and other security practices to provide secure and reliable hosting services.
Novices can buy and use Instant Website Builder to easily create professional-looking sites without technical knowledge.
Daily Internet’s plans support e-commerce features like shopping carts and SSL.
Daily Internet offer unlimited mailboxes with select plans as well as unmetered monthly data transfer.
Daily Internet provides a 99.99% network uptime guarantee, and gives service credits in case of any downtime.
Daily Internet Hosting average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
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ADD A REVIEWMore reviews from 3 actual users:
Overall impression
I agree with other reviews. Used to be OK. Under Paragon anything but a paragon. Raised a ticket and no response at all for 12 hours plus. Will be moving all my business immediately to a service based company.
Overall impression
Daily.co.uk used to be a great company however Paragon Internet have taken them over and they are now terrible.
Tried to renewal my domain online where the control panel advertised the price at £10.99+vat for a single year, paid and was issued an invoice stating renewal for domain name and the price. The website however showed an error and said something failed, but your payment was successful DO NOT REPEAT PAYMENT please contact support.
Support come back a while late and say it's too late to renew for £10.99+vat and it's now £90+vat, I decline and ask for a refund.
Daily.co.uk (T/A Paragon Internet Group Ltd) come back to me and refuse to issue a refund for the missold renewal/legal invoice which shows clearly the description and price for what I have paid yet will not refund it when they didn't renew it.
The details are now in the hands of Slough Trading Standards, unfortunately as most customers won't find this review until it's too late as they use a generic name rather than Paragon Internet to trade online.
Overall impression
Used to be a good company but since bought by Paragon Group, very bad hosting provider with regular downtimes lasting for days. Technical team is either understaffed or doesn't have the knowledge to deal with websites hosting.
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