HostMonster REVIEW

Hosting Services

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USER SATISFACTION 94% ?
OUR SCORE 9.2 ?

What is HostMonster?

HostMonster is an American web hosting company that has its office in Provo, Utah. The company offers a basic hosting plan as well as VPS and dedicated plans. HostMonster was founded in 1996 and today is part of the Endurance International Group which is a huge web hosting conglomerate that owns 40 hosting brands.

Uptime & Reliability of HostMonster

HostMonster provides a 99.9% uptime guarantee. Its data center is located in Utah and is monitored 24/7 by technicians. The data center is equipped with a balanced, synchronized power system that will keep the servers functioning at an optimum strength during any power outage. The facility also has UPS backup power supply and 24/7 live system monitoring. HostMonster offers an automatic backup system which can help customers if any accidental data loss occurs.

Overview of HostMonster Features

  • 99.9% uptime guarantee
  • 100% US-based support
  • 30-day money back guarantee
  • Cpanel interface
  • Free domain
  • Free online store
  • Free site builders
  • Unlimited domain hosting
  • Unlimited email accounts
  • Unlimited space and bandwidth
  • WordPress and Gallery

How Much Does HostMonster Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Basic Plan$3.95/monthUnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Standard$14.99 first month, then $29.99/month30 GB1 TBNo info12 GB
Enhanced$29.99 first month, then $59.99/month60 GB2 TBNo info24 GB
Premium$44.99 first month, then $89.99/month120 GB3 TBNo info26 GB
Ultimate$59.99 first month, then $119.99/month240 GB4 TBNo info28 GB
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
Standard$74.99 first month, then $149.99/month500 GB5 TBDual core, 2.3 GHz Intel® Xeon Processor34 GB
Enhanced$99.99 first month, then $199.99/month1000 GB10 TBQuad core, 2.5 GHz Intel® Xeon Processor48 GB
Premium$124.99 first month, then $249.99/month1000 GB15 TBQuad core, 3.3 GHz Intel® Xeon Processor516 GB

CPanel of HostMonster

HostMonster offers Cpanel for account administration. Customers can log in to the Cpanel on the company’s website. The Cpanel is industry standard so migrating users should feel comfortable using it. This control panel is stocked with numerous management features and applications to help users.

Pros & Cons of HostMonster

Pros

  • Customer service agents are responsive and knowledgeable
  • Weebly site-building tool is helpful for novices
  • Plans come with plenty of useful features and add-ons
  • Free domain transfer

Cons

  • Does not offer monthly hosting plans
  • Does not offer managed WordPress

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and opinions about HostMonster across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HostMonster. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

161

NEGATIVE SOCIAL MENTIONS

11

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • Django
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • USA
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

HostMonster provides 24/ customer support through phone, live chat, and tickets. The helpdesk team is based in Utah. HostMonster’ website hosts knowledge base articles, user forums, ‘getting started’ guides, and tutorials. The company actively uses Twitter for customer interactions.

What are HostMonster pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Basic Plan$3.95/monthUnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Standard$14.99 first month, then $29.99/month30 GB1 TBNo info12 GB
Enhanced$29.99 first month, then $59.99/month60 GB2 TBNo info24 GB
Premium$44.99 first month, then $89.99/month120 GB3 TBNo info26 GB
Ultimate$59.99 first month, then $119.99/month240 GB4 TBNo info28 GB
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
Standard$74.99 first month, then $149.99/month500 GB5 TBDual core, 2.3 GHz Intel® Xeon Processor34 GB
Enhanced$99.99 first month, then $199.99/month1000 GB10 TBQuad core, 2.5 GHz Intel® Xeon Processor48 GB
Premium$124.99 first month, then $249.99/month1000 GB15 TBQuad core, 3.3 GHz Intel® Xeon Processor516 GB

FAQ for HostMonster

  1. Do they offer an uptime guarantee and pay you back for downtime?

    HostMonster provides a 99.9% uptime guarantee. It also prorates any unused amount of service.

  2. Do you get a free domain with their hosting plan?

    Yes, HostMonster offers a free one-year domain with its packages.

  3. How can I pay for their services?

    HostMonster accepts PayPal, major credit cards, money orders (USD), and checks (USD).

  4. Do they provide both Windows and Linux hosting services?

    HostMonster offers only Linux hosting, not Windows

  5. Do they allow you to easily design a website with no HTML or coding knowledge?

    HostMonster provides a ‘drag and drop’ site building tool named Weebly to help novices.

  6. Is it a good hosting service for Wordpress?

    Yes, HostMonster fully supports WordPress blogs.

  7. Do they provide unlimited email addresses and bandwidth?

    Yes, HostMonster offers unlimited email accounts and bandwidth.

  8. Do they provide CPanel or any other control panels?

    HostMonster offers Cpanel for account administration.

  9. How secure are their hosting services?

    HostMonster provides a stack of security features to protect your site including Leech protection, Hotlink protection, and password protected directories.

  10. Is it a good choice for e-commerce? Do they offer SSL, shopping carts and payment processing?

    HostMonster fully supports e-commerce with features such as SSL and shopping carts.

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