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Host Excellence Review

Host Excellence
Our score: 7.8 User satisfaction: 99%
Logo of Host Excellence

What is Host Excellence?

Host Excellence is one of the few companies that survived the dot bubble crisis in the late 1990s and persevered to become one of the most reliable hosting solutions providers in the United States. It has been in the business for over 10 years providing businesses with cost effective and reliable shared hosting and VPS packages along with other hosting products. Experts have branded Host Excellence as a viable entry level hosting provider that can meet essential requirements without too much extras.

Uptime & Reliability of Host Excellence

In its Terms of Service, Host Excellence guarantees 99.9% uptime on their network uptime, server uptime, web server and service. Host Excellence owns and operates its own data center located in Columbus, Ohio, which they continuously expand to include new web, mail, and database servers online per month.

Their facilities feature multiple backbone providers, 24/7 administrative staff, redundant cooling systems, diesel power backup systems and more to ensure that they provide unimpeded and secure service to their users.

Overview of Host Excellence Features

  • PHP
  • WordPress
  • ASP.NET
  • ASP
  • Money-Back Guarantee
  • Uptime Guarantee
  • Backups
  • MySQL
  • Control Panel
  • Perl

How Much Does Host Excellence Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic
$3.95
Unlimited
Unlimited
Unlimited
2500
Ultimate
$7.95
Unlimited
Unlimited
Unlimited
Unlimited
Business
$7.95
Unlimited
Unlimited
Unlimited
2500

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
H4
$54.95
50GB
1.5TB
Unlimited
2
768 MB
H8
$89.95
100GB
2TB
Unlimited
2
2048 MB
H4 Windows
$69.95
50GB
1.5TB
Unlimited
2
768 MB
H8 Windows
$104.95
100GB
2TB
Unlimited
2
2048 MB

CPanel of Host Excellence

Host Excellence has developed its own custom control panel for users who opt to sign up with their hosting plan. The control panel seems fairly friendly even to novice users with a short and quick learning curve but it is not as intuitive as something like cPanel.

For VPS hosting customers, Host Excellence provides clients with a choice of cPanel or Plesk to administer their websites.

Pros & Cons of Host Excellence

Pros

  • Adequate cPanel
  • Ideal for Small to Medium Businesses

Cons

  • Consistent customer complaints on bad customer support and suspended accounts

User Satisfaction

Positive Social Media Mentions 231
Negative Social Media Mentions 3

We are aware that when you decide to buy a Hosting Services it’s vital not only to find out how professionals score it in their reviews, but also to discover if the actual clients and companies that bought this software are genuinely happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Host Excellence reviews across a vast range of social media sites. The information is then featured in an easy to digest way revealing how many clients had positive and negative experience with Host Excellence. With that information at your disposal you should be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • Java
  • Perl
  • PHP
  • Ruby on rails

Control Panel

-

Easy Installs

  • b2evolution
  • Drupal
  • Joomla
  • Mambo
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

  • Phone Support
  • Live Chat
  • Video Tutorials
  • FAQs
  • Knowledgebase
  • Ticket system

Trending Hosting Services Reviews

Product name:
Score:
Satisfaction:
8.2
97%
7.2
95%
6.6
100%
9.0
100%

Popular Host Excellence Alternatives

Host Excellence Comparisons

Top Competitors To Host Excellence By Price

What are Host Excellence pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic
$3.95
Unlimited
Unlimited
Unlimited
2500
Ultimate
$7.95
Unlimited
Unlimited
Unlimited
Unlimited
Business
$7.95
Unlimited
Unlimited
Unlimited
2500

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
H4
$54.95
50GB
1.5TB
Unlimited
2
768 MB
H8
$89.95
100GB
2TB
Unlimited
2
2048 MB
H4 Windows
$69.95
50GB
1.5TB
Unlimited
2
768 MB
H8 Windows
$104.95
100GB
2TB
Unlimited
2
2048 MB

Frequently asked questions about Host Excellence

Will you get a free domain with their hosting plan?

Yes. Host Excellence offers free domains with their Shared Hosting plans.

Do they allow you to quickly set up a website with no HTML or coding skills?

Yes. All of Host Excellence shared hosting packages come with free site builder complete with free templates. This feature allows users, even novice ones, to create a website right from the ground up.

Do they offer an uptime guarantee and reimburse you for downtime?

Yes. Host Excellence offers a 99.9% uptime guarantee on their service. Clients can apply for service credits if and when Host Excellence fails to meet their 99.9% uptime guarantee.

Do they offer CPanel or any other control panels?

Host Excellence has its own control panel. It is not as intuitive as the more popular cPanel but it is deemed adequate enough by its users.

How can I pay for their services?

Host Excellence accepts payments via major credit cards and PayPal.

Do they provide both Windows and Linux hosting services?

Yes. Host Excellence offers support for both Linux and Windows hosting.

Is it a good service for e-commerce? Do they give you SSL, shopping carts and payment processing?

Host Excellence offers a product called Merchant Account, which is designed for eCommerce purporses. The Merchant Account is loaded with business features like Major Credit Card Payments, compatibility with osCommerce, ZenCart, PHP Coin, and Cube Cart, as well as eCommerce SSL for added security.

Do they offer unlimited email addresses and bandwidth?

Yes. Host Excellence offers unlimited bandwidth in all their shared hosting bundles and unlimited email in select products.

What is the security level of their services?

Host Excellence has employed multiple backbone providers, 24/7 administrative staff, redundant cooling systems, diesel power backup systems and many more to ensure the security and safety of their network as well as their physical facilities.

Is it a suitable hosting service for Wordpress?

Yes. Users can use WordPress on their Host Excellence accounts.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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