InterServer Review

A popular web hosting service owing to its features, functionalities and low prices, InterServer is one of the most ideal web hosting for WordPress sites. Its plans are so affordable considering that you get to avail of unlimited storage, transfer, email and free SSL certificates and get to maintain up to 20 websites. You also get to avail of single-click installs for more than 100 scripts for WordPress, Prestashop, Cubecart, Magenta and osCommerce, among many others.

The service uses only top of the line equipment in its servers, among them high performance SSD hard drives with capacities of 30 GB to 240 GB. These disks are 20 times faster than ordinary SATA drives. It likewise supports multiple languages and utilizes the latest versions of MySQL, Python, Perl, PHP and Ruby, to name a few. These servers are customizable to suit Linux applications, server solutions or OS components.

The service gives you the ability to easily add and manage virtual servers all from the solution’s control panel. Virtual servers can also be scaled with the use of a web-based control panel. 

InterServer has also been found to have an uptime of 100%, a rare feat among web hosting services. The platform’s use of an intelligent BGPv4 routing protocol, enables it to route traffic to the nearest backbone provider, effectively increasing speed and reducing latency. This is apart from the fact that the company does not overload its servers, which can result in slow site performance.

With InterServer, you have access to more resources when you use your servers as the service maintains its servers at around 50% of capacity. It also does not overburden its servers by allowing only 100 new customers a day. Aside from this, the service’s VPS plans are highly-customizable, which include being able to use your preferred operating system, software, control panels and CPU power. What makes things even better is that the vendor only charges you for what you need to use.

InterServer offers a 100% power uptime guarantee on colocation and a 99.9% uptime guarantee on its VPS plans.

InterServer runs its own datacenter in New Jersey and also rents a facility in California. The datacenter is equipped with features such as UPS power, fire suppression, biometric locks, raised floors, overhead air conditioning, and HVAC.

Shared Web Hosting Plans:

VPS Hosting Plans:

Dedicated server plans:

Intserver provides Cpanel on Linux plans. It is a paid add-on with VPS packages and you need use the right Linux distribution. The host also offers Directadmin. However, Windows servers are not provided with a control panel.

Pros

• Affordable packages
• Scalable VPS hosting plans
• 30-day money-back guarantee on shared hosting plans
• No long-term contracts or exit fees
• Excellent customer support

Cons

• No uptime guarantee on Web hosting plans
• Windows servers are not provided with a control panel

InterServer provides 24/7 phone and live chat support. It also utilizes a ticket system, knowledge base, forum, and web portal for support. The support agents seem to be based in-house. The support site hosts a news blog as well as a range of social media links.

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Interserver warning

1/5

Overall impression

Things started well when I bought hosting from Interserver but soon went bad, very bad. First, my site was in the bottom 2% for upload speeds in Australia, and not good elsewhere. Second, Interserver tehn farmed out their "support" to a terrible 3rd party center in India!!! The support was so bad that they did not even know what cpanel my Interserver account used. So I left them, then their management started posting nasty negative reviews about my business as if they were a customer of mine. Truly, you need to avoid these "people" at all costs.